Overview
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Paycom has been a life saver!
Best HCM System I have used
Huge Paycom Advocate!
Paycom - Providing All You Can Objectively Manage - All in one easy to use platform!
Thank you Paycom!
Paycom is the best HRIS System
Paycom
Amazing Product - You won't be disappointed!
Takes the worry out of HR!
Inspection Technician Solution.
Paycom Review
Saving time and money!
Pricey but worth it
From Transition to Transformation
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Update personal information (366)8.282%
- Direct deposit files (358)8.080%
- Pay calculation (358)7.979%
- View and generate pay and benefit information (363)7.878%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7.3Employee demographic data(323) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 6.8Employment history(309) Ratings
Employment history is the ability to track previous positions held.
- 7Job profiles and administration(310) Ratings
Job profiles and descriptions can be created and edited.
- 6.6Workflow for transfers, promotions, pay raises, etc.(311) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 5.9Organizational charting(233) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.9Organization and location management(269) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 6.8Compliance data (COBRA, OSHA, etc.)(256) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 7.9Pay calculation(358) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.4Support for external payroll vendors(47) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.7Off-cycle/On-Demand payment(13) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.6Benefit plan administration(307) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8Direct deposit files(358) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 7.1Salary revision and increment management(294) Ratings
Salary revision is the ability to modify individual employee pay.
- 7Reimbursement management(199) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.4Approval workflow(311) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.4Balance details(311) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(258) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(363) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.2Update personal information(366) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.6View company policy documentation(325) Ratings
Employees can review company handbook, and corporate policy documents.
- 6.4Employee recognition(176) Ratings
thank a team member
- 7.7View job history(290) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 4.9Tracking of all physical assets(26) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.4Report builder(311) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.5Pre-built reports(308) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 5.8Ability to combine HR data with external data(55) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.4New hire portal(309) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 6.7Manager tracking tools(267) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 4.2Corporate goal setting(36) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(168) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 4.8Line-of sight-visibility(35) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.4Performance tracking(177) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 6.8Performance plans(209) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 6.7Performance improvement plans(198) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 6.7Review status tracking(202) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.1Review reminders(209) Ratings
System can generate reminders to ensure review completion timeliness.
- 6.3Multiple review frequency(187) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 9.1Create succession plans/pools(24) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.8Candidate ranking(30) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5.8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.4Candidate development(29) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.9Job Requisition Management(195) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.2Company Website Posting(192) Ratings
Software allows postings to be displayed on the company website
- 6.5Publish to Social Media(154) Ratings
Software provides ability to publish postings to social media sites
- 6.9Job Search Site Posting(178) Ratings
Software provides ability to publish postings to top job search sites
- 6.2Duplicate Candidate Prevention(165) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(201) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.1Notifications and Alerts(204) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Paycom?
Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.
Paycom Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycom Screenshots
Paycom Videos
Paycom Competitors
Paycom Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(683)Attribute Ratings
- 8.3Likelihood to Renew20 ratings
- 9.1Availability1 rating
- 8.2Performance1 rating
- 8.4Usability23 ratings
- 9Support Rating51 ratings
- 7.3Online Training1 rating
- 6.4In-Person Training1 rating
- 7.8Implementation Rating6 ratings
- 5.5Configurability1 rating
- 5.5Product Scalability1 rating
- 5.5Ease of integration1 rating
- 8.3Vendor pre-sale2 ratings
- 4.9Vendor post-sale2 ratings
Reviews
(101-125 of 389)Paycom!
- Advanced Report Writer
- Employee Self Service application
- Payroll Learning and how to videos
- vacation accrual set-up for more complex situations
- employees can't use same e-mail when coming from a previous employer that also uses Paycom, must create new e-mail to do on-boarding/ESS set-up
- Dedicated Paycom Specialist has high turn-over
Only down fall, which has only been in the last year, is that our dedicated specialist has changed quite a bit, high turn-over. I know many businesses are struggling with this to be fair, and there is always someone to talk to if you have a question, but you may get a different person each time.
Save Time Save Money One Stop solution for all your online payroll and human resource need!
- Payroll - Accruals
- HR Documentation - Auto Assigned to employee for electronic sign off.
- The new screen starting 09/01/2022 are much harder to use than the old screens. Text should be darker. Also, the information is spaced out too much. I use to look at records and at the most 1 scroll down. Now we have multiple scroll downs. Everything takes longer now to find and update.
Less - New Screens & new Scheduling module
Paycom, payroll for the way you do business
- Employee onboarding
- Background Screening
- Quarterly payroll reports are very slow in completion
- The accounting department does not speak with external people
Paycom is Great!
- Payroll
- Training
- Employee tracking
- Reviews
- Surveys
- Document management
- Payroll
- Benefits management
- Talent management
- Clearing notifications. Every year I do my benefits enrollment on time and submit them. They are active; however, I cannot clear the notification for benefit enrollment in Paycom. It has been this way for a few years. Each year has a new notification for the new year and the old notification finally disappears, but I cannot get rid of the current year notification. This could be caused by an end-user error.
- Web timesheet says "read only" but this is where you go to actually submit your time. This may be something HR can customize.
- It would be nice to see paid holidays when requesting PTO. My employer may just need to add it to a calendar or document in Paycom.
Worst Enhancement of 2022-went back in time
Paycom for business with tipped employees
- Onboarding new hires and re-hires
- Processing paychecks
- Maintaining employee files
- Inability to sort paychecks in alpha order
- Inability to not print $0 paychecks
- Inability to show the effective pay rate for tipped employees
Pleased with Paycom.
- New employee set up.
- Semi-monthly and monthly payroll processing.
- Year-end tax reporting.
