Skip to main content
TrustRadius
Patriot Software

Patriot Software

Overview

What is Patriot Software?

Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.

Read more
Recent Reviews

TrustRadius Insights

Patriot Payroll has been widely used by various businesses and organizations to efficiently process payroll and handle tax-related tasks. …
Continue reading
Read all reviews

Popular Features

View all 7 features
  • Pay calculation (15)
    9.5
    95%
  • Direct deposit files (11)
    9.2
    92%
  • Salary revision and increment management (13)
    8.2
    82%
  • Reimbursement management (6)
    6.3
    63%
Return to navigation

Pricing

View all pricing

Basic Payroll

$17/mo + $4 per employee/contractor

Cloud

Accounting Basic

$20/mo (unlimited use)

Cloud

Accounting Premium

$30/mo (unlimited use)

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.patriotsoftware.com/payroll/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $17 per month
Return to navigation

Product Demos

Patriot Software Sample Demo Account

YouTube
Return to navigation

Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3
Avg 8.3
Return to navigation

Product Details

What is Patriot Software?

Patriot Software offers online payroll, made for USA small business owners with 1-500 employees and their accountants. Payroll options include Basic Payroll - base price $17/mo. + $4 per employee/contractor and Full Service Payroll - Base price $37/mo + $4 per employee/contractor. Users run payroll, Patriot handles the payroll tax filings. They further offer direct deposit at no additional cost, or print paychecks. Further advantages as described by Patriot Software include:
  • An employee portal included at no additional cost
  • Simple 3-step payroll process
  • Fast, accurate calculations
  • Guaranteed accurate payroll tax filings with full-service payroll

Patriot Software Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Patriot Software Screenshots

Screenshot of the 3-step process to carry out payrollScreenshot of the Payroll interface, which can be used run payroll on any device with internet or data connection. There is no need to download and maintain a separate payroll app.Screenshot of a payroll report, to sort by work location, employee, and date range.

Patriot Software Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.

Patriot Software starts at $17.

Paychex Flex, Gusto, and SurePayroll are common alternatives for Patriot Software.

Reviewers rate Pay calculation highest, with a score of 9.5.

The most common users of Patriot Software are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(31)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Patriot Payroll has been widely used by various businesses and organizations to efficiently process payroll and handle tax-related tasks. Users have found it to be an affordable and efficient solution for their payroll needs. For example, solo-attorney law firms have utilized the software to manage payroll, tax filing, and tax deposits for employer taxes. Small engineering companies have also benefited from using Patriot Payroll as it allows them to handle full payroll for employees and 1099 contractors without the need for a full-time financial officer. Additionally, customers have switched to Patriot Payroll from other services due to its competitive pricing and its ability to handle payroll and tax issues effectively.

Accountants and business owners have found Patriot Payroll useful in processing payrolls and associated taxes for multiple clients, providing a convenient solution for their varied needs. The software has also been used by organizations such as churches and acupuncture practices to streamline their payroll preparation process and ensure accurate completion of required forms. Users appreciate the outstanding customer service provided by Patriot Payroll, along with its user-friendly interface and responsive customer support. The software offers a great balance between a simple do-it-yourself payroll solution and a full-service provider, catering to businesses of different sizes. With features like online tax filings and direct deposit for employees, Patriot Payroll has made payroll management easier and more efficient for users across different industries.

Smooth and Easy Setup Process: Users have consistently praised Patriot PAY for its smooth and easy setup process. Several reviewers have mentioned that the software offers a seamless onboarding experience, allowing them to quickly get started with their payroll tasks without any hassle.

Affordability: Many users have highlighted the affordability of Patriot PAY compared to other companies in the market. They appreciate that they can access comprehensive payroll services at a reasonable price, making it an attractive option for small businesses with limited budgets.

Helpful Customer Service: Reviewers have expressed positive experiences with Patriot PAY's customer service, describing it as helpful and friendly. They appreciate having access to knowledgeable support staff who are readily available to assist them whenever needed.

  1. Slow direct deposit timeline: Some users have expressed frustration with the four-day timeline for direct deposit, especially when small businesses want to pay their employees quickly. This delay can be a major drawback and has been highlighted by multiple reviewers as an area that needs improvement.

  2. Cumbersome batch downloads: Several reviewers have mentioned that downloading individual tax deposit reports in .pdf form one by one is time-consuming and inefficient. They have suggested the addition of a feature that allows batch downloading of these reports, which would save time and effort for users.

  3. Lack of detailed instructions: Users have found that some instructions in the software could be more detailed, making it easier for them to understand and navigate the system effectively. This lack of clarity has been pointed out by multiple reviewers who believe that providing more comprehensive instructions would enhance user experience and reduce confusion.

