Parallels RAS

We have been using Parallels Remote Application Server on a small scale for a number of years to allow partner organizations securely access resources. With Covid-19, we had dozen of requests per day for remote work and since we had Parallels already, all we had to do was to expand Parallels Remote Application Server capacity and everything worked smoothly.

It simplifies the delivery of applications to remote- users. no matter the device or location. It eliminates the need for a separate VDI solution such as VMware horizon because it does it all

We are an MSP Provider, we use Parallels Remote Application Server in our own Workload but also provide it to customers. Ranging from small use cases up to 200+ user deployments. The main reason we switched to Parallels Remote Application Server coming from its competitor was its ease of deployment and its security options. Especially when SAML MFA came into the picture we increased our deployments.

Our organization does benefit from the ease of use because almost all our technicians are able to deploy the solution and are certainly able to maintain and support it. Little to no formal training is needed for our juniors to get up & running with the workings of the product solution

We have been using Parallels RAS since the beginning of the Covid Pandemic, and continue to use it to this day. It has an easy-to-use main dashboard on the RAS Server directly and easily allows you to configure any setup you like. Whether this is having multiple gateways, to allow for easy load balancing, RDS, or VDI environments. We use Parallels in an RDS and physical PC setting, and the RDS side works as we'd expect. If I was to say what our primary issue is, it would be to do with the physical PC side. This is because as the PCs do get turned off, the RAS server-client keeps saying that machines need updating as it doesn't like them being offline. As a business, we will be continuing to use Parallels RAS, as we're very happy with the product, after coming from one of their main competitors - Citrix.

We use Parallels with the RDS technology for a service that is always available, and in case they don't have any alternative up. We give everyone that has access to use Parallels this as a default option, and on the times there are other issues internally this will always be available whilst Parallels is available. We do not use the VDI section with Parallels. Most of our users (unless they use a company laptop) have access to remote directly onto their own office machine, this helps them with knowing that everything they use is already set up, etc).

We publish our ERP systems through RAS to remote users. This includes our branch offices, roaming users, and remote locations. For some of the critical users, we also publish desktop for ease of use to the WAN sales teams as well. Without 2X it was difficult for us to provide ERP connection to the remote users.

Our ERP system was legacy (server-client base) and it was almost impossible that remote users can access it on the fly. RAS solution was the only way we can run. We have been using Citrix and Parallels Remote Application Server for many years. Later on, we found to completely migrate to Parallels Remote Application Server as it is much easier to administrate and maintain.

Parallels Remote Application Server has allowed us to implement a flexible and customizable work environment comprised of thin clients, virtual desktops, and individuals working from home. It was relatively easy to set up and is simple to maintain.

We have been able to deploy Parallels on desktops/laptops and thin clients. The thin client deployment was a little more time-intensive than the simple "install and configure" that it took for the PCs, but that was to be expected. We were able to tie access to the virtual applications to Active Directory permissions, which was also very helpful.

Prior to using Parallels RAS, we were using a competitor product that was very complex and cumbersome when it came to needing to upgrade. We trialed Parallels RAS and were blown away by how easy it was to stand up the product and begin using the features. Employees have been very happy with the performance and ease of use. Upgrades are also very easy with Parallels and only take a fraction of the time of the competitor product to complete.

The central console that Parallels RAS provides is very easy to administer. Parallels give you the option of using the web-based console or application-based console. The application console is more robust but with each upgrade, the web-based console is catching up quickly.

I'm the controller of the company and all the tools are in a cloud system for me to access it from different places (work or home), Parallels is the tool used in the organization that allow me connect to those tools in a secure manner. I normally use parallels clients on my PC but there is also time that I'm able to get information from my phone.

Not aware of it, I'm a simple controller user and not IT.

We are using Parallels to improve the performance of terminal Services for our users in our office in the United Kingdom, where they connect back to our office here in Massachusetts. Because of the connection between our offices, using normal Remote Desktop proved to be fairly slow for the users. Once we were able to overlay Parallels, they found their performance improved greatly.

It's fairly easy, though I feel the documentation is a bit lacking. They seem to rely more on videos for implementation which are great when you have time to watch videos, but sometimes it's better to just have step by step documentation that you can work with. Aside from that, the basics are pretty intuitive so it's not bad.

