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Phonexa

Phonexa

Overview

What is Phonexa?

Phonexa is an all-in-one suite for marketing automation that empowers companies to optimize inbound web and call campaigns, and outbound call, email, and SMS campaigns, all while having the ability to enhance consumer journey every step of the way. Complete…

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Learn from top reviewers

Easy and efficient product

Rating: 9 out of 10
June 13, 2019
Vetted ReviewVerified User
This product is being used across the organization and has easy and efficient capabilities, making your job much better. Its reporting feature is a favorite to use and allows ...
Continue reading
Verified user
Employee
Phonexa2 years of experience

Fast and Up to the Minute Data!

Rating: 10 out of 10
May 15, 2019
Vetted ReviewVerified User
Phonexa is currently being used across the whole organization. It is a great platform that helps us as a business optimize on the lead traffic that we have coming through our ...
Continue reading
Verified user
Administrative Assistant
Phonexa2 years of experience

Easy to use, but very powerful

Rating: 10 out of 10
May 13, 2019
Vetted ReviewVerified User
I use Phonexa to track, monitor, and measure the performance of campaigns. The system is so easy to navigate and there are a lot of features that I can customize based on my n...
Continue reading
Verified user
Account Manager
Phonexa3 years of experience
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Pricing

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Phonexa

Phonexa

N/A
Unavailable

What is Phonexa?

Phonexa is an all-in-one suite for marketing automation that empowers companies to optimize inbound web and call campaigns, and outbound call, email, and SMS campaigns, all while having the ability to enhance consumer journey every step of the way. Complete with seven turnkey solutions, Phonexa's…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://phonexa.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

WorkBook6 x Phonexa | Testimonial

YouTube

Call Tracking Analytics Software | Discover Phonexa

YouTube

Ping Logix x Phonexa | Testimonial

YouTube
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Product Details

What is Phonexa?

Phonexa is an all-in-one suite for marketing automation that empowers companies to optimize inbound web and call campaigns, and outbound call, email, and SMS campaigns, all while having the ability to enhance consumer journey every step of the way. Complete with seven turnkey solutions, Phonexa's customizable tools for calls, leads, clicks, email, and SMS marketing maximize workflow efficiency for direct advertisers and lead generators alike. Phonexa has the scalability, tools, and partnerships to serve clients in all industries, especially those with high consumer demand products and services.

Phonexa Features

  • Supported: Call Tracking & Distribution
  • Supported: Lead Tracking & Distribution
  • Supported: Email & SMS Marketing
  • Supported: Cloud Phone System
  • Supported: Click Tracking
  • Supported: Suppression List Management
  • Supported: Automated Accounting

Phonexa Videos

What is Phonexa?
Call Logic

Phonexa Integrations

Phonexa Competitors

Phonexa Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesUnited States, United Kingdom
Supported LanguagesEnglish
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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Phonexa has proven to be invaluable for businesses in various industries, offering a range of use cases that have solved their unique challenges. For instance, Phonexa's LMS Sync feature has transformed businesses by improving productivity and enabling e-delivery. This has allowed companies to streamline their lead management processes and ensure prompt delivery of leads to the right buyers. Additionally, Phonexa's email marketing automation feature has made remarketing much easier in certain industries, saving time and effort for marketers. With the ability to automate email campaigns, businesses have been able to effectively engage with their audience and drive conversions. The platform's enterprise suite has also been instrumental in migrating and managing traffic for financial services, providing a centralized platform for efficient lead distribution. And with Phonexa's customization feature, users have the freedom to add desired features to enhance reporting and accounting, allowing for greater flexibility when analyzing data and making informed decisions. Overall, Phonexa has been a reliable solution that has helped businesses optimize their marketing efforts, improve efficiency, and maximize revenue.

Extensive Tracking Options: Many users have praised Phonexa's platform for its extensive tracking options. Multiple reviewers have stated that the platform provides a wide range of tracking capabilities, allowing them to monitor and analyze their campaigns effectively.

Exceptional Customer Support: The exceptional customer support provided by Phonexa is highly appreciated by users. Several reviewers have mentioned that the support team is responsive, helpful, and goes above and beyond to assist them with any issues or inquiries they may have.

User-Friendly Interface: Phonexa's user-friendly interface has been a standout feature for many users. Numerous reviewers have commented on how easy it is to navigate the platform and perform various tasks efficiently. They appreciate the intuitive design and layout, which contributes to a seamless user experience.

Learning Curve: Some users have mentioned that there is a learning curve when starting with Phonexa, as it takes time to become familiar with the system and its tools.

