Paubox Encrypted Email Reviews

3 Ratings
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Reviews (1-3 of 3)

Gary Powell | TrustRadius Reviewer
August 23, 2018

Paubox helps us serve the Community.

Score 10 out of 10
Vetted Review
Verified User
Review Source
Paubox has enabled The Caregiver Foundation to concentrate on our mission and not fill time with cumbersome processes and links.
  • Seamless integration of encryption with real-time use
  • Ease of use
  • Certified encryption
  • Not sure
  • Social services
  • Medical correspondence
  • Estate administration
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Anonymous | TrustRadius Reviewer
August 23, 2018

Plugs into our existing email and support tools, providing a seamless experience to our customer support team and to the vast majority of our customers

Score 10 out of 10
Vetted Review
Verified User
Review Source
Paubox enables us to communicate securely while maintaining the familiar convenience of email for the vast majority of our customers. Those few customers who use an email provider that doesn't support TTL encryption are automatically routed through a secure messaging portal.

Since Paubox was easy to integrate with our existing customer support system (HelpScout), we were able to continue using our preferred systems, making Paubox a truly seamless and mostly transparent solution.
  • Seamlessly chooses regular email when supported by our customer, and a secure messaging portal when not.
  • Integrates easily and transparently with existing email tools.
  • Reasonably priced.
  • The Paubox webmail is very primitive. But we wouldn't want to use that anyway since we already have preferred email tools and only wanted Paubox for a behind-the-scenes infrastructure component.
  • If Paubox is primarily an infrastructure play, which it seems to be best suited for, then it could have a very simple, modern web UX for sign-in and setup. As it is, it's pretty kludgy. But I only needed to interact with it a couple times to se everything up.
Great for secure communication with customers (e.g. for companies that fall under HIPAA). Could be a good option for B2B discussing sensitive information. Unnecessary for regular B2C communication.
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Anonymous | TrustRadius Reviewer
August 23, 2018

Great, seamless service

Score 10 out of 10
Vetted Review
Verified User
Review Source
All staff members that have patient interaction (online) use Paubox to provide, easy, HIPAA-compliant communications to our patients. We switched to Paubox after using some other encrypted email options and we are extremely happy we made the decision.
  • Once set up, it's seamless
  • Great support from the IT team
  • A little setup involved, but the support team was very helpful.
Any situation where protected health information or other sensitive data needs to be sent and easily accessed.
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Paubox Encrypted Email Scorecard Summary

About Paubox Encrypted Email

Paubox, headquarted in San Francisco, offers their HIPAA compliant encrypted email service.
Categories:  Email Encryption

Paubox Encrypted Email Technical Details

Operating Systems: Unspecified
Mobile Application:No