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Paymo

Paymo

Overview

What is Paymo?

Paymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into…

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Recent Reviews

TrustRadius Insights

Paymo is a versatile time tracking tool that is used by freelancers, departments, and organizations across various industries. Freelancers …
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PayMore with Paymo

9 out of 10
November 22, 2020
Incentivized
While I am aware that Paymo offers a great variety of features, we primarily use it for time tracking and issuing invoices. It is used by …
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Easy to track time

9 out of 10
April 14, 2020
Incentivized
We use Paymo to track team members' time working on client projects. The entire company uses Paymo to do this. We even track unbillable …
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Popular Features

View all 14 features
  • Timesheet Tracking (9)
    9.0
    90%
  • Budget and Expense Management (8)
    8.8
    88%
  • Mobile Access (7)
    5.3
    53%
  • Task Management (9)
    3.5
    35%

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud
Up to 10 users

Small Office

$11.95

Cloud
per user/per month

Business

$18.95

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.paymoapp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Paymo - Product Demo - RemoteCon

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

5.9
Avg 7.5

Professional Services Automation

Features that support professional services organizations

9.2
Avg 7.4
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Product Details

What is Paymo?

Paymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into each other to co-exist under the same roof.

Paymo Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Team Collaboration
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Paymo Screenshots

Screenshot of List View.Screenshot of Table View.Screenshot of Gantt Chart View.Screenshot of Full Task Details.Screenshot of Team Scheduling.Screenshot of Leave Planner.Screenshot of Desktop time tracking apps.Screenshot of Mobile time tracking app.Screenshot of Web timer.Screenshot of Timesheets.Screenshot of Time report.Screenshot of Invoicing.Screenshot of Integrations.Screenshot of Kanban ViewScreenshot of Integrations.

Paymo Video

How to navigate Paymo

Paymo Competitors

Paymo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, United Kingdom, Portugal, Germany, Netherlands, France, Poland, Sweden, Denmark, Russia, Italy, Japan, Czech Republic, Brazil, Finland, Romania, Serbia
Supported LanguagesUnited States, United Kingdom, Portugal, Germany, Netherlands, France, Poland, Sweden, Denmark, Russia, Italy, Japan, Czech Republic, Brazil, Finland, Romania, Serbia, China, Norway, Turkey, Slovakia, Czech Republic

Frequently Asked Questions

Wrike, Asana, and Redbooth are common alternatives for Paymo.

Reviewers rate Invoicing highest, with a score of 9.9.

The most common users of Paymo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Paymo is a versatile time tracking tool that is used by freelancers, departments, and organizations across various industries. Freelancers rely on Paymo as their primary time tracking app for client-based work, allowing them to accurately track their hours and share live time reports with hourly-billed clients. Users appreciate the seamless experience provided by both the web and mobile versions of the app. The support team is also highly regarded for their assistance with setup and coding projects.

In addition to freelance work, Paymo is extensively used across departments to track projects, time, and ROI on tradeshows. This helps organizations measure the need for additional personnel and accurately determine the true cost of events. Marketing departments utilize Paymo not only for time tracking but also for managing non-profitable tasks, trade shows, and other projects. The software serves as a centralized tool for managing new client onboarding, time management, accounting, invoicing, and task management. Moreover, freelance consultants in various industries such as engineering transportation find immense value in using Paymo to track time and create detailed invoices for their clients.

Furthermore, Paymo is found to be particularly useful in a hybrid manner by marketing and communications departments where it effectively handles digital advertising scheduling, coordinates asset creation, and provides a comprehensive overview of monthly activities. Administrative staff primarily utilize Paymo for time tracking purposes and issuing invoices. Lastly, companies employ Paymo company-wide to track team members' time spent working on client projects, including unbillable time which aids in productivity tracking. Overall, Paymo proves to be an invaluable tool for accurate time tracking, project management, and efficient invoicing across a wide range of industries.

Efficient Time Tracking: Users have found Paymo's time tracking feature to be efficient and hassle-free. They appreciate that once it is set up correctly, it runs in the background without requiring constant attention.

