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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (366)
    8.2
    82%
  • Direct deposit files (358)
    8.0
    80%
  • Pay calculation (358)
    7.9
    79%
  • View and generate pay and benefit information (363)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7
Avg 7.7
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(683)

Attribute Ratings

Reviews

(76-100 of 390)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom has adjusted well to the needs of parks and recreation by offering multiple job codes and cascading labor allocations. Paycom is well suited for those on the go with the Manager On-The-Go app. Cannot really think of an industry where Paycom would not be suited for.
Doreen DeFabbo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The payroll system is easy to use and generates great reports. It would be nice to automatically include the primary supervisor and timesheet set up when adding new employees. Customer Representatives are fantastic!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is well suited for people who have little experience with HR and Payroll functionality because it simplifies what is needed. Not only that, but Paycom seems to have a representative or technology that can catch errors and will send out regular reminders or warnings when it appears something may be either missing or incorrect.
October 21, 2022

Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is an excellent choice for those wanting a full service HRIS/payroll system. It has saved us money by reducing the amount of copying, and time saved making those copies. Excellent reporting tools to create your own custom reports. I can't think of anything less appropriate to say.
Bill Walsh - MBA , CEO, COO, CFO | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is a comprehensive HRIS solution. Of course, implementation requires a detailed understanding of Paycom's operations, but the Paycom implementation and data migration team are very knowledgeable and supportive.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Paycom is great for companies with smaller internal staffing counts, i.e. - if you need a few people to maintain a lot of records. It's great for maintaining said records to the employee files and always available in case of an audit - their information never goes into an archive state. You can also set scheduled reports to generate and the reports are very dynamic in the information they can pull. When you start getting into the larger workforce count, the system has noticeable slowness that increases in proportion. This seemed to hit has we were getting closer to 1500-1600 employees, and payroll can take an upwards of 45 minutes to an hour just to initially load.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am very pleased with Paycom. They are easy to communicate with you. They don't get irritated if you have multiple easy questions or issues. The only recent issue i had was they were TOO PROMPT. I submitted a payroll transaction and needed to recall it. Within 5 minutes they had already processed it making the process a little more challenging. But they worked with me and it was done.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Highly recommend. Paycom is awesome for companies that have hourly employees that need to clock in and out and need an app. Paycom is awesome for companies that are smaller and want to own payroll. Paycom files all of our taxes and provides tax documents at the end of the year. Need a wide range of reports? Create your own reports. Paycom is awesome! Paycom is easy to use for end-user and administrators. Easy setup; I didn't have to do much on my end. They did it all.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I believe our specialist, Jeff Wade, is an amazing representative of the company. He has helped me, and others in my company, understand the software. The combination of his assistance and knowledge and the ease of use of the software is what drives my opinion.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were solely paper up until 2016 and then chose ADP for HR and Payroll, that wasn't working out well for us and we knew we needed to change. We then switched to Paycom, which suits all our needs.
October 15, 2022

Paycom saved our bacon!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would say no matter what the size of your organization, they can take care of you. Their system is robust, and there is no clicking on links to go from one site to the next to the next. You stay in the same system for all things, and the information flows seamlessly.
October 14, 2022

Hard work but worth it

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think the setup for labor allocation works great for us but to have the ability to only show specific labor allocation/cost centers to a location would be great. Right now with our trucking company, every route we run is a labor allocation. I can enter a "lock" to show the employees under that location its specific labor allocation/cost centers. Here is where the problem comes in: we have so many drivers that cross locations and with the "lock" on specific location/cost centers, they cannot change from their home department or another department. Even as an administrator, I can't change this. I would love to be able to override anything in time and attendance as an administrator.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is amazing. It does so much it is hard to begin to explain all that it can do, but once you start, it is hard to stop. From applicant tracking, where you post a job online, and you automatically hire the person and don't have to re-enter information. All information is shared with payroll, time and attendance, and HR. Onboarding is a breeze. Paperless became a reality. On-stop shop. Training and compliance in one place.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Out of the four HR/Payroll platforms we've implemented Paycom is the best. While no system is perfect, I've experienced fewer issues with Paycom than any of the others. And, if an issue does arise, I can usually get it resolved fairly quickly with our dedicated CSR. If not, another CSR can jump into the issue and get it corrected.
October 11, 2022

Reliable and flexible

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I answer what I know - it is good for Payroll - I like the system, it's easy to use and reliable, and we have no problem getting our payrolls done on time and accurately. I can't say offhand that I can think of other scenarios where it is less appropriate.
Damion Fray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you are looking for better use of and incorporation of technology into your business and more efficiency, Paycom is the way to go. You can limit expenses associated with HR personnel and Payroll analysis by incorporating many of the automation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Excellent customer service and help with Angel. Angel was able to answer all our questions and gave us guidance where we needed it. He has been a valuable asset to our company, and we are able to reach out to him with even our most difficult questions and situations. We are grateful for his expertise and willingness to always be available to us!
October 04, 2022

Bring on the PAYcom

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I believe Paycom works best in organizations with10+ employees. It’s a great tracking tool for both hourly and salary. I’ve used it as a employee and a manager and I’ve found it intuitive and user friendly with minimal training required.

Julie Saddoris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
After researching several HRIS software platforms, Paycom was our first choice and we have no regrets. Our work is less redundant, has fewer errors and spreadsheets, 100% digital and common sense work flows make the software very user friendly. The support team and dedicated customer service rep are accessible and easy to work with.
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