Phocas - A great tool for small businesses
- Detailed tracking of sales numbers
- Timely updates - data refreshed every day
- Ability to work with our ERP system and extract data
Cons
- Ability to build reports
- Could be more user friendly
Phocas helps users discover data and provides results in real time. It is designed for non-technical users and delivers a simple yet powerful analytical capability that quickly turns data into a chart, graph or map. It brings up data on local, regional or global sales,…
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Phocas helps users discover data and provides results in real time. It is designed for non-technical users and delivers a simple yet powerful analytical capability that quickly turns data into a chart, graph or map. It brings up data on local, regional or global sales, inventory, forecasts, prices, profit margins, budgets and more.
Phocas, based in the United Kingdom, is a business intelligence firm with offices in the UK, the United States, and Australia. The vendor says that by offering an innovative data discovery solution, it has maintained a 97 percent customer retention rate.
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, 2673049216 |
Supported Countries | United States, Canada, Europe, Australia, New Zealand, and Asia. |
Phocas Business Intelligence software has proven to be a valuable tool for businesses in various ways. Users have found that it eliminates the need for multiple spreadsheets, saving them time and effort. The ability to track price increases and catch errors in pricing has been helpful in avoiding customer dissatisfaction. The software allows for easy comparison of stock costs, saving users significant time and effort. It has also been effective in identifying gaps in customer spending and areas where the business is not penetrating. By exploiting business information, users have been able to make informed decisions and address key problems such as tracking individual customer sales, analyzing sales performance, and identifying inventory issues. The software has simplified reporting, allowing for quick creation of reports, analysis of data, and identification of growth opportunities with customers and specific product lines. With near real-time data access and secure distribution capabilities, executives can easily access insights for fluid conversations with vendors and employees. Overall, Phocas Business Intelligence has helped businesses improve efficiency, increase sales, and make data-driven decisions.
Easy to Use: Reviewers consistently mention that Phocas software is very easy to use, with many stating that it is intuitive and requires just a one-hour introduction for users to become proficient in its usage. The simplicity and user-friendly interface of the software are highly valued by users.
Fast and Efficient: Users appreciate the speed of Phocas software, which allows them to quickly drill down into data and obtain answers to generic business questions related to sales or inventory. Some reviewers specifically highlight the software's ability to quickly rectify mistakes made by users, enabling them to achieve desired results rapidly.
Comprehensive Analysis: Many users value the ability of Phocas software to analyze their business from various angles. They appreciate how it offers a wide view for operations while also providing detailed data for specific requests, all accessible within seconds. The consolidation of data from multiple systems into one place is seen as a major advantage, giving users a comprehensive overview of their business.
Limited customization options: Several users have mentioned that the software lacks advanced features and customization options. They feel restricted in their ability to tailor the software to their specific needs, which can be frustrating for those who require more flexibility.
Difficulty with data manipulation: Some users have expressed difficulties in pulling and manipulating data in an easy-to-view format. They have mentioned a need for more basic analytics tools, such as pivot table-type reports, to simplify data analysis and make it more accessible.
Lack of integration with other programs: Users have pointed out the software's limitations when it comes to integrating with other programs and combining data from different databases. This hinders their ability to work seamlessly across multiple platforms and limits the overall functionality of the software.
Based on user reviews, the most common recommendations for Phocas are:
Overall, users consider Phocas a valuable tool for businesses that need to store and analyze account data. They find it easy to use, relevant, and always improving. Users believe that investing time in training, requesting demos, and seeking references will help in maximizing the benefits of using Phocas.