Watchguard Endpoint Security Support Reviews & Ratings 2024

I use Watchguard Endpoint Security to protect my own company and my client's companies. It not only prevents malware infections extremely …

Watchguard is great for Mid-size business.

10 out of 10

February 05, 2024

At my mid sized Manufacturing and development company we have been using Watchguard Endpoint Security for close to a year. The Watchguard …

Efficient product easy to manage

10 out of 10

December 21, 2023

WatchGuard EPDR protect computers and server with zero trust solution and anti-exploit technology in addition to traditional antivirus.

Excellent 360° protection at an unbeatable price; easy integration with other systems

8 out of 10

November 13, 2023

Watchguard Endpoint Security is our solution for the integral protection of our organization along with Office 365 Business Premium. …

Watchguard Endpoint Security Review

10 out of 10

October 20, 2023

It is a very useful tool, this is my first time using it and I am really surprised with all the things that I can do with it, how the EDR …

Great solution!

10 out of 10

September 12, 2023

This tool is the most complete solution in the market, we now are using only one tool to cover different requirements of cybersecurity. We …

Watchguard AD360 is Top Notch end point software

10 out of 10

September 11, 2023

The AD360 is a perfect endpoint solution that does everything I need it to and then some to help ease the burden of managing all the …

Good and reliable product

8 out of 10

September 11, 2023

In our industry, we're required to keep clients' information safe. When I looked for tools, I was recommended for the product. Right after …

Everyone should use this software

10 out of 10

September 11, 2023

We are using the WatchGuard EPDR (Panda Adaptive Defense) software now from the start of this product. Since using this end-point …

WatchGuard EPDR gives us 24/7 against bad actors

9 out of 10

July 27, 2023

Before switching to WatchGuard, my team are experiencing significant delay in our old EPP Solution. Some issues includes: 1. Syncing issue …

Stay safe with WatchGuard

7 out of 10

July 27, 2023

We use WatchGuard products as firewall, access point and AuthPoint (for VPN or SAML portal) to offer the best solution for security. We …

A great choice for a new market product. Trust me trust it !

8 out of 10

July 27, 2023

It’s one of our endpoint solutions. It helps to protect our endpoint from any form of virus or hack. Having used it for such a long time …

Great Value Products

6 out of 10

July 27, 2023

Adaptive Defense 360 is implemented at our customers with a low budget for security. We find it to be a solid solution for these types of …

Protection. At its finest.

10 out of 10

July 25, 2023

WatchGuard Endpoint Security provides zero trust. It AI system automatically classifies 99.98% of all running processes with the remaining …

Safer than Sorry - Worthile Watchguard

10 out of 10

June 28, 2023

We implement Watchguard Fireboxes, mostly with Total Security subscriptions, along with EPDR or Passport (EPDR, DNS WatchGo, MFA) onto …

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How Watchguard Endpoint Security Differs From Its Competitors

WatchGuard Partner

I was a Watchguard Partner. I became a Panda Security Partner in January 2000 and transitioned into Watchguard when they acquired Panda Security. I have been happy with this line of products since I started using it in 2000 and particularly when the end-point-only line added the Adaptive Defense …

WatchGuard Unified Security Platform

I can monitor and manage my company's security software and that of my clients from a single unified platform that has been fairly consistent in its design for the last nine years and that provides an extreme familiarity that gives me the ability to see things at a glance and react quickly.

WatchGuard Cloud

I use Watchguard's EPDR solutions for all things endpoint security-related, their DNSWatchGO for DNS-Level protection, their Patch Management solution to keep everything up-to-date, and their Systems Management RMM tool to remotely manage my computers and those of my clients including monitoring …

WatchGuard Unified Security Platform

I only use the Endpoint Protection but we are looking into implementing the firewalls and access points in the future

WatchGuard Cloud

Just using the EPDR on its own we were able to free up capital to upgrade many of our IT devices.

Central Management

We can manage all licenses in one console to renew licenses and prepare [a] template of configuration.

WatchGuard Partner

Yes, we have been working with Cad&Lan. They have always been happy to help and have a high level of expertise in / knowledge of the product

WatchGuard Unified Security Platform

The value of a holistic protection and security solution is key in today's world. Things change very fast and it is essential to have an aligned set of protection tools in place at the same time to ensure a real 360° protection.

WatchGuard Unified Security Platform

It is more easy have a way to manage all the devices and users, and better if it is in the cloud because the administrator or administrators can access every time and every where, the EDR is very robust for all the tools that have, so this improve the experience for the users.

WatchGuard Cloud

It improve the way of manage, Is the only thing that I see in the short time that I had working

Central Management

Frees up a ton of time have the aether platform and a client console.

