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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (367)
    8.2
    82%
  • Direct deposit files (359)
    8.0
    80%
  • Pay calculation (359)
    7.9
    79%
  • View and generate pay and benefit information (364)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7
Avg 7.7
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(684)

Attribute Ratings

Reviews

(1-25 of 196)
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March 25, 2024

Huge Paycom Advocate!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize many modules within Paycom from Talent Acquisition, Benefit Administration, Payroll, Time & Attendance, and more! In addition to HR & Payroll needs, we utilize Paycom for our labor reporting data.
  • Customer Service
  • Timeliness
  • Compliance
  • Innovative
  • Offer more custom reports to be built out
I often call in for support and am always answered by a person willing to jump in and help me even if my dedicated specialist is not available at the moment. In addition, they follow-up to emails I send with SOPs and instructions for me to remember in the future.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am the HR Generalist for a company of 300+ that utilizes Paycom on a daily basis for all our HR and Payroll needs. We use almost all of the available modules, including HR, Time Management, and Talent Acquisition. Each of the interfaces of the modules with the others, allowing for a seamless HR and Payroll system. The struggle of remote onboarding for new employees is easily solved with this system by allowing companies to have all the pre-hire documentation completed prior to the first day of employment!
  • On-Boarding of Employees
  • Benefits Administration
  • Payroll
  • HR Document storage
  • More user ability to customize screens for ease of use
Paycom is very well suited for your entire HR and Payroll processes. Changes that are made to benefits are seamlessly transferred to payroll so only one entry is necessary, rather than two which can lead to data entry errors. Onboarding and reduction in paper processes are probably some of the things I like most about the Paycom platform. Being able to focus on more critical issues rather than shuffling paper is a huge advantage to using Paycom. It helps us reduce our paper costs, thus helping our company be greener in nature.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using HR, Onboarding, Time Management, Expenses, and Certification tracking. Our business has had multiple systems over the years but never one that could manage each day-to-day activity that we conduct. Our employees are all over the USA working in the field and are managed from different areas. I use the reporting system to help with financials.
  • Time Management.
  • Communication
  • Training on each process of the system.
  • Custom Reports build out formats of reports that make better sense with less data on them.
  • Project Reporting just makes it easier to click on a project and get the history of the project.
Paycom (Perry Watson) has been the most reliable one-on-one person that I, in 33 years, have ever had to work with. Paycom's platform is great, user-friendly, and easy to explain to employees who are not tech-savvy. Employees love the part where they get to see their check and approve it before they ever receive it. Our company is very different, and Paycom has helped me build a system where it is going to save time and money going forward.
January 23, 2024

