TrustRadius Insights
PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the …
Overview
What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users…
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What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.
PayPal Zettle Video
The TrustRadius team goes over some of the best free POS software and services, which includes Paypal Zettle.
PayPal Zettle Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(53)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the ability to transform mobile phones into point-of-sale systems without the need for additional hardware or lengthy banking processes, businesses have found it to be an invaluable tool. Instant payments facilitated by PayPal Zettle eliminate the need for bank transfers or checks, providing a seamless transaction experience for both businesses and customers. The fast and fluid PayPal Here hardware allows for quick and efficient transactions, saving time and avoiding the expense of a separate POS system. Integrating PayPal Zettle with eCommerce platforms like BigCommerce allows for easy inventory management across online and in-store sales. Solo business owners appreciate the simplicity of PayPal Zettle's Bluetooth card reader and user-friendly app, enabling them to accept payments during consultations and ultimately boosting sales. It is also widely used by businesses managing multiple online stores, accepting orders over the phone, and selling physical goods and information products in person at events. Nonprofit organizations have successfully utilized PayPal Here for accepting charitable contributions, processing credit card payments at fundraising events, and facilitating manual entry of orders or donations. Additionally, service businesses benefit from PayPal Here as it allows them to take customer credit card payments on-site, regardless of their location. Overall, PayPal Zettle has simplified credit card payment processing for small businesses, streamlined operations, reduced wait times, improved customer experiences, and ultimately increased purchases and customer satisfaction. With its versatile features and integration capabilities with eCommerce sites, PayPal Zettle proves to be a valuable tool across various industries.
Efficient hardware connection: Users have praised the seamless and efficient hardware connection of PayPal Zettle. Many reviewers have stated that their mobile devices and the PayPal Zettle application quickly recognize the hardware, saving them valuable time compared to other POS systems.
Instant transaction processing: The instant transaction processing feature of PayPal Zettle has been highly regarded by users. Numerous reviewers have mentioned that transactions can be carried out within a second simply by passing the NFC chip inside the system, providing a smooth and efficient payment experience.
Convenient transaction history management: Users appreciate the convenience of tracking and managing their transactions with PayPal Zettle. Several reviewers have pointed out that the transaction history is conveniently shown in their registered PayPal account, giving them an easy-to-access overview of their payment history.
Delayed Access to Funds: Some users have reported that payments received through the PayPal Here system are initially frozen for 48 hours, causing delays in accessing funds.
Limited Features and Integration: Several users have mentioned that the PayPal Here application lacks certain features and integration options with their PayPal accounts, which can be limiting for their business needs.
Lack of Inventory Control and Integration: Users have expressed dissatisfaction with the lack of built-in inventory control in the PayPal Zettle software. Additionally, some reviewers have noted that it does not integrate directly with popular platforms like WooCommerce, making it less convenient for managing their business operations.
Attribute Ratings
Reviews
(1-18 of 18)Companies can't remove reviews or game the system. Here's why
June 28, 2022
Highly Recommended
- Integration with eCommerce platforms
- Ease of use
- Low card processing costs
- Low hardware cost
- Speed of transaction processing
- Speed of accessing funds
- Documentation
- Cannot use HTML for creating description
- Ease of use
- It's immediate that I receive my payment
- I can use it with a phone
- I can use it with or without a card reader
- If you only have an option of sliding a credit card through a card reader, it can keep showing errors
- It would be nice to have a ready made receipt available to email the customer after purchase
- Sometimes it's hard to know where to put the actual person or company name when they buy
- Acceptable price
- Simply manage a single inventory across platforms
- A lot of payment options
- Some payment methods are only available in specific countries
April 28, 2022
Easy to setup and use POS for in-person card payments
Score 8 out of 10
Vetted Review
Verified User
- Ease of use
- Low cost hardware
- Easy to setup and get started
- Funds available right away
- Documentation
- Rates are slightly higher than our ecommerce credit card processor
- Connection sometimes fails
March 29, 2022
Use zettle for your business!
- It is really practical to move anywhere
- It has great connection in most places
- You don’t need a minimun amount of sales required to get the zettle like with the bank options
- The commission is not to high
- The commission can be less
- The design of the product is a little old
- The connection a very few times fail
March 27, 2022
PayPal Zettle For POS Use
- Payments
- Returns
- Receipts
- Bugs
March 24, 2022
Portable and Reliable
- Ease of Use
- Immediate Payment
- Good conflict resolution
- Use of the app
- Rates are relatively high
- Should automatically send chip reader
- Descriptions do not always show up in card statements
March 23, 2022
As Cash Disappears, PayPal offers a solid option
- Can be a quick way to pay with a credit card.
- Is easy to use.
- It is a brand name that the general public recognizes and at least mostly trusts.
- Missing functionality: It doesn't work well when the cell signal is low, like in a large metal building. We really struggle with slow loading or transactions refusing to go through.
