TrustRadius Insights
PayPal Payments Pro has proven to be a versatile and reliable payment processing solution for various industries and businesses. Users …
Starting at $0.02 per transaction
View PricingOverview
What is PayPal Payments Pro?
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million…
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Pricing
QR code Transactions
1.90% + fixed fee
Cloud
per transaction
Charity Transactions
2.20% + fixed fee
Cloud
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
Cloud
per transaction
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is PayPal Payments Pro?
PayPal Payments Pro Video
How PayPal Works
PayPal Payments Pro Competitors
PayPal Payments Pro Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
Reviewers rate Support Rating highest, with a score of 2.3.
The most common users of PayPal Payments Pro are from Small Businesses (1-50 employees).
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(228)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
- Cons
PayPal Payments Pro has proven to be a versatile and reliable payment processing solution for various industries and businesses. Users have praised its convenience and security in facilitating transactions, whether it's reimbursing group expenses, processing payments for an ecommerce business, or distributing payroll for a large company. With its integration capabilities, PayPal Payments Pro seamlessly works with other platforms like BigCommerce Store and Shopify, instilling trust among customers and reducing cart abandonment. Freelancers and contractors have also benefited from the platform, as it simplifies payment processes, eliminates the need for manual checks, and ensures accurate record-keeping. Additionally, PayPal Payments Pro has become a popular choice among non-profit organizations for its ease of use and lower processing charges compared to other event management software. The user-friendly interface and fast payment transfers have made it a preferred option for businesses of all sizes, offering a pleasant experience with minimal wait times for payments to be received.
Intuitive and User-Friendly Interface: Many users have praised PayPal Payments Pro for its highly intuitive and user-friendly interface. They have found the clean layout and intuitive design of the platform to be easy to navigate, allowing them to perform tasks efficiently. This emphasis on a positive user experience through a well-designed interface has been appreciated by reviewers.
Efficient Mobile App Performance: The mobile application of PayPal Payments Pro has received high praise from reviewers for its speed and efficiency. Users have mentioned that they can make quick payments within seconds, which contributes to their convenience and productivity when managing payments on the go. The swift payment processing and fast performance of the mobile app have been recognized as valuable features by users.
Seamless Integration Capabilities: Reviewers have highlighted PayPal Payments Pro's integration capabilities as a significant advantage. They appreciate how the platform simplifies the checkout process and seamlessly integrates with websites and platforms like WooCommerce. This seamless integration saves time and effort for businesses, enhancing workflow efficiency for users.
Difficulty in reaching customer support: Some users have expressed frustration with the lack of support options and difficulty in reaching a live person for assistance. They mention that only email communication is available, and the responses received are often unsatisfactory and do not provide helpful information.
High fees for international payments: Several users have complained about the high fees associated with international payments. They mention charges for international transfers, currency exchange, and poor exchange rates. Some users question why they cannot add a bank account in a foreign currency and suspect that PayPal's motivation is to collect fees.
Funds or accounts being blocked without explanation: A number of users have reported instances where their funds or accounts were blocked without any explanation or reason provided by PayPal. They feel frustrated as PayPal holds their funds without providing any real information on why this action was taken.
Attribute Ratings
Reviews
(1-25 of 73)Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
It was efficient in business purchases and supplies through a Paypal. It was accepted by major suppliers which were a hassle-free no brainer for us to use the card. We require a great number of tech supplies and this card allows us the purchasing power to order supplies seamlessly.
March 22, 2022
Almost perfect payment option on the Internet
Being a payment processor with almost no implementation skills required, it is only used by the Sales department. The problem of getting paid quickly and safely is the main concern for any business and PayPal gives a head-start. It helps to avail the payment facility from around the globe within minutes of integration with our website and shopping cart.
March 21, 2022
Security in transactions and billing
Score 8 out of 10
Vetted Review
Verified User
Paypal is our main financial service, being a tourist company, many international and national travelers use this tool, and it has been the most affordable and practical when it comes to payments. It is possible to see the transactions and keep a record of them, it's easy to receive or pay in different currencies and keep the payment contacts of any client or colleague and thus make a quick transaction. I like that Paypal works in real-time, transactions are made immediately, all sectors of our company use Paypal to receive their payments, a little more in the sales area since we take care of checking and making receipts for our customers. It's possible to do so many things on its platform without having to look for another one, the billing processes are fast and it allows us to customize it on behalf of the client from our business account. We have been using Paypal for some time and we trust its security when receiving or making our payments.