Paycom Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and money for the employer and employees. It also streamlines the payroll process by allowing employees to make their own changes through the self-service platform, make their own time card changes and approvals, and also gives managers a more comprehensive role in payroll and approving their employee's changes and requests.
  • Online Onboarding
  • Employee Self-Service
  • Time Cards
  • Deduction Processing
  • Website Simplicity
  • PAF usage
Paycom is essential in the onboarding process. Being able to send onboarding via email allows new hires to fill out their onboarding documents on their phone rather than having to come in for hard copies of documents. It also has a great self-service ability for employees once they are logged in. The website does have a ton of functions and info so it can be difficult to navigate at times, especially as a new user.
Walter Reyes, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All things Payroll and Benefits Administration, ensuring that multi-State Tax deduction compliance is handled for all work locations of a hybrid workforce. Talent acquisition, from opening requisitions and managing our workforce and people budget needs, to compliantly onboarding and ensuring employees have a seamless experience on the Paycom platform. Enabling mobile Time & Attendance Management for all users (managers and employees) to approve PTO and paychecks in a timely manner. A fully customized Performance Management process, that finally sit together with a Pay system, thus linking Pay & Performance under one system that drives greater transparency for all colleagues.
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
  • Sales to Implementation hand-off was not seamless.
Overall, the implementation was a huge success. The teamwork and collaboration along the process of building and customizing the capabilities were of high-caliber. The implementation team that includes Jaco, Jeff and Anna Melaragni have been impressive; they are highly responsive and knowledgeable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am the administrator of payroll for over 300 employees. I also do much of the HR work, hiring, onboarding, termination etc. With the nature of our business, we have employees coming and going frequently so the hiring never ends! Paycom has helped ease the use for new employees to be hired and complete their onboarding without issues. Our prior onboarding company had a very difficult process and most of the time new hires were reaching out to me directly for help. It was a mess. With Paycom, that hasn't been an issue! I also love the ablility employees have to make changes neccisary to their time and also their direct deposits/personal info. I used to have to do it for each individual but now through Paycom they handle that themselves! The approve my paycheck function is amazing and has helped with mistakes on pay but also been informative so employees can ask questions before payroll is ran if they need. Overall I have enjoyed Paycom
  • User friendly
  • Informative
  • Has a useful app
  • Amazing reporting capability
  • How to training videos are super helpful
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Overall, I have enjoyed making the switch to Paycom for onboarding and payroll needs. It has performed very well given the rough nature of theatre and the way we go about paying certain groups of employees. Theatre is very different than a cut and dry hourly and salary business, instead we have many pay rates and scales that make it difficult for payroll systems to keep up or be useful but with the help of the implementation team we found ways it has worked better for our company. The reporting is phenomenal and very customizable, which was a huge improvement from our last payroll program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a Nationwide Retailer with 53 stores in 26 states. The timecard errors we had in our previous system were cumbersome and challenging. The biggest improvements and uses for us are through the Time and Attendance modules and the Onboarding piece. We were doing everything with paper prior to making this switch. As you can imagine, rolling out a new HRIS to that many different locations could have been a nightmare, but we found the training we received and the ease of use, we have had minimal problems. We love the "Approve My Check" feature and I have found this to be extremely useful in cutting down Payroll errors and issues that would have to be fixed after the fact.
  • Onboarding
  • Time and Attendance
  • Employee User Interface
  • Reporting
  • Recruiting
  • Re-Hire Process
  • Locations in Recruiting
  • Workflows in Performance Discussions
I think Paycom is well suited for most organizations, especially where you have a lot of employees who have to clock in/out a lot. The ease of submitting Punch Change Requests and ensuring timecards are correct have been a huge change for our organization and one that has improved our timekeeping.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am an HR Director, we use Paycom for recruiting, onboarding, payroll, reports, position changes, reviews...... Paycom seems to have great reporting aspects and is pretty user friendly. We've only been using Paycom for about 2 1/2 months and the more we use it, the more we like it.
  • Track attendance Points
  • Creates Personal Action forms and makes them easier to manage
  • Allows a wide range of reporting that can be very useful to any company
  • Helps a lot with onboarding process
  • Helps us out with recruiting
  • Helps with E-verify process
  • There is a lot of information in Paycom, so sometimes it can be a little overwhelming
Paycom has a wide range of reports that we can access that are useful to upper management and accounting. It give the employees more access to their accounts so they can make changes, employees are able to enroll in benefits right off the Paycom App, view items and keep up with reviews, disciplinary actions and much much more.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Paycom as our complete HRIS including bi-weekly payroll.
  • User-friendly
  • Great reporting feature
  • Employee-driven
  • Ability to edit job postings
  • More transparent billing
We are a small company and it works well for us. It may not be suitable for large enterprises.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paycom to manage Human Resources. We do not have all the components but we use a majority of them in our department.
  • Benefits Administration
  • On-boarding Process
  • Managing HR Documents in Personnel Records
  • Talent Management
  • Adding Insurance Carriers to eliminate enrollment for employees
Paycom has made Open Enrollment more user-friendly and makes customizing reports much easier.
September 28, 2023

Paycom Delivers!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paycom for all aspects of our HR, Payroll and Fiscal operations. Paycom has continued to allow us to move to a paperless system. It is able to keep up with our growth and the different modules allow us to streamline processes and have everything housed in one location. We especially like the Paycom phone app which allows our remote workers and management to continue to use the system wherever they are at in the day.
  • Great phone app
  • Built in training modules available as needed
  • Paycom does live trainings with all levels of staff
  • User friendly system
  • System data dumps could use work, not always accurate
In my experience, Paycom does a nice job building and implementing your new system with your team and line staff. They have dedicated staff to work with you on a weekly basis and field the questions you have. They stay with you past your first couple payrolls and continue to train and troubleshoot with you.
September 27, 2023

Everyone should use Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use Paycom to manage current employees. Also to process new hires onboarding. I review timecards and approve/deny requests. Paycom is also helpful to research information for VOEs, Garnishments, etc.
It's one of the easiest processing systems to use for Payroll, Billing, Onboarding, and Management for a company in different industries.
  • Easy to use, self explanatory sections
  • The Help section is very useful
  • Keeps track of edits
  • Options to show where to make a change such as 'report to'
  • Suggests to show what is needed to make changes such as name change, etc
When searching for someone who works in a specific location.. you can use Filters to search. This is a great feature.
Having the options to change views from Client side to an Employee portal view helps when an employee is describing a page they are having issues on. It's easier for myself to see what they see to better assist them in.
September 13, 2023

