Truly driving performance - enabler of the process
Rating: 10 out of 10
February 01, 2021
KV
Vetted Review
Verified User
3 years of experience
PeopleGoal was selected from an initial assessment of about 8 other solutions. It is currently being rolled out across different regions and countries based on the maturity of the business. It has been in use for about 2.5 years in the business. The aim is for the whole organization to embrace the solution and implement as a priority item across all locations.
We had an admin heavy, tick in the box approach to people management. It was imperative to have this changed to drive exponential change and growth in the business which was a business priority - introducing and driving a performance culture with a system enabling discussions and driving performance as opposed to the other way round.
- A performance transformation.
- Complete visibility.
- Stand-out customer service.
- Attributable top-line growth through active people management.
- Designed with customer challenges in mind.
- Clear roadmap for continual improvement.
- Simple yet effective.
Cons
- Every feedback has been taken into consideration with continual and quick implementation to better the system.
93%
9.3
100%
10.0
- Without sharing numbers, it has contributed significantly (50%+) on topline growth as a result of active tracking and focus on deliverables and clarity of communication, etc.
I reviewed about 8 solutions at the time of making the decision to go ahead with PeopleGoal. It was a process that took me 3 months to ensure we are making the right choice with PeopleGoal.