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Paychex Flex

Paychex Flex

Overview

What is Paychex Flex?

Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

Paychex Flex Review: One Users Payroll Management Story
02:26
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Pricing

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Paychex Go

$59

Cloud
per month/+$4 per employee

Paychex Flex Service

Contact sales team

Cloud

Paychex Flex Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.1
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.9
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.6
Avg 8.0

HR Reporting

Pre-built and custom reports, and integration with external data.

6.6
Avg 7.5

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.5
Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.1
Avg 7.8
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Product Details

What is Paychex Flex?

Paychex Flex® is an HR solution boasting simplicity, with technology that grows and changes with the user's business. Paychex combines business solutions and dedicated support, to help users:

•Hire, pay, manage, and retain employees

•Get experienced support as needed with a 24/7/365 U.S.-based, live support team

•Stay ahead of changing laws and regulations with Paychex compliance experts

•Access information on the go with the Paychex Flex Mobile App and Paychex Voice Assist

Talent Management: Recruit, retain, and develop top talent from a single HR platform and streamline the hiring and onboarding process.

Workforce Management: Improve employee efficiency and productivity with workforce management resources.

Payroll and Financial Support: Pay employees and manage taxes, and expenses.

Employee Benefits: Attract and retain top talent by offering valued employee benefits while simplifying plan administration.

PEO and HR Outsourcing: Support the business throughout the entire employee lifecycle with comprehensive HR outsourcing solutions.

Employee Experience: Save time and improve accuracy by giving employees access to self-service HR, training, and financial tools.

Integrations: Automatically connect and share data between software and Paychex Flex.

Choose the right level of technology and support for the business now — while keeping the ability to grow as needs change.

Paychex Flex Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Retirement- Single Record
  • Supported: FSA
  • Supported: Health Insurance, COBRA
  • Supported: Mobile App

Paychex Flex Screenshots

Screenshot of Screenshot of Screenshot of

Paychex Flex Video

Paychex Flex Demo

Paychex Flex Integrations

Paychex Flex Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

ADP Streamline Payroll, Enterprise eTIME, by ADP, and ADP Vantage HCM are common alternatives for Paychex Flex.

Reviewers rate Direct deposit files highest, with a score of 9.4.

The most common users of Paychex Flex are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 310)

Easy to Use

Rating: 8 out of 10
September 30, 2019
AM
Vetted Review
Verified User
Paychex Flex
3 years of experience
We are a small to medium size company and use it primarily for payroll. As the head of HR, it is extremely beneficial and easy to use. My payroll rep. is very easy to work with and I have not had any issues with her. I do wish that changing payroll reps would not occur as often as it has, because the new rep. has to learn about us all over again, but otherwise that is my only issue.
  • Payroll is Easy
  • Payroll Rep. is great to work with
  • Lays out the paycheck clearly to employees
Cons
  • Less changing of payroll reps
The whole setup process takes awhile, but once set up and practiced a few times, it is easy to get the hang of how it works.

Easy to use.

Rating: 10 out of 10
October 11, 2023
LM
Vetted Review
Verified User
Paychex Flex
3 years of experience
We use Paychex Flex to process both staff salaries and hourly employees, as well as, our subcontractors. Paychex Flex will then complete all of our tax forms for payroll and year end 1099s.
  • tracking 1099 employees
  • reporting on a weekly, monthly, and quarterly basis
  • taking care of all of our reporting needs to multiple states.
Cons
  • Help coordinating new locations for taxes
Staff is quick to assist and solve any issues.

Easy to use.

Rating: 9 out of 10
June 28, 2023
VF
Vetted Review
Verified User
Paychex Flex
6 years of experience
Paychex Flex is working well for our company. Retail stores in five locations. Our specialist is very helpful and usually available. The improves over the past few years have been good.
  • Time and Attendance
  • Human Resources tab
  • Onboarding-Hiring
Cons
  • Reporting and the easy of it
  • Time and Attendance reporting
Tracking time and running payroll is quite easy. Could improving in reporting i.e. work comp reports, retirement reports, wages for EE's to report for SDI.

Easy to use Paychex!!

Rating: 10 out of 10
July 23, 2021
NB
Vetted Review
Verified User
Paychex Flex
20 years of experience
We use Paychex Flex for our payroll for two people. It is used for the San Diego chapter of an international organization. Easy to use.
  • Easy to use.
  • Was helpful with reports for PPP application.
  • Keeps track of our payroll.
Helpful with reports for PPP application.

Easy to Implement, Even Easier to Use!

Rating: 9 out of 10
October 08, 2023
Vetted Review
Verified User
Paychex Flex
4 years of experience
We use Paychex Flex for our payroll processing, 401k management & other various needs.
  • Payroll processing
  • Responding to answers timely
Cons
  • Better 401k statements for employees
  • When employees lock themselves out of their account, it's awful getting them reset or when they get a new phone number, email address, etc., and can't use the old one to reset their password.
  • Streamlined custom report features
  • Better communication when our account rep is changed. Every single time our rep has changed, they never reached out to let us know. It took me an email for help, only to find out that the rep wasn't there anymore or something, and then having to track down who our new rep was because it wasn't updated on the Paychex Flex site either.
We actually have 2 companies, this one and another that's just starting out this year. Paychex Flex has worked well for us here, in our larger company, but was not well suited for our smaller company.
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