PAYCOM GETS IT DONE

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is used to process and maintain all of the companies payroll functions. Paycom files quarterly and yearly tax returns for state and federal agencies. Paycom Paycom submits and maintains all garnishments types. Paycom is used continuously on a daily basis for all other payroll functions. Paycom is also used for all other HR functions such a onboarding new hires, talent management, benefits, accruals etc...
  • File state and federal taxes in compliance agencies
  • Technical Support
  • Contacts government agencies when issues arise involving state taxes, IRS, child support etc...
  • Submits and maintains withholding orders from government or legal entites
  • Would like some extended reporting features
Paycom has some outstanding client support specialist and generalist. We count on our specialist and they always provide what we need.
Nathan Morimitsu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paycom is our primary HRM. We have been using it at the company for several years, but in the last year have expanded from just using it for payroll to using it for Onboarding, New Hire Training, Scheduling, and Time Off Requests.
  • Payroll Managment
  • Time Off Requests/Approvals
  • Onboarding
  • Navigation
  • User Adoption of New Functionality
Paycom makes it easy to pay employees and reduces payroll-related paperwork by storing paystubs in the cloud. Our hourly employees use it to record hours and submit them to their supervisors. We have recently expanded our use of its available functions to include new hire onboarding and training. Paycom has enabled us to quit printing new hire paperwork packets and instead move to electronic forms for things like tax forms, I9 Employment Eligibility Verification, and benefit enrollment forms, to name a few. We have also implemented using it as a PTO request and approval manager. It has simplified the time-off request process and shaved the approval process down a lot.

The one place Paycom has room to improve is to make adding functionality more accessible. Every time our HR Manager adds something new, it requires one or more meetings with a Paycom salesperson to get the functionality added. A more user friendly, online adoption system would probably encourage our HR manager to add more services to the system.
September 12, 2023

Paycom Performace

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is utilized from beginning to end at our company - we utilize all the bells and whistles from Paycom! Time and Attendance is used for employee time tracking (we also use a stand-alone android clock on site). We also use Talent Acquisition, Human Resources, and Talent Management. PAFs are the link between all employee status changes. Applicant Tracking has been a blessing with filling our production roles quickly and accurately. The only issue I have truly had with Paycom is the sudden updates and little things that change that we are not aware of beforehand. It tends to cause a delay in our day-to-day payroll operations when that does occur.
  • Time and Attendance
  • PAFs
  • User Options
  • Recruiter Dashboard - more user friendly
  • Report Center - more user friendly
Paycom is by far the best Payroll/HR software that I have used in my 15+years of Payroll/HR experience.
September 09, 2023

Paycom User Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Paycom for Payroll, ATS, Employee Data Management, Onboarding, Reporting, Everify, and several other modules. Currently we are not experiencing any issues using Paycom. As an administrator I’m enjoying the ease of use for our management team as well as ease of use for our employees. We are making use of all modules available to us.
  • Training users
  • Ease of use
  • Available help when needed
  • In the ATS module easier way to cancel pre employment screening if client declines the offer
Paycom is very easy to use, easy to learn and offer excellent assistance when help or training is requested. Each time we reached out assistance was always given and representatives responded in a timely manner. The representative stay with you and offer as much training as needed until you are comfortable with ease of use.
September 09, 2023

Why Choose Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paycom to manage our payroll, human resources (including benefits, garnishments, etc.). Paycom addresses the problems of timekeeping for our employees as well as managing the time off requests, benefit enrollments and weekly file feeds, COBRA administration and garnishment administration.
  • Constantly updating their offering
  • Extremely user-friendly
  • One-stop shop for employees to find anything that they need regarding their employment
  • Customer service is outstanding
  • Accessible by either web browser or phone app
  • Very good notifying us of upcoming events, complete with flow charts and a to-do list
  • During the open enrollment period, they are unreasonable about next year's benefit information.
  • It would be nice if the payroll information would be updated immediately upon completing the payroll process instead of the next day.
We do not have any workers outside of our home state, so I do not know how well Paycom handles multiple states, but a single state situation is done extremely well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Paycom basically daily to manage my company's onboarding, offboarding and hiring. I love the ease of the onboarding process along with the multiple reports you can generate from an HR perspective or time management perspective. Not only is the platform great, but the quick response from the Paycom team to support any questions you may have is amazing. I definitely recommend and will continue to recommend the Paycom platform to those in similar organizations.
  • Onboarding staff is simple
  • Managing schedules with ease
  • Generating multipurpose reports from an HR or financial/time management perspective is great!
  • Pre-populating Management/User Templates
Paycom is fantastic for ease of onboarding and managing schedules. I love being able to blackout dates or list holiday dates with a batch function to simplify the process. The management of schedules is a huge win -- my scheduler is able to use Paycom to forecast or route commitments weekly.
September 09, 2023