Confusing User Interface: Several users found the user interface of Phonexa confusing and overwhelming, particularly during the setup of channels or integrations. Additionally, they commented on certain tabs having an excessive number of options, making navigation challenging.

Complexity of Features: Users have expressed that Phonexa's platform offers an extensive range of features, which can be overwhelming. They also noted that the system's robustness and ability to handle various tasks may require a deeper understanding for full utilization.

Users commonly recommend three actions when using Phonexa as a marketing solution. Firstly, they suggest requesting a demo of the software and asking numerous questions to gain a better understanding of its capabilities. Secondly, users recommend taking the time to learn every feature of Phonexa, indicating that familiarity with all functionalities is crucial for optimal utilization. Lastly, users highly recommend reaching out to the support team for assistance, as they believe Phonexa has a strong support team that can provide guidance and address any queries or concerns. Additionally, users advise getting a walk-through of the features with a support representative and commend the team's ability to help even with minor inquiries. By following these recommendations, users assert that Phonexa becomes an excellent product with all the necessary functions and provides ease in setup, tracking, and generating reports. They describe Phonexa as a well-thought-out and developed solution.

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(1-3 of 3)

Fast and Up to the Minute Data!

Rating: 10 out of 10
May 15, 2019
Verified User
Administrative Assistant in Quality Assurance
Marketing and Advertising Company, 11-50 employees
Vetted Review
Verified User
Phonexa
2 years of experience
Use Cases and Deployment Scope
Phonexa is currently being used across the whole organization. It is a great platform that helps us as a business optimize on the lead traffic that we have coming through our system. The detailed analytical reporting helps us understand how are clients are performing up to the minute.
Pros
  • Granular Reporting
  • Up to the minute data processing.
  • Easy to use.
Cons
  • Adding a how to guide for all the hundreds of features it has.
Likelihood to Recommend
This platform is a perfect fit for any company who is currently generating leads or needing a call tracking platform. It has the best analytics and reporting. It is always fast and up to the minute on the data which helps you be able to optimize your traffic.
Return on Investment
  • Has increased our ROI

Easy to use, but very powerful

Rating: 10 out of 10
May 13, 2019
Verified User
Account Manager in Other
Marketing and Advertising Company, 11-50 employees
Vetted Review
Verified User
Phonexa
3 years of experience
Use Cases and Deployment Scope
I use Phonexa to track, monitor, and measure the performance of campaigns. The system is so easy to navigate and there are a lot of features that I can customize based on my needs. There's so much that you can do with this platform and it gives me the ability to dive in and get more in-depth analysis. There are many various features to explore so it will take time a bit of time to fully learn the platform. Every department can customize the reports to analyze whatever matter they are currently working on.
Pros
  • Custom reports and extensive analytical tools.
  • Exportable data.
  • Detailed campaign creation capabilities with various options to implement.
Cons
  • All the features available may be overwhelming, so you will need time to learn the whole platform.
Likelihood to Recommend
This is an all-inclusive lead management system and has the features to satisfy a multitude of businesses. The system helps spot data trends within minutes and gives managers and business owners the best analytical tools I've ever seen to date. It's best if you're looking to find ways to optimize and explore opportunities. It's also easily integrated and there's always a support team that's readily available to help you.
Return on Investment
  • Increased business opportunities.
  • Built/analyzed the competition.

Easy and efficient product

Rating: 9 out of 10
June 13, 2019
Verified User
Employee in Marketing
Marketing and Advertising Company, 11-50 employees
Vetted Review
Verified User
Phonexa
2 years of experience
Use Cases and Deployment Scope
This product is being used across the organization and has easy and efficient capabilities, making your job much better. Its reporting feature is a favorite to use and allows you to have different views dependent on what you're looking for. For any issues that may come up, they have quick troubleshooting options with easy-to-use ticket creators that have a fast turnaround.
Pros
  • Trouble shoots any technical issues that you may come in contact with.
  • Has made it user friendly for even those who are not too computer savvy.
  • Reporting feature has multiple view options dependent on what you're looking for.
Cons
  • Faster response times using the system when doing multiple things at one time.
  • So many features are available on this platform that it may take a little time to learn everything.
Likelihood to Recommend
Great when hiring new employees and you need to train them. Easy and fast to click through reporting and other features. There are also explanations or details to understand certain functions, available by hovering over the item.
Return on Investment
  • Overall, it has given peace of mind since not having any serious issues with it.
  • The platform's reporting and analytical features make optimizing calls a much easier and effective process, thus having a more positive outcome in performance.
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