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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (367)
    8.2
    82%
  • Direct deposit files (359)
    8.0
    80%
  • Pay calculation (359)
    7.9
    79%
  • View and generate pay and benefit information (364)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7
Avg 7.7
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(683)

Attribute Ratings

Reviews

(26-50 of 390)
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September 28, 2023

Paycom Delivers!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my experience, Paycom does a nice job building and implementing your new system with your team and line staff. They have dedicated staff to work with you on a weekly basis and field the questions you have. They stay with you past your first couple payrolls and continue to train and troubleshoot with you.
September 27, 2023

Everyone should use Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
When searching for someone who works in a specific location.. you can use Filters to search. This is a great feature.
Having the options to change views from Client side to an Employee portal view helps when an employee is describing a page they are having issues on. It's easier for myself to see what they see to better assist them in.
Stewart Coxwell Richards, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paycom has been a great fit for our organization. The customer service model really sets it apart from other systems. Having a dedicated account specialist and a team of backup specialists is almost like having another arm to our HR department!
Nathan Morimitsu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paycom makes it easy to pay employees and reduces payroll-related paperwork by storing paystubs in the cloud. Our hourly employees use it to record hours and submit them to their supervisors. We have recently expanded our use of its available functions to include new hire onboarding and training. Paycom has enabled us to quit printing new hire paperwork packets and instead move to electronic forms for things like tax forms, I9 Employment Eligibility Verification, and benefit enrollment forms, to name a few. We have also implemented using it as a PTO request and approval manager. It has simplified the time-off request process and shaved the approval process down a lot.

The one place Paycom has room to improve is to make adding functionality more accessible. Every time our HR Manager adds something new, it requires one or more meetings with a Paycom salesperson to get the functionality added. A more user friendly, online adoption system would probably encourage our HR manager to add more services to the system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The reporting function is by far the best. Most HR departments utilize this function frequently. Having a great system for reporting is a necessity. The onboarding function is also great and alleviates a lot of stress on HR's end due to less work needed. The system itself functions really well. The benefits platform is the best I've used and is easy to create on my own. Prior I used to spend 3 hours in an excel spreadsheet and then was locked in. Paycom I can make changes in real time if I made a mistake. The amount of time Paycom has given back to me to complete other tasks is unmeasurable. The system has also increased security at our company and our auditing firms enjoy that there is well documentation that we can easily provide. Everyone all around is impressed with this software!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, if you need to watch your Payroll budget, Paycom is a good option to go with. Seems to integrate well with most softwares and benefits vendors, but not all.
I think the training videos for new employees are good.
I think the employee self service environment is intuitive for people to learn.
September 11, 2023

Please Stay Away

Score 1 out of 10
Vetted Review
Verified User
In my experience, they were unable to properly track accrual time for a Colorado sick pay, we ended up paying employees more time than they were due. I think this should’ve been an easy thing for Paycom to handle automatically without issues. In my opinion, they seem to have a hard time keeping good help as we have had six different account representatives within the past year. In my experience, emails for assistance go on answered.
September 09, 2023

Paycom User Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is very easy to use, easy to learn and offer excellent assistance when help or training is requested. Each time we reached out assistance was always given and representatives responded in a timely manner. The representative stay with you and offer as much training as needed until you are comfortable with ease of use.
September 09, 2023

Great Experience!

Melissa Fullen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have really enjoyed establishing a relationship with Paycom and utilizing their platform this year. Paycom has made payroll much easier for me to process. We have been extremely pleased with the support we get since we implemented Paycom at the beginning of 2023.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is fantastic for ease of onboarding and managing schedules. I love being able to blackout dates or list holiday dates with a batch function to simplify the process. The management of schedules is a huge win -- my scheduler is able to use Paycom to forecast or route commitments weekly.
September 09, 2023

Robust System

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I feel that Paycom is very well suited in all areas of Human Resources. We are a school and we have a lot of unique scenarios that can sometimes be complex and Paycom has been very helpful in getting these issue addressed. My only complaint is that it's sometimes hard to talk to someone on the phone when you have an immediate need or just a quick question.
September 09, 2023

Paycom works for us!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hourly employees do a great job of managing their time information, but our salaried employees aren't require to clock in and out to get paid--but that information is necessary if an employee has a worker's comp or short term liability insurance claim.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Paycom is a great multi-function platform. I would recommend using it with as many of its features as possible to limit the amount of different software employees are required to learn. Paycom is user friendly and offers quite a lot of different functions including learning paths, time-off requests, performance reviews, benefits enrollments, documents, paychecks and checklists.
September 07, 2023

Love Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are in California, and our laws are very different than federal or many other states. We have struggled a bit regarding this, but most recently have been given a payroll specialist that works only with CA clients, and we have seen a big improvement. I don't like that the specialist's change so often.
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