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PFL Direct Mail Platform

PFL Direct Mail Platform

Overview

What is PFL Direct Mail Platform?

PFL helps businesses deliver authentic moments by creating impactful direct mail that is data-driven, bringing measurement, personalization, and predictability from digital to direct mail.PFL offers direct mail that is...Simplified: PFL simplifies direct mail execution by managing the entire process under one roof…

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Recent Reviews

Targeted mail made easier

9 out of 10
February 28, 2024
Incentivized
We use it to publicize a large health science research study for which we represent the state of PA. Working with PFL Direct Mail Platform …
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PFL review.

9 out of 10
February 15, 2024
Incentivized
In our organization, we use the PFL Direct Mail Platform to streamline our direct mail campaigns. The product helps us address the …
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PFL review

1 out of 10
July 13, 2023
Incentivized
We use PFL to send customized packages, swag, and brochures to our customers. We have been using this platform for 3 years and have run …
Continue reading

PFL is Great

10 out of 10
May 26, 2023
Incentivized
PFL has been a great partner for us! They help make sure our direct mail campaigns run smooth and effectively every time.
Continue reading

Direct Mail at Scale

10 out of 10
April 04, 2023
Incentivized
We use PFL's Direct Mail Platform to scale our direct mail outreach with our BDRs and AEs to create meaningful touchpoints with our …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • $10,000
    Required
For the latest information on pricing, visithttps://www.pfl.com/discover-how-to…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $40,000 per year
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Product Details

What is PFL Direct Mail Platform?

PFL helps businesses deliver authentic moments by creating impactful direct mail that is data-driven, bringing measurement, personalization, and predictability from digital to direct mail.

PFL offers direct mail that is...
  • Simplified: PFL simplifies direct mail execution by managing the entire process under one roof from strategy and production to delivery and measurement.
  • Engaging: Supports engagement that results in action by paring digital tactics with memorable direct mail touches from postcards and letters to 3-D mailers with logoed items.
  • Personalized: Uses a data to personalize and trigger sends at any scale—from hundreds to millions.
  • Measurable: Integrate a CRM/MAP with PFL's platform to manage and measure direct mail performance and ROI.

PFL Direct Mail Platform Screenshots

Screenshot of Custom kits available for useScreenshot of Entering the sender addressScreenshot of Personalization at scale with custom messaging and signaturesScreenshot of Product selection with product details, template data, and advanced options

PFL Direct Mail Platform Video

PFL Overview

PFL Direct Mail Platform Competitors

PFL Direct Mail Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

PFL Direct Mail Platform starts at $40000.

Sendoso, Alyce by Sendoso, and Reachdesk are common alternatives for PFL Direct Mail Platform.

Reviewers rate Product Scalability highest, with a score of 9.9.

The most common users of PFL Direct Mail Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(59)

Attribute Ratings

Reviews

(1-25 of 33)
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February 28, 2024

Targeted mail made easier

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to publicize a large health science research study for which we represent the state of PA. Working with PFL Direct Mail Platform allows us to target our mailing to specific groups or neighborhoods where we'll have enrollment locations. Working with PFL Direct Mail Platform also allows us to use many, varied formats in direct mail marketing throughout the state.
  • Printing
  • Responsiveness
  • Targeting
  • Mailing from local depot
  • Cost of lists
It would be appropriate in many large scale campaigns. We were shipping a million pieces a month and that volume seemed very manageable for the team. They also excel and managing many different formats and types of content.
February 22, 2024

An honest review of PFL!

