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PayPal Zettle

PayPal Zettle
Formerly PayPal Here

Overview

What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users…

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Recent Reviews

TrustRadius Insights

PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the …
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Portable and Reliable

8 out of 10
March 24, 2022
Incentivized
We use PayPal Zettle as a means to process credit card payments for our small newspaper. We tend to run through about two transactions per …
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Pricing

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What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Square POS?

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

What is Podium?

Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.

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Product Details

What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.

PayPal Zettle Video

The TrustRadius team goes over some of the best free POS software and services, which includes Paypal Zettle.

PayPal Zettle Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the ability to transform mobile phones into point-of-sale systems without the need for additional hardware or lengthy banking processes, businesses have found it to be an invaluable tool. Instant payments facilitated by PayPal Zettle eliminate the need for bank transfers or checks, providing a seamless transaction experience for both businesses and customers. The fast and fluid PayPal Here hardware allows for quick and efficient transactions, saving time and avoiding the expense of a separate POS system. Integrating PayPal Zettle with eCommerce platforms like BigCommerce allows for easy inventory management across online and in-store sales. Solo business owners appreciate the simplicity of PayPal Zettle's Bluetooth card reader and user-friendly app, enabling them to accept payments during consultations and ultimately boosting sales. It is also widely used by businesses managing multiple online stores, accepting orders over the phone, and selling physical goods and information products in person at events. Nonprofit organizations have successfully utilized PayPal Here for accepting charitable contributions, processing credit card payments at fundraising events, and facilitating manual entry of orders or donations. Additionally, service businesses benefit from PayPal Here as it allows them to take customer credit card payments on-site, regardless of their location. Overall, PayPal Zettle has simplified credit card payment processing for small businesses, streamlined operations, reduced wait times, improved customer experiences, and ultimately increased purchases and customer satisfaction. With its versatile features and integration capabilities with eCommerce sites, PayPal Zettle proves to be a valuable tool across various industries.

Efficient hardware connection: Users have praised the seamless and efficient hardware connection of PayPal Zettle. Many reviewers have stated that their mobile devices and the PayPal Zettle application quickly recognize the hardware, saving them valuable time compared to other POS systems.

Instant transaction processing: The instant transaction processing feature of PayPal Zettle has been highly regarded by users. Numerous reviewers have mentioned that transactions can be carried out within a second simply by passing the NFC chip inside the system, providing a smooth and efficient payment experience.

Convenient transaction history management: Users appreciate the convenience of tracking and managing their transactions with PayPal Zettle. Several reviewers have pointed out that the transaction history is conveniently shown in their registered PayPal account, giving them an easy-to-access overview of their payment history.

Delayed Access to Funds: Some users have reported that payments received through the PayPal Here system are initially frozen for 48 hours, causing delays in accessing funds.

Limited Features and Integration: Several users have mentioned that the PayPal Here application lacks certain features and integration options with their PayPal accounts, which can be limiting for their business needs.

Lack of Inventory Control and Integration: Users have expressed dissatisfaction with the lack of built-in inventory control in the PayPal Zettle software. Additionally, some reviewers have noted that it does not integrate directly with popular platforms like WooCommerce, making it less convenient for managing their business operations.

Attribute Ratings

Reviews

(1-18 of 18)
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June 28, 2022

Highly Recommended

William Stewart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I absolutely LOVE this system. It is very fast and easy to use, and integrates with my eCommerce platform perfectly. Support is excellent and I rarely have any hold time when calling. I don't need to call often at all, but I did a fair amount when first setting up the system as the instructions are incomplete and quite limited. They were very helpful and knowledgeable. The card processing fees are really low and the money is in my account quickly, even on weekends! I can either keep the funds in my PayPal account and access them with my PayPal business debit, or I can transfer them to my back (or a combination of these). The funds are always in my bank next business day. Also, it was one of the least expensive solutions out there as far as the hardware goes. There are a few minor issues on my "wishlist", such as being able to use HTML when creating the product description. I have to go into my eCommerce platform and edit the descriptions to match the overall look & feel of my other products that are not on the Zettle app. I highly recommend it!
Tara Brueske | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Honestly, It has been fabulous for me as a musician at a live concert. Just recently, I played a gig where the person wanted to pay me with a biz credit card and it makes it so smooth to be able to do it right there--even before the concert begins. Plus, they can get a receipt emailed to them right away so all the proper paperwork is taken care of. I can do my gig with ease and know I'm already paid.
The only place I can think of at the moment where it might be less appropriate is if a church asked for money with people coming around with this app. But otherwise, I think it can definitely improve your business profits.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The basis of my business is an online store, which is a website with CMS Wordpress + WooCommerce. About 70% of orders, customers pay online, and only the remaining 30% upon receipt at the pickpoint orders, therefore main warehouse accounting is maintained in the website CMS. With a plugin for WooCommerce, PayPal Zettle is the easiest way to manage a single inventory across platforms and allows you to automatically sync product data and inventories.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think it is perfect for little business like entrepreneurs and for bigger business i think it is better use the bank's terminal. I see many posibilities to use it in microbusiness. And it is really helpfull on this kind of business for the facility and freedom to don’t have limits to use it. I think if the commission sounds great for you, use it!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
PayPal Zettle is well suited in situations where you are on the go and need to collect payment information so for example trade shows or pop up shops. Since most people don't carry cash nowadays this makes it extremely helpful to still gather those crucial payments.
March 24, 2022

