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People.ai

People.ai

Overview

What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture…

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Pricing

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What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://people.ai/get-demo

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer.

Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture contacts, activity and engagement and drive actionable insights across all their revenue generation.

Founded in 2016, People.ai is based in San Francisco and is backed by Y Combinator and Silicon Valley’s top investors, including Lightspeed Venture Partners and Andreessen Horowitz.

People.ai Screenshots

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People.ai Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

People.ai Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)65%
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Comparisons

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Reviews From Top Reviewers

(1-5 of 8)

People.ai is a great tool with a great support/customer success team

Rating: 9 out of 10
January 14, 2019
NG
Vetted Review
Verified User
People.ai
1 year of experience
We used People.ai to ensure that all calls and emails were logged correctly in SFDC. Also, a key feature was the creation of opportunity contact roles on an opportunity. We also really liked their reporting functionality and their visualforce page widgets within SFDC
  • A great Customer Success Team and Support team. Specifically, Robin Johnson is fantastic!
  • All activities are being logged correctly
  • Creation of Opportunity Contact Roles
Cons
  • Their account matching could be better given the complexity of our account structure
  • Lead to OCR took some time to implement, but is a very promising feature
Really well suited for creating activities without the sales reps doing this manually. Dashboards and reporting are a big plus too.

People.ai will change the game for you

Rating: 10 out of 10
November 09, 2018
People.ai is plugged into every customer-facing role we have at Lyft Business. It allows us to automatically log/monitor our client interactions and meetings without any extra effort. Folks just work in email/calendar like they always do and People.ai does the rest. We also auto-create contacts in our CRM automatically for Marketing to harness for B2B outreach efforts.
  • Automatic logging, zero touch
  • Great analytics to help coach your team (high and low performers)
  • Tells you exactly what brands your team is spending their time on
Cons
  • I'd like to see more email publishing
  • I'd like to see it help us with our account plans so we can set up "custom lists" to track progress on focus accounts
Well suited for face-paced, B2B selling/Account Management teams. Great for B2B marketers to not have to rely on the revenue team to "log their activity in salesforce". Not well suited for a pure reporting tool. Their out-of-the-box reports are powerful but limited to certain parameters.

Giving your Sales Reps and your Data Super Powers, People.ai

Rating: 10 out of 10
December 22, 2018
People.ai was implemented as part of a Digital Sales Transformation for our Global Sales team. The implementation was done to reduce the administrative time the reps send creating contacts and tasks within Salesforce, as well as to ensure complete data and activity capture for customer-facing activities. The implementation started with a core group of pilot users, and was then released to a broader audience in the Sales team.
  • Contact Creation. People.ai is able to capture and create contacts that sales reps are actively engaging in business, but who have not yet been entered into Salesforce. People.ai is not only able to create the contact, but also attribute the contact to the correct Account (even if Accounts are a mess within SF). The tool also ensures that it does not duplicate contacts or leads that are already within the system, helping to maintain data cleanliness.
  • Activity Capture. People.ai captures all email and meeting activity, granting the ability to capture valuable data points. As these data points are attributed to Accounts and Opportunities, this activity can drive analytics on deal engagement and what it takes to move an opportunity through the funnel.
  • Platform Analytics. People.ai does an excellent job with their Platform analytics, and they are improving it constantly. While they are not a BI tool, they are able to show basic insights on how sales reps and sales teams are spending their time. They allow filtering of the activities to see a full aggregate picture of how the Sales business is running.
Cons
  • People.ai has a robust platform, however, this requires sales reps to log into one more platform and the People.ai platform is not customizable for selecting what can be viewed by users. If People.ai were to make the features in their platform available in Salesforce it would be a huge win for leveraging the data they aggregate. Hoping an API will soon be on the Roadmap
  • Time Spent. People.ai uses some logic to attribute values on the "time spent" on the activities being captured. They did improve their meeting aggregations so that they were not "double counting" time when multiple meetings were booked in the same time slot for a rep. Email time spent still seems to have some errors as the time spent on emails can show in excess of the weekly working hours of the reps.
People.ai is well suited to ensure the capture of all contacts engaged in Accounts and Opportunities as well as the activity that occurred within the deals. These data points allow the reps to have a more full picture of their Accounts and Opportunities, while also reducing the administrative work they would need to do to get the data points into Salesforce manually. Once that data is in the system, the sky is the limit with the types of analysis that can be done to help improve the business and rep performance.

People.ai Review

Rating: 6 out of 10
November 05, 2019
Vetted Review
Verified User
People.ai
1 year of experience
It's being used by the sales team exclusively. We use it as a sales productivity tool to track our calls, emails, meetings, etc. It addresses sales performance and holding sales reps accountable for activity. Leadership looks at it to track our performance as well. We have integrations with SFDC as well.
  • Goal setting
  • Capturing logged calls
  • Team accountability/friendly competition
Cons
  • Does not always pull meetings in correctly
  • Hard to use the goal setting tool
Well suited for sales teams and less appropriate for customer success or nonclient facing roles.

People.ai provides a critical layer of intelligence for our team.

Rating: 10 out of 10
November 26, 2018
MM
Vetted Review
Verified User
People.ai
1 year of experience
People.ai is used by our sales, marketing, and customer success teams.
  • People.ai provides a critical layer of intelligence for our team.
  • We have a full picture of all activity going on in our accounts, understand where our team is spending their time, and what has the biggest impact.
  • We have automated Salesforce Sync in 30 Days and using People.ai helped us get a clear picture of sales activity by using CRM Sync and gave salespeople 20% of their time back.
Cons
  • I'd like to see a mobile app
  • I've used other similar products in the past that are far worse, so I can't think of anything
In many sales organizations, sales training and coaching varies depending on each manager’s personal experience. But what has worked for a sales leader in the past isn’t what necessarily can close deals today. Sales managers need access to sales activity data insights in order to build effective ramping and onboarding programs and that's what People.ai provides.
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