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PerformancePro

PerformancePro

Overview

What is PerformancePro?

PerformancePro, designed by HR Performance Solutions, offers performance management and salary administration applications used by over 200,000 professionals. The vendor’s value proposition is that Performance Pro focuses heavily on product development which leads to more customization options than its…

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Learn from top reviewers

PerformancePro is a Go When Robust Employee Performance Management is the Name of the Show

Rating: 8 out of 10
January 21, 2020
Vetted ReviewVerified User
PerformancePro is the credit union's performance management system, used for annual reviews of all non-CEO employees. HR is the administrator of the system, as well as the pri...
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Shawn Parker
Administrator - Human Resources
HR Specialist
CASE Credit Union
PerformancePro5 years of experience
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Pricing

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PerformancePro

PerformancePro

N/A
Unavailable

What is PerformancePro?

PerformancePro, designed by HR Performance Solutions, offers performance management and salary administration applications used by over 200,000 professionals. The vendor’s value proposition is that Performance Pro focuses heavily on product development which leads to more customization options…

Entry-level set up fee?

  • $950 per installation
    Required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Details

What is PerformancePro?

PerformancePro, designed by HR Performance Solutions, offers performance management and salary administration applications used by over 200,000 professionals. The vendor’s value proposition is that Performance Pro focuses heavily on product development which leads to more customization options than its competitors - ensuring the application works exactly how HR, employees, and executives want it to. The vendor also says Performance Pro is also the only application on the market that combines performance management with full-service, built-in, compensation management capabilities.

PerformancePro Competitors

PerformancePro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

PerformancePro Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)90%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Performance Pro, a robust HR software, has proven to be a valuable tool for businesses across various industries. The software offers a range of use cases that address common challenges faced by organizations, helping them streamline the performance management process and improve overall productivity.

One key use case of Performance Pro is its ability to formalize the annual evaluation process, providing a streamlined experience for managers and employees alike. With the software, managers can store information, such as documentation and conversations, in a centralized system, ensuring transparency and accountability. This feature has not only solved the problem of evaluations not being performed on time but also boosted staff morale by providing a clearer understanding of performance expectations.

Another major benefit of Performance Pro is its paperless approach to performance appraisals. The software allows users to go completely digital, eliminating the need for storing and distributing paper forms. This not only saves time but also improves efficiency in the HR department. Additionally, Performance Pro's reporting features make it easier to manage the appraisal process, spot problems, and identify rater bias.

The software also caters to remote teams or employees working from different locations. Regardless of where an employee is located, Performance Pro can be used to deliver timely feedback and track performance. This feature ensures that everyone receives equal opportunities for growth and development.

Overall, Performance Pro provides a user-friendly interface and helpful features that allow businesses to effectively manage their performance appraisal process. With its easy-to-use functionalities, streamlined experience, and excellent customer support, this software has become an essential tool for many organizations in tracking and improving employee performance.

Highly Customizable: Users have found Performance Pro to be highly customizable, allowing them to tailor the software to their specific needs. Several reviewers have appreciated the flexibility and ability to customize various aspects of performance reviews.

User-friendly: Many users have praised Performance Pro for its user-friendly interface and intuitive navigation. They have found it easy to use and navigate through different features of the software without any difficulty.

Streamlines Performance Appraisals: Reviewers have highlighted how Performance Pro helps streamline the performance appraisal process. The software's workflow capability allows for efficient management of appraisals, making it easier for users to track progress and generate comprehensive reports.

Confusing User Interface: Many users have expressed frustration with the system's user interface, finding it to be confusing, not user-friendly, and lacking in intuitiveness. As a result, they have encountered difficulties in performing tasks quickly and efficiently.

Performance Issues: Numerous users have reported experiencing performance issues with the system. Slow loading times and a sluggish user interface have been common complaints. These problems have negatively impacted the overall usability of the system.

Limited Customization in Reporting: Users have voiced their dissatisfaction regarding the lack of options and customization available in the reporting feature. They feel restricted in generating reports that cater to their specific needs and preferences.

Users of Performance Pro commonly recommend the following:

  1. Utilize the training videos and instructions provided by Performance Pro. These resources help users better understand how to use the program effectively for processing employee reviews and counseling forms.

  2. Seek assistance from HRN for help with Performance Pro. Customers have found their customer service to be fantastic and helpful.

  3. Consider Performance Pro for small companies. Users believe that it is a good solution specifically tailored for small companies. It offers an inexpensive, easy-to-administrate, and very end-user friendly experience. It takes the guesswork out of completing performance reviews and keeps everything consistent and up to date.

Overall, users find Performance Pro to be excellent software for completing employee evaluations. They appreciate its endless customizable features and consider it a worthwhile investment with easy and quick access to customer support.

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(1-1 of 1)

PerformancePro is a Go When Robust Employee Performance Management is the Name of the Show

Rating: 8 out of 10
January 21, 2020
SP
Shawn Parker
HR Specialist
CASE Credit Union (Financial Services, 51-200 employees)
Vetted Review
Verified User
PerformancePro
5 years of experience
Use Cases and Deployment Scope
PerformancePro is the credit union's performance management system, used for annual reviews of all non-CEO employees. HR is the administrator of the system, as well as the primary contact for training and troubleshooting.

PerformancePro allows appraisers (both assistant and department managers) to collaborate throughout the year, and compile data into one review.
Pros
  • Customization - allows employers to edit language throughout the review process to reflect company terminology.
  • Automation - automatic emails and reminders for every step of the appraisal process. Saves time by reducing human follow-up at various points.
Cons
  • Interface - user interface could be updated to a more modern feel. Home screen (with widgets) feels somewhat cramped and widget displays could be more fully optimized.
  • Admin functions - Robust options, but the display of company edit pages is somewhat busy, and functions are sometimes buried under multiple pages of access.
Likelihood to Recommend
Useful in a wide range of performance management-based situations. Allows options like supervisor and peer feedback, as well as messaging and addition of notes to profiles and appraisals. Allows for uploading of external documents as well as creation PerformancePro-specific documents. We have used the system for both bi-annual and annual appraisals, and both cycles worked well.

If your organization keeps performance-based records in another system or file structure, you might not utilize many of the options PerformancePro has, which could lead to it feeling underutilized.



PerformancePro Feature Ratings
Performance Management (10)
85%
8.5
Performance plans
80%
8.0
Plan weighting
100%
10.0
Manager note taking
70%
7.0
Performance improvement plans
60%
6.0
Review status tracking
80%
8.0
Rater nomination workflow
60%
6.0
Review reminders
100%
10.0
Workflow restrictions
100%
10.0
Multiple review frequency
100%
10.0
Reporting
100%
10.0
Performance and Goals (5)
78%
7.8
Corporate goal setting
80%
8.0
Subordinate goal setting
80%
8.0
Individual goal setting
100%
10.0
Line-of sight-visibility
60%
6.0
Performance tracking
70%
7.0
Return on Investment
  • Saves time by integrating multiple performance development aspects into one system.
  • Easy to customize to fully align with company strategies, resulting in a clear and consistent message when providing feedback and appraisals.
Support Rating
9
In both chat and phone support, representatives have always been helpful and ready to offer assistance with any question or concern. Over the course of five years, there have been a few occasions when follow-up was assured but did not happen (or did not happen in a timely manner.) But much more frequently, support has been quick to follow-up and provide information as promised.
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