Palo Alto Networks Prisma Access Reviews and Ratings

Rating: 8.4 out of 10

Score

8.4 out of 10

Reviews

6 Reviews

Palo Alto Networks Prisma Access is the Gorilla in the Room

Rating: 10 out of 10

Incentivized

January 3, 2025

Use Cases and Deployment Scope

We use Palo Alto Networks Prisma Access for Remote Networks (SDWAN) and Mobile Users (GlobalProtect VPN). This allowed us to decommission on-prem firewalls and allow secure remote access from any office and any sanctioned device around the world.

Pros

GlobalProtect VPN works amazing. I can set a single policy set in my MU policies that apply to all of my end-users no matter where their home office or location is. I have offices in America, UK and Asia.
The Remote Networks policies were amazing to have a single policy set for all of my 11 offices instead of having to manage an on-oprem firewall in each office and having to make sure all changes are the same across all 11 firewalls (minus the passive HA devices).
ADEM allowed us to get proactive information about a GP client's networking/internet position to see if there was going to be a problem with them working based on the last mile and local internet routing information.

Cons

We were an early adopter (Q4 2019) so there was some growing pains with the CloudGenix acquisition and Palo rebranding it and shoe-horning it into the Palo Alto Networks Prisma Access ecosystem
Support was a huge problem recently. If you had an SDWAN (remote networks) you had to get transitioned to a different team. If you had aPalo Alto Networks Prisma Access problem with ADEM or Mobile Users, you got transitioned to a different team. If you had no idea if the problem was SDWAN related or GP related, then it got bounced around

Likelihood to Recommend

I still think Palo Alto Networks Prisma Access is the best SASE/SSE product out there. It just has such good granular controls and up to date security definitions that you can feel absolutely secure in your purchase. GlobalProtect was a lifesaver for me when COVID hit so yes I had to work my butt off to get it up and running quickly and as secure as I possibly could but it worked amazing and had excellent performance after we got it running and tied to MFA, certificates and security policies.

Verified User

Team Lead in Information Technology (501-1000 employees)

Vetted Review

14 years of experience

Extra security for apps with prisma.

Rating: 8 out of 10

Incentivized

October 26, 2022

Use Cases and Deployment Scope

We are making a leap to the organization with the apps and improving them through a good security infrastructure, we reinforce the connection since we have much monitoring in the company, and Palo Alto has given us a good network reinforcement experience, in addition, to providing us with continuous updates so that we are not left with an antiquated protected network.

Pros

A secure end-to-end network with virtualization to be able to choose the port of our interest and an opening of the same.
Monthly updates that are sufficient, automatic updates that allow us not to have to do the manual implementation.
Prisma allows automatically opens an IPsec/SSL VPN connection to Prisma Access.
Is flexible and scalable

Cons

It has a stable connection, it is secure and it has very good help support, I think it is time to say that I have no negative things to say related to prism so far. Has fully met the demarcated objective.

Likelihood to Recommend

Depending on the complexity of your equipment, devices, the network you are with, the size of your company, or the budget you are willing to pay, you should consider buying Prisma. I have in mind that it is a tool to make the leap to extra security for your devices; it is a complex tool that cannot be learned in a single day. Without a doubt, I would recommend her to a company that has a proven track record and knows what it wants.

Verified User

General Manager in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

East to use and well thought out mobile security management

Rating: 9 out of 10

Incentivized

January 11, 2022

Use Cases and Deployment Scope

Our company uses [Palo Alto Networks] GlobalProtect Mobile Security [Manager] to manage the large number of mobile phones and devices we have around the globe in one place with one common piece of software. This is needed especially now more than ever with almost all of our 5k+ employees located in remote work from home scenarios.

Pros

Complete control and configuration of iOS devices across our network.
Great username options in the latest version to help keep our devices organized and easy to manage.
Easy to enroll devices to connect to the VPN.

Cons

With all of it's unique features it does take some time to get folks up to speed in regards to supporting/managing the software.
Doesn't always play nice with non Palo Alto software.

