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PayPal Payments Pro

PayPal Payments Pro

Overview

What is PayPal Payments Pro?

PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million…

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Recent Reviews

TrustRadius Insights

PayPal Payments Pro has proven to be a versatile and reliable payment processing solution for various industries and businesses. Users …
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TrustRadius Insights
TrustRadius Insights

A Real Pal

9 out of 10
September 15, 2021
Paypal payments solution is used for my part-time ecommerce business. The payments that I need to make for purchasing any software or …
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PayPal is not your Pal

1 out of 10
September 01, 2021
PayPal is NOT used by my organization. I used it to see how we could implement it in a future mobile project we are working on it failed …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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QR code Transactions

1.90% + fixed fee

Cloud
per transaction

Charity Transactions

2.20% + fixed fee

Cloud
per transaction

Commercial Transactions - In-Store

2.70% + fixed fee

Cloud
per transaction

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is PayPal Payments Pro?

PayPal Payments Pro Video

How PayPal Works

PayPal Payments Pro Competitors

PayPal Payments Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.

Alipay, Finix, and kevin. are common alternatives for PayPal Payments Pro.

Reviewers rate Support Rating highest, with a score of 2.3.

The most common users of PayPal Payments Pro are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(228)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PayPal Payments Pro has proven to be a versatile and reliable payment processing solution for various industries and businesses. Users have praised its convenience and security in facilitating transactions, whether it's reimbursing group expenses, processing payments for an ecommerce business, or distributing payroll for a large company. With its integration capabilities, PayPal Payments Pro seamlessly works with other platforms like BigCommerce Store and Shopify, instilling trust among customers and reducing cart abandonment. Freelancers and contractors have also benefited from the platform, as it simplifies payment processes, eliminates the need for manual checks, and ensures accurate record-keeping. Additionally, PayPal Payments Pro has become a popular choice among non-profit organizations for its ease of use and lower processing charges compared to other event management software. The user-friendly interface and fast payment transfers have made it a preferred option for businesses of all sizes, offering a pleasant experience with minimal wait times for payments to be received.

Intuitive and User-Friendly Interface: Many users have praised PayPal Payments Pro for its highly intuitive and user-friendly interface. They have found the clean layout and intuitive design of the platform to be easy to navigate, allowing them to perform tasks efficiently. This emphasis on a positive user experience through a well-designed interface has been appreciated by reviewers.

Efficient Mobile App Performance: The mobile application of PayPal Payments Pro has received high praise from reviewers for its speed and efficiency. Users have mentioned that they can make quick payments within seconds, which contributes to their convenience and productivity when managing payments on the go. The swift payment processing and fast performance of the mobile app have been recognized as valuable features by users.

Seamless Integration Capabilities: Reviewers have highlighted PayPal Payments Pro's integration capabilities as a significant advantage. They appreciate how the platform simplifies the checkout process and seamlessly integrates with websites and platforms like WooCommerce. This seamless integration saves time and effort for businesses, enhancing workflow efficiency for users.

Difficulty in reaching customer support: Some users have expressed frustration with the lack of support options and difficulty in reaching a live person for assistance. They mention that only email communication is available, and the responses received are often unsatisfactory and do not provide helpful information.

High fees for international payments: Several users have complained about the high fees associated with international payments. They mention charges for international transfers, currency exchange, and poor exchange rates. Some users question why they cannot add a bank account in a foreign currency and suspect that PayPal's motivation is to collect fees.

Funds or accounts being blocked without explanation: A number of users have reported instances where their funds or accounts were blocked without any explanation or reason provided by PayPal. They feel frustrated as PayPal holds their funds without providing any real information on why this action was taken.

Attribute Ratings

Reviews

(1-25 of 73)
Companies can't remove reviews or game the system. Here's why
April 29, 2022

PayPal Payments Pro secure payment method and reliable for your business.

Verified User
Supervisor in Customer Service
Government Relations Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's been great to use in purchasing components that we need to keep track of and can refer to our Papal invoice to cross-reference vendors and supply orders to confer who we received the products from. We deal with multiple vendors and may get shipments with similar components but maybe from other departments. Having a Paypal Payments Pro to look up our invoices and cross-references our orders help us verify our shipment.
March 22, 2022

Almost perfect payment option on the Internet

Rohit Langde | TrustRadius Reviewer
Rohit Langde
Marketing Manager
MalwareFox (Computer & Network Security, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is very much applicable to freelancers and small business owners who want to take a business to the global level. There aren't many scenarios where it is not applicable but I would not recommend it to businesses looking up for complete selling solution like a shopping cart with an affiliate, CRM, and digital delivery management.
March 21, 2022

