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Outreach

Outreach

Overview

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of…

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Recent Reviews

TrustRadius Insights

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal …
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A must have for sales

9 out of 10
June 22, 2023
Incentivized
I use Outreach every single day. I use it primarily to reach out cold to prospects I've never spoken to by adding them to a sequence. I …
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A sales person's best friend!

8 out of 10
March 15, 2022
For the sales team, we use it for setting cadence email sequences to not only track emails being sent but having that flow that sends …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.outreach.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Kixie?

Kixie is a telephony and VoIP software solution from Kixie.

What is lemlist?

lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

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Product Details

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle.

Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software boasts than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson as users of Outreach for management of their revenue organizations.

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.

Outreach Videos

Outreach Competitors

Outreach Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Salesloft, Gong, and Clari are common alternatives for Outreach.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Outreach are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(843)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal and professional purposes, such as organizing tasks, managing projects, and collaborating with team members. The flexibility of the product allows individuals to tailor it to their specific needs, whether it's creating detailed to-do lists or tracking progress on complex assignments. Reviewers have praised the user-friendly interface and intuitive features that make it easy to navigate and utilize the product effectively. Additionally, customers appreciate the seamless integration with other tools and platforms, which further enhances its usability and functionality.

Users commonly recommend trying Outreach to enhance customer engagement and workflow efficiency, as well as improve sales prospecting. They suggest investing in Outreach for outbound sales team growth and success, but advise planning for a potentially lengthy setup process if integrating with Salesforce. Additionally, users recommend conducting an extensive trial with team members before deploying Outreach and providing thorough training to fully understand and leverage the tool. Users find Outreach valuable for scaling outbound email outreach, especially when integrated with Salesforce. They also recommend exploring different lead sequencing tools and having a backup plan for incoming calls. Users believe that Outreach is worth the investment for streamlining email and task management. They describe it as an easy-to-use product, advising new users to read tutorials and learn best practices. Furthermore, users encourage exploring new features and reaching out to the Outreach team for support. Despite some limitations, users think Outreach is a great system and recommend building sequences within it for better organization.

Attribute Ratings

Reviews

(151-175 of 198)
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January 15, 2018

Outreach Review

Carrington Moore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Using email data, I've been able to craft new strategies to obtain appointments with larger and larger companies.
  • Ramping using Outreach is very fast and we've hired a lot of new people - I'm sure this has had a positive impact
  • Unable to comment on ROI change as I was hired on after Outreach was brought on board
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Outreach's robust mail merge capabilities have saved countless minutes for generations of SDRs.
  • The ability to cater messaging for different audiences automatically has allowed repeatable success for reps across different teams, targeting different industries.
Nichole Ekkert-Vine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Outreach.io has helped our teams to increase their workload and decrease their time spend on repetitive tasks.
  • Outreach.io has boosted the reply rates of various teams, with the highest reply rate now being 70% on an outbound email sequence.
  • Outreach.io has helped us create a process that works both for teams individually and when collaborating together. It provides insight into what other reps and other teams are doing so that we can all learn from each other.
  • Outreach.io has helped us to create a sales framework that we use for new hires on our team, and allows for an easy transition into the way we approach outbound and inbound sales.
January 11, 2018

Outreach Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It's very hard to quantify. It has saved me time around prospecting for sure, but that's only a part of my job. I can't say it's helped me close a deal or move a deal along.
Paige Peters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I haven't taken the time to do an ROI on Outreach at this point. I can say that we increased meetings from 2016 to 2017 by over 10%, but I can't specifically say that it was all related to Outreach, could have been several other factors.
January 10, 2018

Outreach Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Outreach has helped me increase my pipeline and enhance the content that I send to prospects.
  • It also has freed up time that was used previously for manual activities. I can now make more calls and focus on other things.
  • I have also seen more answers to phone calls by using the outreach dialer.
Rand Sargent | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I've noticed increased meetings from the automated tasks/follow up sequences.
  • More pipeline generated because of the a/b testing, and subsequently more effective messaging.
  • Freed up time for me to focus on other things because of automated tasks.
January 10, 2018

Give it a go!

Carlos Roman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • positive: I would say my output doubled with sequences and attaching people to those sequences.
  • negative: I rely heavily on the news feed to see real-time if I have the opportunity to see what emails opened or closed.
  • positive: Great customer service.
Justin Calvert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Positive impact reaching out to clients when I wouldn't have time to otherwise.
  • Negative SDR reaching out to clients when I didn't want them to. Not enough safeguards against reaching out to clients that I'm already working with.
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