Likelihood to Recommend

With our work force most remotely for the unforeseeable future this has been an extremely useful tool to manage all our remote VPN access and iOS devices in one place. Easy to install and our users have very little issues getting connected and staying connected. Certificates can be a little tricky sometimes but it's rarely an issue.

Verified User

Team Lead in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Great tool for remote access.

Rating: 9 out of 10

Incentivized

August 9, 2021

Use Cases and Deployment Scope

We are currently using this across the organization as our primary remote access tool for information workers. It was our replacement for Ciscos VPN solution was which was becoming burdensome to support as well as more difficult to manage with certificates. With a large push for remote work at our organization we needed a more seamless solution overall.

Pros

The ease of use through the panorama console is a big plus.
Users have reported back to us that they have had less issues getting connected.
Less latency in the connections in general.

Cons

It has created another area for us to manage some of the internet traffic for our users. Sites being open on-site and not on remote access or vice versa.
In general, the certificates are easier to handle than while on Cisco solution, it is still a pain to get the remote device a cert in place if it has "broken."
We would like to lock in the ability of which gateway we use to connect to the network. While it's not been an issue for us we have seen some oddness when using a different gateway than the preferred one.

Likelihood to Recommend

I would highly recommend it as it surpassed our previous tool in almost all scenarios. The only reason why I may not suggest it is if you do not already have Palo Alto networks tools in place. I am unsure how the management of the system would be without the firewalls or networking devices in place.

Verified User

Analyst in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

Palo Alto Mobile Madness

Rating: 8 out of 10

Incentivized

February 2, 2019

Use Cases and Deployment Scope

GlobalProtect addresses both desktop and mobile device security. We use it to permit access to company resources along with being able to manage the devices easily.

Pros

A single pane of glass in the Palo Alto ecosystem
A nice policy-based enforcement GUI that is easily managed
Many authentication configuration options supported.
Good technical support options with email and phone based.

Cons

It lags a bit on new features
It is best used with an entire Palo Alto environment

Likelihood to Recommend

As long as you have a corporate standard it is relatively easy to configure and can be easily trained on. It falls short when there are a variety of devices and scenarios to support. The “one offs” make it more difficult to support and upgrade.

Verified User

Engineer in Information Technology (201-500 employees)

Vetted Review

4 years of experience

Palo Alto Networks comes through

Rating: 9 out of 10

Incentivized

September 11, 2017

Use Cases and Deployment Scope

It was used by the whole organization. It provided secure access to the company network.

Pros

Easy to configure.
Authentication rules can be made as strict as required to satisfy stringent audits.
Easy for end users.

Cons

I thought it did all things required very well.

Likelihood to Recommend

It is well suited for both small and large organizations. It is very configurable so it can grow with your organization's needs.

George Theofanous

Director of Services in Professional Services at Calpine Energy Solutions, LLC (11-50 employees)

Vetted Review

1 year of experience

View profile

Loading Reviews List....

Palo Alto Networks Prisma Access is the Gorilla in the Room

Rating: 10 out of 10

Incentivized

January 3, 2025

Use Cases and Deployment Scope

Pros

GlobalProtect VPN works amazing. I can set a single policy set in my MU policies that apply to all of my end-users no matter where their home office or location is. I have offices in America, UK and Asia.
The Remote Networks policies were amazing to have a single policy set for all of my 11 offices instead of having to manage an on-oprem firewall in each office and having to make sure all changes are the same across all 11 firewalls (minus the passive HA devices).
ADEM allowed us to get proactive information about a GP client's networking/internet position to see if there was going to be a problem with them working based on the last mile and local internet routing information.

Cons

We were an early adopter (Q4 2019) so there was some growing pains with the CloudGenix acquisition and Palo rebranding it and shoe-horning it into the Palo Alto Networks Prisma Access ecosystem
Support was a huge problem recently. If you had an SDWAN (remote networks) you had to get transitioned to a different team. If you had aPalo Alto Networks Prisma Access problem with ADEM or Mobile Users, you got transitioned to a different team. If you had no idea if the problem was SDWAN related or GP related, then it got bounced around

Likelihood to Recommend

Verified User

Team Lead in Information Technology (501-1000 employees)

Vetted Review

14 years of experience