Overview
What is Paycor?
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
Paycor works but customer service does not
My Experience with Paycor
Good with room for improvement
New Paycor user
Superb Customer Service
Left a lot to be desired
Great HR System!
Paycor - Solid HRIS Platform.
Paycor Review.
Paycor stealing money, unprofessionalism.
Paycor rocks in Cleveland!
Not a great option for performance - look elsewhere
Paycor works as it should!
Keep up the CQI cycle and customer focus service line!
How Paycor Differs From Its Competitors
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (291)8.686%
- Pay calculation (294)8.585%
- Update personal information (272)8.484%
- View and generate pay and benefit information (267)8.181%
Reviewer Pros & Cons
Video Reviews
3 videos
Pricing
What is Paycor?
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Namely?
Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.
What is Oracle PeopleSoft HCM?
Oracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.
Product Demos
Paycor Alternatives & Competitors | Ultimate Paycor Review 2023 [7/10]
SelectHub Analyst Review | Ultimate Paycor Review 2023 [9/10]
Who Is Paycor Suited For? | Ultimate Paycor Review 2023 [2/10]
Paycor Resources | Ultimate Paycor Review 2023 [10/10]
Unsupported Features | Ultimate Paycor Review 2023 [5/10]
User Reviews | Ultimate Paycor Review 2023 [8/10]
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.3Employee demographic data(246) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8Employment history(262) Ratings
Employment history is the ability to track previous positions held.
- 8Job profiles and administration(247) Ratings
Job profiles and descriptions can be created and edited.
- 7.4Workflow for transfers, promotions, pay raises, etc.(245) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.8Organizational charting(195) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.8Organization and location management(205) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.7Compliance data (COBRA, OSHA, etc.)(182) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.5Pay calculation(294) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8.2Support for external payroll vendors(5) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.2Off-cycle/On-Demand payment(109) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.5Benefit plan administration(212) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.6Direct deposit files(291) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8Salary revision and increment management(247) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.1Reimbursement management(58) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8Approval workflow(209) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.7Balance details(225) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(187) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.1View and generate pay and benefit information(267) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.4Update personal information(272) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8.1View company policy documentation(200) Ratings
Employees can review company handbook, and corporate policy documents.
- 8.1Employee recognition(53) Ratings
thank a team member
- 8.1View job history(229) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8.2Tracking of all physical assets(91) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.8Report builder(250) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.1Pre-built reports(250) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.5Ability to combine HR data with external data(165) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.2New hire portal(238) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.7Manager tracking tools(182) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.8Corporate goal setting(42) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.7Individual goal setting(104) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.9Line-of sight-visibility(83) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.9Performance tracking(103) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.4Performance plans(133) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.2Performance improvement plans(119) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.1Review status tracking(124) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.5Review reminders(123) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.3Multiple review frequency(104) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.3Candidate ranking(28) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 8Candidate search(32) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.2Job Requisition Management(110) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.2Company Website Posting(117) Ratings
Software allows postings to be displayed on the company website
- 8.2Publish to Social Media(100) Ratings
Software provides ability to publish postings to social media sites
- 8.2Job Search Site Posting(107) Ratings
Software provides ability to publish postings to top job search sites
- 8.2Duplicate Candidate Prevention(95) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.3Applicant Tracking(117) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8Notifications and Alerts(124) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Paycor?
Paycor's Human Capital Management (HCM) platform aims to modernize every aspect of people management, from recruitment, onboarding and development, to payment and retention. Operating for 30 years, Paycor HR technology helps users to save time, analytics that provide actionable insights and dedicated support from HR experts. The vendor boasts more than 29,000 medium & small businesses using Paycor to help them solve problems and achieve their goals.
Paycor states they build HR software for leaders
who want to:
Focus on Strategic Goals
A core HR solution for all employee data, so users never have to switch platforms, log-in to multiple systems, re-key information or open multiple spreadsheets.
Understand Their Business at a Deeper Level
Paycor Analytics brings enterprise-level insights to medium and small business.
See Around Corners
Paycor delivers expert advice at every stage of the process, from the consultative sales approach that seeks to understand the user's business before recommending solutions to ongoing guidance from a dedicated customer success team.
Paycor Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Candidate ranking
- Supported: Candidate search
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycor Screenshots
Paycor Video
Paycor Integrations
Paycor Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United States |
Supported Languages | English |
Paycor Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(578)Attribute Ratings
- 9.8Likelihood to Renew17 ratings
- 10Availability3 ratings
- 10Performance3 ratings
- 7.8Usability292 ratings
- 5.3Support Rating56 ratings
- 9.4Online Training3 ratings
- 10In-Person Training1 rating
- 9.1Implementation Rating16 ratings
- 10Configurability3 ratings
- 9.9Product Scalability3 ratings
- 5Ease of integration1 rating
- 10Vendor pre-sale2 ratings
- 10Vendor post-sale2 ratings
Reviews
(151-175 of 324)Paycor will do the job RIGHT!