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used the PFL Direct Mail Platform to trigger welcome enablement kits to our practitioner base during their onboarding journey. The problem we initially had was that we didn't have a streamlined way of sending printed marketing materials as one organized kit for a select group of our customer base... PFL was able to offer a solution that could automate the production while 'surprising and delighting' our customers who weren't expecting a welcome kit in the first place.
  • Communication - weekly catch-up meetings meant we had a consistent communication channel!
  • Openness - they're open for honest feedback and ideas for improvement.
  • Design flexibility - the printed material assets, and items, were highly customizable.
  • Timing - it took months for a BD enterprise solution to transpire, and we're still waiting for a final pitch deck / wow-factor presentation to this day, even though we had asked for the solution back in August.
  • Technical capabilities - Reporting could improve (the way reports are generated and certain fields aren't separated in Excel sheets, for example), and there are limitations to the PMC that aren't a perfect 'unicorn' solution to what we need as a business.
  • Return policy - we lost several kits - for various reasons, but it'd be great if there was a contingency plan or if you offered a way to credit those kits.
The reason it's not a seven or above is purely because of the timing of a solution we had requested originally back in August 2023. It's now February 2024, and we're waiting for a wow-factor pitch deck. Previously, we only received a demo recording and an order form quote. These truthfully aren't helpful enough to convince and sway our senior leaders into spending the $35k+ investment into the PMC.
February 15, 2024