Attribute Ratings

Reviews

(1-20 of 20)
Companies can't remove reviews or game the system. Here's why
Francesca Douglass-Franco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent customer service that is consistently kind and professional.
  • Easy to understand interface—very user friendly
  • Print reports and easily apply filters
  • None that I can think of, none that our business needs. They fixed our only “wish” when they added the 1099 employee option
Score 10 out of 10
Vetted Review
Verified User
  • Everything is online
  • You can email if you have questions and they get back to you.
  • All your taxes are filed if you go with the premium version.
  • Sometimes takes too long to get an email response
  • They have made some accounting errors. Some I have found and some they have found. The corrections make all the numbers confusing.
Michael Krieger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll administration is easy
  • Very affordable for small businesses
  • Good support
  • Some instructions could be more detailed
  • Having a full service set up program can help time starved business owners
  • Could build out more integrations with more bookkeeping software
Tom Ludwig | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Rapid entry of standardized payroll in 3 easy screens
  • Easy entry of 1099 contractor payments
  • Friendly intuitive web based solution
  • Helpful and knowledgable customer support
  • Feature Rich, does most basic functions
  • Good payroll and 1099 contractor report generation
  • Does not support 401K plan integration as well as other vendors
  • Will not pay other vendors that are deductions from payroll like 401K vendor
October 14, 2021

Simple Strategic Storage

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Giving multiple ways to pull data
  • Holding donation profiles
  • Maintaining donor profiles and showing all changes to contact information
  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
Andy Leiterman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • New client setup is made simple.
  • Payroll processing is quick and easy.
  • Easy to reprint and regenerate pay stubs and reports.
  • Setting up a bank account to pay employees thru ACH is cumbersome.
  • Doesn't have the option to print multiple pay stubs for a specific employee at once. Have to re-print each pay stub individually.
Score 8 out of 10
Vetted Review
ResellerIncentivized
  • Payroll for small businesses - easy and cheap!
  • Great customer service - easy to access at any time.
  • Decent reports.
  • Their timecard system is a little cumbersome, particularly for paid time off/vacation/holiday.
  • No employee scheduling tool.
  • Really best for very small businesses, larger ones with lots of complicated payroll facets should seek other tools.
Jerry Stephens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Basic payroll--as good as anything else out there.
  • Tremendous value--not only is it a capable package but it's the cheapest I know of.
  • Customer service is exceptional.
  • The third party direct deposit processor Patriot previously used was not particularly easy to work with...but Patriot just brought all direct deposit processing in house.
  • Clergy housing allowance has to be manually entered each payday. They tell me they're close to adding the capability of making it (and other similar pay types) as a recurring item.
  • The setup process is geared toward novice users who need to be hand-held through the process. That's great for those who need it but a more streamlined, no-frills process payroll pros would be welcome.
Matthew Poirier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is reliable and easy to use and learn for a small business
  • Whenever there are problems, customer service is responsive and communicates well.
  • I wish it was slightly less expensive for me because I only use it to pay myself about once per month.
Jason Moore, L.Ac. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Patriot's software is very easy to use for running payroll. It takes about 30 seconds to do.
  • The payroll reports are abundant, easy to find and print, and make my accounting very easy.
  • Having a full service payroll provider as easy to use as Patriot leaves me with more availability to focus on treating patients and running other aspects of my business.
  • Honestly, I am very happy with Patriot. They recently raised their price but it is still a good value and I am very happy with their service.
Nathan Kung | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It makes calculating people's time and hours very easy.
  • It makes printing checks very easy.
  • It makes tax collection and other government requirements effortless.
  • Some of the features can be a little difficult to use until you get used to them
  • Changes occur with no or little warning.
August 09, 2018

Patriot PAY is a Gem

Jake Douglas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Patriot pay offers smooth easy setup.
  • Patriot PAY is affordable, especially compared to other companies.
  • Patriot PAY provides a ton of helpful information that is accessible at your finger tips so you don't always have to call into customer service with questions.
  • Patriot PAY has helpful customer service and they are friendly.
  • Apart from pre-funded, the four-day timeline for direct deposit has been the toughest part for me when small businesses want to pay their employees faster (quick turn-around times).
  • No other complaints from me. I am really impressed with Patriot PAY.
Shannon Bronico | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
  • I wanted to download all of the individual tax deposit reports in .pdf form at the end of the year. I had to download them one by one, which was very time consuming. I has hoped there was a way to perform a batch download of these reports. Patriot can export spreadsheet in .csv format, but the layout of the .pdf reports is much more user friendly for record keeping.
Return to navigation