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Palo Alto Networks Cortex XSOAR

Palo Alto Networks Cortex XSOAR
Formerly Demisto

Overview

What is Palo Alto Networks Cortex XSOAR?

Cortex XSOAR, formerly Demisto and now from Palo Alto Networks since it was acquired in March 2019, provides orchestration to enable security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response. Its playbooks are…

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Recent Reviews

TrustRadius Insights

Users have found that the product greatly improves incident response efficiency by automating controls in response to detected incidents. …
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Very good SOAR solution

8 out of 10
January 09, 2023
Incentivized
●Standardize and scale processes: Demisto playbooks help you codify and enforce a process that’s common across your security team. These …
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Pricing

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What is Palo Alto Networks Cortex XSOAR?

Cortex XSOAR, formerly Demisto and now from Palo Alto Networks since it was acquired in March 2019, provides orchestration to enable security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response. Its playbooks are powered by…

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Product Details

What is Palo Alto Networks Cortex XSOAR?

Palo Alto Networks Cortex XSOAR Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found that the product greatly improves incident response efficiency by automating controls in response to detected incidents. This automation streamlines and expedites the incident response process, allowing analysts to focus on more critical tasks. Additionally, the product is used for documentation and escalation of sensitive cases within the team and the extended information security team, ensuring that all relevant information is properly documented and shared with the appropriate stakeholders.

Analysts have reported significant time savings and improved analysis capabilities thanks to the product's IOC enrichment feature. This feature allows for quick enrichment of indicators of compromise, saving analysts from manually searching for information and aiding in the analysis of cybersecurity incidents. Moreover, the product seamlessly enables SOC teams to triage and investigate malicious traffic, enhancing the organization's overall network security posture.

The playbooks provided by the product have been highly beneficial to security teams as they standardize and scale processes, increasing efficiencies across the board. By leveraging these playbooks, security analysts can automate thousands of actions across various security products, resulting in lower response times to security incidents. Additionally, the product allows for coordination of actions across different security products, providing a process-centric view for incident response.

The IT Security department primarily relies on the product for automation, secops, logging, compliance, and HiTrust certification reporting. By automating these crucial processes, the department can ensure compliance with regulatory requirements while also improving operational efficiency. Users have been using this product successfully for over a year to automate and orchestrate security processes, integrating various tools and systems to gain a complete view of their IT environment.

The automated phishing protection functionality offered by the product has proven highly effective in reducing security incidents via email. By automatically identifying and blocking phishing attempts, organizations can significantly enhance their email security posture. Moreover, the product excels at collecting and analyzing data in one centralized place, saving valuable time for security analysts and enabling comprehensive security analytics.

Integration capabilities are a key strength of the product, allowing users to consolidate cybersecurity incidents from various security products into a single platform. This centralized view simplifies incident management and enables more efficient collaboration between different teams. Finally, the product's IOC enrichment feature continues to be highly appreciated by cybersecurity professionals, as it provides valuable context and insights to aid in the analysis of cybersecurity incidents.

In summary, this product offers a range of valuable use cases for security teams. From automating controls and incident response to enabling documentation and escalation of sensitive cases, this product significantly improves efficiency and streamlines processes. Analysts benefit from the product's automation capabilities, IOC enrichment feature, playbooks for standardized processes, integration capabilities, and automated phishing protection functionality. Moreover, IT Security departments rely on the product for automation, secops, logging, compliance, and HiTrust certification reporting. With its comprehensive functionality and ease of use, this product proves to be an essential tool for enhancing network security posture and maintaining a proactive approach to cybersecurity.

Comprehensive Automation: Many users have stated that the product offers comprehensive automation capabilities for necessary operations after a security event. This feature allows users to streamline their operations and improve efficiency by automating repetitive tasks.

Wide Range of Integrations: Several reviewers have mentioned that the product provides a wide range of integrations, allowing for seamless integration with various platforms, including mobiles. This enhances the accessibility of the Management App provided by the product across different platforms.

Threat Detection and Response Enhancement: A significant number of users have praised the product's IOC enrichment feature, which enables them to enrich IP, URL, and File Hashes. By enhancing threat detection effectiveness, this feature aids in proactive threat detection and response.

  • Cluttered Summary Page: Some users have mentioned that the XSOAR bot creates a lot of noise on the summary page of any XSOAR incident, which can clutter the whole scenario and make it difficult to focus on important information.

  • Overwhelming Interface: Several users have found the interface overwhelming, with too much data displayed on a single pane. They expressed a desire for more interactive and easier-to-navigate search areas to improve usability.

  • Stability Issues with SAML Authentication: A number of users have experienced stability issues with SAML authentication, stating that it has caused numerous problems and inconveniences during their usage of the platform.

Attribute Ratings

Reviews

(1-8 of 8)
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January 09, 2023

Very good SOAR solution

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Standardize and scale processes
  • Lower response times with automation
  • Coordinate actions across security products
  • PLAYBOOK generation
  • Using other languages in marketplace
  • Scripting documentation
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Taking preemptive actions by blocking IP
  • Track of the incident occurrence
  • Integrations with different products
  • Automation
  • Better documentation can be more helpful
  • UI interface can be improved
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automation with immediate security responses.
  • Comprehensive phishing protection and increased email protection.
  • Analysis and reporting feature.
  • Intuitive and easy-to-view panels.
  • Alerts by email and sms of incidents for the administration.
  • Centralized monitoring.
  • Some reports are not generated automatically
  • The documentation still has some flaws.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • automates necessary operations after a security event
  • Lots of integrations available
  • Management App that works in any plaforms include mobiles
  • console responsiveness
  • better integration with third-party threat intelligence solutions
  • better integration with SAML authentication
April 20, 2022

XSOAR Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integration with other vendor tools.
  • Customizing and automating has pretty much no limit.
  • Support is fast and helpful.
  • Better documentation e.g. indicators and how to property automate them.
Score 9 out of 10
Vetted Review
Verified User
  • IOC enrichment for IP, URL, File Hashes
  • Automating workflows for notifications to the concerned team and decision-making for repetitive alerts/issues based on the playbook
  • Taking remediation action like blocking the IP, URL by the custom-made XSOAR commands
  • Providing the timeline of an incident, which helps in AAR activities
  • The XSOAR bot creates a lot of noise on the summary page of any XSOAR incident. Although the filter is available to reduce the view, by default this should not be visible cluttering the whole scenario.
  • The interface has too much data on a single pane. I would love to have many buttons to just click and do stuff.
  • Also, I would love to have search areas more interactive and easier to navigate.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Triage and investigation of malicious traffic
  • Automate firewall policy modifications and actions in playbooks using Panorama
  • Automate malware sample analysis
  • SAML is not stable, it gives a lot of issues.
  • Pre-defined playbooks need a lot of fine tuning
  • Lacks proper documentation
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