Portable and Reliable

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I recommend PayPal Zettle quite a bit, actually. Its flexibility is easy enough to use for people who are not used to technology. Square has good traits, too, but since so many people already have PayPal accounts, it makes it much easier to use. It is perfect for everyday use of bot large and small transactions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I really struggle with it at certain events we do that are in low cell-signal areas. In higher signal areas, I don't usually have too many problems using it. And it's handy to be able to email or text receipts since as a charity, people can write off their donations and we don't have to worry about providing tax receipts. And they don't have to worry about keeping track of some little piece of paper while they're out and about enjoying the events.
Jessica Alvarez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Despite the time that you have to wait to be able to receive the money for each transaction made through the PayPal Here POS system, I consider that it is a system that has a lot of potential and that, without a doubt, allows companies to obtain a lot of POS system cheaper, no need to pay for a bank POS system that is much more expensive and requires a more complex process to configure and register at the bank branch. I would definitely recommend PayPal Here for any small, medium or large company, it has excellent potential, the reading of the NFC chips is instantaneous and allows each credit or debit card to be recognized immediately and the transaction to be completed in a few seconds. It is a very advanced system, easy to use and very easy to configure, if you are looking for a system that is not so complicated to add a POS to your company, PayPal Here is the best option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If another nonprofit asked me if PayPal Here is good for collecting credit card donations through mobile devices, I would say that it absolutely is. Whether at a big fundraising event or a small gathering, PayPal Here has met our needs very well. All one needs is a device with the PayPal Here app and the card reader. So easy!
Kevin Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Local clients like my barber shop clients or any small business who hires my agency love having a quick pay option available rather than hearing "send me an invoice". I love that the device fits inside my pocket so easily and actually holds a steady charge but it should be charged before each planned use. Setting it up took an entire 5 minutes or less to get it "swipe-ready".
Jim Nelson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PayPal Here makes it simple for any small business owner to process credit card transactions in person or manually enter credit card information when accepting orders over the phone or by email. Authors, or anyone selling at craft fairs, should consider using PayPal Here for instant credit card transaction processing in person or when taking orders by phone.
October 25, 2019

Fast, Easy, & Convenient

Fredrick Doss, M.A. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paypal Here is perfect for when you're constantly on the go. Our campaign sometimes does 3-5 events per day and we always need the ability to take donations, especially when we've run out of donation envelopes. As long as you have an internet connection and a smartphone, Paypal Here makes it easy. Collect payments on the road, and all of the information for compliance is waiting for you when you log in on your desktop or laptop.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
PayPal Here seems to be well suited for low volume merchants with a low average sale. We seem to struggle to have any kind of stability or success in taking payments with an average single sale amount of $300 and have to call in for help every time. They also don't always follow their own rules regarding when they will hold funds and when they won't.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you have a retail experience for your customers that you would like to take off site, this is the perfect solution. I can also imagine that companies would use PayPal Here in their onsite retail shops as well. PayPal Here makes it very easy for someone to walk around and check people out without waiting in lines (similar to an Apple store).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using it at retail stores is the best spot for it. Having the ability to checkout customers all over the store instead of standing in long lines at the front is very helpful. Can keep customers instead of them shopping somewhere else. I think one place where it would not work so great is at groceries store. It would be hard to check people out in the middle of the store with a lot of items.
Andy Ryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paypal here is perfect for events. You can show up and just pull out your phone and take payments. I wouldn't recommend it for a point of sale system. There are much better alternatives to that if you have a retail location and are doing hundreds of transactions a day.
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