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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (363)
    8.2
    82%
  • Direct deposit files (356)
    7.9
    79%
  • Pay calculation (355)
    7.9
    79%
  • View and generate pay and benefit information (360)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

54 people also want pricing

Alternatives Pricing

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.6
Avg 7.7
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Product Details

What is Paycom?

Paycom provides HR and employee-driven payroll technology to enhance the entire employee life cycle. It is designed to support employee management from hire to retire in one system. Through a self-service app, employees can request time off, clock in and out, and do their own payroll, so they to be accountable for the accuracy of their personal data. Beti automatically builds and manages payroll through an employee-driven experience.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
Data Overload
Why Not at Work?

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(676)

Attribute Ratings

Reviews

(1-25 of 51)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support from Paycom is very good. First of all you have a dedicated specialist to contact regarding and questions. They have teams of specialists so that if your dedicated specialist is not available you are routed to someone on the team. This helps enable thorough follow through and follow up on open items.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our implementation process was amazing. We had a dedicated implementation team, and the primary implementation manager was absolutely fantastic. Nothing fell through the cracks and it has been a fantastic return.
Renata Falbo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Incredible. I love how when I email my reps, they answer immediately. Another great thing about their support is when I have a question and my dedicated rep is out of the office, someone from their overall team is there to answer your questions and they actually do answer your emails. Calling them is also amazing because they are always there. You don't have to wait hours or days before hearing back.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Because of our onboarding specialist, Austin Ingram, and because of our current exec, Ashley Morgan. Without the two of them, we would NOT be in the same position and may not have even stuck with Paycom as the phone support isn't always super helpful. They try, but their training is not adequate to answer a broad array of questions.
September 03, 2021

Paycom - A CPA's Choice

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They have a great success staff from 8 to 5. After-hours staff is non-existent. When they do not have an answer, they go to someone who can. Typical turnaround time is immediate if there's a solution or 24 hours if it requires a little more research. Both email and calling work. The staff is on a team, so if your dedicated person is unavailable, someone from their group can speak to you.
Samuel Rodriguez | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I would give them initially an F, when you are getting support and you have to start to ask for leads, supervisors and managers you know there will be problems. that is exactly what we got. The worst part is when you are having issues like late fillings, mistakes on fillings and you get an e-mail sent to you in response by mistake from another client of Paycom and you realized they are having the same issues as you.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall, everyone I have worked with at Paycom has supported me throughout the implementation and first few months of service and beyond. I'm much more impressed with the service than I initially thought. We had some minor hiccups when we were transferring from our transition specialist to our day to day representative. However, the manager, sales team, and transition specialists were able to quickly navigate through my issues and we have been squared away since then.
Scott Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I was asked by the client and very willing to assist. Paycom and its people have been wonderful as a vendor to us. We are very thankful to have the ability to use their system. Paycom will be our payroll vendor now and into the distant future as we do not see any way another vendor could replace them.
Mika Gibson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is extremely receptive to any and all suggestions. Paycom staff are willing to help do whatever is needed to fix or help you with any problems. They are always willing to send someone out for any training or explanation of any new or old services that the customer [needs]. You will never be dissatisfied with Paycom.
October 29, 2020

Such a time-saver!

Emily R. Tate | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I get to talk to a live, trained person at Paycom who is either in Oklahoma or Texas. And it's the same one or two people who are familiar with my account and my unique business needs. When I email my customer service contacts I always get a quick response, and they are always solution-minded. It's nice knowing that Paycom corporate is stateside and all the departments are in the same building, which allows for faster resolution.
Score 9 out of 10
Vetted Review
Verified User
There were a couple down times, but not for long. The team seemed to be on it and our systems were back up in no time. When we would contact Paycom to let them know of an outage, they were on top of it and friendly. And when systems were back up, we received proper notifications.
Score 9 out of 10
Vetted Review
Verified User
Support is okay, but I’m constantly getting different answers from different people. When I'm able to reach my dedicated specialist, I'm usually happy with the results, but I rarely get to talk with one specific person. I'm always being transferred to other team members.
September 28, 2020

Paycom for the win

Terra Merle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I feel the support is top-notch. Customer service seems to be a dying aspect lately and Paycom continues to stay on top of it. I can rest easy knowing any situation or issue that arises will be handled in a timely manner. I always feel important no matter how big or small the issue may be.
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