Overview
What is Paycor?
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
Paycor works but customer service does not
My Experience with Paycor
Good with room for improvement
New Paycor user
Superb Customer Service
Left a lot to be desired
Great HR System!
Paycor - Solid HRIS Platform.
Paycor Review.
Paycor stealing money, unprofessionalism.
Paycor rocks in Cleveland!
Not a great option for performance - look elsewhere
Paycor works as it should!
Keep up the CQI cycle and customer focus service line!
How Paycor Differs From Its Competitors
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The forms that are generated and fillable forms …
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (291)8.686%
- Pay calculation (294)8.585%
- Update personal information (272)8.484%
- View and generate pay and benefit information (267)8.181%
Reviewer Pros & Cons
Video Reviews
3 videos
Pricing
What is Paycor?
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Namely?
Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.
What is Oracle PeopleSoft HCM?
Oracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.
Product Demos
Paycor Alternatives & Competitors | Ultimate Paycor Review 2023 [7/10]
SelectHub Analyst Review | Ultimate Paycor Review 2023 [9/10]
Who Is Paycor Suited For? | Ultimate Paycor Review 2023 [2/10]
Paycor Resources | Ultimate Paycor Review 2023 [10/10]
Unsupported Features | Ultimate Paycor Review 2023 [5/10]
User Reviews | Ultimate Paycor Review 2023 [8/10]
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.3Employee demographic data(246) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8Employment history(262) Ratings
Employment history is the ability to track previous positions held.
- 8Job profiles and administration(247) Ratings
Job profiles and descriptions can be created and edited.
- 7.4Workflow for transfers, promotions, pay raises, etc.(245) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.8Organizational charting(195) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.8Organization and location management(205) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.7Compliance data (COBRA, OSHA, etc.)(182) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.5Pay calculation(294) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8.2Support for external payroll vendors(5) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.2Off-cycle/On-Demand payment(109) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.5Benefit plan administration(212) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.6Direct deposit files(291) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8Salary revision and increment management(247) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.1Reimbursement management(58) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8Approval workflow(209) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.7Balance details(225) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(187) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.1View and generate pay and benefit information(267) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.4Update personal information(272) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8.1View company policy documentation(200) Ratings
Employees can review company handbook, and corporate policy documents.
- 8.1Employee recognition(53) Ratings
thank a team member
- 8.1View job history(229) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8.2Tracking of all physical assets(91) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.8Report builder(250) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.1Pre-built reports(250) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.5Ability to combine HR data with external data(165) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.2New hire portal(238) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.7Manager tracking tools(182) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.8Corporate goal setting(42) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.7Individual goal setting(104) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.9Line-of sight-visibility(83) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.9Performance tracking(103) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.4Performance plans(133) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.2Performance improvement plans(119) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.1Review status tracking(124) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.5Review reminders(123) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.3Multiple review frequency(104) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.3Candidate ranking(28) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 8Candidate search(32) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.2Job Requisition Management(110) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.2Company Website Posting(117) Ratings
Software allows postings to be displayed on the company website
- 8.2Publish to Social Media(100) Ratings
Software provides ability to publish postings to social media sites
- 8.2Job Search Site Posting(107) Ratings
Software provides ability to publish postings to top job search sites
- 8.2Duplicate Candidate Prevention(95) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.3Applicant Tracking(117) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8Notifications and Alerts(124) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Paycor?
Paycor's Human Capital Management (HCM) platform aims to modernize every aspect of people management, from recruitment, onboarding and development, to payment and retention. Operating for 30 years, Paycor HR technology helps users to save time, analytics that provide actionable insights and dedicated support from HR experts. The vendor boasts more than 29,000 medium & small businesses using Paycor to help them solve problems and achieve their goals.
Paycor states they build HR software for leaders
who want to:
Focus on Strategic Goals
A core HR solution for all employee data, so users never have to switch platforms, log-in to multiple systems, re-key information or open multiple spreadsheets.
Understand Their Business at a Deeper Level
Paycor Analytics brings enterprise-level insights to medium and small business.
See Around Corners
Paycor delivers expert advice at every stage of the process, from the consultative sales approach that seeks to understand the user's business before recommending solutions to ongoing guidance from a dedicated customer success team.