December 13, 2021
Good payment processor from a well known brand
At our agency we built a custom ecommerce shop for a client which allows them to sell items online. They couldn't always get staff to open their small bricks and mortar shop and need an online solution. They looked at Shopify but wanted something we could set up without extra ongoing monthly fees.
November 25, 2021
Earn Dollars in South Africa
We provide legal services to clients abroad. It is thus super useful to accept payment via PayPal in American dollars. We can set up the invoice within the PayPal platform and send it directly to the client or download it in PDF format. The client can then pay via card or directly from their PayPal account.
September 15, 2021
A Real Pal
Score 9 out of 10
Vetted Review
Verified User
Paypal payments solution is used for my part-time ecommerce business. The payments that I need to make for purchasing any software or memberships or any other online services is made via Paypal. I also receive payments from clients in my Paypal account.
September 01, 2021
PayPal is not your Pal
Score 1 out of 10
Vetted Review
Verified User
PayPal is NOT used by my organization. I used it to see how we could implement it in a future mobile project we are working on it failed in every way from customer service , EFT transfers and ease of use.
June 24, 2021
A reliable and easy to implement payment system
I have used PayPal Payments API a couple of times for different projects, and it is by far the best option available. The documentation is excellent, the diverse support for multiple programming languages, and the fact that you get support from a provider who can charge back any fraudulent transactions are some of the advantages you get from using their integration. I have used it to allow online payments for small businesses providing products and services.
PayPal is an integral part of every international transaction. Receiving the money and sending the money to all over the countries is easier using the PayPal Payments system. PayPal integrates with any website to receive money on any occasion. PayPal using peer to peer integration system for the safety of the transaction.
June 21, 2021
PayPal Payments: Great for Beginners
We use PayPal Payments Pro for taking payments for our services rendered. This allows us to take both PayPal and Credit Cards. The fees are reasonable and the interface with PayPal is easy to navigate. We get our funds quickly and can easily refund transactions. I would rather use PayPal Payments over standard Merchant Services from banks.
June 07, 2021
Quick, simple and secure!
PayPal Payments is going to be used on our shopify store and we use it to pay suppliers.
PayPal is quick and easy to use and a lot of customers look to use Paypal so it will increase sales
PayPal is quick and easy to use and a lot of customers look to use Paypal so it will increase sales
June 07, 2021
Ability to send and receive instant payments.
In our company, we handle a high volume of payroll of employees who work for us. I am the owner and founder of a real estate company, and I am pleased to say that PayPal Payments has been one of the primary services for the consecutive operation of my company. Our list of employees exceeds 900 employees in the various areas of my company. I have implemented PayPal Payments in all sectors of my company, each of my employees has created a PayPal account to be able to receive their payroll payments on a weekly or monthly basis.
PayPal Payments is the main method we use to complete all payments, it is a fairly diverse service since with this we can make payments in various currencies and we can send payments instantly, our employees receive their payroll without having to wait for a long course of time as in other digital payment services. The company's main PayPal account is very easy to handle, I have been able to send payments on a scheduled basis to the employees and thus avoid making the individual payment process, in addition, I can keep an online control of all the transfers that have taken place in the last days. I am very happy with the use of PayPal Payments in my company, it is a service that is very worthwhile because it helps to complete payments instantly. Sometimes some of our employees have to travel outside the country for business reasons, and PayPal Payments has been our solution to send them their payroll in the currency of the country where they are.
PayPal Payments is the main method we use to complete all payments, it is a fairly diverse service since with this we can make payments in various currencies and we can send payments instantly, our employees receive their payroll without having to wait for a long course of time as in other digital payment services. The company's main PayPal account is very easy to handle, I have been able to send payments on a scheduled basis to the employees and thus avoid making the individual payment process, in addition, I can keep an online control of all the transfers that have taken place in the last days. I am very happy with the use of PayPal Payments in my company, it is a service that is very worthwhile because it helps to complete payments instantly. Sometimes some of our employees have to travel outside the country for business reasons, and PayPal Payments has been our solution to send them their payroll in the currency of the country where they are.
I use PayPal Payments to take payments on my website from clients. PayPal is used to take card payments from all around the world.
