Overview
What is Paycor?
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
Paycor Review
Paycor works but customer service does not
My Experience with Paycor
Good with room for improvement
New Paycor user
Superb Customer Service
Left a lot to be desired
Great HR System!
Paycor - Solid HRIS Platform.
Paycor Review.
Paycor stealing money, unprofessionalism.
Paycor rocks in Cleveland!
Not a great option for performance - look elsewhere
Paycor works as it should!
How Paycor Differs From Its Competitors
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Employees are able to look at payroll history and obtain all tax form from within Paycor rather …
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time is saved by Paycor automatically adjusting taxes and other information for compliance and local laws.
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Time Savings with Paycor
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (292)8.686%
- Pay calculation (295)8.585%
- Update personal information (273)8.484%
- View and generate pay and benefit information (268)8.181%
Reviewer Pros & Cons
Video Reviews
3 videos
Pricing
What is Paycor?
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
15 people also want pricing
Alternatives Pricing
What is Namely?
Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.
What is Oracle PeopleSoft HCM?
Oracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.
Product Demos
Paycor Alternatives & Competitors | Ultimate Paycor Review 2023 [7/10]
SelectHub Analyst Review | Ultimate Paycor Review 2023 [9/10]
Who Is Paycor Suited For? | Ultimate Paycor Review 2023 [2/10]
Paycor Resources | Ultimate Paycor Review 2023 [10/10]
Unsupported Features | Ultimate Paycor Review 2023 [5/10]
User Reviews | Ultimate Paycor Review 2023 [8/10]
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.3Employee demographic data(247) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8Employment history(263) Ratings
Employment history is the ability to track previous positions held.
- 8Job profiles and administration(248) Ratings
Job profiles and descriptions can be created and edited.
- 7.4Workflow for transfers, promotions, pay raises, etc.(246) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.8Organizational charting(196) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.8Organization and location management(206) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.7Compliance data (COBRA, OSHA, etc.)(183) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.5Pay calculation(295) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8.2Support for external payroll vendors(5) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.2Off-cycle/On-Demand payment(110) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.5Benefit plan administration(212) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.6Direct deposit files(292) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8Salary revision and increment management(248) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.1Reimbursement management(59) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8Approval workflow(210) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.7Balance details(226) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(188) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.1View and generate pay and benefit information(268) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.4Update personal information(273) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8.1View company policy documentation(201) Ratings
Employees can review company handbook, and corporate policy documents.
- 8.1Employee recognition(54) Ratings
thank a team member
- 8.1View job history(230) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8.2Tracking of all physical assets(92) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.8Report builder(251) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.1Pre-built reports(251) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.5Ability to combine HR data with external data(166) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.2New hire portal(239) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.7Manager tracking tools(183) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.8Corporate goal setting(43) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.7Individual goal setting(105) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.9Line-of sight-visibility(84) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.9Performance tracking(104) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.4Performance plans(134) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.2Performance improvement plans(120) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.1Review status tracking(125) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.5Review reminders(124) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.3Multiple review frequency(105) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.3Candidate ranking(29) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.2Job Requisition Management(111) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.2Company Website Posting(118) Ratings
Software allows postings to be displayed on the company website
- 8.2Publish to Social Media(101) Ratings
Software provides ability to publish postings to social media sites
- 8.2Job Search Site Posting(108) Ratings
Software provides ability to publish postings to top job search sites
- 8.2Duplicate Candidate Prevention(96) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.3Applicant Tracking(118) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8Notifications and Alerts(125) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Paycor?
Paycor's Human Capital Management (HCM) platform aims to modernize every aspect of people management, from recruitment, onboarding and development, to payment and retention. Operating for 30 years, Paycor HR technology helps users to save time, analytics that provide actionable insights and dedicated support from HR experts. The vendor boasts more than 29,000 medium & small businesses using Paycor to help them solve problems and achieve their goals.
Paycor states they build HR software for leaders
who want to:
Focus on Strategic Goals
A core HR solution for all employee data, so users never have to switch platforms, log-in to multiple systems, re-key information or open multiple spreadsheets.
Understand Their Business at a Deeper Level
Paycor Analytics brings enterprise-level insights to medium and small business.
See Around Corners
Paycor delivers expert advice at every stage of the process, from the consultative sales approach that seeks to understand the user's business before recommending solutions to ongoing guidance from a dedicated customer success team.