Security in transactions and billing

Carlos Begazo | TrustRadius Reviewer
Carlos Begazo
Sales Manager
Safe Travel Cartagena (Leisure, Travel & Tourism, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
There are many billing alternatives or ways to use payment and collection methodologies, however, it is useful to use the one that best fits your environment, and this is what Paypal has offered us a company, I recommend to anyone who does not know the tool to see from a better perspective how easy it is to use and the benefits it can bring to your business.
December 13, 2021

Good payment processor from a well known brand

John Crumpton | TrustRadius Reviewer
John Crumpton
Technical Director (CTO)
Doublesided (Design, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PayPal Payments Pro is suitable for when clients sell items on their website or want to accept donations. It allows customers to buy using their bank or credit card - but not crypto, yet - and the payment process is seamless. For agencies/dev team the documentation is good and they have been around for a long time.
November 25, 2021

Earn Dollars in South Africa

LS
Louis Schietekat
Managing Director
IP Braai (Legal Services, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When a South African business has international clients who prefer to pay in dollars. PayPal works great for this including invoicing features such as setting up templates, saved products, and saved clients. The client then has several ways to make payment and reducing the barrier to payment means quicker payments more often.
September 15, 2021

A Real Pal

Jawaid Hameed | TrustRadius Reviewer
Jawaid Hameed
Management Consultant
Freelance (Hospitality, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
September 01, 2021

PayPal is not your Pal

Verified User
Vice-President in Corporate
Computer Software Company, 51-200 employees
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I don't think PayPal payments are well suited for people that will use it from multiple transactions. The only good thing is that they are pretty secure but that's it. There are so many others that are easier to use, don't have as many restrictions and have better customer service. In my opinion PayPal is overrated, overpriced and provide the worse customer service in their space
June 24, 2021

A reliable and easy to implement payment system

Verified User
Engineer in Engineering
Information Technology and Services Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For any web application looking to integrate a secure form of payments and integrate with different providers for credit cards, banks, different types of accounts, using PayPal Payments will be a good option. In a few hours of work, you can get a fully working payment integration with PayPal Payments. Their API endpoints have adequate documentation. In addition, they offer sandbox environments to test the endpoints with little to no implementation on your end, [so] not using it will be more of an excuse than anything else.
June 24, 2021

PayPal Payments - international payment solution for small & medium enterprises

Ramakant Rout | TrustRadius Reviewer
Ramakant Rout
Digital Marketing Profession
sociodigit (Information Technology & Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Although PayPal Payments makes it easy to send and receive payments being the biggest company in the FinTech business right now, it is always advisable to use an alternative if available. For freelancers and professionals who deal with international clients, I would definitely recommend options like Payoneer over PayPal.
  • No account maintenance fee.
  • Multiple payment options.
  • Support multiple country currencies.
  • No transaction limit.
  • Sending fund directly PayPal integrated email id.
June 21, 2021

PayPal Payments: Great for Beginners

Andy Ryan | TrustRadius Reviewer
Andy Ryan
Launch Engineer
Let's Launch (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PayPal Payments is well suited for low monthly transactions and online payment processing. It's very easy to get things set up with PayPal Payments. It is a great payment processor for anyone starting out. It's much easier to use and set up than others such as Stripe. There are a lot of other great PayPal services for businesses and that makes it a good choice.
June 07, 2021

Quick, simple and secure!

Verified User
Director in Corporate
Business Supplies & Equipment Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Best suited for people with e-commerce websites. The quick and easy payments make customers want to use it, plus it has their card details saved so they don’t want to go through the hassle of typing them in every time.

Not so much suited for paying suppliers but still does the job.
June 07, 2021

Ability to send and receive instant payments.

Jessica Alvarez | TrustRadius Reviewer
Jessica Alvarez
Founder
GAL Real Estate (Real Estate, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The platform in general does not present any type of failure that affects the operation or development of the user, it is a service in which the user can complete all types of payments instantly. The most complex process is when a PayPal account has been created recently, when you complete a payment for the first time to a person, the payments will be frozen for 48 hours and that is somewhat annoying, however, after adding a contact list, and complete payments constantly, the funds will arrive instantly, they will not be frozen. It is a very powerful service, very easy to use and helps to complete payments in all types of currencies. I would undoubtedly recommend it to any company or labor sector, it adapts to any type of company, no matter if it is small, medium or large.
May 29, 2021

