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Pexip

Pexip

Overview

What is Pexip?

Pexip (now including the former Videxio) is a video conferencing platform that combines enterprise communications and collaboration solutions in Virtual Meeting Rooms, or operates as a gateway between platforms. It allows people to use any communication or collaboration device or…

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Recent Reviews

TrustRadius Insights

Pexip is highly regarded for its superior video quality and has become a go-to solution for video conferencing. Users appreciate its …
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What is Pexip?

Pexip (now including the former Videxio) is a video conferencing platform that combines enterprise communications and collaboration solutions in Virtual Meeting Rooms, or operates as a gateway between platforms. It allows people to use any communication or collaboration device or tool of their…

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Product Details

What is Pexip?

Pexip Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pexip is highly regarded for its superior video quality and has become a go-to solution for video conferencing. Users appreciate its ability to connect remote teams worldwide in real-time, facilitating instant communication and collaboration. One key feature that attracts clients is Pexip's browser-based functionality, which eliminates the need for additional software installation. This ease of use extends to customization options, allowing clients to tailor the meeting experience with branding and interface choices. With its cost-effectiveness, simple deployment and installation process, as well as low maintenance costs, Pexip has proven to be a valuable asset for businesses.

The platform's interoperability with major players like Microsoft, Cisco, and GoTo enhances its versatility and usability. Pexip's video conferencing capabilities make it ideal for various scenarios such as virtual webinars, online conferences, training sessions, and hosting virtual events and seminars. Users appreciate how the software simplifies weekly meetings and task assignments, leading to improved business performance. Even during challenging times, Pexip has made team collaborations seamless. Inviting outside parties to internal meetings is efficient and straightforward, while face-to-face video conferencing reduces communication difficulties with colleagues in different locations. Additionally, Pexip helps arrange meetings economically and supports screen sharing when needed.

In addition to Pexip, Videxio offers similar video conferencing features that users value. It excels in conducting interviews, in-house videocalls, and virtual meetings. Praised for its HD quality and useful features like screen sharing and recording, Videxio is relied upon by users across organizations—especially those with geographically dispersed teams working in different time zones. The ability to dial in without immediate computer access is appreciated by employees who are on the move or commuting to work. The simplicity of Videxio's communication tool also stands out, as it can be accessed with just one click—a feature that creativity-focused users highly value.

One organization initially chose a different product based on a positive demo, but it proved cumbersome and time-consuming to set up. They made the switch to Videxio, which turned out to be a game-changer. As a result, Pexip Infinity, the video conferencing platform provided by Videxio, became the sole platform used within the organization. This consolidation has significantly reduced costs, complexity, and time spent on interfacing with clients worldwide. Overall, the adoption of Videxio has had a significant positive impact on the organization—unsticking opportunities in their pipeline and improving project outcomes.

With its HD conferencing capabilities, Videxio offers a reliable solution for remote video meetings, along with recording and streaming functionalities. Users appreciate the software's ease of use and the high-quality communication it provides. In-house videocalls and virtual meetings are easily conducted, thanks to features like screen sharing and recording, which enhance collaboration and productivity.

Videxio is particularly valued by organizations with geographically dispersed teams operating in different time zones. The ability to dial in for users without immediate computer access is highly appreciated, especially by employees who are frequently on the move or commuting to work. The simplicity of Videxio's communication tool—accessible with just one click—caters to users who are constantly in creativity mode.

In one instance, an organization initially chose a different product based on a positive demo but found the setup process cumbersome and time-consuming. This led them to switch to Videxio, resulting in significant improvements. Pexip Infinity, the video conferencing platform provided by Videxio, became the sole platform used within the organization. This consolidation eliminated multiple technology suites, reducing costs, complexity, and time spent on interfacing with clients worldwide.

Ultimately, the adoption of Videxio has had a substantial positive impact on the organization. It has helped unstuck their pipeline of opportunities and has improved project outcomes through streamlined communication and seamless collaboration.

Helpful for connecting with external users: Many users have found Pexip ERC to be extremely helpful for connecting with external or guest users in internal meetings. They appreciate the seamless and reliable video conferencing experience that Pexip provides, allowing them to collaborate effectively with stakeholders outside their organization.

Interoperability with different devices: Users highly value the interoperability of Pexip with devices from various manufacturers such as Cisco, Poly, or Huawei. This flexibility enables them to connect seamlessly using their preferred hardware while still benefiting from the robust features of the Pexip platform. Additionally, this interoperability extends to popular communication platforms like Microsoft Teams and Google Meet, ensuring smooth collaboration across different tools.

User-friendly features: Users love the intuitive and user-friendly features offered by Pexip. The ability to easily share screens, apply virtual backgrounds, and engage in chat messaging enhances their overall meeting experience. These features not only make communication more efficient but also contribute to a more engaging and interactive environment for everyone involved in the video conference.

