Patriot Pay gets two thumbs up
Over the years I've used several professional payroll prep packages. About 2 1/2 years ago I switched all my clients to Patriot. It has proven to be one of the better decisions I've made in my 29 years in business.
Patriot's customer service is outstanding and their product is top notch. Sure, it lacks a few of the exotic bells and whistles that a very few others have but their fees are as much as ten times higher. Speaking of fees, I'm not aware of anything out there that comes even close; most other options start at least 50% higher. I also appreciate the fact that the folks at Patriot are continually improving their product--making a good thing even better. The only grump I had was with the third-party outfit they used to process direct deposit. To my absolute delight, they have just brought all direct deposit processing in-house.
For handling basic payroll services at an exceptionally attractive price point, Patriot can't be beat.
- Basic payroll--as good as anything else out there.
- Tremendous value--not only is it a capable package but it's the cheapest I know of.
- Customer service is exceptional.
Cons
- The third party direct deposit processor Patriot previously used was not particularly easy to work with...but Patriot just brought all direct deposit processing in house.
- Clergy housing allowance has to be manually entered each payday. They tell me they're close to adding the capability of making it (and other similar pay types) as a recurring item.
- The setup process is geared toward novice users who need to be hand-held through the process. That's great for those who need it but a more streamlined, no-frills process payroll pros would be welcome.