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Pivotal Tracker is a versatile project management tool that has found a wide range of use cases across various departments and …
Overview
What is Pivotal Tracker?
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported…
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What is Pivotal Tracker?
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the…
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Pivotal Tracker?
Pivotal Tracker is an agile project management program primarily for software developers. The software organizes projects into “stories,” the goal being to maintain momentum within and between “sprints” of a project within an agile development style. Pivotal Tracker is built to support the Agile development cycle from the ground up, enabling mid-project analysis and feedback based on current progress and development speeds. It also provides a shared priority system so everyone on a given project has visibility on progress and team members’ statuses. It also includes file sharing, project obstacle visibility, and a REST API for customizable integrations.
Pivotal Tracker Competitors
- Jira Software
- Asana
- Rally Software (formerly CA Agile Central)
Pivotal Tracker Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.”
The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.
Jira Software and Asana are common alternatives for Pivotal Tracker.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of Pivotal Tracker are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Pivotal Tracker is a versatile project management tool that has found a wide range of use cases across various departments and organizations. Moffitt's Collaborative Data Services Core, for example, uses Pivotal Tracker to form realistic expectations about work completion based on the team's ongoing performance. Other departments at Moffitt employ this tool for bug tracking and as a shared team-level 'to-do' list. The graphics and technology department utilizes Pivotal Tracker to track their work tasks and ensure that no items are dropped or missed. Moreover, the support service team is exploring the expansion of Pivotal Tracker's usage to track additional client work.
In addition to its adoption within Moffitt, Pivotal Tracker is also utilized by agencies and software development teams to manage various projects. It facilitates the implementation of agile methodologies, such as scrum, and effectively manages backlogs and feature roadmaps. Integration with other applications like Slack, Git, Bugzilla, and Usersnap further enhance its functionality. By utilizing Pivotal Tracker, engineers, product managers, testers, and marketing teams collaborate seamlessly. The tool allows for task prioritization, backlog maintenance, progress tracking, and facilitates file sharing among marketing teams. Overall, Pivotal Tracker serves as an invaluable asset in project management for organizations of diverse sizes and industries.
Intuitive and Easy to Use User Interface: Reviewers have consistently praised Pivotal Tracker's user interface, with many stating that it is intuitive and easy to use. Some users have mentioned that they were able to quickly understand how to navigate the platform and create/manage projects efficiently.
Multi-User Assignment for Collaboration: Users highly value the multi-user assignment feature in Pivotal Tracker, as it allows them to assign tasks to multiple team members simultaneously. This functionality has been commended by reviewers for facilitating collaboration among team members and keeping everyone informed of progress.
Exporting Notes into Readable Excel Format: The history tracking and exporting feature in Pivotal Tracker has received praise from users who appreciate being able to easily export notes into a readable Excel format. This functionality helps streamline documentation submission and makes auditing time more efficient.
In-Story Task Management: Some users have expressed dissatisfaction with the in-story task management capabilities of Pivotal Tracker, stating that it is a weak point. They believe that the functionality could be greatly improved by adding features such as the ability to mention other users in tasks and mark tasks as 'in-progress'.
Lack of Epic Spanning and Parent-Child Story Relationship: Many reviewers have raised concerns about the fact that epics do not span projects in Pivotal Tracker, particularly when scaling agile methodology to multiple teams. This limitation also leads to confusion due to the lack of a concept of a 'parent' story with child stories that have split off from it.
Limited Customization Options for Categorization: Users desire more flexibility in categorizing stories beyond the default sections like backlog, ice box, and my work. They wish for the ability to create custom categories for better organization and classification of their stories.
Users commonly recommend the following for Pivotal Tracker:
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Users should take advantage of the free trial to ensure that it meets the organization's needs before making a purchasing decision. This allows them to fully explore the features and capabilities of the software and determine if it aligns with their project management requirements.
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It is recommended to utilize tools and tutorials provided by Pivotal Tracker to learn the software effectively. The platform offers resources such as user guides and documentation, which help users understand how to navigate the interface, set up projects, assign tasks, and track progress.
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Many users find Pivotal Tracker useful for managing complicated tasks with multiple people involved. The platform offers features that facilitate collaboration and coordination among team members, such as task assignment, progress tracking, and communication channels. This ensures that everyone stays on the same page and contributes effectively to project success.
Attribute Ratings
Reviews
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February 18, 2022
Perfect project management tool.
Pivotal tracker tool is Very easy to use and can be used for smaller and medium projects . In pivotal tracker the best is detailed tracking which is really helpful for me when i need to cross verify my work from previous months. Pivotal tracker allows us to keep track of every tasks, add notes anytime and update their status on time. Pivotal tracker is mainly Used for Agile project management.
March 11, 2020
Pivotal Tracker is a steep learning curve but one of the best Software Development tracking tools out there
Pivotal Tracker is used across the whole organization - maybe minus 2 people - so 8 or so. It helps us track software development work into compartmentalized tickets. Almost every ticket is touched by everyone that uses Pivotal Tracker in some way. I.e. there's a problem we are trying to solve, someone creates a ticket, someone picks up the ticket to start the software development, someone does the software development work, someone checks their work, someone tests their work, someone passes the ticket, someone checks the work of the person who passed the ticket, etc.