Intuitive Job Management: Many users praise Paymo for its intuitive organization of tasks and the ability to easily archive completed jobs. This functionality allows for a seamless workflow and helps keep projects organized.

Prompt Customer Support: Paymo's customer support has been highly regarded by users. The chat feature allows them to quickly get assistance, with responses usually received within a couple of hours. Users appreciate the prompt and helpful support provided by Paymo's team.

  1. Lack of Personalized Project List: Some users have expressed frustration with the project list in Paymo, stating that it is not personalized and makes it difficult for freelancers to track their time accurately. They feel that it is challenging to see how much time they have spent on a job since the last recording.

  2. Steep Learning Curve: Several reviewers have found Paymo to be not intuitive, requiring a significant amount of setup on the front end to get jobs where they want them to be. They have mentioned that some features are not located where expected, resulting in a steep learning curve. As a result, some teammates have considered looking for alternative software.

  3. Limited Integrations: Users have noted that Paymo has fewer integrations compared to more mainstream project management suites, which could be limiting for some individuals or businesses who rely on specific integrations for their workflow.

Based on user reviews, users commonly recommend the following for Paymo:

  • Try the free trial: Users suggest trying the free trial of Paymo to see how it helps with business productivity. This allows users to explore features like time tracking, invoicing, estimating, and expenses.

  • Suitable for freelancers and small businesses: Paymo is recommended for freelancers and small businesses. It is regarded as a valuable tool for service/consulting companies, creative industries, and managing projects, budgets, teams, deadlines, tasks, and invoicing.

  • Easy-to-use time tracking: Users appreciate the simplicity and cost-effectiveness of Paymo as a time tracking solution. They find it convenient to track time on multiple devices and emphasize the importance of setting up accurate task and project descriptors.

Overall, Paymo is considered comprehensive, easy-to-use, and cost-effective. It is recommended for freelancers, small teams, consultants, and various industries looking for a simple yet efficient solution to manage time, projects, and invoicing.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
Heather Miller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Great for tracking time if you jump around to different projects often, but a huge learning curve - especially for those who are not as flexible with technology.
November 22, 2020

PayMore with Paymo

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think it is the best invoicing tool, no doubt about it. It is connected to projects, does all the calculation, produces beautiful and neat invoices (customized to your liking). Time-tracking also works great for me, but I just like the UX. I wouldn't use it as a team collaboration tool, perhaps because I went mentally agile, but still may work for some other people.
Neal Bauer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We've found Paymo is a great solution for our small business (>30 people) that do project based engagements. Agencies and other organizations that have a lot of moving parts could really get their money's worth from Paymo.

Paymo might be too complex for a freelancer or individual designer and lacks the automated functionality for businesses that do the same type of work over and over for an individual client.
June 01, 2018

Paymo works!

Lacey Piekarz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It works well for me because my business is small enough that I don't have subcontractors and I don't need to use a full-fledged accounting system. I don't think Paymo links super easily into Quickbooks, for example (I could be wrong -- I think I've tried and found I would have to use several third-party syncing apps to make it work). But for basic time-tracking and invoicing and very basic invoice/payment tracking, Paymo does the job.
Daniel Summers Jr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Well suited: tracking time, making notes to share with clients, live reporting. Less so: tracking and bookkeeping - they don't market it as a bookkeeping app, though they do allow for invoicing through it. Still, my needs are such that I use a separate app for tracking receipts against a project and then invoicing clients.
Kaitlin Berg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Paymo has been a useful tool for us to justify needing another administrative team member because of all the time we were able to attribute to those tasks. It would be helpful if we were able to group our events together when examining the bigger picture time spent. Being able to manipulate the data after the fact would bring my 8 recommendation to a 10.
Jillyn Dillon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paymo is great for project management with a distributed team. It does a wonderful job of pulling all of the management tools needed to run a business together into one intuitive package. It doesn't have a chat app included in the platform, and we wish there was Glip integration to fill that gap.
May 25, 2018

Paymo Certified!

Lisa Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Anyone looking to track project time based on tasks. It is not defined by costs, you can just see time. It is also great for trade show tracking of expenses. I highly recommend it for supervisors and project managers.
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