System allows for quick ordering from preferred vendors or past orders. This can expedite the process for frequent users.
PeopleSoft communicates with our finance department so allows for quick lookup and linking to the thousands of accounts that can be used fro purchasing. This reduces error in entering incorrect numbers that do not exist.
Streamline flow to the direct supervisor or account control to approve the ePro request. Triggers a direct email with link to the request, and the review/approval is less than a few clicks.
Once the initial approval is granted the current system is not setup to send any follow-up notification around additional approvals or order completion. This creates somewhat of a surprise effect on when an order will actually be made or delivered.
Due to the volume of accounts that can be entered, there are limited restrictions for someone to entered an incorrect cost center or even one they do not own.
Is not mobile friendly and must be logged into the organization's network to access the internal PeopleSoft platform.
Workflow works great as long as you set it up correctly. Don't let a consulting resource lead the definition if you are not 100% sure they are deeply familiar with best practice configuration in PeopleSoft.
End user presentation with workbenches makes the system easy to navigate.
IaaS is a great option if you want to have the ability to customize the system yet not have to deal with the infrastructure headache.