- We've had several account specialists over the years.
- I find the new website is less user friendly than before it was updated.
- Easier report writing.
Paycom is here to help
- Learning Library
- Product Enhancements
- Compliance
- Applicant Tracking
- Benefits
- Performance Management
- Time and Attendance
- Paycom is ambitious in its enhancements, but turnover of specialist means the learning curve is greater for them which diminishes service
Paycom saved our business after a bad PEO experience!
- Implementation was amazing!
- Customer support is primary.
- Employee training and support/
- Paycom systems are so intuitive compared to other platforms.
- The help menus could be more intuitive.
Great Features
- Customer service
- Easy reporting
- User-friendly
- Report friendly
- FLSA overtime calculation
- Applicant tracking
- Employee changes just got updated but not working as well for us
Paycom as good as they say
- Ease of use
- Robust reports that are simple to create
- Onboarding
- Creation of positions
- Multiple vacation profiles
Trust this product - a good value for the money
- Customer service
- Responsiveness to emails
- Ease of use
- Sometimes new features are not added to the admin user's permissions by default
Paycom Makes Your Job Easier!
As we are a small company with little to no turnover, we are not using many of the automated HR functions of the application.
We have some payroll taxes that are unique to our company since we do not pay into Social Security, rather we pay into the Railroad Retirement Tax system. This required prior to going live that Paycom configure the system for these taxes since I don't think that Paycom previously had a customer with these needs.
- Its platform is fully integrated from one source and not with other external vendor sources
- The interface and mobile app are incredibly easy to use
- Paycom has streamlined many processes through automation
- They have a high rate of turnover at the Team Leader position
- Changes to Team Leaders are made with no advance communication/notification to customers
- There has been inconsistent timely follow-up from Paycom on issues that are forwarded to them for resolution
When new Team Leaders have been assigned to our account, there has been no transition done by their predecessor, which has required that I 'onboard' the new individual, particularly surrounding our company's unique payroll tax structure with the Railroad Retirement Board.
Great platform with growing pains
- General ledger export
- Benefit expense reconciliation
- Tracking time off requests
- Staffing turnover at customer facing roles
- Select areas in company configuration that require paperwork instead of being done via the portal - i.e., setting up new deduction codes
- Transparency in billing - a report that provides the breakout of the charges would be great
Paycom - all you need for payroll!
- Payroll processing
- Ongoing product upgrading
- Generous report function
- Internal customer service communication. I often had tax or accounting issues, but communication with those specific departments was not allowed. It would simply become passing messages between our customer specialist and that department, with no resolutions forthcoming.
- Cost for many additional modules and features are steep
Paycom is a vendor geographically local to our organization, which we prefer if possible.
Per my research on payroll providers, Paycom seems to be the best currently available. User friendly system.
Paycom payroll pays for my time to focus on growth
- Payroll direct deposit
- Payroll deductions
- Payroll Federal/State tax preparations
- Make it easier to customize specific payments on a paycheck
- A hot button on the employee menu to terminate an employee
Peace of Mind with Paycom
- Reporting
- Documentation
- User-friendly
- More Manage List such as Location
Solid Product with a Great Implementation
- Manages complex benefits configurations well.
- Our implementation team was excellent! Unlike other products, Paycom does the implementation for you so you don't have to figure out how to do it at the same time your team is learning how to use it.
- Staff training was done by the Paycom implementation team and was very good.
- One thing we found unusual is that Paycom does not integrate with your benefits providers by default. It is an available add-on.
BEWARE OF PAYCOM!
- Basic check processing
- Tax compliance
- Customer service
Excellent product; secure tool, great experience
Paycom streamlines our payroll process and makes it more visible to employees like myself. I love the real-time access I have to my payroll information and the way I have visibility into what I'm withholding, taxes, etc. which helps me proactively plan my budget. As a growing organization, we continue to onboard new employees and I think many expect this type of instant access to their data. Our workforce is younger, as well, and many are already using their mobile devices for everything, so adding them to the Paycom process was seamless. I love how easy the app is to use, as well. I think providing Paycom to our entire workforce democratizes the payroll process and gives everyone access to valuable info like our paycheck.
- Payroll
- Employee usage
- Data security
- Aesthetics of the app could be more appealing
- N/A
- N/A
I love also how secure Paycom is. Pay/data security is important to me. I use two-factor authentication on all apps and logins where possible, and it makes sense to me that it would also be part of the process when accessing my payroll info. I love the authentication that goes into accessing the app; it makes me feel like my sensitive data is secure. I enjoy how accessible my information is with the Paycom app. I rely on apps on my phone for many services and products, so it's cool that I'm able to access my pay information via that medium as well.
Small Business DON'T USE PAYCOM
Paycom puts what you need at your fingertips.
- Expense reporting is easy and has the tools needed to be very functional.
- Employee management puts all of the needed day-to-day tools at my fingertips in one location.
- Managing through my self portal is great. Easy to use functions to look at or change all of my personal employee data and time management.
- Editing time cards submitted incorrectly is a bit awkward and could be easier.
- Entering hours worked into the timecard for employees continues to confuse them and editing them as a manager is a pain. Please simplify.
Save Time With Paycom
- Timecards are efficient.
- Payroll is always on time even non-direct deposit checks.
- Paycom employees are very efficient and always right there when you need them.
- The software program is easy to work with.
- There is always ways to improve but at this time I am happy with the payroll software.
- Transition from a former payroll company to Paycom
- Availability of customizing and editing reports in no time at all
- Client support is always available
- Training modules for the system
- Having someone available for those in Eastern Standard Time that start at 7 AM
- Certified Payroll reports need some adjustments to make more user friendly