PFL review.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we use the PFL Direct Mail Platform to streamline our direct mail campaigns. The product helps us address the business problem of efficiently sending personalized direct mail to our customers and prospects. Our use case involves creating targeted mailing lists, designing customized mail pieces, and tracking the delivery and response rates to measure the effectiveness of our campaigns.
  • Personalization: The PFL Direct Mail Platform allows for easy customization of direct mail pieces.
  • Design Options: The platform offers a wide range of design choices for visually appealing mail pieces.
  • Tracking and Analytics: PFL provides real-time insights into delivery and response rates for effective campaign measurement.
  • User Interface: The user interface of the PFL Direct Mail Platform could be more intuitive and user-friendly, making it easier to navigate and use.
  • Integration: Improved integration capabilities with other marketing tools and platforms would enhance workflow and efficiency.
  • Reporting: More robust reporting features, including advanced analytics and customizable reporting options, would provide deeper insights into campaign performance.
Probably is not needed if you do not use direct mail.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We utilized PFL's Direct Mail Platform to facilitate drip direct mail campaigns to over 7,000 contacts linked through Salesforce Sales Cloud. This system was fully automated through interlocking triggers to send mail based on stages, dates, and status of the account in Salesforce.
  • Reporting on finished jobs.
  • Support in onboarding and set up.
  • Support setting up complex or unusual direct mail strategies.
  • There is no built-in functionality to automate direct mail; this has to be created through triggers in Salesforce.
  • The sales cloud integration didn't give us the syncing or reporting we thought would be available.
  • We would like to see more support from team members in the post-onboarding process.
PFL is well suited to a company that is doing a lot of batch, personalized direct mail. All the mail happens at the same time, and all the information is easily accessible within the CRM, which would be an ideal scenario. It is not as suited to a company hoping to achieve full automation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PFL to automate our direct mail strategy. Before PFL, we spent a lot of man-hours managing lists and communicating with vendors. PFL helped us streamline things so that we our direct mail was triggered by Salesforce actions and used Salesforce data for dynamic content. I think it saved us a lot of time.
  • Customer support.
  • Technical Support.
  • Variability of content options. Other vendors were more limited in what they could provide.
  • Tools were harder to use than was advertised.
  • Not a lot of visibility into usage of pre-purchased credits.
I think if you're well-versed in Salesforce and can navigate the complexity of Pfl's software integration, you're in a good place to use it. Once you get things going it's pretty seamless, but the setup takes time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize the PFL Direct Mail Platform to enhance our marketing campaigns by seamlessly integrating physical direct mail with digital efforts. This solution effectively addresses the challenge of engaging prospects in a multi-channel world. Our use case encompasses personalized mailers, automated workflows, and tracking to drive customer engagement and conversions.
  • Personalization: It allows us to create highly personalized direct mail pieces tailored to individual recipients. For instance, we can include the recipient's name, relevant product recommendations, or even custom images that resonate with their preferences.
  • Multi-Channel Integration: The platform seamlessly integrates with our existing digital marketing tools and CRM systems. It enables us to orchestrate cohesive campaigns that combine email, social media, and direct mail to reach our target audience through multiple touchpoints.
  • Automated Workflows: PFL offers robust automation capabilities, streamlining the entire direct mail process. We can set triggers, such as website visits or email engagement, to automatically trigger the sending of personalized direct mail pieces, ensuring timely and relevant outreach.
  • Variable Data Printing: The platform simplifies variable data printing, enabling us to print custom content for each recipient efficiently. This is particularly useful for A/B testing different messaging or designs within a single campaign.
  • User Interface Complexity: The platform's user interface can be complex, making it challenging for new users to navigate and utilize its full potential. Simplifying the interface and offering more user-friendly onboarding resources would be beneficial.
  • Template Customization: While PFL offers template options, more flexibility in designing and customizing templates would be appreciated. Users should have the ability to create unique designs without limitations.
  • Campaign Reporting: While the platform provides tracking and analytics, enhancing the reporting capabilities with more granular insights and visualization options would help users better understand campaign performance and make data-driven decisions.
PFL Direct Mail Platform is well-suited for:Multi-Channel Campaigns: When organizations want to orchestrate multi-channel marketing campaigns that seamlessly integrate physical direct mail with digital channels like email and social media, PFL excels in coordinating these efforts for maximum impact.Personalized Outreach: In scenarios where personalization is key, such as sending personalized thank-you notes, welcome packages, or customized offers to high-value customers, PFL's ability to create tailored direct mail pieces is highly effective.Lead Nurturing: For lead nurturing campaigns, especially in B2B settings, PFL is useful for sending targeted follow-up materials after webinars, conferences, or trade shows, helping organizations stay top-of-mind with prospects.Account-Based Marketing (ABM): PFL is a valuable tool for ABM strategies, enabling organizations to send highly personalized and attention-grabbing direct mail pieces to key accounts, enhancing engagement and building relationships.Reactivation Campaigns: When re-engaging dormant customers or subscribers, PFL's automation and tracking capabilities allow organizations to craft compelling reactivation offers and monitor their effectiveness.Seasonal Promotions: For businesses that run seasonal or holiday promotions, PFL can be used to create eye-catching, themed direct mail materials that stand out in customers' mailboxes.Compliance-Heavy Industries: In industries with strict compliance requirements, such as healthcare or finance, PFL's security features and data protection ensure the safe handling of sensitive customer information.However, PFL Direct Mail Platform may be less appropriate in scenarios where:Low-Volume Mailings: For organizations that only occasionally send direct mail and have low volumes, the platform may be more cost-effective to outsource to a local print shop or use simpler tools.Limited Design Customization Needs: If design customization is not a priority, and organizations only need basic, non-personalized mailers, simpler and more cost-effective solutions might suffice.Short-Term Campaigns: In situations where campaigns have a very short timeline and the setup process for PFL may take too long, it might not be the ideal choice.Minimal Integration Needs: For organizations that primarily rely on standalone direct mail efforts and do not require extensive integration with other marketing channels or systems, a simpler direct mail solution could be sufficient.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PFL to send swag to conference attendees and VIP customers of our platform. Individual account managers can request that their customers be sent items and kits at any time, provided they requisition the appropriate budget first. The gifts are intended to thank customers for their participation in events after the close of a sale, or to incentivize an executive meeting.
  • Intuitive UI within our Salesforce instance.
  • Easy to track sending and budget.
  • As a Canadian employee of a US-based company, provisioning my personal access to PFL was painful. Neither my Salesforce admins nor the PFL team seemed to be able to align the correct settings.
PFL is a great tool for marketing teams who are looking to empower front-line sales execs with access to the collateral they can use to supplement the sales cycle, whether: softening up a customer prior to an in-person meeting, "Hey, did you get that swag pack I sent you?" thanking a customer for their participation in an event; "Just wanted to say thanks for attending the webinar last week." showing VIP customers some love and appreciation; "Happy holidays, so glad we took the time to deepen the partnership this year!"
July 13, 2023