From payroll to accruals to storing and attaching important documents to employee profiles. We use Paycor for its comprehensive benefits platform to manage benefits eligibility, enrollment, deductions, and back-end access for our brokers. Our companies take advantage of the terrific features the mobile app has to offer, as well as using the platform to keep track of certificates required for working/compliance and its intuitive coaching/employee progress and discipline features.
- Paycor does an exceptional job integrating its payroll platform with our POS and time/wage tracking systems in the field.
- Paycor does a great job at tracking PTO and Sick accruals.
- The Benefits platform is intuitive and quick to learn.
- Analytics is done brilliantly in Paycor, allowing you to take snapshots of your people, your labor, your demographics, and your departments.
- There are often trip-ups with their Accrual system and how it "speaks" to the Payroll platform.
- Reporting errors occur often and without any explanation or suggestions for correcting.
- The initial sign up process for new hires is in Spanish, which isn't the best for the hospitality industry.
Paycor: Check it out, you'll be happy with your decision.
- Time and attendance tracking
- Reporting
- On-boarding
- Adding of custom fields
- Employee self-service
- Company News
- Scheduling system
- Leave of absence tracking
- Benefit system
Great Company to Work With!
- The Paycor team is always friendly.
- Easy to work with.
- Quarterly updates always keep their website fresh and updated.
- We've had some tax issues where we have over paid and underpaid both.
- Response time has slowed down, but I think it was more or less due to COVID.
- I understand why they did it, but I hate that they moved away from a personal account CSR. Now you have to email a generic support email and someone will get back to you.
Paycor gives you more!
- Answers my concerns.
- Allows our EE's to access their information from anywhere.
- User-friendly
- Online training for management.
- COVID changed the customer service. They're working to improve it.
- Time & attendance reporting isn't the easiest to use.
- Employees without a business or personal email aren't able to register for Paycor.
Practical system with lots of options!
- Time keeping.
- Payroll processing.
- Asking for feedback from users.
- Customer support- no longer have a dedicated contact person for questions or issues with the system. Have to call or email and wait for a response. This was one of the main reasons we switched to Paycor because our last provider did not have great customer support.
- Pulling reports can be challenging. Formatting of reports looks different than the payroll reports when trying to run reports outside the pay period scope.
- Timesheet view can be difficult to adjust to, especially if you have used other payroll systems. Have to navigate thru different screens depending on what information you are looking for it want to input. A cleaner, lore user friendly timesheet view would be beneficial.
Paycor for reliable check processing and delivery
- Quick customer service
- Attentive to needs
- Reliable check delivery
- Website is consistent
- Reporting features need additional TLC
- More instruction with mapping pay codes to accounting software.
- More intuitive analytics.
Paycor: Great product for a hands on HR professional
- Customer support. Their support team are very knowledgeable subject matter experts.
- Providing a very user friendly interface that allows virtually anyone to grasp.
- I've always wanted to have a universal calendar that all employees can access or see on their dashboard that reflects birthdays, anniversaries, holidays, etc.
Paycor: the HR tool you need
- Ease of use.
- Listens to clients about what needs updating.
- Is always coming up with new ways to make things easier.
- When they do updates I would like more warning.
- Customer service since Covid has been harder to deal with.
Make the switch to Paycor!
- Paycor offers options for our employees to be self-sufficient and in control of their personal information.
- Paycor has made us more efficient in our hiring process through their onboarding feature.
- Our process is more streamlined from our previous provider and saves us a lot of time.
- I would like to see improvement in the reporting features. We can pull almost all of the data we need, but sometimes it has to be pulled on several reports and then we have to combine the data manually.
- Paycor's Accrual tracking is confusing. The balance employees see online takes in to consideration approved time off, but does not take future time accrued in to consideration. I wish it just showed a live balance, or a balance that took the time off request and time earned both in to consideration. Bonus points if you could change the view and see both!
- I like the old view when looking at our Dashboard, not the new view. It would be nice to be able to keep both choices based on the viewers preference.
For a core HR system, it pays to use Paycor
- One of Paycor's strengths is that they continually strive to meet the needs of their partner companies (customers). I can always count on them working to make things better and introducing updates and products users actually want and need.
- Customer Service is another strength. They are timely, responsive, and strive to get you the right answer instead of guess.
- Another strength is that Paycor wants to partner with its customers. As a customer, I do not feel that we are just another number. I feel as if they genuinely want to listen and value what I have to say. They offer a variety of avenues to share your feedback and concerns.
- One area for improvement is in Performance Management and Succession Planning. There Performance Management product is fairly basic and we struggle with functionality, especially if a workflow is enabled. There is no Succession Planning feature at all.
- Functionality could be improved on the time off requests. Employees can't request time off if it spans over two weeks, i.e. a weekend is involved, without the system assigning PTO to a weekend, which the employee does not work. This means the employee must submit separate requests around the weekend. Our previous system allowed the employee to check a box to exclude Saturday and Sunday, so they only had to submit one request.
Don't recommend for any size business
- Sales - they have a great sales team and the sales rep is involved longer than just the sale.
- Pay Stubs - the pay stubs are easy to read.