May 29, 2021
PayPal Payments -- it's a no-brainer
PayPal Payments owns Braintree Merchant Processing, and that was the standard payment processor integration to the BigCommerce Store we rolled out to support the company's eCommerce initiative. PayPal Payments was a non-negotiable feature we had to have on our site per our agreement with BigCommerce. That being said, we wouldn't have had it any other way. PayPal is a recognized and trusted payment provider, and it engenders trust with our customers.
PayPal Payments is used among employees to reimburse each other for things like group lunches, meals, drinks, coffees, and other purchases related to planning parties, buying team shirts, etc. It is a streamlined way to ensure a single person who fronts a bill is quickly and efficiently reimbursed even if not everyone is working in the same office locations, if not everyone has cash, etc. It is easy to send and request payment amounts via PayPal.
We use PayPal Payments for customers to make payments for their invoices. A lot of clients prefer making payments through PayPal Payments, especially in times when making bank transfers can be tiring. We have a PayPal Payments checkout page where the customer can enter the amount and the payment is then made instantly. Since PayPal Payments is widely known worldwide, customers do not think twice before making payments.
May 22, 2021
PayPal Payments makes selling easy!
Score 9 out of 10
Vetted Review
Verified User
PayPal Payments is being used to be able to accept payments online through our website. It is being used by the whole organization, though only some of our team works within this and has dealt with PayPal Payments. It solves the problem of taking payments online.
May 22, 2021
A Must Have Payment Option!
I can't remember a time I didn't offer PayPal Payments. It's an easy, user friendly way to pay that's safe and efficient. About 40% of sales are paid through PayPal Payments. It appeals to many customers because they don't have go hunt down a credit card to make a purchase. It appeals to our company because it reduces the number of those who abandon cart.
May 22, 2021
PayPal Payments - great tool for new businesses
PayPal Payments was being used as my sole invoicing solution in my business for a while. It was great because it gave me the freedom to send professional invoices to clients without having to spend money on an invoicing platform when I wasn't at the point to be able to yet.
We have used PayPal Payments with Droplr past 8 years and it has been used for new business acquisitions as PayPal Payments solves the problems like New sales, refunds, upgrades. Etc. It also helps an organization to defines their products and services within the application and all the rules are applied easily without any hassle.
Also, The PayPal Purchase Protection policy ensures that users are refunded in full, including shipping costs, if a product and services purchased online using PayPal Payments are provided and is "significantly different from its description."
Also, The PayPal Purchase Protection policy ensures that users are refunded in full, including shipping costs, if a product and services purchased online using PayPal Payments are provided and is "significantly different from its description."
May 22, 2021
PayPal Payments - Anytime, Anywhere!
PayPal Payments is being used across the whole organization. The business problem it addresses is ensuring that contractors and suppliers are paid quickly and accurately, in the same way, every time. We have a central payment point shared by our accounting and office staff as well as our field personnel. This central location has eased the record-keeping burden and purchase history information quite a bit.
We use PayPal Payments to process credit cards payments for customers of our cloud based subscription software. PayPal payments provides an easy to use mechanism to capture payments quickly and conveniently from our customers who prefer to pay using credit cards instead of paying by check.
PayPal Payments have a major role in many businesses. In my case, I've used PayPal Payments for transferring money from my Fiverr wallet to bank account. It's very easy to use as a normal user. I haven't noticed any business problems while I'm using it. They were taking a small percentage as a service fee for our transactions, and its fine.
Now I'm using PayPal Payments for receiving my payments of some freelance works. From my using experience, I don't have to worry about this app and money. PayPal Payments automatically transfer the money received in PayPal wallet within 3 to 5 business days, and they will show us the history of transactions. We can send a payment request to someone via mail or something, and they can pay us even if they don't have an account in PayPal Payments.
Now I'm using PayPal Payments for receiving my payments of some freelance works. From my using experience, I don't have to worry about this app and money. PayPal Payments automatically transfer the money received in PayPal wallet within 3 to 5 business days, and they will show us the history of transactions. We can send a payment request to someone via mail or something, and they can pay us even if they don't have an account in PayPal Payments.
We have implemented PayPal Payments for an E-commerce client to help them receive payments from around the globe for the sale of their products. It has helped in the secure processing of payments and easy invoice generation. The users can directly select Paypal as a payment option on the product checkout page and complete their purchase.
The company I work for uses PayPal Payments for processing special digital events and workshops. Customers state that it is an easy and secure way to send payments. The implementation of the tool from our finance department very easy and fast, plus the processing charges were not particularly high.