Overview
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
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Paycom has been a life saver!
Best HCM System I have used
Huge Paycom Advocate!
Paycom - Providing All You Can Objectively Manage - All in one easy to use platform!
Thank you Paycom!
Paycom is the best HRIS System
Paycom
Amazing Product - You won't be disappointed!
Takes the worry out of HR!
Inspection Technician Solution.
Paycom Review
Saving time and money!
Pricey but worth it
How Paycom Differs From Its Competitors
HR Consolidation
Self-Service
HR Consolidation
Self-Service
HR Consolidation
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HR Consolidation
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HR Consolidation
HR Consolidation
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HR Consolidation
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HR Consolidation
Self-Service
Self-Service
HR Consolidation
were with.
Self-Service
HR Consolidation
Self-Service
HR Consolidation
Self-Service
HR Consolidation
- ACA reporting and benefits administration has been streamlined.
- Work time has been cut down to a few days.
- Flexibility in producing or editing reports either pre-prepared or thru report writer (manually thru drop-down menus with a few clicks).
- Easy submitting information.
- Weekly digital feeds to …
Self-Service
- Having their personal information at their fingertips from anywhere.
- Ability to make changes to personal information.
- Being able to print check stubs and WS-2 forms.
- Select their medical benefits.
- Adding comments to e-timesheet.
- Requesting time off.
- Verifying vacation and sick time totals.
HR Consolidation
Self-Service
HR Consolidation
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HR Consolidation
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HR Consolidation
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HR Consolidation
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HR Consolidation
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HR Consolidation
Self-Service
For information that is not easily updated in app, quick hotlinks are available that direct right to the data source for further follow-up.
HR Consolidation
Self-Service
Self-Service
HR Consolidation
Self-Service
HR Consolidation
Self-Service
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Update personal information (367)8.282%
- Direct deposit files (359)8.080%
- Pay calculation (359)7.979%
- View and generate pay and benefit information (364)7.878%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.
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Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7.3Employee demographic data(324) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 6.8Employment history(310) Ratings
Employment history is the ability to track previous positions held.
- 7Job profiles and administration(311) Ratings
Job profiles and descriptions can be created and edited.
- 6.6Workflow for transfers, promotions, pay raises, etc.(312) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 5.9Organizational charting(234) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.9Organization and location management(270) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 6.8Compliance data (COBRA, OSHA, etc.)(256) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 7.9Pay calculation(359) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.4Support for external payroll vendors(47) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.7Off-cycle/On-Demand payment(13) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.6Benefit plan administration(307) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8Direct deposit files(359) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 7.1Salary revision and increment management(294) Ratings
Salary revision is the ability to modify individual employee pay.
- 7Reimbursement management(199) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.4Approval workflow(311) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.5Balance details(311) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(258) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(364) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.2Update personal information(367) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.6View company policy documentation(326) Ratings
Employees can review company handbook, and corporate policy documents.
- 6.4Employee recognition(177) Ratings
thank a team member
- 7.7View job history(291) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 4.9Tracking of all physical assets(26) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.4Report builder(312) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.5Pre-built reports(309) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 5.8Ability to combine HR data with external data(55) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.4New hire portal(310) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 6.7Manager tracking tools(268) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 4.2Corporate goal setting(36) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(168) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 4.8Line-of sight-visibility(35) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.4Performance tracking(177) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 6.8Performance plans(209) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 6.7Performance improvement plans(198) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 6.7Review status tracking(202) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.1Review reminders(209) Ratings
System can generate reminders to ensure review completion timeliness.
- 6.3Multiple review frequency(187) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 9.1Create succession plans/pools(24) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.8Candidate ranking(30) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5.8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.4Candidate development(29) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.9Job Requisition Management(195) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.2Company Website Posting(192) Ratings
Software allows postings to be displayed on the company website
- 6.5Publish to Social Media(154) Ratings
Software provides ability to publish postings to social media sites
- 6.9Job Search Site Posting(178) Ratings
Software provides ability to publish postings to top job search sites
- 6.2Duplicate Candidate Prevention(165) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(201) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.1Notifications and Alerts(204) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Paycom?
Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.
Paycom Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycom Screenshots
Paycom Videos
Paycom Competitors
Paycom Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(684)Attribute Ratings
- 8.3Likelihood to Renew20 ratings
- 9.1Availability1 rating
- 8.2Performance1 rating
- 8.4Usability23 ratings
- 9Support Rating51 ratings
- 7.3Online Training1 rating
- 6.4In-Person Training1 rating
- 7.8Implementation Rating6 ratings
- 5.5Configurability1 rating
- 5.5Product Scalability1 rating
- 5.5Ease of integration1 rating
- 8.3Vendor pre-sale2 ratings
- 4.9Vendor post-sale2 ratings
Reviews
(1-25 of 196)Huge Paycom Advocate!
- Customer Service
- Timeliness
- Compliance
- Innovative
- Offer more custom reports to be built out
- On-Boarding of Employees
- Benefits Administration
- Payroll
- HR Document storage
- More user ability to customize screens for ease of use
Inspection Technician Solution.
- Time Management.
- Communication
- Training on each process of the system.
- Custom Reports build out formats of reports that make better sense with less data on them.
- Project Reporting just makes it easier to click on a project and get the history of the project.
Paycom Review
- Online Onboarding
- Employee Self-Service
- Time Cards
- Deduction Processing
- Website Simplicity
- PAF usage
From Transition to Transformation
- Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
- Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
- Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
- Sales to Implementation hand-off was not seamless.