We use Parallels Remote Application Server (RAS) to remotely use customers' Production Management System that is specially made for the plastics industry. That program is very heavy, almost impossible to use over a VPN connection. And very fragile on network breakage/errors. When using RAS the program stays on the server, and only screen is mirrored to the users computer. No network issues when local network is only used. If users connect to RAS breaks, the job continues where it left off when the connection gets back. RAS is pretty good for this environment, users like to use two screens on the RAS web version, but now we have to satisfy the one screen with tabs. RAS makes it also possible to use PMS on phones and tablets.

Heavy program that is very fragile on network issues delivered over slow network to remote locations.

We have coded in-house applications to gather real-time information about our manufacturing process that is hosted on parallels RAS servers and accessed from the parallels client for windows, IOS, and android. We are predominantly a Citrix environment, but I shifted a third of our licensing off Citrix to Parallels mainly due to the cheaper cost of parallels licensing. Parallels are much faster from launch to load for our end users, easily by a factor of 3-4X versus our XenApp servers. Typically most endpoints using parallels are for data entry (either manual entry or tied in with USB/network data points), product labeling to direct thermal printers (USB mainly) or warehousing use (paired with Bluetooth scanners for counting finished products).

We typically didn't use virtual desktops before introducing RAS, but it was an easy adoption for us to move some of the manufacturing floor-level applications from published apps to a single virtual desktop deployed at parallels stations throughout the facility. Absolutely no issues with our end users in this approach and this includes many users who are not particularly computer savvy.

We are in the process of moving users to Parallels in order to replace our VPN. With Parallels we can control what the users have access to better than we could with our VPN or remote gateway. We liked it due to the ability to publish specific applications for users that don't have an assigned computer. This enables them to still be able to remote in as needed.

The best use we have had was with application publishing

We use the Remote Application Server for deploying workspaces for our staff. All terminal software is automated by RAS. The greatest thing is very simple deploying of new software for users and powerful security settings

Yes, our organization actively uses VDI. This helps us in the orchestration of applications for employees and reduces hardware costs.

The goal with Parallels Remote Application Server was to make a few specific Windows applications available remotely and in emergencies while a user's computer was being repaired or replaced. We were drawn to it because of how happy we were with their desktop offerings.

While Parallels did technically deliver for the end-user, it did not deliver for the I.T. department tasked with managing the system. The user's interface was very well done, but only after a significant effort by the I.T. department to make that happen.

- We used Parallels to run applications/software for MAC users through AppsAnyWhere. - Also, parallels were used to access Desktops in our University’s labs. - One of the main problems that we faced was adding new Desktops. It caused to get all the other available Desktops/labs on AppsAnywhere to be down.

Yes. We added all our general labs’ desktops to parallels remote applications. And instructors were able to conduct their classes online by allowing the students to access the labs. Also, we grant access to dedicated Pcs using Parallels remote desktops to be used by Master students and Researchers to finish their work remotely.

We have a finance Application which requires a remote desktop connection from different branch offices. We have replaced expensive Citrix with Parallels and saved money

Yes, We have benefited from moving citrix to Parallels

We currently have all of our remote work running via Parallels Remote Application Server with multiple servers across our group internationally. This provides a great and easily manageable infrastructure with a versatile and reliable architecture that allows you to manage both users and devices connected to your network. It supports various forms of two-factor authentication. In our case, we use the Google authenticator as it also ties in with other services we use. It also allows us to set up redundant servers and have the ability to load balance on a per session basis. So that if we need to shut one of the production servers down for maintenance, it is easy to do so as it will push the sessions towards the other server.

The Parallels Remote Application Server console is very simple to use. For example, it provides sections, the connection section where you can manage 2FA, publishing where you can set up the applications or desktops that are published and set availability by users and or groups to ensure the right people get the right applications. For example, we have two teams of people, both of which connect to two different Parallels Remote Application Server as each team use a different subset of apps, but at the same time, on the off chance that someone might need to access these apps, they can do. Another thing we do is if an external company is supporting a piece of software, we have them set up with Parallels Remote Application Server access to just the server they maintain. Which is then forced to use 2FA, but we can also revoke access easily and at any time.

