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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (366)
    8.2
    82%
  • Direct deposit files (358)
    8.0
    80%
  • Pay calculation (358)
    7.9
    79%
  • View and generate pay and benefit information (363)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7
Avg 7.7
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(683)

Attribute Ratings

Reviews

(176-200 of 390)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to navigate online portal and app.
  • Comprehensive employee review and goal tracking.
  • Guided benefits enrollment.
  • Pay and tax tracking and reporting.
  • Improved alerts for time-off request approvals.
  • Build more learning courses for professional development.
  • Improved client support.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll is clear to understand.
  • Electronically signing benefits info.
  • Easy to use interface.
  • Some of the features are hidden behind too many menus.
  • Ability to customize the home screen would be ideal.
  • Would like to integrate my retirement account from inside the portal itself.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Entering timesheet on my phone
  • Employee performance documentation
  • Email reminders
  • It is hard to change fields in the timesheet
  • When we have multiple grants it is very hard almost impossible to change the employee's allocations with multiple grants
  • Ability to easily change allocations within the system
November 19, 2021

Paycom

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll
  • Employee Management
  • Learning Management System
  • Talent Management
  • There have been times where receiving an accurate response about a problem from the specialist can be challenging.
  • Sometimes the system makes things more complicated than it seems like it needs to be.
November 19, 2021

Enjoying a PayCom Mindset

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • TImecard management
  • Recruiting database management
  • Digital HR On-boarding of new hires
  • Please detail and improve the business process linking to job search sites like Indeed or Monster
  • Please consider incorporating training videos into the tool itself such as a library for new users.
  • Differentiate records for temporary employees versus FT employees vs PT employees; by this, I am recommending different user interfaces based on "role." Right now, I am only familiar with "client" and "employee" role-access points but within "employee" there are many important subcategories. Thank you for your consideration.
Traci Ball | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Employee Time off Requests. My managers love that they can approve time off requests from an email. All the relevant information to make a decision about approving an employee's time off request is listed in the email.
  • The sales representative you work with during the RFP process is with you during the implementation process. They don't sell you a product and move on once the deal is done. I have converted three companies to Paycom because of the functionality of the system and my relationship with my sales representative. Paycom doesn't make promises they can't deliver.
  • I love that when I call Paycom I get a real person not a phone tree system. My dedicated specialist is an extension of my HR Team. And if my dedicated specialist is not available, another capable representative is. The right-hand talks to the left hand in this organization. With previous HRIS providers that were not the case.
  • The online user manuals are very helpful and very good reference material. If I'm working after normal business hours and I'm trying to figure out how to do something in Paycom I can usually pull up an online user manual to figure it out.
  • The expense management module is difficult to use. Often times managers miss expenses leaving the employee to follow up with the status of a reimbursement.
  • I wish Paycom offered benefits and compensation benchmarking data to their customers.
  • Each year we create training plans for our employees. I think it would be great to have an area we can customize, like an evaluation plan, for an employee's annual training plan.
  • The survey section of Paycom lacks customization ability like other systems I've used in the past.
November 11, 2021

I love Paycom!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll
  • Time & Attendance
  • Custom fields in the system for tracking DOT information
  • Custom Applications
  • Applicant system has improved but would like to see it get a little more user friendly
  • Background Checks - MVR's are not DOT compliant for all states
  • Archiving schedule needs to be more compliant for semi-monthly
November 07, 2021

Pretty Solid Software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Personnel Action Forms.
  • Reporting.
  • Document and checklists.
  • Many menus function differently and some return you to the home screen, requiring you start over (ex: goals in performance management).
  • Paycom announces many upgrades and changes but frequently, small but impactful changes, are not announced (ex: changes to report editing and position updates).
  • Workflows are rigid and difficult to administer. Currently most of them (recruitment, PAFs) either required a defined path through the organization by person (which can change frequently) or no path at all, meaning you need to train supervisors. Performance Management is better. The ideal would be to outline a generic path by position, and allow the supervisor/HR to fill in the humans who need to approve.
  • Create a best practices site or space where customers could interact, share best practices and submit ideas. The ideas could be voted upon and Paycom could implement the ones that are determined as best.
  • Two recent Paycom upgrades (Beti, Benefits) cost additional dollars and I think it is poor practice to have enhancements that cost extra, especially when my company pays for almost every module (except the new ones and expense management).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Support whenever I need it.
  • Reporting options.
  • Staying current on legal issues like the special COVID earnings that are required.
  • Would like to see more options when creating a custom report.
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Paula Stytz, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Timekeeping is easy to utilize and very employee friendly.
  • Paycom App is wonderful for employees and managers.
  • Training records are kept accurately in employee's profile.
  • Reporting is amazing and very versatile.
  • PTO calendars that are easily printable by managers.
  • Streamlined ability to add notes on hiring candidates profile.
  • More time when starting to use Paycom to go through trainings, all trainings for all products done in a short timeframe and a great deal of information is lost because client is not ready to implement.
October 27, 2021

Love using Paycom!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll warnings before processing.
  • Available agents to take your call.
  • Giving you a direct team leader to help you with any issues.
  • More online classes.
  • Videos of "how to do" maybe add an employee, set up accruals, etc.
October 27, 2021

Happy customer

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer service: knowledgeable, friendly, helpful, no wait time, go the extra step to help solve or answer question.
  • Training: free webinars on wide variety of subjects.
  • Constant update/upgrades: improve (shorten) time doing tasks, implemented without any glitches (seamless).
  • Add more custom fields and allow visibility to managers not just administrator.
  • Include in notification emails for custom fields that have expiration dates the following items: employee name, EE ID#, expiration date, Custom SELECT Field Description.
  • Labor Allocation-location of delivery: all the administrator to change the contact name, using a drop down selection with employees/managers names.
  • Add to advance report writer: reports or flexibility to combine several areas together in one report, i.e. Time and attendance, Payroll, Employee and Benefits.
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