PFL review

Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use PFL to send customized packages, swag, and brochures to our customers. We have been using this platform for 3 years and have run into many problems. There is no way to see inventory on a product on the UI and you have to email them every time you want to make an order. The UI is very old and leads to lots of problems and you have to physically enter addresses of customers and pick sizes and the gift. Other competitors like Postal actually enable you to set a price range on a gift and give a link to customers to add their address. You can also laser in the customers logo alongside yours on demand on things like yetis and bottles etc. PFL is far behind the industry standard and their customer service is very slow.
  • Notecards
  • Shipping
  • Inventory
  • Customization On Demand
  • Customer Support
Working with PFL has been a total headache for us as a company. Emailing to find out inventory every time someone on our team wants to order is time consuming. The customization factor is not there and they don’t enable you to send a link for customers to pick their gift and enter their own address.
July 13, 2023

Awesome

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the PFL Direct Mail Platform to send out incontinence supplies from a vendor. it addresses us not having to go back and forth with the vendor to send out samples for us, where us as a company can go right in and input addresses and pt info to mail out samples in fast a timely manner. It is very very helpful.
  • Easy to use
  • Easy to Understand
  • role friendly
its well suited when you have reps that dont respond in a timely manner and you need the product to go to the patients home fast. it eliminates the wait time for the patient to get the products they need.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use PFL to send our customers mailer kits in order to start conversations or thank them for their time/business. Its a great way to reach out without the usual email/phone call, as its something new and different. Most customers like receiving something customized in the mail making them feel valued and unique. I love the ability to link this product with other tools such as Marketo and Salesforce. It makes data and results analysis and tracking super easy! Love the products we can include in the mailers from Yeti mugs to custom blankets. The PFL team is super helpful in creating the packaging design and kits and starting this process off for new PFL customers. Would recommend!
  • Customer service for new users
  • Kit design
  • Product availability for kits
  • Speed of shipping
  • Affordability with lower cost mailers
I like to use PFL when reaching out to a customer in order to engage them or start a conversation. Its a great place to start as most people love receiving a mailer kit vs an email or phone call. An email or phone call can follow after the kit if need be, but customers will reach out themselves if given the option to.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Breaking through the noise of multiple competitor messages, emails and demand gen activities is a challenge. We are always trying to find unique ways to reach decision makers and influencers in a creative and effective way. We run campaigns from 10 to 10,000 direct prospects depending on the campaign.
  • Ability to customize the message to the prospect.
  • Unique ability for prospect to choose their own gift and make it memorable.
  • Wide range of price points that fits the budgets we are working within per campaign.
  • Ability to add logos/branding for the business providing
  • Ability to add logos/branding for the business we are targeting
  • Additional data insights into customer behavior.
This solution is ideal for ABM campaigns where we are trying to get in the door with a prospect and have yet to have success. When struggling to get in front of decision makers, this is a great way for us to use this solution and build a relationship with the prospect through a customized message and gift that they will appreciate. It's all about the ability for personalization.
May 26, 2023

PFL is Great

Score 10 out of 10
Vetted Review
Verified User
Incentivized
PFL has been a great partner for us! They help make sure our direct mail campaigns run smooth and effectively every time.
  • Direct mail
  • customer service
  • Pricing
  • No need to change anything
PFL is a great partner if you're looking to build out your direct mail marketing strategy
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize PFL Direct Mail Platform for our direct mail program to create multi-touch marketing campaigns. We have seen a significant increase in opportunity size and a decrease in days to close an opportunity when direct mail is part of the marketing solution. PFL Direct Mail Platform integrates right with our CRM making it a a streamlined process for our sales team. They make it quick and easy for everyone to use. On top of that the account team works to provide unique direct mail options at all different price points.
  • Provides a variety of direct mail kit options
  • Great customer service
  • High quality product with attention to detail
  • Invoicing us for shipping costs has areas for improvement
  • Better reporting within their system on kits
If your sales and marketing team is looking to create intentional marketing campaigns with multiple touch points, direct mail is a key. It allows for the personal touchpoint and shows that as a company we aren't just targeting everyone out there, but we are trying to make those intentional connections.
April 04, 2023