Central Management

No problems, save endpoints - but less work to solve problems

WatchGuard Partner

Yes, we worked directly with WatchGuard distributor and reseller. Working with them ease. They really helped us out with our concern during the proof of concept, configuration, deployment, and even post migration of our engagement. Truly grateful to have partnered with WatchGuard on our journey to …

WatchGuard Unified Security Platform

Although we just recently migrated and used WatchGuard product, having a unified security platform will give us benefit in monitoring different solution in one console. It save us time and they can be integrated as one solution to perform and function better. The only limitation we're experiencing …

WatchGuard Cloud

Using WatchGuard SaaS application give us lesser problems at night, even we at at sleep we know our system is up and secure. unlike with tradition on premise setup, we have to closely monitor our server and network to ensure the service won't get interrupted or bugged down by bad actors or even …

WatchGuard Partner

I work for a company that is Gold partner. Many technicians (me too) are certified (sales and technical), we can implement these solutions and also offer support. Our customers are small business with 5 employees but also big company with thousand employees.
WatchGuard always updates its products …

WatchGuard Unified Security Platform

WatchGuard has a cloud portal so you can manage all the products, set users, products, activations, policy, updates.
You don't need to login for each customers but can manage all the tenants from one site. It's very flexible and easy to use with a user friendly interface and also with notifications.

WatchGuard Cloud

If you implement all the solutions that WatchGuard offers you can manage your network security from firewall, VPN, endpoint security, spam blocker, web blocker, multifactor authentication for mobile device or physical token. You can add and remove features without constraints and depending on your …

WatchGuard Partner

Peak Network Solutions are a Gd Watchguard partner with secede of experience in dealing with all the product Watchguard provide. They understand the products so well and how to implement them efficiently that the roll out has been seamless. Keeping us protected and certainly makes you sleep better …

WatchGuard Unified Security Platform

I believe it’s a really simple but effective thing…… having it all in one place. Saves us so much time if we have issues knowing we log into one place and not 10! The watchguard cloud platform they are building is really starting to push the other products in the sector to one side. WG LEADING THE …

WatchGuard Cloud

They work seamlessly. The cross data analytics and the single pane of glass make support and control and ease. It’s regularly developed adding more and more features it’s 100% better than meraki already ! I think people go to buy the name meraki but don’t understand how much better watchguard is …

WatchGuard Partner

We previously dealt with Panda Security directly. Since Watchguard took over, we deal with Northamber. Luckily, we have the same account manager, as he was taken on at Northamber, from Panda, so service has remained consistent and good.

WatchGuard Cloud

I have no experience of WatchGuard Cloud products, sadly. However, utilising AD360 has been beneficial as it has allowed us an alternative viewpoint into an anti-virus solution. We have only used this product, so cannot comment on how the products work together.

WatchGuard Unified Security Platform

One pane of glass is very nice. Especially if other products from WatchGuard are being used.

WatchGuard Cloud

Layered security is very important. WatchGuard believes this as well.

WatchGuard Partner

We work with Dicker Data New Zealand, and they have provided exceptional service, support and training.

WatchGuard Unified Security Platform

The value of having one pane of glass for management, monitoring, and alerting is immense.
The console is easy to use, with a few foibles, as you always expect, but as a percentage, very small.

WatchGuard Cloud

Businesses are now used to the subscription model, rather than try and budget to replace assets every three to five years and pay for a yearly maintenance fee.
The Watchguard points system makes the process of billing very simple and the client's know their exact costs every month.
This has also …

WatchGuard Partner

I have bought my last subscription through Eritea Sistemas, and I am really happy with their service.

WatchGuard Unified Security Platform

It is very handy if you are not an IT professional.

WatchGuard Cloud

We really like Central management / Portal where you can find overall info about

Central Management

Central console on [Adaptive Defense 360 / WatchGuard EPDR] does the job

Central Management

The system can throw some false alarms which is annoying and a bit [in]efficient. It usually takes folders or files in good condition and notifies them as an error, which is not true since we verify this truthfulness manually. Such notifications are usually a problem and delay the agility of our …

WatchGuard Partner

SHI, but we suspect that given our size, the purchase and renewal experiences were less than ideal.

WatchGuard Unified Security Platform

Significant value to manage and administer centrally by a small team

WatchGuard Unified Security Platform

Only having to access one portal to manage everything is always a big added value.
With Watchguard EDPR you can do this: one portal to manage all settings, devices, reports, ...
This saves you a lot of time, not having to wonder which website to open, which account/password to use ...
As everything …

WatchGuard Cloud

That is easy: since we implemented WG EDPR there has been zero security breaches. And since all our Security Solutions are coming from the same provider: no more conflicts between products from different vendors.

