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Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With …
Starting at $14.95 per month
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What is SolarWinds Pingdom?
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
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Pricing
Synthetic Monitoring
$10
Cloud
per month
Real User Monitoring
$10
Cloud
per month
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.pingdom.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14.95 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SolarWinds Pingdom?
SolarWinds® Pingdom® is a SaaS-based web app performance monitoring solution. It provides web app performance and user experience monitoring consisting of four major capabilities:
- Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more
- Page speed performance monitoring and page rankings
- Synthetic transaction monitoring from the simplest to the most complex transactions
- Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance
SolarWinds Pingdom Features
- Supported: Uptime Monitoring
- Supported: Synthetic Transaction Checks
- Supported: Page Speed Tests
- Supported: Real User Monitoring (RUM)
- Supported: No-Code Transaction Recorder
- Supported: Dashboards & Reporting
- Supported: Over 100 Probes Worldwide
- Supported: Developer-Friendly API
- Supported: Alerts & Notifications
SolarWinds Pingdom Screenshots
SolarWinds Pingdom Video
Pingdom Guided Tour
SolarWinds Pingdom Integrations
SolarWinds Pingdom Competitors
SolarWinds Pingdom Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
SolarWinds Pingdom Downloadables
Frequently Asked Questions
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
SolarWinds Pingdom starts at $14.95.
Reviewers rate Usability highest, with a score of 10.
The most common users of SolarWinds Pingdom are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With Pingdom's notifications via Mobile, Email, and Slack Integration, users can quickly resolve any downtime issues and avoid potential revenue loss. The tool is widely used by multiple departments within organizations for front-line monitoring of core public-facing services, allowing them to be proactive and react as soon as they receive a notification of downtime, preventing further issues. Additionally, Pingdom is used for uptime monitoring and verification of responses from specific endpoints, which assists in diagnosing issues. Its ability to support different monitoring types makes it a preferred choice for many users.
Furthermore, Pingdom serves as an uptime monitor for cloud applications, providing direct notifications and general uptime statistics. Users rely on Pingdom to monitor URL/endpoints and website uptime, ensuring optimal performance. It also helps in managing preventive failures and troubleshooting during scheduled maintenances. Additionally, Pingdom allows for the addition of notification-only users, facilitating collaboration with other teams. As a service provider, Pingdom is a primary tool for monitoring uptime for clients. Users appreciate its simplicity and ease of setup and maintenance. Integration with OpsGenie allows for quick resolution of alerts and efficient management of downtime. Overall, Pingdom is a helpful tool for monitoring and testing websites, analyzing page speed, overall performance, compliance with SLAs, and providing reliable customer service.
Users have made several recommendations based on their experiences with Pingdom. The most common recommendations are as follows:
- Users recommend allowing ICMP traffic and configuring the alerting system properly to avoid excessive alerts in Pingdom.
- They also suggest using Google Chrome Developer Tools to gain a better understanding of visitor experience with different network speeds.
- Additionally, users highly recommend considering the free plan offered by Pingdom for basic uptime checking.
Overall, these recommendations highlight the technical reliability of Pingdom as a monitoring platform and provide suggestions on optimizing website performance and monitoring experience.
Attribute Ratings
Reviews
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Score 2 out of 10
Vetted Review
Verified User
- Very Inexpensive
- Easy to use
- SSO built in
- MFA Built In
- ZERO Product Updates since October 2021
- Last SOC 2 certification April 2022 had several key findings identifying management and operational failures
- Support is HORRENDOUS. No responses for weeks at a time.
- No reported changes or outages in the last year
December 01, 2022
Cost-effective uptime monitoring
- Fast alerting of outages
- Good summaries of monthly uptime achieved
- Easy to use dashboard
- N/A
December 01, 2022
Great for Monitoring
- Root Cause Analysis
- Reliability
- Traceroutes
- Historical Data
- Slow Web Interface
- iOS App Lacking Functionality
December 01, 2022
Pingdom: From Royalty to SolarWind Level Performance
- UI
- Dashboard Information Summary
- Notifications
- API Access
- Breakout of service options.