Paycor Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Candidate ranking
- Supported: Candidate search
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycor Screenshots
Paycor Video
Paycor Integrations
Paycor Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United States |
Supported Languages | English |
Paycor Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(578)Attribute Ratings
- 9.8Likelihood to Renew17 ratings
- 10Availability3 ratings
- 10Performance3 ratings
- 7.8Usability292 ratings
- 5.3Support Rating56 ratings
- 9.4Online Training3 ratings
- 10In-Person Training1 rating
- 9.1Implementation Rating16 ratings
- 10Configurability3 ratings
- 9.9Product Scalability3 ratings
- 5Ease of integration1 rating
- 10Vendor pre-sale2 ratings
- 10Vendor post-sale2 ratings
Reviews
(176-200 of 324)Paycor FITS our Organization
- One thing that Paycor does extremely well is to listen to their end-users. They have an area for feedback where you can recommend updates to be included in future releases. I have had two different ideas that I submitted be implemented in the 4 years that I have been using Paycor.
- Paycor's customer service has been a plus. Although you have different customer service reps for different modules, they are very responsive and seem to know the system very well.
- When we were reviewing HRIS systems, Paycor was competitively priced for our size organization.
- I do think there is room for improvement in the integration of the T&A module and the Payroll and HR/Benefits modules. It is the most cumbersome module to work in and there are a few changes that when made on the HR/Benefit side do not flow to T&A such as Supervisor changes.
- It would be nice to have one point of contact for all modules, but again, I have been satisfied with the level of service received from the CSR's at Paycor. Sometimes I have to look to find out who to contact about a particular issue.
Paycor Review
- Direct deposit is always on time.
- Their billing department is efficient at sending bills and deducting payment from our account.
- They work well through email and/or voicemail communications.
- Site navigation is not as intuitive as it could/should be.
- Getting an actual person when you call with a question, issue, or problem.
My day is much easier with Paycor!
- Calculating all taxes, deduction, fees, etc. Previously having to manually calculate these items leaves room for human error. By having the calculations done, we know they are correct.
- Direct deposit - Employees love having quick access to their paycheck. Direct deposit is so much more efficient than paper checks.
- Reports - At the conclusion of a pay period, online reporting is extremely helpful in providing the correct figures to put back into our Quick Books system.
- At this point, I haven't seen much room for improvement. My only suggestion would be a change in the Payroll Journal to provide a "total" area for the deductions from a paycheck. Each pay period, I have to manually add the total deductions to be taken from the check and added to Quick Books. It only takes a minute but if we were a business with numerous employees, it might be a bigger issue.
Paycor
- Payrates do not show properly so if a person changes position, this creates a problem position to position.
- We still have several outstanding work orders from day 1 implementation in 2017.
- A staff member that begins in the middle of the year, the pro-rated salary does not compute correctly in the product so it appears we are paying them the incorrect pro rated amount of money per the teacher's contract in the system because the systemic math is incorrect.
- “At this time there is no way to calculate based on 18 pay periods. The true annual salary is going off of the paygroup frequency and annual hours has nothing to do with that. From my understanding that field is more for reporting purposes and has no other actual function. CWO”
- The cursor continues to show as if it is a "double punch"—continued outstanding work order
- We don't have the ability to get proper department reports
- We don't have the ability to run custom reports, they have to be run by the staff.
- DOL reports don't properly run.
- Time card reports don't properly run each pay period. Several times they have to be run by the staff.
- The "new" person now assigned to us "feels" they only have to "email" us rather than communicate to us.
- Our taxes for September were not paid properly and we are still waiting for the response that is due to the IRS and we can't get anyone for the team to properly respond.
- I could continue.
- Communication.
- Communication.
- Communication.
- Follow-through
- Ownership
A breath of fresh air from survivors of ADP
- Electronic W2's and paystubs are at the employee's fingertips.
- Easy to switch between and manage several separate companies.
- The New Hire feature cuts out 95% of the paperwork in the new hire process (still have to visually verify the I-9 documents).
- A direct GL integration with our accounting system Sage-Intacct.
- Emailed notifications to supervisors when an employee is approaching specific hour thresholds (like overtime).
Paycor is great!
- Great customer service. Always someone to answer my questions and walk me through the setup process.
