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Paychex Flex

Paychex Flex

Overview

What is Paychex Flex?

Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

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Awards

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Video Reviews

1 video

Paychex Flex Review: One Users Payroll Management Story
02:26
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Pricing

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Paychex Go

$59

Cloud
per month/+$4 per employee

Paychex Flex Service

Contact sales team

Cloud

Paychex Flex Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.4
Avg 8.0

HR Reporting

Pre-built and custom reports, and integration with external data.

6.1
Avg 7.5

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.3
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.2
Avg 7.8
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Product Details

What is Paychex Flex?

Paychex Flex® is an HR solution boasting simplicity, with technology that grows and changes with the user's business. Paychex combines business solutions and dedicated support, to help users:

•Hire, pay, manage, and retain employees

•Get experienced support as needed with a 24/7/365 U.S.-based, live support team

•Stay ahead of changing laws and regulations with Paychex compliance experts

•Access information on the go with the Paychex Flex Mobile App and Paychex Voice Assist

Talent Management: Recruit, retain, and develop top talent from a single HR platform and streamline the hiring and onboarding process.

Workforce Management: Improve employee efficiency and productivity with workforce management resources.

Payroll and Financial Support: Pay employees and manage taxes, and expenses.

Employee Benefits: Attract and retain top talent by offering valued employee benefits while simplifying plan administration.

PEO and HR Outsourcing: Support the business throughout the entire employee lifecycle with comprehensive HR outsourcing solutions.

Employee Experience: Save time and improve accuracy by giving employees access to self-service HR, training, and financial tools.

Integrations: Automatically connect and share data between software and Paychex Flex.

Choose the right level of technology and support for the business now — while keeping the ability to grow as needs change.

Paychex Flex Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Retirement- Single Record
  • Supported: FSA
  • Supported: Health Insurance, COBRA
  • Supported: Mobile App

Paychex Flex Screenshots

Screenshot of Screenshot of Screenshot of

Paychex Flex Video

Paychex Flex Demo

Paychex Flex Integrations

Paychex Flex Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

ADP Streamline Payroll, Enterprise eTIME, by ADP, and ADP Vantage HCM are common alternatives for Paychex Flex.

Reviewers rate Company Website Posting highest, with a score of 9.8.

The most common users of Paychex Flex are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 154)

User friendly

Rating: 10 out of 10
October 03, 2023
Vetted Review
Verified User
Paychex Flex
1 year of experience
I use Paychex Flex on a weekly basis to process my Companies payroll and have my 401K plan automatically uploaded weekly to eliminate human error. I wish the system was more user friendly when I am entering new hires. I am currently the only person to use Paychex Flex at my company other than our employee portal to review weekly pay stubs.
  • Payroll is processed very quickly
  • Payroll Reports are ready within minutes
  • The uploading of our 401K is great.
  • Customer service is outstanding.
Cons
  • adding new hires
  • Changing employee to different departments
  • It would be good if you could customize reports
  • The payroll grid needs improvement
Paychex Flex is very easy to navigate for processing payroll and get weekly reports in a timely manner. I enjoy having a dedicated customer service representative to answer any questions I have. The response time is fantastic. The help button needs improvement it does not answer your question at all instead it mentions topics not related to what you are asking.

Very user friendly!

Rating: 10 out of 10
April 25, 2023
Vetted Review
Verified User
Paychex Flex
3 years of experience
We use Paychex Flex for our payroll services. It makes it easy to customize our payroll to our needs.
  • Ability to customize.
  • Great support from our representative.
  • Ease of use.
Cons
  • Pay rates in employee's profile do not always translate to the payroll.
  • Unable to link different rates of deductions to different pay items.
Paychex Flex is great for payroll.

User Friendly and Functional

Rating: 7 out of 10
March 27, 2015
GC
Vetted Review
Verified User
Paychex Flex
3 years of experience
Used for double-entry accounting that we integrated with Paychex payroll solutions; used mainly by the accounting/payroll team. It lacks some bookkeeping features though that other applications offer such as purchase orders, item tracking, and comprehensive contact records. It is great for Double-entry accounting and very user friendly.
  • Interactive dashboard
  • Double-entry accounting
  • Customizable Chart of Accounts
  • Standard financial reports: Balance Sheet, Profit and Loss, and Trial Balance
  • You can connect to the financial institutions where you have accounts and download transactions
Cons
  • Can't assign invoices to categories like salesperson, division, or location, nor can your customers return a payment via credit card (there's no support for merchant accounts).
If you already use Paychex payroll services and want to marry them to very basic double-entry accounting functions, Paychex Accounting Online is certainly worth considering.

Simple and user friendly

Rating: 10 out of 10
July 05, 2023
MF
Vetted Review
Verified User
Paychex Flex
1 year of experience
We use Paychex for our payroll and taxes.
  • Reminder on taxes, updates from IRS
  • generates reports
  • breakdown on expenses
  • recommendations on products that may help us run payroll more efficiently
Cons
  • having the chat option in case we have questions
  • more options on credit card processing services
  • 401 or other retirement options
  • more healthcare benefits options
We are a healthcare small company, and mainly work remotely. We do not have a brick and mortar office, so being able to email payroll reports or giving upper management access to the PayChex website is very helpful. Flexibility is key. Reports generated by PayChex are easy to understand for users that are not in the accounting or finance department. I'm not sure where it would be less appropriate.

Ease of use and user friendly

Rating: 10 out of 10
June 08, 2021
KO
Vetted Review
Verified User
Paychex Flex
3 years of experience
I love the Paychex platform, ease of use, add employees, run payroll and print reports. They file all necessary paperwork and do W-2s, I don't have to keep track of anything. Being small it is like having another employee.
  • Online user friendly platform.
  • Knowledgeable and considerate employees.
  • Reports out quickly.
  • Tax filings without my effort.
Cons
  • Account manager accessibility.
  • Allow terminations on user end.
  • Less paper.
Paychex works really well and is affordable for small businesses. It isn't overly costly however I think that as the number of employees goes up you would need to spend a lot more time and money working with them as your payroll company. Although I am not for certain as I am not a large company.
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