December 01, 2022
Well suited product meeting the expectations
- Multi endpoint monitoring
- Latency monitoring
- Tagging of alerts
- Customized payload alerts for statuses different than 200
- Grouping of alerts
- Organisation support
December 01, 2022
Simple and easy to use
- Clean
- Simple
- Effective
- Reliable
- Smaller increments of additional features
November 29, 2022
Pingdom = peace of mind
- Uptime notifications
- Uptime statistics
- Great starter price
- There used to be an app but now you need to use the web login which works fine, but an app is nicer if there is an uptime problem and you're in a rush
November 29, 2022
Reliable All-in-One Website Monitoring Tool
- URL/endpoints and website monitoring from different parts of the world
- Uptime reporting
- DNS uptime and alerting
- Website speed test
- Dashboard is a bit slow
- The test reports download for a specific date range should be allowed
- Track uptime
- Proactive alerting
- Alerting integrations
- No current missing features
November 29, 2022
Happy user for monitoring and alarms
- Downtime Alarms through multiple channels to multiple team members
- Uptime monitoring, with easy to understand metrics (for C-Level analysis)
- SLA reports
- I was not a direct user of the tool, but as a decision maker I didn't receive any negative feedback from the team.
November 29, 2022
Nice tool required to run a business smoothly
- Website up time
- Website response time
- Status Page
- No Mobile App
- Wordpress plugin lacks features
November 29, 2022
Pingdom an easy to implement, mandatory no brainer for your org.
- Ping latency from around the globe or region specific
- Real time user simulations allowing deep analysis of performance and experience
- Integrates wonderfully with the rest of the Solarwinds Platform to provide incredibly detailed transaction logs from end to end.
- Integration of pingdom into Solarwinds platform is prone to disruptive changes where existing api templates are replaced without retaining function.
- Integration of payment is still prone to issues given pingdom prefers credit card payment vs standard invoice approach used by enterprise orgs. 3rd year of repeated issues due to this during renewal.
November 29, 2022
Versatile
- providing uptime stats
- notifying us when sites were down
- public status page (clients did love that)
- Nothing at the top of my head right now. Our usage was very basic I guess, and we didn't have any issues using the available features.
November 22, 2022
Excellent monitoring tool
- Load to check performance
- Disk usage
- Availability of application
- Cpu usage
- Using webhook with opsgenie to create alert in opsgenie based on various activities in application being monitored
- It has specific metrics which does not covers over all monitoring of application
- It support limited number of applications for integration
November 22, 2022
Experience with Pingdom
- Multi global monitoring edges
- Page speed and performance reports
- Tags to customize uptime dashboard
- Transactions monitoring
- Real user monitoring
- Public status page
- Edit check
- Transaction monitoring
- Performance report
November 22, 2022
Pingdom gave us a great insight into our website outages
- Instant alerts
- Weekly reports
- Alerts when device is back online
- Testing of individual webpages
- Handling other types of webpage e.g. a *.esp page
- Ability to add users directly, rather than via my.solarwinds.cloud
- Sending of additional details when a device is down e.g. a screenshot of the webpage error
November 21, 2022
10+ Year User of Pingdom - Why I Love It!
- Easy to use
- Cost effective
- Never fails us (or hasn't yet)
- Nothing at this time
November 21, 2022
Excellent value and very reliable
- Server access monitoring
- Ease of use
- Easy setup and implementation
- Good reporting
- Better PDF exporting would be great
November 15, 2022
Pingdom is great value and at a great price
- Ease of configuring a basic alert
- Setup of SSL Expiry Threshold Alerts
- Capability to publish an Uptime Report URL link to share with Customers
- Capability to audit TLS/SSL and Cipher Suite configurations and providing warnings
- Include OWASP TOP TEN Analysis Capability
- Support for Web Application Scanning of Website
November 14, 2022
Pingdom does what it says on the tin..!
- The alerts are very responsive offering quite detailed timing information
- The UI for reports is very clear and set up of reports is very intuitive
- Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
- There could be more information about how to get the most out of the pingdom product(s) - we have a very defined use case but ultimately not entirely sure what else we can do with our subscription
- Not sure whether you can use Pingdom for multiple clients.
- The account management system is quite confusing - trying to access account information about the Pingdom product specifically was difficult as it redirected to a general solarwinds account platform
November 14, 2022
SolarWinds Pingdom, Keeping you on track
- Customized alerts
- Server monitoring
- Hardware Health
- Alerting on Network issue
- Online support Forum
- More modern interface
November 14, 2022
Pingdom - Great Value and does just what you need
- Ease of use
- Value for money
- Reporting
- Inability to capture Real User Monitoring stats for searches within a page
November 14, 2022
Pingdom does what we need it to do, and that makes me happy.
- It notifies us when a site is down.
- Just the billing/invoicing issue I already expressed.
November 12, 2022
Great value, trusted solution - happy to recommend
- I've used it specifically to report Up/Down times
November 12, 2022
Simple and easy to use
- Alerting me when the website is down
- Easy to set up
- Easy to use
- Used to have a free product