- Very user-friendly. Easy to access and work with.
- Reports are great and provide all the information needed.
- I always get my questions answered, so I see no problems at this time.
Paycor Review
- New Hire Wizard is easy to use and straightforward.
- Inputting direct deposit information has security features, such as auto-populating the bank name after the routing number is entered.
- Benefits are difficult to administer as viewing history is convoluted.
- We need carrier connections between Paycor and our benefit carriers.
Paycor is a great choice!
- Payroll processing - Straightforward and understandable.
- Regular updates, with users able to request and vote on improvements.
- They have an add-on for onboarding that is clumsy to use.
Quick and easy
- Clock in and out on site.
- Stores employee information.
- Calculates pay automatically which speeds up payroll.
- Sometimes logs clock-ins and outs incorrectly.
- Would like to be able to approve timecards in "New" view.
Paycor saves time and reduces stress regarding compliance
- Processing payroll and direct deposits.
- Filing tax documents on behalf of our organization, including annual tax documents to the employees.
- Managing/automating withholdings, especially those with limits or conditions.
- While I haven't taken full advantage of them, I like the provided webinars they provide.
- The reports feature seems like there is so much information there, but trying to use it is not intuitive and can be a bit cumbersome.
- I have not figured out a way to get it to tie into our accounting system to further automate the payroll process.
- I wish there was a searchable help database. Sometimes there may be something I'm not entirely sure how to go about doing. It would be nice to have a little how-to guide with tips that I can quickly look at and get back to work.
Paycor is lacking
- Their payroll system is good.
- Their benefits system is decent.
- The time and attendance system need some updating.
- It is hard to get questions answered in a timely manner from our reps.
Paycor, Save More!
- User-friendly
- Integrates well with our applicant tracking system.
- Gives our employees access to make their own changes.
- It gives the employee too much opportunity to make changes in some areas.
Paycor knows customer service
- User-friendly website.
- Good customer support.
- Customization reports.
- The system tends to be slow or hard to log into on Mondays and Fridays for some reason.
Good Product!
- ATS Integration. We really enjoy how it works with Newton ATS.
- Employee onboarding is particularly nice for us. We hire a lot of employees and it's nice to be able to have that work smoothly.
- Ease of payroll.
- Customer service. They are quick to sell you more products, but slow to get back to you when you have an issue.
- Training and communication. We have not had the best luck with the implementation of new products.
Paycor lets me relax
- Tax compliance.
- Accurate payrolls.
- Documentation and w-2 preparation.
- We have had issues with multi-state reporting.
Paycor Review
- Payroll
- Reporting
- Ease of use
- Time and Attendance
- Customer service
- Glitches
Solid product that more than meets our needs
- Good training and support.
- The product does what it is supposed to do.
- Easy to use and pretty intuitive.
- Nothing that I can think of.
Huge Paycor Fan
- Our company has the HR Perform, Perform Time, and Perform Benefits and payroll and having everything in one place is a great HR Tool and easy to manage.
- Paycor has great one on one customer support.
- Paycor is user-friendly.
- They really listen to their clients and make great changes and upgrades
- The tax sections could be better-when you add a new hire the taxes should link to their profile for each state.
- When updates are made emails should go out to the client on specific changes.
My Paycor Review, The Pros & Cons
UPDATE: We left Paycor 12/31/18. I've worked with quite a few payroll/HRIS vendors and this was by far the worst experience I've had. Paycor does not offer features that are basic features with other systems such as W2 previews, the ability for employees to view their own deductions, check calculator and many reports that are standard with their competitors, to name a few. Prior to implementation we didn't ask about these features because EVERY other vendor we've used has offered them as basic functions, so it didn't even occur to us to ask beforehand as to whether their system could do these things. Can you imagine getting through year-end without having W2 previews? Clients have been asking for this function within Paycor for at least 5 years that I know of. In late Fall of 2018 they happily announced that they now offered this. I was so relieved.......until I ran the report and it was a monstrous spreadsheet. I'm not a paper person. I prefer to have things automated, but I literally had to print it, tape the pieces of paper together so that I could read the report. Once taped together, it was over 6 feet long. I had to spread it out over a table to read and audit the report. That was Paycor's version of a "W2 Preview". When we left Paycor, they removed our access to the system. Other vendors have continued to provide us access to our employee data, some charge for this access but at least they provide that opportunity. Paycor will not even give us that. We offered to pay a fee but they said no. I don't see how they can legally do that! It's craziness!