Central Management

Writing this review takes more time than managing Adaptive Defense 360. Does that say enough?

Central Management

Big inpact on simplifing the management of endpoints. Less false positive and more proactive detections. It personell can use there time to other tasks.

Central Management

It has been a strong piece of our solution. We use it to cover an area that we had no good solution for prior to purchase. It has dramatically improved our stance especially for high risk remote systems. The central management has been seamless and very simple to handle in our labor pool.

Central Management

There was no change in contrast to all other products we used in this area. Central management is a must-have core feature.

Central Management

It's really easy to see the entire network at a glance and all policies and PCs can be easily managed.

Central Management

We use the Partner Center to manage the different customers, licenses and all the staff. But we are not able to manage all the detections, malware and so on in the same console. This impact us in having the time to check every customer one by one and sometimes slow the process.

Central Management

We love having our Endpoint Security managed through the WatchGuard Cloud and find it very easy to deploy, managed, and monitor our endpoints especially since our workforce is remote.

Central Management

It's very useful having all workstations managed in a single web interface, from security to applying licenses or security options over the groups.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features

Centralized Management (102)
9.4
94%
Malware Detection (106)
9.1
91%
Anti-Exploit Technology (100)
8.7
87%
Endpoint Detection and Response (EDR) (104)
8.3
83%

Reviewer Pros & Cons

View all pros & cons

It is lightweight and easy to deploy to client computers using a single agent for all modules
I have used Panda Security Endpoint products since 2000 and these essentially became Watchguard Endpoint (EDPR) and in those 23+ years, neither my com...

Verified User

Executive in Information Technology

Information Technology Services Company, 1-10 employees

Quickness of addressing false positives
Ability for user to respond when a legit program is flagged as a false positive.

Michael Shew

IT Lead

Custom Electronics INC (Electrical & Electronic Manufacturing, 51-200 employees)

Pricing

View all pricing

Watchguard Endpoint Security

N/A

Unavailable

What is Watchguard Endpoint Security?

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://www.watchguard.com/wgrd…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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25 people also want pricing

Alternatives Pricing

Sophos Intercept X

$28

per year per user

What is Sophos Intercept X?

Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

Kaspersky Endpoint Security Cloud

$215

What is Kaspersky Endpoint Security Cloud?

Kaspersky Endpoint Security Cloud provides a solution for organizations' IT security needs, blocking ransomware, file-less malware, zero-day attacks and other emerging threats. Kaspersky’s cloud-based approach helps users to work securely on any device, and collaborate safely online, at work or at…

Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

8.8

Avg 8.5

8.7
Anti-Exploit Technology
(100) Ratings
In-memory and application layer attack blocking (e.g. ransomeware)
8.3
Endpoint Detection and Response (EDR)
(104) Ratings
Continuous monitoring and response to advanced internet threats by endpoint agents.
9.4
Centralized Management
(102) Ratings
Centralized management supporting multi-factor authentication, customized views, and role-based access control.
8
Hybrid Deployment Support
(2) Ratings
Administrators should be able to choose endpoint security on-premise, cloud, or hybrid.
9
Infection Remediation
(5) Ratings
Capability to quarantine infected endpoint and terminate malicious processes.
9.1
Vulnerability Management
(5) Ratings
Vulnerability prioritization for fixes.
9.1
Malware Detection
(106) Ratings
Detection and blocking of zero-day file and fileless malware.

Product Details

What is Watchguard Endpoint Security?

Watchguard Endpoint Security (formerly Adaptive Defense 360) combines Unified Endpoint Protection (EPP) and Endpoint Detection and Response (EDR) capabilities, with its Zero-Trust Application Service and Threat Hunting Service in one single solution, is designed to detect and classify 100% of processes running on all the endpoints within the organization.

By enabling continuous endpoint monitoring, detection and classification of all activity, the solution reveals and blocks anomalous behaviors of users, machines and processes. At the same time, it proactively discovers new hacking and evasion techniques and tactics to quickly arm customers.

Watchguard Endpoint Security Features

Show Unsupported Features

Endpoint Security Features

Supported: Anti-Exploit Technology
Supported: Endpoint Detection and Response (EDR)
Supported: Centralized Management
Supported: Malware Detection

Additional Features

Supported: Zero-Trust Application Service
Supported: Threat Hunting Service
Supported: Forensic information

Watchguard Endpoint Security Screenshots

Screenshot of IoAs Panel- Threat Hunting Service

Watchguard Endpoint Security Video

Watchguard Endpoint Security

Watchguard Endpoint Security Competitors

Watchguard Endpoint Security Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Android
Supported Countries	All
Supported Languages	English, Spanish, Swedish, French, Italian, German, Portuguese, Hungarian, Russian, Japanese

Watchguard Endpoint Security Downloadables

Frequently Asked Questions

WatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.