Overall happy employees and happy managers
- User friendly
- Informative
- Has a useful app
- Amazing reporting capability
- How to training videos are super helpful
- Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
- Provide the employees pay rate in the edit grid layout section of payroll
Implementation Went Better Than Expected!
- Onboarding
- Time and Attendance
- Employee User Interface
- Reporting
- Recruiting
- Re-Hire Process
- Locations in Recruiting
- Workflows in Performance Discussions
Paycom makes my job a lot easier
- Track attendance Points
- Creates Personal Action forms and makes them easier to manage
- Allows a wide range of reporting that can be very useful to any company
- Helps a lot with onboarding process
- Helps us out with recruiting
- Helps with E-verify process
- There is a lot of information in Paycom, so sometimes it can be a little overwhelming
Paycom Saves Time and Money!
- User-friendly
- Great reporting feature
- Employee-driven
- Ability to edit job postings
- More transparent billing
Paycom for Human Resources
- Benefits Administration
- On-boarding Process
- Managing HR Documents in Personnel Records
- Talent Management
- Adding Insurance Carriers to eliminate enrollment for employees
Paycom Delivers!
- Great phone app
- Built in training modules available as needed
- Paycom does live trainings with all levels of staff
- User friendly system
- System data dumps could use work, not always accurate
Everyone should use Paycom
It's one of the easiest processing systems to use for Payroll, Billing, Onboarding, and Management for a company in different industries.
- Easy to use, self explanatory sections
- The Help section is very useful
- Keeps track of edits
- Options to show where to make a change such as 'report to'
- Suggests to show what is needed to make changes such as name change, etc
Having the options to change views from Client side to an Employee portal view helps when an employee is describing a page they are having issues on. It's easier for myself to see what they see to better assist them in.
PAYCOM GETS IT DONE
- File state and federal taxes in compliance agencies
- Technical Support
- Contacts government agencies when issues arise involving state taxes, IRS, child support etc...
- Submits and maintains withholding orders from government or legal entites
- Would like some extended reporting features
Paycom makes Payroll Easy, but it could be easier.
- Payroll Managment
- Time Off Requests/Approvals
- Onboarding
- Navigation
- User Adoption of New Functionality
The one place Paycom has room to improve is to make adding functionality more accessible. Every time our HR Manager adds something new, it requires one or more meetings with a Paycom salesperson to get the functionality added. A more user friendly, online adoption system would probably encourage our HR manager to add more services to the system.
Paycom Performace
- Time and Attendance
- PAFs
- User Options
- Recruiter Dashboard - more user friendly
- Report Center - more user friendly
Paycom User Review
- Training users
- Ease of use
- Available help when needed
- In the ATS module easier way to cancel pre employment screening if client declines the offer
Why Choose Paycom
- Constantly updating their offering
- Extremely user-friendly
- One-stop shop for employees to find anything that they need regarding their employment
- Customer service is outstanding
- Accessible by either web browser or phone app
- Very good notifying us of upcoming events, complete with flow charts and a to-do list
- During the open enrollment period, they are unreasonable about next year's benefit information.
- It would be nice if the payroll information would be updated immediately upon completing the payroll process instead of the next day.
HIGHLY RECOMMEND -- The ease of Paycom
- Onboarding staff is simple
- Managing schedules with ease
- Generating multipurpose reports from an HR or financial/time management perspective is great!
- Pre-populating Management/User Templates
Robust System
- Tracking system - Payroll is very efficient in the way they track payroll
- New hires - very user friendly on getting new hires in the system
- Applicant tracking - keeps accurate records of who has applied for open positions.
- Contract templates - user friendly on creating templates for employees contracts
- Create a way to edit/recall a PAF form
- Answering phones calls could use some improvement
Paycom helpful all-in-one tool
- Benefits Enrollment - it makes the process of enrolling for medical, dental, etc. super easy and straightforward
- Payroll - I really enjoyed the functionality of "test sample paycheck" whenever I was an hourly employee because it allowed me to budget for following weeks by seeing the exact amount my paycheck would be with deductions.
- Requesting Time Off - the layout for requesting time off and viewing accruals is very straightforward and user friendly. I like the calendar view it gives to submit requests.
- Performance Reviews - we originally did performance reviews in paycom, but switched that to another platform. It doesn't have an autosave function that I'm aware of and the layout is not visually pleasing if you're sitting and writing long text.
- N/A - it does most other things well
- N/A - it does most other things well
A1 Serice & Platform
- Advanced Report Writer is an amazing tool
- The work flow process of using PAF's is a seamless process
- Client service is exceptional
- In displaying the effective dates for pay rates, it would seem more beneficial to display on form 1 rather than selecting another area to review the effective date.
Forever Grateful for Paycom!!!
- Expenses
- Taxes
- Onboarding
- Being able to export all courses in Paycom, in order to see a full list of course. names
- For address change notifications, it is unclear what action we do - it only gives me the option to delete the notification, not look over it for tax purposes, etc. Should be an option to 'ignore' or 'go to profile to changes taxes' if needed.
- COBRA - Generating COBRA should come in as a notification if we forget to do it after we submit a PAF. Extra layer of protection that COBRA does get generated.
New Paycom user
- Support with questions / issues
- Training
- Implementation support
- Accessibility (after hours)
- Occasional one-size-fits-all approach
- Occasional terminology differences
Helpful system!
- Employee self service
- Automated payroll
- Diverse options
- Lots of updates that are hard to keep up with
- Constant customer service turnover
- Some system functions that limit our capabilities
New to Paycom
- onboarding
- communication
- assigning training