What is CONTROL powered by OTRS?
CONTROL powered by OTRS offers a tool to fully meet ISO/IEC 27001 requirements. CONTROL relies on the functionalities of OTRS and was specially developed to operate as an ISMS that complies with ISO/IEC 27001 specifications. This product offers a ready-to-use solution to implement an ISMS.
An ISMS is known to be a very complex system. CONTROL powered by OTRS provides structure to its processes. Also, security-relevant information can be stored in an audit-proof manner. CERT and BSI advice can be incorporated, making them easier to understand and address.
Functionality
An ISMS is known to be a very complex system. CONTROL powered by OTRS provides structure to its processes. Also, security-relevant information can be stored in an audit-proof manner. CERT and BSI advice can be incorporated, making them easier to understand and address.
Functionality
- Integration of CERT and BSI email notifications
- Integration with any other OTRS solutions
- Documentation of existing assets
- Build a knowledge base
- Establish a CMDB for information security management
- Documentation for internal and external audits
- Risk assessment: Manage risks and opportunities, assess disruptions and failures
- Complete compliance with all ISO/IEC 27001 specifications
- Fully-structured and optimal documentation aid in certification efforts
Categories & Use Cases
Technical Details
| Mobile Application | No |
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FAQs
What is CONTROL powered by OTRS?
CONTROL powered by OTRS offers a tool to fully meet ISO/IEC 27001 requirements. CONTROL relies on the functionalities of OTRS and was specially developed to operate as an ISMS that complies with ISO/IEC 27001 specifications. This product offers a ready-to-use solution to implement an ISMS.