Robust System

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paycom for all our payroll, hiring , onboarding, termination. employee changes, benefits. We had a very complex system before Paycom and Paycom has enhanced the way we do things. Paycom has addressed all our issues in a timely manner.
  • Tracking system - Payroll is very efficient in the way they track payroll
  • New hires - very user friendly on getting new hires in the system
  • Applicant tracking - keeps accurate records of who has applied for open positions.
  • Contract templates - user friendly on creating templates for employees contracts
  • Create a way to edit/recall a PAF form
  • Answering phones calls could use some improvement
I feel that Paycom is very well suited in all areas of Human Resources. We are a school and we have a lot of unique scenarios that can sometimes be complex and Paycom has been very helpful in getting these issue addressed. My only complaint is that it's sometimes hard to talk to someone on the phone when you have an immediate need or just a quick question.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My organization uses paycom to manage time off requests, benefits enrollments, paycheck documentation, & learning. In the "Payroll" section, you can view past pay stubs, check your pay rate, get year-end tax forms, test a sample paycheck and more. Under "Time-Off Requests", you can view your time off accruals and request time off. Those are the two sections we use most often.
  • Benefits Enrollment - it makes the process of enrolling for medical, dental, etc. super easy and straightforward
  • Payroll - I really enjoyed the functionality of "test sample paycheck" whenever I was an hourly employee because it allowed me to budget for following weeks by seeing the exact amount my paycheck would be with deductions.
  • Requesting Time Off - the layout for requesting time off and viewing accruals is very straightforward and user friendly. I like the calendar view it gives to submit requests.
  • Performance Reviews - we originally did performance reviews in paycom, but switched that to another platform. It doesn't have an autosave function that I'm aware of and the layout is not visually pleasing if you're sitting and writing long text.
  • N/A - it does most other things well
  • N/A - it does most other things well
Paycom is a great multi-function platform. I would recommend using it with as many of its features as possible to limit the amount of different software employees are required to learn. Paycom is user friendly and offers quite a lot of different functions including learning paths, time-off requests, performance reviews, benefits enrollments, documents, paychecks and checklists.
August 24, 2023

A1 Serice & Platform

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the PAYCOM platform for HR, Payroll, Benefits, COBRA, Onboarding, Open Enrollment, Expenses and GL
  • Advanced Report Writer is an amazing tool
  • The work flow process of using PAF's is a seamless process
  • Client service is exceptional
  • In displaying the effective dates for pay rates, it would seem more beneficial to display on form 1 rather than selecting another area to review the effective date.
My implementation process was definitely challenging as we had many modules to set up. However, my PAYCOM team was there every step of the way! Answered every question, provided training, and even came onsite to make some processes even easier.The system is user friendly and the work flow process was very well thought of in the creation of this platform.I'm excited to be a PAYCOM Client, and you will be as well!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paycom for onboarding, Learning courses, Benefits, and Expenses. It streamlines our processes better, mitigates manual work, and houses action items all in one platform as opposed to numerous.
  • Expenses
  • Taxes
  • Onboarding
  • Being able to export all courses in Paycom, in order to see a full list of course. names
  • For address change notifications, it is unclear what action we do - it only gives me the option to delete the notification, not look over it for tax purposes, etc. Should be an option to 'ignore' or 'go to profile to changes taxes' if needed.
  • COBRA - Generating COBRA should come in as a notification if we forget to do it after we submit a PAF. Extra layer of protection that COBRA does get generated.
Paycom implementation was so helpful and seamless. Super organized. I like how everything was set up prior to launch, as opposed to us launching Paycom with our employees and still having to do numerous cleanups and setting up workflows. I cannot think of any areas that were less appropriate.
August 23, 2023

New Paycom user

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Management of payroll, scheduling, and HR services and compliance.
  • Support with questions / issues
  • Training
  • Implementation support
  • Accessibility (after hours)
  • Occasional one-size-fits-all approach
  • Occasional terminology differences
I think larger organizations would probably have better use of the system, but, paradoxically, it might help smaller businesses operate more efficiently and cohesively for parts of their administration.
June 27, 2023

Helpful system!

Andrea Miedema | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use it for payroll and employee data management. As well as expense management. We are a small non-profit, so our resources are limited, especially personnel and HR expertise. Paycom provides us that extra employee and expertise that we need to get important HR items taken care of in a quick and efficient way. They also help ensure we are compliant in some important areas like COBRA and various HR laws as they pass. I love having all my HR files stored in one area and knowing they're secure. It's also nice given our Hybrid work environment now. I can work from anywhere and access all my employee data and info.
  • Employee self service
  • Automated payroll
  • Diverse options
  • Lots of updates that are hard to keep up with
  • Constant customer service turnover
  • Some system functions that limit our capabilities
Great for onboarding new hires. Volunteers don’t work great in the system and we have had to figure out workarounds for that. We also have a big expat population. While Paycom is starting to catch up with our needs there, it has been challenging to make that population fit as they haven't (until recently) been globally friendly with international address and phone number fields. I'm so happy they are moving that direction now!
April 10, 2023

New to Paycom

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I manage payroll, benefits, onboarding. Paycom puts everything together in one system.
  • onboarding
  • communication
  • assigning training
The system streamlines the onboarding process.
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