Our company develops software with C# for Windows. With Parallels Remote Application Server, we can publish our Windows client to our customers. Our customers have a cloud-like experience. The customer has a link on their desktop (Windows or Mac) and can start our program. The program starts on a server in the cloud, but the customer sees it on their computer. This is a great solution for us because we are working on transitioning to web-based, but we are not there yet. Customers want the cloud, so we provide it with this solution.

We use Parallels Remote Application Server in multiple ways. The first use is for our remote works, allowing them to secure access to our networks with little fuss. The biggest things for us are the ease of security and also the ease of access. It feels like a great combination of secure but simple. Sometimes simpler is better!

I believe the ease of use is such a massive bonus of the product. It means that the support and install overhead is minimal compared to other options. We as a business benefit massively from this as it allows us to spend more time doing other things as well, and the product helps us work more efficiently.

Our organization develops software that got published to different customers that we have, at the moment 105 customers. Parallels give the option to publish only our software to the users and make the secure connection avoiding users getting into the server and messing with configuration. It allows our tool to be multi-platform since parallels are compatible with most of the OS and devices in the market.

We are an organisation with a central server system and 12 locations with about 110 users connecting via Parallels Remote Application Server (formerly "2x" when we started in 2005) over permanent VPN/IPSEC connections. Corona led to regular home office use, which Parallels Remote Application Server provided onboard via HTML5 (instant usability, no installation necessary). Our firewall provides an SSL-VPN-Client so that the Parallels-Client can be used in non-business environments, too. We also use the OpenVPN Connect client with an SSL-VPN-Configuration file provided by our firewall.

We have been using Parallels Remote Application Server since 2005. We have migrated our setup over several server generations with little effort. The original setup has not much changed since. We have benefited from the ease of use.

It's a good product to use the Applications that are compatible with the Mac os X Platform and we have extensively used it during Pandemic especially provisioning programs like Rhino and ArcGIS and many other applications.

as described earlier, we have put it to great use during Pandemic and this gave us a quick turn around of online access to our students during pandemic

We, use Parallel RAS for WFH, VDI deployment for our own and Clients from different industries. Publishing Desktop, Seamlessly Applications. Both with their in-house datacenters. AWS and M365 give people access to all the apps they use for work — web, virtual, mobile, from one easy-to-use portal on any of their devices, from wherever they need to work. And because the entire workspace is centralized, IT can see everything that's going on and have a simple way to manage and control it all. Parallel RAS allows us to publish current applications and publish legacy applications securely.

TSG Networks is a Value-Added Managed Service Provider which has been serving the San Francisco Bay Area for over 40 years. During that time, we have supported our clients by offering many different Remote Access options. There are some good options available today, however, the only one that offers seamless connectivity, with ease of use, at a reasonable price point is Parallels Remote Application Server. Being able to offer a product that offers "Best of Class" technical support is also a priority when you need it. These last two years have been trying for organizations of all sizes. Having this easy-to-use remote access offering has let our clients concentrate on their businesses's not their technology. Going forward many of these same businesses have decided to alter the culture of how their staff works by allowing them to continue to work remotely part-time and some even full-time. This would not have been possible without a way for employees to easily and securely access their company data. Thank You Parallels Remote Application Server for providing a product that makes TSG Networks look like a "Hero" to our clients.

The company quite aptly describes this product as an all-in-one virtual desktop infrastructure (VDI) solution that delivers applications and virtual desktops to any device, anytime, anywhere! That has been our experience.

At the start of the pandemic, we needed a quick, secure solution to get our workforce working from home. Using a combination of published desktop machines and Terminal server we were able to quickly bring users online as if they were sitting in the office without opening themselves up to messy VPN setups.

The reason we chose parallels was the ability to simplify the delivery of virtual desktops and physical hardware across the organization. We also hope soon to be able to expand our systems into a scalable cloud-based VDI environment to cover us for major DR events. Again this will not be visible to the user where they are logging in from. The idea is to be as seamless and flexible as possible and parallels allow this.

We use Parallels RAS not just for the publication of desktops to users, but for our in-house ERP app. RAS is the only remote access solution that we've used that has the customization options needed to publish this app successfully. It has plentiful, easily configurable, and granular options for each app published.

The console has made the IT team much more productive when deploying and monitoring published apps.

Gone are the days of trying to work out the logic of managing remote apps via Windows Server 2012+ Manager.

Granular console permissions help with security and mean that more members of the IT team can contribute in supporting the app and end users.