PayPal Payments -- it's a no-brainer

Blake Baron | TrustRadius Reviewer
Blake Baron
Product Manager
Midwest Tungsten Service (Retail, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Accepting PayPal and even using them as your standard payment provider is a no-brainer. Yes, there are others you could integrate with, but PayPal Payments is just simple and already trusted by consumers of all walks of life. Maybe you could negotiate a better rate with a different provider if you're a large company, but unless you're in the payments business, you don't want to be thinking about payment providers.
May 27, 2021

PayPal Payments Delivers on Easy Payment Promises

Jaime L. Regan | TrustRadius Reviewer
Jaime L. Regan
Partner
Harris Beach PLLC (Law Practice, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PayPal Payments is an intuitive and easy to use app that makes it extremely easy for employees to pay each other digitally, on the go, and when they are not all in the same location. Even when people are in the same location, PayPal makes things much simpler in a time where most people do not want to be physically contacting each other or exchanging cash that numerous hands have touched. I cannot think of a single situation in which PayPal Payments is not appropriate!
May 22, 2021

PayPal Payments - The fastest and secure way to accept payments

Verified User
Manager in Information Technology
E-Learning Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The strength of PayPal Payments is that it works well for websites with small products, invoice payments, donations, etc. Also, the button integration takes away the pain of setting up everything. With the button code, we can integrate PayPal Payments on-page or website we want.

Also most of the time the payments are completed instantly and we do not need to keep on waiting multiple days like in the case of Bank transfers.
May 22, 2021

A Must Have Payment Option!

Ashlie Pappas | TrustRadius Reviewer
Ashlie Pappas
Founder
Naturally Ashlie, LLC (Health, Wellness and Fitness, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PayPal Payments is best for one-off transactions and not any sort of recurring payment plans or subscriptions. It's still a great option as it makes payment very easy on both ends. It's well suited for any sort of e-commerce transaction and I think we'll see it offered more and more frequently in brink and mortar establishments. It's best for any situation where the customer may not have a physical credit card handy and the ability to purchase with a password aids them in making a decision in that moment to purchase.
May 22, 2021

PayPal Payments - great tool for new businesses

Verified User
C-Level Executive in Marketing
Marketing & Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PayPal Payments is great for new businesses who aren't in a spot to add extra expenses to their daily routine. If you want a professional appearance without cost, PayPal Payments is a great way to do so. It gives you that upper hand as well when it comes to tax time so you can have all of the information from signed clients in one spot rather than mixed into your regular use of your Venmo.
May 22, 2021

Amazing payment processor with a cool user interface!

Sanchit Kharbanda | TrustRadius Reviewer
Sanchit Kharbanda
Director of Customer Success and Operations
Droplr (Information Technology & Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
A PayPal Business account gives us the flexibility to accept payments wherever we sell our services across the globe. Seller protection on eligible purchases and access to millions of active PayPal accounts worldwide. Learn more about the benefits of opening a PayPal account for your business and Integrates with non-PayPal shopping cart systems like Shopify and BigCommerce Etc. It's best for startups and big organizations.
May 22, 2021

PayPal Payments - Anytime, Anywhere!

Alfred Brock | TrustRadius Reviewer
Alfred Brock
Assistant Director of Business Operations
The Wayne Focus (Biotechnology, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is best suited where individuals are on the move. It is also uniquely appropriate for accepting payments immediately against orders or bills. Stockbrokers on the move should look this over to cut their strings to large firms. It allows for decisions to be finalized and to begin or complete a payment cycle immediately.
May 22, 2021

A strong force, but being challenged by fresher options

Verified User
Technician in Information Technology
Education Management Company, 1-10 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • PayPal Payments is a quick way to receive payments from other people or businesses
  • PayPal Payments's BrainTreeGateway product/company allows developers to embed credit card payments in their websites
  • As a small business, it's an easy solution to begin accepting credit card payments
  • The PayPal brand is popular, but less cool than some other option
May 22, 2021

Best product for making international transactions.

Verified User
Engineer in Research & Development
Information Technology & Services Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • Very useful for freelancers and for startups to receive their payment of projects and works.
  • It can be used for transferring money internationally with a small service fee.
  • Helps to transfer money from freelance websites and some wallets to PayPal wallet, then the money from the wallet to our bank account.
  • it cannot used for UPI transactions, so it will not be used in small rural areas.
May 22, 2021

PayPal Payments for online fast and secure payments

Verified User
Account Manager in Sales
Computer Software Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PayPal Payments is well suited to implement a fast and secure service to receive digital payments. Customers frequently prefer to use PayPal Payments instead of their cards and often explicitly request to use it to send payments. Additionally, the service is very easy to use and implement and it's a good solution for online fast payments.
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