TrustRadius Insights
PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the …
Overview
What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users…
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What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.
PayPal Zettle Video
The TrustRadius team goes over some of the best free POS software and services, which includes Paypal Zettle.
PayPal Zettle Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(53)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the ability to transform mobile phones into point-of-sale systems without the need for additional hardware or lengthy banking processes, businesses have found it to be an invaluable tool. Instant payments facilitated by PayPal Zettle eliminate the need for bank transfers or checks, providing a seamless transaction experience for both businesses and customers. The fast and fluid PayPal Here hardware allows for quick and efficient transactions, saving time and avoiding the expense of a separate POS system. Integrating PayPal Zettle with eCommerce platforms like BigCommerce allows for easy inventory management across online and in-store sales. Solo business owners appreciate the simplicity of PayPal Zettle's Bluetooth card reader and user-friendly app, enabling them to accept payments during consultations and ultimately boosting sales. It is also widely used by businesses managing multiple online stores, accepting orders over the phone, and selling physical goods and information products in person at events. Nonprofit organizations have successfully utilized PayPal Here for accepting charitable contributions, processing credit card payments at fundraising events, and facilitating manual entry of orders or donations. Additionally, service businesses benefit from PayPal Here as it allows them to take customer credit card payments on-site, regardless of their location. Overall, PayPal Zettle has simplified credit card payment processing for small businesses, streamlined operations, reduced wait times, improved customer experiences, and ultimately increased purchases and customer satisfaction. With its versatile features and integration capabilities with eCommerce sites, PayPal Zettle proves to be a valuable tool across various industries.
Efficient hardware connection: Users have praised the seamless and efficient hardware connection of PayPal Zettle. Many reviewers have stated that their mobile devices and the PayPal Zettle application quickly recognize the hardware, saving them valuable time compared to other POS systems.
Instant transaction processing: The instant transaction processing feature of PayPal Zettle has been highly regarded by users. Numerous reviewers have mentioned that transactions can be carried out within a second simply by passing the NFC chip inside the system, providing a smooth and efficient payment experience.
Convenient transaction history management: Users appreciate the convenience of tracking and managing their transactions with PayPal Zettle. Several reviewers have pointed out that the transaction history is conveniently shown in their registered PayPal account, giving them an easy-to-access overview of their payment history.
Delayed Access to Funds: Some users have reported that payments received through the PayPal Here system are initially frozen for 48 hours, causing delays in accessing funds.
Limited Features and Integration: Several users have mentioned that the PayPal Here application lacks certain features and integration options with their PayPal accounts, which can be limiting for their business needs.
Lack of Inventory Control and Integration: Users have expressed dissatisfaction with the lack of built-in inventory control in the PayPal Zettle software. Additionally, some reviewers have noted that it does not integrate directly with popular platforms like WooCommerce, making it less convenient for managing their business operations.
Attribute Ratings
Reviews
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June 28, 2022
Highly Recommended
I needed a POS solution that would integrate with our Big Commerce eCommerce platform to make my life easier as far as managing inventory that I sell both in-store and online. I also did not want to spend a lot on this solution since in-store sales are not as strong as they used to be.
- Integration with eCommerce platforms
- Ease of use
- Low card processing costs
- Low hardware cost
- Speed of transaction processing
- Speed of accessing funds
- Documentation
- Cannot use HTML for creating description
- Low Cost
- eCommerce integration
- Speed
- Has made my job a lot easier while lowing card processing costs.
1
I do it all
1
it is very simple to use, no special skills required
- Customer Management
- Inventory Management
- eCommerce Integration
No
- Price
- Product Features
- Product Usability
- Product Reputation
Price is important, many of these POS systems are overly expensive. It is also important that it can integrate with our Big Commerce platform to remove inventory from online when it sells in the store.
- Implemented in-house
Yes
1. Initial Hardware setup and configuration
2. Slowly adding products as we go.
2. Slowly adding products as we go.
Change management was a small part of the implementation and was well-handled
- Poor hardware documentation
No I did not
I called 4-5 times when first setting up the system as the instructions are incomplete and quite limited. They were very helpful and knowledgeable, and I never had to wait on hold to speak with someone. Each person I spoke with was a native English speaker, it was not some overseas rep reading from a manual that was hard to understand.
- Adding Products to the catalog
- processing a sale
- Initial hardware setup
Yes
It works well, but I don't use it much. You can have a look at your receipts and reports while you are away from the system and looking for info.
- Big Commerce
Very easy, but when adding descriptions for the website it does not allow you to use HTML so if you have any colored text in your product descriptions, you will need to edit the description in your eCommerce platform after the product has been added.
- Single Signon
If you have any questions, just call them. Super helpful staff with little-to-no hold time.