Paycor Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Candidate ranking
- Supported: Candidate search
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycor Screenshots
Paycor Video
Paycor Integrations
Paycor Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United States |
Supported Languages | English |
Paycor Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(580)Attribute Ratings
- 9.8Likelihood to Renew17 ratings
- 10Availability3 ratings
- 10Performance3 ratings
- 7.8Usability293 ratings
- 5.3Support Rating56 ratings
- 9.4Online Training3 ratings
- 10In-Person Training1 rating
- 9.1Implementation Rating16 ratings
- 10Configurability3 ratings
- 9.9Product Scalability3 ratings
- 5Ease of integration1 rating
- 10Vendor pre-sale2 ratings
- 10Vendor post-sale2 ratings
Reviews
(101-125 of 325)Some good, some bad, a lot of limitations
- Payroll works well
- Easy to use
- Intuitive
- Many features are limited or have needless limitations
- Not very flexible or customizable
- Reporting functions are very limited and need a lot of improvement
- A surprising amount of manual steps are needed
Flexible enough for any industry!
- Easy payroll processing.
- Onboarding is easy for new employees.
- Reporting is fairly easy to learn on your own.
- The help/knowledge database and training videos are very helpful and detailed.
- Anyone we've spoken to at the company was helpful and friendly.
- It would be nice to get geofencing back without manually adding it to each payroll/employee.
- Transferring between payrolls could be easier.
- It would be nice to have a dedicated customer support person rather than taking our chances on whoever answers the phone.
User-friendly Platform
- Ease of Use
- Accessibility
- User friendly
- More customization
- Better Reporting
- Easier Benefits
Beware
- I do like their customer support. Friendly and knowledgeable.
- Implementation was an extremely horrible process.
- Implementation was inaccurate and caused many employees not to get paid on time the first payroll.
- Implementation took too long to import our employee data and we had to postpone the project.
- Implementation refuses to fix their errors or take accountability for their errors.
Paycor Review for Non-Profit Organizations
We have also used and been happy with the Recruiting module; being able to push our job openings onto several job boards saves time and has brought several applicants to our organization.
- Payroll Time is easy for employees and managers to use.
- Recruiting module saves time by pushing our job openings to several job board sites at once.
- Payroll processing is very user-friendly.
- Reporting module is clunky and not intuitive.
- Onboarding module did not integrate as expected.
Paycor also offers a lot of training opportunities which I have found extremely helpful.
Paycor is the Needle in the Haystack you've been looking for
- Payroll- easy to view the pay grid, make edits, and even make notes on paystubs. There are quick reports and graphs to double-check everything.
- Interface- employees can do so much on their own! Paycor is so easy to navigate and explain to new employees.
- Customer Service- I can talk to a real person within 5 minutes!! Or I can even chat with a real person online and not even talk on the phone. And my problems get resolved. No unknown answers they can't figure out.
- Reviews- While we love using the reviews within Paycor, there are areas for improvement in how the reviews themselves are actually built and managed. Nothing we can't work around. It just would be nice to have the ability to build sections one time and pull them into a template versus having to manually build the same pieces over and over again. For example, we put core values on all reviews. They are the same for every template, and currently, the only way to add them is manually into each template. If we change one word, we have to change that word on every individual template. Just time-consuming.
Paycor Review
- Price
- N/A
- N/A
- Loading time
- Customer service
- Apps interface
- HR Data Capture and Management
- eLMS library
- Custom course creation by internal experts
- Group training management
- UI updates (feels a bit dated - but works great)
We did find that managing external contract employees was a challenge, that resulted in us tracking training for contractors in another system.
A Great Time Saver
- Maintains a compensation history
- Manages employee onboarding tasks
- Provides a central repository for employee discipline and counseling
- Customer service is sometimes lacking regarding timeliness
- More testing of new features with a beta group
Paycor - A Mixed Bag
- tax updates
- department organization/structure
- reporting
- increased functionality in Time
- a smoother connection between TOD and perform payroll
- Onboarding
- Process Payroll & taxes
- Training and learning on using Paycor
- Time Off Calendar - easy to see view (authorized) with names at month level
- Time Off Requests - Ability to edit after approval (authorized)
- Creating Reports - easier, more user friendly, faster response time
- Customer Service response via email - I have made several requests with no response on status.
Paycor for Payroll is great!