Screen sharing limitations: Multiple users have expressed frustration with the inability to share their screen simultaneously, which has been a major drawback for them. For example, one user mentioned that not being able to share screens at the same time hinders collaboration and productivity.

Confusing pricing calculation: Many businesses find the pricing calculation based on the number of video devices deployed to be confusing, making it difficult for them to determine the cost. Some reviewers have specifically mentioned that they struggled with understanding how the pricing structure aligns with their usage needs and budgets.

Security concerns with password enablement: The requirement to enable passwords for interoperability has raised security concerns among some users, especially when it comes to external participants accessing meetings. These users worry about potential vulnerabilities and whether relying solely on passwords is sufficient in ensuring secure communication and data protection.

Pexip is frequently recommended by users as a reliable and user-friendly video conferencing platform that offers excellent customer support. Users specifically recommend Pexip for broadcasting and corporate interactions. They also highlight the well-designed features of Pexip, which are beneficial for business development efforts.

Regarding Videxio, users suggest giving it a try for 30 days as it provides a superior experience compared to other established players in the market. However, they advise potential users to request a demo and thoroughly explore all the client options before fully committing to Videxio, as there is more to it than initially meets the eye.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using this tool to arrange our virtual meetings. It is a great software and has provided us ease to get connected from almost anywhere and with the same HD quality. It has many useful features like screen sharing and recording that are helping us in a variety of ways and helping us in experiencing the most reliable virtual collaboration.
  • With the help of its screen-sharing feature, we can give presentations and can share files with all participants.
  • Its recording feature works so well.
  • It provides HD-quality audio and video.
  • Its hand-raising feature helps in maintaining discipline as participants first raise their hands and then ask a question.
  • It requires high bandwidth internet and doesn’t work well with a weak connection.
  • Its system gets clunky with a large number of participants.
  • Its pricing is not good.
This video meeting software is good for all those who want to collaborate with their teams on some serious business discussions and it provides the best quality of video without any interruption. Its features work perfectly well from recording to scheduling. But it is not favorable when someone is facing a weak internet connection.
  • Hand-raising feature.
  • High definition video and audio.
  • Screen sharing.
  • There is better collaboration in our team.
  • We don’t need to be present in the office to discuss something important as we can collaborate from almost anywhere.
  • We cannot add a large number of participants as it gets disturbed and the system gets clunky.
I was not satisfied with the quality of the video GoToMeeting provided us. Moreover, my team didn’t find it easy to operate this software as it has a very tough and dry interface and above all the features GoToMeeting possesses were quite vague and we were not able to find them. Ultimately, we found software that is perfect for our virtual connectivity.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pexip Inifinity is being used as the sole Video Conferencing Platform within our organisation. Previously, the organisation had to subscribed to numerous different technology and software suites to make sure that we could interface with our clients across the world, all of whom used a wide variety of systems, now, with Pexip Inifinity, we have a single platform with which to interface with all our clients. This saves on cost, complexity, and time.
  • Interfaces seamlessly with Skype, Google Hangouts and Microsoft Teams.
  • The ability to have two content items on the screen at one time, being video of the presenters and a sharescreen, or open document, is brilliant.
  • Pexip Infinity is available as a full on-premises solution, which is great for a defence industry enterprise.
  • Some of the configuration options are too complicated and present too many options to the user.
  • Finding other cons is difficult; the software is seamless.
Pexip Infinity is well suited to these specific scenarios:
  • Companies that do a lot of video conferencing with clients, having to use specific technologies to interface with them. Without having to purchase another suite, Pexip Infinity allows the company to do just that.

Pexip Infinity is not well suited to these scenarios:
  • Due to the cost of the solution, Pexip Inifinity is not well suited for use within companies. Whilst it works really well, using it in a company with the ability to implement the same core technology does not justify the price of a package that is specifically built to integrate multiple technologies.
  • Pexip Infinity has simplified the video conferencing function within our company by allowing users to be trained on a single platform and use this for all interactions. This is limited the amount of support needed and allowed users to engage with any client at ease.
  • Pexip Infinity, due to its single cost, has allowed the company to cancel subscriptions to services it no longer needs due to the built in integrations.
  • Pexip Infinity is the latest in a long list of video conferencing solutions tried within our company and hopefully the last. Employees are tired of having to change platforms constantly and the perception of Pexip Infinity at this stage is that it is a breath of fresh air.
With regards to the alternative software packages, of which there are literally 100s, I have chosen to focus on the three platforms with which Pexip Infinity integrates the closest. Whilst each software package has its advantages and disadvantages, the standout feature of Pexip Infinity that trumps each of these services individually is that Pexip Infinity integrates with each of these services and allows them to connect to each other, thus combining the power of all three systems and adding the Pexip features over the top.
Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
Chris McCarthy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I’m constantly in creativity mode so I needed a communication tool that is one click simple. If I have to expend multiple steps just to use a [web conferencing] technology, it is not good enough for me.

