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Paubox, headquarted in San Francisco, offers their HIPAA compliant encrypted email service.Paubox helps us serve the Community.Paubox has enabled The Caregiver Foundation to concentrate on our mission and not fill time with cumbersome processes and links.,Seamless integration of encryption with real-time use Ease of use Certified encryption,Not sure,10,Improved productivity,Microsoft Office 365Plugs into our existing email and support tools, providing a seamless experience to our customer support team and to the vast majority of our customersPaubox enables us to communicate securely while maintaining the familiar convenience of email for the vast majority of our customers. Those few customers who use an email provider that doesn't support TTL encryption are automatically routed through a secure messaging portal. Since Paubox was easy to integrate with our existing customer support system (HelpScout), we were able to continue using our preferred systems, making Paubox a truly seamless and mostly transparent solution.,Seamlessly chooses regular email when supported by our customer, and a secure messaging portal when not. Integrates easily and transparently with existing email tools. Reasonably priced.,The Paubox webmail is very primitive. But we wouldn't want to use that anyway since we already have preferred email tools and only wanted Paubox for a behind-the-scenes infrastructure component. If Paubox is primarily an infrastructure play, which it seems to be best suited for, then it could have a very simple, modern web UX for sign-in and setup. As it is, it's pretty kludgy. But I only needed to interact with it a couple times to se everything up.,10,Paubox provided a plug-n-play solution, requiring no extra development, so the switchover cost was very low. By integrating with our existing support system, Paubox added no overhead to our customer support. The user experience is great for the vast majority of our customers (those whose email provider supports TTL encryption), so customer satisfaction remains high.,Help Scout, Intercom, CatalyzeGreat, seamless serviceAll staff members that have patient interaction (online) use Paubox to provide, easy, HIPAA-compliant communications to our patients. We switched to Paubox after using some other encrypted email options and we are extremely happy we made the decision.,Once set up, it's seamless Great support from the IT team,A little setup involved, but the support team was very helpful.,10,Positive. We have saved a ton of time and patients are happy.,
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Paubox Encrypted Email
3 Ratings
Score 10.0 out of 101
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Paubox Encrypted Email Reviews

Paubox Encrypted Email
3 Ratings
Score 10.0 out of 101
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Gary Powell profile photo
August 23, 2018

Paubox Encrypted Email Review: "Paubox helps us serve the Community."

Score 10 out of 10
Vetted Review
Verified User
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Paubox has enabled The Caregiver Foundation to concentrate on our mission and not fill time with cumbersome processes and links.
  • Seamless integration of encryption with real-time use
  • Ease of use
  • Certified encryption
  • Not sure
  • Social services
  • Medical correspondence
  • Estate administration
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August 23, 2018

Paubox Encrypted Email Review: "Plugs into our existing email and support tools, providing a seamless experience to our customer support team and to the vast majority of our customers"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Paubox enables us to communicate securely while maintaining the familiar convenience of email for the vast majority of our customers. Those few customers who use an email provider that doesn't support TTL encryption are automatically routed through a secure messaging portal.

Since Paubox was easy to integrate with our existing customer support system (HelpScout), we were able to continue using our preferred systems, making Paubox a truly seamless and mostly transparent solution.
  • Seamlessly chooses regular email when supported by our customer, and a secure messaging portal when not.
  • Integrates easily and transparently with existing email tools.
  • Reasonably priced.
  • The Paubox webmail is very primitive. But we wouldn't want to use that anyway since we already have preferred email tools and only wanted Paubox for a behind-the-scenes infrastructure component.
  • If Paubox is primarily an infrastructure play, which it seems to be best suited for, then it could have a very simple, modern web UX for sign-in and setup. As it is, it's pretty kludgy. But I only needed to interact with it a couple times to se everything up.
Great for secure communication with customers (e.g. for companies that fall under HIPAA). Could be a good option for B2B discussing sensitive information. Unnecessary for regular B2C communication.
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August 23, 2018

Paubox Encrypted Email Review: "Great, seamless service"

Score 10 out of 10
Vetted Review
Verified User
Review Source
All staff members that have patient interaction (online) use Paubox to provide, easy, HIPAA-compliant communications to our patients. We switched to Paubox after using some other encrypted email options and we are extremely happy we made the decision.
  • Once set up, it's seamless
  • Great support from the IT team
  • A little setup involved, but the support team was very helpful.
Any situation where protected health information or other sensitive data needs to be sent and easily accessed.
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Paubox Encrypted Email Scorecard Summary

About Paubox Encrypted Email

Paubox, headquarted in San Francisco, offers their HIPAA compliant encrypted email service.
Categories:  Email Encryption

Paubox Encrypted Email Technical Details

Operating Systems: Unspecified
Mobile Application:No