- Onboarding wizard is quick and easy to use for employer and employee
- Some new functions in Benefits Advisor are great, the employee can initiate their own event and requires less oversight/follow-up from the employer
- Ease of use/look and feel on the Perform side is great
- Time on Demand - the function to request time off, allows employees to request 8 hours for 5 days off. It should populate the number of hours based on the number of days.
- Manager view of Time on Demand and managing time cards - the page with the collapsible menus and boxes can get very confusing for a new user.
- Paycor does nothing well except invoice us every month for things we can't use.
- I have hourly non-exempt employees that work overnight. Paycor is the absolute WORST in time tracking for these employees. Their supervisors and I are constantly having to adjust time cards to keep time from pulling from one pay period to the next. This is an absolute NIGHTMARE!! The only thing Paycor does is to make excuses with no valid fix, I've been dealing with this for 2 years. I have had employees miss getting paid for an entire day because their time was pulled to the previous pay period not only messing up the current time card but past ones as well. We receive grant funding from the Federal Government, our time cards have to match pay stubs or we don't get reimbursed, this is of NO concern to Paycor. (They're getting paid!)
- Reports constantly error out, again no urgency on Paycor response.
- Emails requesting support are taking weeks to get a response. When you call you can be on hold for more than an hour, and only to get someone who has no idea how to fix anything.
- With COVID19 many of our vendors picked up their support and customer service, not Paycor - they reduced their staff making it impossible to get issues resolved. Way to go, Paycor!
Easy flexible software for HR
- Listens to user feedback
- Has tools that are easy to work with
- Customer service will continue to work on an issue until it is resolved
- Better tracking for talent development
- Robust compensation tool
- More robust time and attendance system
Paycor Review
- Ease of use for Employees
- Ease of use for Human Resource Staff
- Direct Deposit set up
- Recruiting Platform
- Employee Document Storage
- Reporting Could be Stronger
- Site can time out occasionally
- Integrations options
Highly disappointed in a sub-par product with little to no support throughout the process
- Making simple tasks absolutely too complicated
- Complicated system
- Horrible customer service
- lack of employee oversight
- Making a functioning product
- Answering phone calls and responding to emails
- Providing access to supervisors when problems are not being addressed
- expensive for a poorly run software program
- Lack of training for employee's who seem to not be familiar with the product
- Very user unfriendly with no explanation of how to use the product outside of basics
- LONG response times from everyone at the company who usually do not respond back
Paycor, easy to Use
- Payroll
- Timekeeping
- Ease of Use
- Intuitive Upgrades
- The reporting module is not the best
- The employee review portion of the software could be made easier to use
- Benefits section could be improved
- Integration with our 401k provider
- Customizable time off options
- Clear employee dashboard
- Customer service
- ATS has limited customizable options, not an open API
- Many features don't suit our needs, so it's not often used by non HR/Payroll employees
Good software bad customer service
- Ease of doing payroll
- Easy to onboard new employees
- Easy to change employees information
- Customer service is terrible.
- Sales does not return calls.
- Rates are changed and explanations are not given.
Honest and Probably not Paycor's Favorite Review.
- Reporting and analytics
- payroll processing
- employee self service
- Customer service
- taxes
- responsiveness
Paycor saves time and money!
- Applicant Tracking System
- Onboarding
- Analytics
- Payroll
- Customer service can be a little slow at time.
- Would like an integration with our interviewing software, HireVue.
- Employees have trouble updating their own tax profiles through the website.
- Payroll Processing
- Learning Management Software
- Applicant Tracking
- Customer Service
- Customization of Product
- Time Keeping for Multi-Job Codes
Easy and Efficient work with Paycor!
- Tracks time off and shows me exact totals.
- We are able to use Paycor for our training needs and track it.
- Paycor also has a mobile app which is easy to use.
- Paycor integrated well into our daily schedules and made our jobs easier.
- The dashboard could be simplified a bit more.
- Ongoing training is helpful.
- App seems slow at times.
Good value
- System administration is easy.
- Employees love the ease of recording their worked time.
- Easy to request and approved PTO
- Online employee W-2s
- Customer service is sometimes slow during peak periods, such as year-end.
- Their report writing module is cumbersome.
Paycor is easy to use and helps HR operate smarter
- Recruitment
- Onboarding
- Payroll
- Analytics
- Increase the frequency with which our representative contacts us. Paycor moves at such a fast pace that our representative is always changing
- After the first year, I think you should have a team meeting to go over how things are set up and make any necessary changes