- Attendance - They have yet to get back to our company on how to add schedules and track attendance points.
- Customer Service - Nobody seems to want to get back to you when you have an issue or need help with something except the sales person who is limited on what they can do.
- Employee documentation - They have not helped us get the record keeping for employees going.
- Training - They are always happy to schedule training and webinars but never allow for time to ask questions.
Do NOT go with Paycor
We ALL keep a running list of reasons why we want to switch to ANY other company and are awaiting the day the owners are ready to hear our complaints so we can make a switch for the better. I do NOT recommend Paycor - not even on its best day.
Newton Applicant Tracking System is a wonderful tool!
- One Word hashtags to tell the recruiter what to do
- Tracking of applicants, if they have applied before, what there score was, if we should interview/re-interview.
- Analytics
- Scorecards! We love this feature as it allows the managers to score each applicant.
- Sometimes after an update, the tool has hiccups
- People tend to have issues applying through a cell phone
- There are issues with applying using Apple products from time to time
Great for reporting.
- The standard reporting available is excellent.
- The ability to customize reports is very helpful and time-efficient.
- Customer service is very helpful and always provides solutions in a timely manner.
- The ability for employees to manage their own information is lacking.
Paycor Review
- Easy to navigate.
- User-friendly
- Not challenging to learn to use.
- Reports
- Updating information quicker in reports.
- Templates for mass upload need to be better.
- Should be able to roll up totals for pay stub history.
- Users (payroll team)should be able to request stop payment from the site itself.
Paycor Review
- Knowledge of some of the systems.
- User-friendly in some areas.
- Terrible service and implementation staff.
It's time to put some resources into the Paycor product!
- Accuracy of processing payroll
- Sales Reps are excellent to work with
- Reporting functionality
- Customer Service
Paycor helps us save more and pay more
- Tutorials for help in many different departments
- ACA IRS filing
- If an employee forgets to clock in or out, sometimes we are not alerted
- Some features have been updated but not all of them
Great HRIS System
- Customer service.
- Capabilities.
- User-friendly system.
- Constant innovation.
- Responsiveness.
- Follow up.
Good Product!
- They make frequent updates to their systems which helps usability.
- The reporting options are easy to use.
- Navigation is simple within the tool.
- For employees in the HRIS side trying to make updates to their direct deposit, it is confusing for them to have to overwrite their Primary Net Account instead of being able to select a new account they added to their list of options.
- The addition of an Employee Health set of fields for tracking of annually required items (flu shots) or health-related vaccines would be very nice.
- Implementation of the product appeared easy at first, but the reality was that the easiness actually created issues that could have been identified or set up to meet our expectations if there had been more dialogue back and forth during the process.
Review of Paycor
- Customer service. Agents usually get back to me within the day.
- Tax service. When have issues with tax penalties, Paycor reps research and get back with answers quickly.
- 401k. Works with our agent, Principal to automatically credit deductions and add employer matching per pay period.
- Reports not working correctly. Quite often, when I run a report, it comes back with no information available or an error. When I run it again with the same info, it works.
- The website crashes frequently. When processing payroll, quite often the website crashes and kicks me out of the payroll that I am working on.
- Reports are not easy to personalize. We sometimes need specific info on wages etc. Paycor reports do not just allow you to do a ytd report on all wages. Must go in and add or delete wage categories individually.
- Well suited for simple payroll.
- Not suited for complicated ones.
Pay less with Paycor
- Paycor currently has an onboarding feature where we as the hiring agent are able to utilize and send out to any of our new hires. It's extremely helpful to not have to track down their paperwork that they may or may not have filled out. This way we have an electronic copy and no one has to second guess.
- If it was possible to make it to where the administrator can make changes to the onboarding before it is run through. There is certain information that our staff may bring for their I-9 which we require online but I am not able to update it. Many times after they come here because of the nature of our work they may not be able to get to a computer for another three months.
Paycor allows the ability for job costing!
- A dedicated representative to help with any of our questions and concerns that is familiar with our account.
- The ability to do job costing and run reports based on that data.
- Allowing our employees to have flexibility on their time cards with having the mobile punch option.
- We had a bit of an issue with our representative at the beginning of not communicating well, however, we have a new rep and she is wonderful!
- Reporting could use some work, there are a ton of reports, but there aren't specific items that I need, like running a census that allows me to see which state each employee is located in for our State reporting requirements.
- Reporting again usually has some bugs that are associated with it, so it will sometimes take me quite a while to run a report that has a lot of data on it for our job costing.
- Foreign payroll would be nice to have and the ability to allow for PTO accruals and time tracking for our foreign employees.
Satisfaction Guaranteed
- Provides quality customer service.
- Accuracy in payroll processing.
- Time and attendance.
- Reporting.
Save time with Paycor
- I can call Paycor, or email them, and they help me right away.
- Health enrollments are done through Paycor, and it's very easy for employees to sign up.
- Employees can update personal information and see their vacation days. With ADP I would have to do all those things for them.
- I have trouble running reports, as they have lots filters.