Sophos Intercept X and CrowdStrike Falcon are common alternatives for Watchguard Endpoint Security.

Reviewers rate Centralized Management highest, with a score of 9.4.

The most common users of Watchguard Endpoint Security are from Small Businesses (1-50 employees).

Comparisons

View all alternatives

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Reviews and Ratings

(196)

Attribute Ratings

Reviews

(1-13 of 13)

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July 25, 2023

Protection. At its finest.

Martin Szudarski

Systems Engineer

Nocturnal Technologies MSP LLC (Computer & Network Security, 1-10 employees)

Score 10 out of 10

Vetted Review

Support Rating

They have always been able to help me out when I needed it.

May 09, 2023

Adaptive Defense 360 / WatchGuard EPDR Review

Krzysztof Wisniewski

Senior Systems Engineer

Acumis Technology (Computer Hardware, 1-10 employees)

Score 10 out of 10

Vetted Review

Verified User

Support Rating

Takes time to "resolve" issues, mostly I dont feel its resolved

May 05, 2023

With Adaptive Defense 360 your security comes first

Verified User

Analyst in Sales

Computer & Network Security Company, 11-50 employees

Score 8 out of 10

Vetted Review

Support Rating

February 24, 2023

Great Protection, Fair Price, Easy Management: Adaptive Defense 360, What Else?

Toujour Christophe

Sales & System Engineer

Pacom NV (Information Technology & Services, 1-10 employees)

Score 10 out of 10

Vetted Review

Support Rating

never needed support

February 03, 2023

WatchGuard Endpoint Security and Patch Management Has Been a Great Solution for Our Organization!

Michael Ruffolo

IT Security Engineer and CTO

eSecurity Solutions (Information Technology & Services, 11-50 employees)

Score 8 out of 10

Vetted Review

Support Rating

WatchGuard support will always help you if you take the time to call them. However, sometimes the tech assigned works outside of our time zone which causes delay when working with them through email.

August 26, 2022

Adaptive Defense 360 / WatchGuard EPDR for Maximum Security

Michael Herud

Professional in Customer Service

PC-Rat (Information Technology & Services, 1-10 employees)

Score 9 out of 10

Vetted Review

Support Rating

Watchguard provides extensive documentation and training videos.

June 13, 2022

Adaptive Defense 360 is the real emotet killer.

Corrado Santucci

Senior Information Technology Audit Manager

GlouGlou Toscana Srl Unipersonale (Logistics & Supply Chain, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Support Rating

The speed with which Watchguard support is able to assist their corporate customers is exceptional.A few times have I needed the assistance from the antivirus software support that I had before Watchguard and I must say that no support has been as fast and conclusive as that of watchguard

May 02, 2022

Adaptive Defense 360 / WatchGuard EPDR, excellent ally.

Gabriele Diana

Tecnico elettronico ed informatico

SETCOM Sistemi Elettronici TeleCOMunicazioni di Gabriele Diana (Telecommunications, 1-10 employees)

Score 9 out of 10

Vetted Review

Support Rating

Competence and speed in replying

December 20, 2021

With Adaptive Defense 360 / WatchGuard EPDR our organisation became more safe, efficient and productive.

Verified User

Engineer in Information Technology

Hospitality Company, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Support Rating

We think that besides being able to help solve the problem, [Adaptive Defense 360 /] WatchGuard can improve in the time of response and with more bonding and commitment regarding the support provided.

December 20, 2021

Adaptive Defense 360 / WatchGuard EPDR - My personal experience

Verified User

C-Level Executive in Corporate

Information Technology & Services Company, 11-50 employees

Score 10 out of 10

Vetted Review

Support Rating

They always support customers.

December 17, 2021

Adaptive Defense 360 A+++++

Verified User

Consultant in Information Technology

Hospital & Health Care Company, 51-200 employees

Score 10 out of 10

Vetted Review

Support Rating

I am on a first-name basis with several of the support team.

December 13, 2019

Panda is a real workhorse

Mike Narumiya

President, Principal

Klaxon IT Solutions (Hospital & Health Care, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Support Rating

I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.

November 20, 2019

Great Protection Solution

Jorge Vasconcelos

Network Admin

DCA (Education Management, 51-200 employees)

Score 8 out of 10

Vetted Review

Verified User

Support Rating

Support is the one thing Panda could really improve. Being a European majorly based company US support is sometimes limited and not always available when needed. A few times we had to wait a few hours to get a call back from an agent issue we had that was causing problems on a workstation.