Direct Mail at Scale

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use PFL's Direct Mail Platform to scale our direct mail outreach with our BDRs and AEs to create meaningful touchpoints with our customers while removing friction in enabling the field. This speeds up their outreach, increases opportunities, and buoys marketing's relationship with sales while improving their experience and saving them time.
  • They are engaged business partners always ready to work with us on the next campaign.
  • They source ethical and high quality gifts for our customers.
  • Their platform creates a streamlined experience for our sellers.
  • Better integration with custom implementations.
If you manage or support a large team of BDRs and AEs and want to scale up your direct mail outreach, PFL's Direct Mail Platform is the way to go. They make it easy to build a catalog of gifts to make accessible to your sellers with send limits and reporting so you can measure what's working and make smart reinvestments over time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PFL Direct Mail Platform is the only solution we recommend with our customers here at Salesforce. There are thousands of Marketing Cloud customers. Any that have a requirement to automate the delivery of print mail messages to businesses or homes will want to use PFL Direct Mail Platform. They are pre-integrated to Journey Builder and simplify the mapping of contact details directly into a print mail messages. We routinely show customers how this works, the ease of use and how it will it will simplify their marketing experience to send print mail messages home in a scalable, automated fashion.
  • integrates to marketing cloud
  • sends print mail via a digital platform automatically
  • reports back data
  • it would be interesting if address validation was included in the solution
Well Suited: Customers that want to sent print mail to homes. For example: retailers often have a mixture of digital marketing and traditional and will want to send periodic messages home. But, print mail is expensive channel and they often only send it to qualified customers after they are engaging. So PFL Direct Mail Platform is great because it embeds directly into Marketing workflows and helps target who and when customers receive print mail. Banks or Healthcare companies may also want to trigger print mail home in Service scenarios, are as part of promotional efforts. This can also be automated with PFL Direct Mail Platform. PFL Direct Mail Platform is a less appropriate for customers who are shifting away from the print channel. We have some customers that are reducing spend in this area, and, as a result we may not recommend it.
March 27, 2023