- Ideally, we'd want an offline version, but obviously, that's not really possible. If it could function with a lower signal though, that would be a major improvement.
June 07, 2021
Perfect hardware for NFC reading.
- The PayPal Here hardware connection is very effective, my mobile device recognizes it immediately and the PayPal Here application to receive payments also recognizes it immediately. I don't have to wait a long time like some other POS.
- Transactions are made instantly, you just have to pass the NFC chip inside the PayPal Here system, and in a second the transaction will be carried out and it will be shown in the history of the PayPal account registered in the POS.
- It is very easy to provide a receipt to the customer when they use their card within our PayPal Here POS system, as it allows us to digitally send a ticket to the customer and also allows us to send the invoice by email.
- Payments received through the POS are reflected in the PayPal account associated with the PayPal Here system. In our case, we have associated our Business PayPal account, however, the payments appear as frozen for 48 hours. They are received in the PayPal account immediately but remain frozen during that time.
- The PayPal Here application is quite simple, it has a simple design and the PayPal Here functions include a system where you can see the payment history, you can send the receipt of each transaction and you can also configure the POS system, without However, I think they should add more features to better integrate with my PayPal account.
May 21, 2020
Happy PayPal Here Customer
- PayPal is a trusted brand so people are comfortable using PayPal Here to make donations.
- The PayPal Here app is very easy to navigate.
- The PayPal Here card reader works very well and is small, which makes it convenient to use on the go.
- The receipt that people receive for a donation made through PayPal Here isn't easily edited/adjusted. I would like to add our branding and specific text to it.
March 10, 2020
I'm glad PayPal is here!
- Accepts both chip and swipe functions with most readers.
- Funds available quickly.
- Multiple integrations.
- Improved battery capacity with each new release.
- More integrations for the PayPal app.
January 15, 2020
PayPal Here Facilitates Manual Credit Card Transactions
- PayPal Here makes it simple to manually process credit card transactions.
- The PayPal Here card reader allows us to accept credit card payments in person.
- PayPal Here does not appear to integrate directly with WooCommerce.
- PayPal Here has no built-in inventory control that I am aware of.
October 25, 2019
Fast, Easy, & Convenient
- It is incredibly easy to accept donations via card for our organization. It usually takes 3 minutes or less.
- It allows for easy collection of information we must report for campaign finance reporting and compliance.
- It is exceptionally easy if the donor already has a PayPal account. Donations are collected in record time without the need to collect any additional information except the donor's employer and occupation. The other information needed is already stored in their account.
- Usually, if there is any delay in donation processing it has to do with the speed at which a credit transaction is processed, but I know part of that is the strength of the internet connection.
- While it is user-friendly, it does require some training for people that have never used it before to ensure donations are processed correctly. It usually takes a few uses before newer employees feel comfortable using it with confidence.
- The user interface is very easy to use and intuitive.
- The free card reader is invaluable to businesses that choose not to invest in more expensive options. The cost for entry is not a roadblock to accepting payments.
- The PayPal here app is compatible with different operating systems, so it doesn't matter if you have an iPhone or an Android.
- While swiped payments are easy, manual entry of payment information often fails. This is a major roadblock when you are in the service industry because not everyone who is making payment is on site.
- In almost every instance of accepting a payment, we have to call in and reverify every piece of information about our business before we are successful.
- Whatever system they use to determine how high risk your business is can limit your usage if they get it wrong.
- Customer service is inconsistent at best. Sometimes issues are handled quickly and easily, other time you have to jump through hoops.
December 04, 2018
PayPal Here Has Opened Up Our Retail Experience
- Our customers can check out no matter where we are.
- It is incredibly easy to use. Training new retail employees and volunteers takes almost no time.
- When we were shopping around for solutions, Paypal Here was very cost effective.
- Implementation with our current systems went very smoothly. The Paypal support team was great.
- There are times where we have connectivity issues. I am not sure this falls directly on Paypal, but some sort of solution for times when there is poor cellular or internet coverage would be nice.
- We really haven't had too many issues with the actual product. It does exactly what we were looking for.
July 24, 2018
Fast, easy and useful!
- On the go - can bring anywhere and still swipe peoples card.
- Easy to use - plug it in the phone and swipe away.
- Fees are cheap. You won't lose out on money by using PayPal here.
- No offline mode. You have to have service to swipe someone's card.
- Customer support could be better at times.
- And then there are fees if they are not using US cards. Which is not that big of a deal because it only happens every once in a while.
- Taking credit card payments in person. Very handy for live events.
- No set up fees or monthly fees for the paypal here app
- Low transaction fees.
- I don't believe you can set up monthly billing from the paypal here app.
- I use the Paypal from a web browser more than I use the app
- Sometimes the finger print scanner doesn't come up and I have to type in my password. No big deal.
- Easy to use and understand interface
- Versatility across devices and through the dashboard
- Easy to understand terms
- This is a service best for small non-profits and self-employed artists.
- Reliant on wifi or mobile access