TrustRadius: an HG Insights company

What is CONTROL powered by OTRS?

CONTROL powered by OTRS offers a tool to fully meet ISO/IEC 27001 requirements. CONTROL relies on the functionalities of OTRS and was specially developed to operate as an ISMS that complies with ISO/IEC 27001 specifications. This product offers a ready-to-use solution to implement an ISMS.

An ISMS is known to be a very complex system. CONTROL powered by OTRS provides structure to its processes. Also, security-relevant information can be stored in an audit-proof manner. CERT and BSI advice can be incorporated, making them easier to understand and address.

Functionality
  • Integration of CERT and BSI email notifications
  • Integration with any other OTRS solutions
  • Documentation of existing assets
  • Build a knowledge base
  • Establish a CMDB for information security management
  • Documentation for internal and external audits
  • Risk assessment: Manage risks and opportunities, assess disruptions and failures
  • Complete compliance with all ISO/IEC 27001 specifications
  • Fully-structured and optimal documentation aid in certification efforts

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is CONTROL powered by OTRS?
CONTROL powered by OTRS offers a tool to fully meet ISO/IEC 27001 requirements. CONTROL relies on the functionalities of OTRS and was specially developed to operate as an ISMS that complies with ISO/IEC 27001 specifications. This product offers a ready-to-use solution to implement an ISMS.