Direct mail review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We recently implemented our direct mail program and have already seen results from the program. Really looking to see how we can extend it this year and ensure we get good user adoption of the program across more accounts
  • personalisation
  • customisation of the message and package
  • incorporating sustainability
  • looking to have additional features
Great for building awareness of a key event and encouraging online participation
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I needed to provide a way to incentivize engagement from an ungated asset into our contactable database.
  • Fair pricing.
  • Brand application.
  • Relevant options that our target audience wants.
  • CRM program integration.
  • kick-off call count to decision-making and delivery of materials timeline.
  • The requirement is to use a "store" rather than a pull from the inventory.
PFL helped to provide a connected buyer's journey from ungated assets to Engaged Contact funnel nurturing with a tangible object! The team was lovely and very accommodating.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use PFL Direct Mail Platform within Marketing Cloud to send out marketing material to consumers when they request it. This can include commercial and operational sends. Several times a year we update our materials and work with PFL Direct Mail Platform to verify our new Marketing Cloud builds. Our marketing materials can change and be updated within a small span of time during our busiest time of the year, and it's very straightforward when we need to go update everything in our MC journeys to accommodate this. We don't need to rebuild everything from scratch each time.
  • Works with us on back and forth testing of products
  • Integrates well with MC
  • Is user-friendly when setting up new products
  • Easy for beginners to learn
  • More previews of products in MC
  • Faster way to see failures on their side
  • A way to note failed send reasons within MC data extensions
PFL Direct Mail Platform has helped us to send out materials via Marketing Cloud and always works with us to communicate how things are working and when things are not working. It integrates easily and the pieces can be adjusted and re-used very easily. It's easy to switch out materials within our MC journeys without having to rebuild, which is helpful at our busiest time of year when we might have to change and update materials several times.
Gretchen Swann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our marketing department uses PFL for our direct mail programs. Before PFL, we dabbled with including direct mail in our campaigns, but it was a very manual, disjointed process, and we had zero visibility into the results of the campaigns. With PFL, the process is totally streamlined, from campaign conception to creating the physical kit to mailing, tracking, and, most importantly, integrating with Salesforce, allowing us to capture the results of our direct mail programs via campaigns.
  • Marketo & SFDC Integration, allowing visibility in to campaign results.
  • Providing direct mail options based on our campaigns and goals.
  • Sourcing all items for the direct mail, including being able to print all items (boxes/brochures/notes/etc.).
  • Variable, on-demand printing, to create customized pieces instead of static kits.
  • More e-Gifting options.
  • More creative, really different concepts. They typically provide good options but many times similar concepts.
I have launched various sorts of direct mail campaigns with PFL, anything from large bulk sends (thousands of kits in a month) for more of an awareness/sales enablement play all the way to triggered direct mails that are going to very specific segments based on engagement with other campaigns or being part of a nurture program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used this to track the success of a direct mailer we sent out to increase lead gen and meetings for our outside sales team. It was user-friendly and an intuitive platform.
  • Addresses used for direct mail piece.
  • Status of delivery to recipients.
  • N/A
Easy to track packages and statuses and a place to confirm the direct mail piece was sent to said/correct address.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use PFL Hybrid Experience Platform across multiple different parts of the organization– Sales, Marketing, Customer Success, etc. We use the PFL Hybrid Experience Platform to incentivize meetings, create net new interest in Checkr, and even thank our existing customers. While PFL addresses some problems, in my experience the platform itself creates a number of additional problems, such as slowing down deadlines, tedious campaign setup, and a disjointed/disorganized communication back and forth (this could be streamlined with an intake form, a template, or even a library of templates to choose from when beginning a project.
  • Great Customer Success team
  • Great printing experience (paper goods, mailers, boxes, PODS, machine written cards)
  • Good communication from all teams (finance, CS, and design)
  • Easy to use SFDC integration (more so on the sales side of the house)
  • Campaign set up, more support in rule creation
  • I would love to see a project intake form or even a library of templates to choose from when beginning a project. So it is clear exactly what is needed from us, prior to starting a project.
  • More QA on the PFL side of the house throughout the campaign setup. We had an instance where one campaign continued to break, and while one of our marketers was at an event, it was being fixed. I am sure both teams (Checkr and PFL) have room for improvement here.
  • Invoicing and bucketing of funds
PFL Hybrid Experience Platform has been suited for almost all of the scenarios we use it for. Unfortunately, we have seen that other vendors meet our expectations more when it comes to things like a campaign setup, the rule setup, timelines, templates, curation teams, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We leverage PFL to assist us in automating direct mailing to patients after they have virtual appointments with our clinical pharmacists. We have integrated directly with PFL via our cloud-based software to send them PDFs at a specific point in our clinicians' workflow, at which point PFL prints & mails them daily on our behalf.
  • Timeliness of printing services
  • Responsiveness of customer success team
  • Communication about mapping or API changes
Well suited for healthcare as they offer HIPAA compliant communications
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I utilized PFL Hybrid Experience Platform as a door opener gifting program to drive meetings with sales.
  • Streamlines the shipping process
  • Extensive communication with the team to resolve any issues
  • Easy to use / integrate the platform with our systems
  • Invoicing/PO process could be more efficient
Any type of mailer campaign where you would like to send a gift to prospects.
August 25, 2022

Amazing company!!

Alison Gilleran | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My company used PFL Hybrid Experience Platform as a main component in out client and employee swag distribution. We send our swag items to them in bulk for our sales team to send to clients in a quick and efficient way. We are also able to send the items to our offices for employee use. My company also uses PFL for our holiday swag items and they help provide new items for us to order while also using our suggestions.
  • Timely email responses
  • They have creative ideas while also letting use our own ideas
  • very friendly and supportive
  • provides an efficient program for our sales team
  • updating their digital experience
  • providing more premium options
We use PFL for our holiday swag items and we have had a great experience with them providing us ideas and allowing us to use our own ideas. They provide companies for us to use and coordinates their own products for us to order.
Jessica Cloeter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use PFL for direct printing and sales ordering of collateral and promotional items. This helps to centralize our sales material ordering and distribution freeing up marketing from managing the requests for materials when it is needed. In addition, it helps with executing direct mail campaigns.
  • Manages existing inventory
  • Printing collateral
  • sourcing materials and promotional items
  • forecasting refills on promotional items
The ordering platform makes it easy for our team to quickly order and ship materials that they need to perform their job without waiting for me.
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