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Paylocity

Paylocity

Overview

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

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Recent Reviews

Paylocity experience

10 out of 10
April 15, 2024
Incentivized
We use Paylocity in our organization to run payroll, enter new hires, entered updated information such as deduction, garnishment, update …
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Paylocity Review

9 out of 10
April 15, 2024
Incentivized
We have 3 companies with Paylocity. We use HR, Time and Labor, HRA, COBRA and Onboarding. The new system in submitting payroll is a bit …
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Read Me

9 out of 10
April 15, 2024
Incentivized
Municipal Payroll-we have many different situations that arise during our payroll cycle, including union, non-union, military …
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Paylocity Since 2019

9 out of 10
April 12, 2024
Incentivized
We use Paylocity's suite of features including time & labor, payroll, performance, surveys, expenses, and more. This allows us to work …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (810)
    8.9
    89%
  • Update personal information (838)
    8.6
    86%
  • Pay calculation (811)
    8.6
    86%
  • View and generate pay and benefit information (824)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.paylocity.com/our…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.8
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.6
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.3
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.4
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.1
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.7
Avg 7.7
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Product Details

What is Paylocity?

Paylocity is a software platform designed to give HR pros a way to manage daily tasks in payroll, benefits, talent, and workforce management. The vendor states their technology is backed by a culture that cares about client success, and that they take the time to get to know customers and understand their needs. Paylocity works with users to identify the solutions that will benefit a business today, while paving the way to a better tomorrow.

Paylocity Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paylocity Videos

Paylocity - Care at the Core
Ritch Price Operational Controller, New England Authentic Eats 2,200 Employees

Paylocity Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Paycom, Paycor, and Paychex Flex are common alternatives for Paylocity.

Reviewers rate Direct deposit files highest, with a score of 8.9.

The most common users of Paylocity are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1504)

Attribute Ratings

Reviews

(1-25 of 80)
Companies can't remove reviews or game the system. Here's why
April 12, 2024

Paylocity Since 2019

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We switched to Paylocity in part because of the poor support on our old system. During implementation, Paylocity support was phenomenal and the first couple of year, so was service support. That has declined in the last year or two as it seems more of a team approach to addressing issues rather than a dedicated account rep. FSA support has always been bad for us though. We've tried to get other people involved in hopes of fixing the problem, but still have run into issues each year that it comes time for open enrollment. The FSA program other than that is fantastic!
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Initial response from Paylocity generally does not answer the question asked. And when we had a major issue recently on the benefits side, we were tossed around for several weeks before we got to someone who was able to pinpoint what happened and offer assistance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When I reach out for issues, they have been very responsive. I have not, however, had any contact with the implementation team or assistance with the setup of the new module and that is extremely disappointing!
Daniela Tejeda Kroboth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support team has been responsive and helpful. I am not giving it a ten, because I would like to have one point of contact, like an account manager who knows our company and can guide us better. There seems to be someone assigned to us, but I have no idea who they are or how to reach them.
March 22, 2024

Very Satisfied

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Every person that I have dealt with has been super friendly and easy to work with. I never felt like I was asking a dumb question. They have always been helpful and kind.
March 21, 2024

I'm not a fan.

Score 1 out of 10
Vetted Review
Verified User
Incentivized
I wasn't able to get answers to my questions. They just told me to look up an article or fill out a form first. I didn't feel like anyone really wanted to help me with the issues that I was having. I spoke to at least 3 different people about the same issues and never got answers.
March 15, 2024

Paylocity Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support team is very knowledgeable and helpful every time I contact them. They either fix the problem or make sure I understand how to fix it for next time. I have had no problems with the support team and I contact them by phone and/or through email when needed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
February 23, 2024

All-Encompassing HR Tool

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Their support used to be stellar. Reps were immediately available, helpful, and friendly. In the last 6-12 months, I've encountered reps that make me feel like I'm bothering them. I'll explain an issue and get clipped responses. They really need to do better here. They preach in their webinars about making employees feel supported and often make changes to their community and feedback modules, giving the impression they care. They tout a culture of positivity but, in my opinion, does not correlate with their support personnel. They rolled out a chat feature which, in my opinion, is terrible. It's slow and often times I'll get through to the end and they recommend I call support anyway.
February 22, 2024

A Let Down.

Score 4 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, the team is not knowledgeable, and I often get different answers from multiple people. I was sold on having a dedicated support manager, but that's not the case at all. Email tickets are not thoroughly read, so multiple conversations are required. Tickets get dropped or forgotten about frequently. Response times vary from 1 hour to 2+ weeks, without rhyme or reason.
February 21, 2024

Paylocity Success

Score 6 out of 10
Vetted Review
Verified User
Incentivized
It can be hit or miss. Sometimes we get the answers we need, and other times we have to follow up on tickets like crazy. There seem to be some system bugs that cause weird issues that people can't find answers to which is understood, but more proactive follow up from reps would be great.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Whenever I call in, no one can assist, they don't listen to what I am looking for, often put me on hold for a longgggg time, and say they'll follow up- they don't. Tax registration is sub par. I have asked for a list of all tax ID's Paylocity has allegedly set-up on our behalf(invoices essentially) multiple times and have never received them. It's been 1.5 years.
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