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Paddle

Paddle

Overview

What is Paddle?

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

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Learn from top reviewers

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Pricing

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Custom

custom pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.paddle.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

6.3
Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.2
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.2
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

6.2
Avg 7.7

eCommerce Business Management

Features related to business management and administration of eCommerce operations

6.1
Avg 8.0
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Product Details

What is Paddle?

Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

The Paddle Platform provides an optimal checkout experience will convert more inbound leads, scale sales-assisted invoicing to more business accounts, and add subscription billing to better retain and expand customer base. The Finance Layer ensures companies get as much revenue as possible, while remaining secure and globally compliant. Transactions between multiple payment partners dealing with sales tax compliance are covered and proteced against fraud. The Revenue Data Layer acts as a single "source of truth." So whether reports are run through Paddle or connect to another tool, data is reliable.

Paddle Screenshots

Screenshot of Padddle Payment Gateway

Paddle Video

Paddle: The Best Way to Sell Software

Paddle Competitors

Paddle Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

IBM Digital Commerce and Chargebee are common alternatives for Paddle.

Reviewers rate Promotions & discounts highest, with a score of 9.4.

The most common users of Paddle are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-1 of 1)

Paddle Review

Rating: 10 out of 10
June 14, 2018
BL
Vetted Review
Verified User
Paddle
3 years of experience
Paddle is a used across Nice Mohawk's mac software titles and was used for analytics in additional mobile products. It presents an integrated sales experience for our customers along with a comprehensive backend that handles payments processing, subscriptions, analytics, and multiplatform SDKs. It 100% satisfies our sales pipeline management as an indie µISV. In particular, their attention to streamlining and optimizing the purchase experience for the customer is highly attractive when compared to the hamhanded interfaces of many other offerings in the space.
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Cons
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.

In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Online Storefront (9)
78.88888888888889%
7.9
Product catalog & listings
90%
9.0
Product management
80%
8.0
Bulk product upload
N/A
N/A
Branding
100%
10.0
Mobile storefront
90%
9.0
Product variations
80%
8.0
Website integration
100%
10.0
Visual customization
80%
8.0
CMS
90%
9.0
Online Shopping Cart (2)
95%
9.5
Abandoned cart recovery
90%
9.0
Checkout user experience
100%
10.0
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (3)
60%
6.0
Promotions & discounts
90%
9.0
Personalized recommendations
90%
9.0
SEO
N/A
N/A
eCommerce Business Management (5)
52%
5.2
Multi-site management
N/A
N/A
Order processing
100%
10.0
Inventory management
80%
8.0
Shipping
N/A
N/A
Custom functionality
80%
8.0
  • Increased sales due to abandoned cart recovery emails, etc.
  • Allowed us to experiment with novel in-app "reward for sharing" purchase incentives
  • Reduced VAT and customer sales support cost to close to zero.
Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
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