We chose another product that demo’d very well. However the purchased version required a multi-step process [to set up]. Since we had invested all of that trial time, and knew everything else was not good enough for my needs, we stuck with our first choice, hoping to adapt quickly, but it just got worse and my projects were feeling the pain too. Then my CEO found Videxio, on TrustRadius’s site and in less than one day!

That single decision changed everything and basically unstuck the pipeline of opportunity I had lined up!
  • It’ s Fast! Time is money and having such a great end-user experience on both sides matters!
  • Positive ROI is immediate - no heavy installs of HW nor any complexity of SW install either
  • Highest Security - they have clearly used design thinking from experience. No chance of any caller dropping in on the call before theirs.
  • Unlimited number of video calls per day because one no longer has to lose valuable productivity time in setting one up.
  • I am so grateful to have found the perfect video all tool I can’t recommend any improvements. But I know they are great listeners and will send any I think of in the future.
If you value your productivity time but need to make a lot of video calls, this is the perfect software for you. It is also perfect for when you want to record lots of video calls, as in customer research, so you can share verbatim what those customers said with your new product development teams.
  • Ease of use ensures immediate ROI, which for me helped get an important project unstuck!
  • Video call recording to capture and share interviewees insights is brilliant, multipurpose usage with immediate positive ROI
  • Customer support was as great as the technology!
Gotomeeting and WebEx are overpriced and quite old technologies in a market ripe for real change.
Duncan Hernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Videxio is currently being used across our entire organization. We have locations across the United States in different time zones so video conferencing is an absolute must. Dialing in for users who don't have immediate access to a computer is a great feature as well, especially when some employees are busy driving/getting to work.
  • Ease of use - The product is extremely user-friendly
  • Being able to use many video conference devices with minimal hassle is a nice bonus.
  • The sound and video quality are some of the best I've experienced
  • Lack of a chat feature which I hope to eventually be part of the product in case someone's mic cuts out.
There are many meetings that take place in our business and we also have many remote employees. Videxio allows everyone to participate and be part of a conference, which is much different than just being on the phone. Our weekly performance meeting is a must-attend event and Videxio makes it easier.
  • The product has made video conferencing much easier for our company. I don't think it's the cheapest, but it is definitely worth it.
  • I can't really think of a negative impact this has had on us so far.
Skype has excelled in the chat feature, but when it comes to screen sharing and starting video meetings, it really falls behind Videxio. There are many times when some of our employees can't share their screens or even start meetings when logging in to out meeting room desktops with Skype. It is a good thing that these problems don't exist with Videxio.
Skype for Business (formerly Lync)
Jackie Bassett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Videxio for videoconferencing of interviews we are doing on a project. We are also using it for in-house videocalls with our 100% remote professional staff and our clients. We first discovered Videxio on this TrustRadius site! We have used nearly every videoconferencing tech there is: Webex, GoToMeeting, Skype etc.., then finally settled on Zoom.

However, once we started increasing the volumes of calls we were doing it became clear that even Zoom was still to complex and our interview projects were backing up, never a good thing to have happen. So we were really in a scramble to find something fast, secure, easy to use and priced right. From TrustRadius we found the one tech we'd not heard of yet: Videxio. It's exactly what we needed to process volumes of videocalls, both for this project as well as for our increasing internal videocomm needs and client growth.



  • Easy to use: It integrates with whatever calendar system you already have.
  • Great end-user experience: End users, both in-house and our clients all can access a dedicated Videxio room in one click. No need to download any app, and when videocalls are all back-to-back, overruns of 1 to another because an app download is required is no longer an acceptable option (a problem most other such tech still have).
  • Customer Support: As easy as Videxio is to get started with and use, since we got it on a Friday, we tested it out over the w/e and their customer support was just as great as it has been during normal business hours.
  • Security: Since it's a dedicated room, we don't have to worry about clients mistakenly coming in to a private conversation with another client. A dedicated room also leaves cybersecurity to thier in-house experts.
  • It's hard to find anY cons. But perhaps, the "getting started" manual which is available, and they do send it when you first start, which is needless and far too big whould be replaced by a 15 minute videocall. That's so much better a way to go as no one has time to read so much anymore.
Specifically, if you have reason to have multiple videocalls in a day, and especially if that's a long term pattern, Videxio is the best choice of any of the 30+ others out there. Also, if your videocalls are always running over and you're concerned about security/privacy/confidentiality issues, Videxio will remove those problems.


  • We were able to quickly reduce the backlog of video interview work that was stuck in queue.
  • We wasted no time searching through the 30+ other competitors in this space, many of which we had already tried, because Videxio had every thing we could not find up until then.
  • No negative impacts, in fact, because TrustRadius helped us find Videxio very quickly, we actually reduced the time it took to get our project back on track.
We were with GoToMeeting far too long, but we had settled in and so many others were just as clunky and expensive. We did try Zoom, but it was more complex for the price then we wanted. Videxio is a solution we'll be with for a very longtime.
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