- Paycor's greatest strength is their intuitive system. It is extremely easy to use from a user standpoint.
- Paycor's pay grid is super easy to use.
- Paycor's HR and Benefits module is very user friendly.
- Taxation should not be tied to department codes but should be set up at the employee profile level.
- The reporting module leaves much to be desired. There are not enough standard/canned reports. The tool to build reports is very limited.
- The implementation team does not seem very strong. There is improvement needed with communication between and from the implementation team.
- They do not provide features/functionality that is BASIC with their competitors such as W2 previews, check calculator, employees cannot view their own deductions, many standard reports are not available.
- Once you leave them, they do not provide you with full access to your data (is that even legal?)
UPDATE: We have left Paycor. The system had so many issues they could not resolve. Once we left, they refused to give us total access to our data. This has caused many issues for us with the required EEO reporting as well as with our work comp audit. I STRONGLY do NOT recommend Paycor.
- The integration between time and attendance and payroll processing is very seamless and easy to use. Once time is approved and verified, it is very quick and easy to run payroll.
- Creating import files from each pay run to the GL is very quick and easy. All the GL mapping is done in Paycor and is easy to maintain and update as needed.
- Reporting is fairly robust; once a user becomes familiar with the various data fields, creating custom reports is not overly difficult to do.
- Reports for time and attendance are not nearly as robust as reports from payroll; finding the information you need takes more skill.
- The employee review process that is part of the platform is cumbersome; the workflows are clunky and do not really provide any flexibility. Employees are not able to actually add their own comments to their review--they have to give them to their manager manually and then the manager has to enter the comments
Best decision we made this year regarding payroll and HR
- Time-keeping-simple clocking in and out procedures. Easy to fix mistakes/missed punches. On the fly you can see hours for the payroll/day-OT, etc.
- HR-easy on boarding for new employees. We have seasonal employees and it's quick and easy to change their status.
- Payroll-straight forward process. Managers approve hours, I make a few checks and submit. Generally, this takes less than an hour to process payroll.
- Previously, we had outsourced our HR/payroll because of staffing issues. We have a stronger staff now with more experience so we looked into finding solutions to bring it in house. There were not a lot of companies that do both HR & Payroll. I love that it's all one product and I'm not trying to keep track of 2 systems. New employees have found the on boarding process to be straight forward and not take a lot of time. It handles tax payments to multiple states. Employees have on line access to their records and can print those as needed.
- No cons
Paycor Service
- Time & Attendance - easy to use schedules and punching in missed times for employees.
- Benefit Enrollment - Easy to set up with automatic feeds for insurance.
- Reports - Payroll reports are helpful as well as running quarterly reports. Very good selection of reports to run.
- Managers approving time sheets, hard to add just one person to the list because you go by department
- Sometimes there is a lack ok knowledge when a call is made and the wait could be long sometimes
- Uses Carrier Connect to interface benefit changes and deductions directly to insurance carriers from Paycor.
- Time and demand system is easy to use for managers for timekeeping.
- Customer support is easily available in the moment or for scheduled meetings to discuss transitions or complex projects.
- Performance Management platform needs work. Functionality and capabilities are limited. Lack of availability to customize work flows.
- Training course management could be more user friendly.
- I only have two points to comment on in this area.
Paycor is worth every penny
- Taxes.
- We are able to customize each payroll.
- It easily runs bonus payroll.
- There's no one person of contact.
- It can be difficult to get to a specialized department with questions when necessary.
Easy payroll processing
- Excellent customer service.
- Easy to read reports.
- Taxes are always paid on time.
- When I call, the system asks for my client ID. When a representative comes on, I am asked for my ID again. It's a little thing, but why ask again?
- My payroll runs monthly on the 29th. For June, the payroll should have run on the 28th because the 29th was a Saturday. If I hadn't called on the 28th to ask why the payroll wasn't automatically deposited in our accounts, the payroll never would have run because no one works on Saturday.
- Enclosing a copy of all W2s in the end of the year packet would be easier for me, rather than going online to print them out.