Skip to main content
TrustRadius
Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Read more
Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
Continue reading

Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
Continue reading

Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
Continue reading

Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
Continue reading

Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (367)
    8.2
    82%
  • Direct deposit files (359)
    8.0
    80%
  • Pay calculation (359)
    7.9
    79%
  • View and generate pay and benefit information (364)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7
Avg 7.7
Return to navigation

Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(684)

Attribute Ratings

Reviews

(176-200 of 390)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am an hourly worker so I really need this function to track time. I wish I had been able to make changes to my time clock instead of having to write comments for my manager. sometimes she would overlook them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Paycom is well suited, especially for benefits enrollment. We've been able to easily integrate our insurance enrollment carriers with Paycom to build out a guided, step-by-step enrollment process that really helps our employees to ensure they are selecting the plan that is right for them and including all of the correct, pertinent information upon their enrollment. Paycom is also great for payroll and tax reporting, especially for our employees, as they are able to easily access current and historical pay stubs and W2 information to provide when needed.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have no other software comparison for managing these items, like payroll and time off, but it seems to be constantly improving. I think for large companies it is very easy for HR and accounting/payroll departments to centralize info for employees and assign them tasks like electing benefits. It is easy for managers to work with those they supervise through the platform. It might be too much of a tool for smaller companies or organizations that don't require all of the features.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Paycom is well suited if your goal is to enable your staff to enter their timesheets while on the go. However, if you have multiple grants that change frequently it is very hard to update those changes so that staff can enter their timesheets accurately. I don't know whether this issue is a Paycom functionality issue or our internal staff not having the skill or ability to make these changes. So, if you are considering this software find out if you need internal IT trained staff to manage the data system or whether a layperson can keep it up to date
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Paycom is very well suited for keeping all personnel files well organized, although logging interactions and completing performance reviews in the format provided is a bit clunky. Paycom would be appropriately used when navigating an employee's history with the company to gauge future development or performance history for future conversations and potential approval for an increase in pay. Paycom would not be well suited for much smaller companies (say, 200 employees or less), as its more robust features may be a little overwhelming, or many left unused.
November 19, 2021

Paycom

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paycom is well suited for small and large companies for a one-stop-shop system. There are a lot of features and benefits to using Paycom. It is easy for a user to interface and easy and simple for all of our employees to use as well. We love the Paycom on the Go mobile app for ease of everything for our employees.
November 19, 2021

Enjoying a PayCom Mindset

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I really like working with Pay-Com for the purpose of reviewing time-cards, employee records, applicant tracking. I think it is a logically organized, and efficient, system for time-card management, in particular. I think it's a great resource in terms of HRIS information. I think that the tool could be further improved upon by additional differentiation of categories of employees as well as incorporating more self-training videos, or 1 minute references related to several categories and those trainings could be available at the point of login.
November 11, 2021

Paycom was a game changer

Daniel Adkins, SPHR, SHRM-SCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom allows the centralization in the cloud of all of our employee data. This allows our workforce to have access to data anywhere and at any time in real-time. Paycom allows us to retrieve information and act on it quickly. We don't have the need to have all of our HR or Payroll professionals located in one location and it allows them to remotely work from anywhere.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support is always available when you need it. The system is great for office use but our employees are slow to download the app and start using it. I am unable to put our Employee Handbook in the required documents for reading, because most employees don't use the app. We have not made it a requirement that all employees use the app. They are accustomed to coming to HR for help or information - which for me and my co-worker is fine. This way we do have some contact with our people and creates an understanding that HR is not a punitive or scary place, but rather a resource when serious situations arise.
Jeffrey Kirby | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Our experience with Paycom was an abomination. Our account was set up with numerous errors resulting in numerous payroll errors for both payrolls that were processed with them. When we switched back to our former provider, the reports for our employees' earnings were incorrect, which resulted in further reporting errors in our employees' paycheck stubs. 2 people resigned over the payroll errors, having lost confidence in our company. I cannot overstate our horrendous experience. DO NOT CONTRACT THIS COMPANY TO PROCESS YOUR PAYROLL.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is one of the easiest systems I have used. In my role, I specifically use it for benefits. Open enrollment was incredibly easy to set up and roll out. Benefit enrollment in Paycom makes it easy for our staff, easy for the administrator and easy for Payroll. Being able to set up all benefit plans in Paycom was a smooth process.
October 27, 2021

Paycom user for 5 years+

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Not well suited for applicant tracking flow. For a global workflow, I can schedule interviews and it sends the candidate the calendar invite, but I cannot attach a zoom link. If I send an offer letter message to a candidate, they do not get a notification letting them know they have an email in the candidate profile.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Best in class customer service and highly responsive. Excellent applicant tracking and accurate payroll processing. Great end of year data. Easy to onboard new hires and start their benefits.

I have asked for and would like one stop shopping for certain regulatory items like tracking the expiration of driver's licenses since it is a requirement of our company to track and this would make it easier.
October 27, 2021

Paycom is the future!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is the easiest payroll processing software I have ever used. The integration between the time clock and the payroll function is seamless. You can even make changes to punches, employee records, and PAF's in the middle of processing a payroll. The information flows directly over to what you are working in without the need to manually change anything!
October 27, 2021

Happy customer

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Wonderful customer service: no wait time, work in teams not just one designated person, quick answers and fast response time to email requests. Great at emailing reminders on upcoming webinars and reports due for review (i.e. ACA, Open Enrollment). Need to improve notification emails that have to do with custom fields expiration dates. They need to include who the notification is for and for what, not just the date.
Return to navigation