February 13, 2020
Pivotal Tracker Delivers on Tracking Development Projects
We use Pivotal Tracker to track the development and MIS teams' work and ongoing support of software and infrastructure they have built for the company across about a dozen projects/solutions. These solutions range from infrastructure, eCommerce, internal custom software, and mobile applications. We use it to track features, chores, and bugs for each of these areas. We have from time-to-time exposed it to external vendors for project collaboration and centralized project management of those projects. It is an excellent tool for keeping track of the work and being able to quickly prioritize work, check the status, and re-prioritize tasks based on changing requirements.
February 13, 2020
A Wonderful Tool for Team Project Management!
Pivotal Tracker is used to manage project task flow through utilizing "Pivotal Stories" to track project status, communication, priority level, file sharing, etc. amongst my marketing team! It is used across the pharma marketing department and it solves the issue of task flow management and project tracking.
November 19, 2019
Great for software devs teams
We used Pivotal Tracker because our head developer preferred it to other project management/dev tools. The most important function is for helping developers to prioritize dev work. Developers don't always prioritize the highest priority items so it worked well to have a project manager owning the roadmap while the devs had a consistent checklist of priorities to work on each sprint.
November 13, 2019
Pivotal Tracker gets the job done
We used Pivotal Tracker as a list of engineering bugs, tasks, and backlogged items for the engineering team. We eventually moved off of Pivotal Tracker but while using it, it allowed us to prioritize the tasks and bugs logged by our users as well as the product management team. They did so by utilizing the points feature.
November 07, 2019
Software project management made easy with Pivotal Tracker
Pivotal Tracker is a SaaS project management tool that is used by software development teams and stakeholders to track software projects using an agile methodology. The Ventus Software Development team uses this application extensively to track multiple software projects including but not limited to new features, bugs, chores, epics, and releases. Where Pivotal Tracker really excels is its usability. The layout of the project and the view of the 'stories' within it makes it really easy to organize iterations and have a clear understanding of what everyone is working, what you have to work on, what has been completed, and what has yet to be completed. Where Pivotal Tracker can improve is on the management of stories. It's not impossible, but as often happens on software projects, developers start something and move to other things if they get stuck or need to address something more pressing. I feel that there need to be some controls around starting and 'pausing' stories and clearly identifying that they've been put on pause. Not a big deal. Pivotal Tracker integrates into other applications like Slack, Git, Bugzilla, Usersnap, and a plethora of others.
October 08, 2019
Keep Your (User) Stories Straight with Pivotal Tracker
We use Pivotal Tracker to manage the maintenance and extension of many different web-based applications. Other departments in our organization use JIRA for software development project management, while still others (who focus on break/fix and help desk support) use ticket-based systems. Pivotal Tracker is a good fit for our department because we are an agile shop, and the application is intrinsically designed to support agile methodologies.
August 12, 2019
A highly capable tool to implement a process
We used Pivotal Tracker some months ago when we decided to implement scrum inside the team. I used Pivotal tracker for some time around 2011 and I knew you have to use the "pivotal way" to be able to enjoy the tool. This is the main advantage and also the main flaw of the tool.
February 13, 2019
Pivotal Tracker: Does what it says on the tin and so much more
We used Pivotal Tracker in our company to maintain our product backlog as an agile project management tool. It was primarily used by our Product Development and IT team. It really helped us keep things organized and plan out our weekly sprints with a prioritized backlog.
August 03, 2018
The Best in Agile Project Management
We use Tracker to manage our backlog and feature roadmap. Our whole organization uses it: product, development, and design. Design also has a their own project to manage their personal backlog. The stories are written in the way that anyone can read them without being technically too specific. An example would be:
As an Admin
When I am on the dashboard
And I click "show stats"
I should see stats within a given date range.
As an Admin
When I am on the dashboard
And I click "show stats"
I should see stats within a given date range.
Pivotal Tracker is used daily by Moffitt's Collaborative Data Services Core, which facilitates access to clinical, tumor and biospecimen data for high-impact translational research. The CDS Core uses Pivotal Tracker as a project planning tool to form realistic expectations about when work might be completed based on the team’s ongoing performance.
Other Moffitt departments also use Pivotal Tracker for bug tracking and as a shared team-level 'to-do' list.
May 17, 2018
Great for tracking sprints and being organised
We have been using Pivotal Tracker (PT) to track and manage our sprints. It allows us to simply place all of our work and assign it to specific engineers. One of the key things it helps us do is track the stage and age of tasks to help get a good understanding of where things are.
March 15, 2018
Pivotal Tracker; Simple to use fantastic to see
Currently, Pivotal tracker is being used by my graphics and technology department to track their work tasks on their day to day work. We have been able to successfully monitor and track work to ensure there are no dropped or missed items. Currently, we are looking into expanding to use this software with our support service team to track additional client work. At this moment, the difficulty in expanding this software across our entire business is the fluidity of categorizing stories to look for matches in the system.
January 17, 2018
Fun Scrum Software
We primarily use Pivotal Tracker (PT) for development of iOS, Android and web applications for our company. We work in regular sprints and each major application uses their own board for epics, icebox, stories and task management. It is maintained by our product lead.
December 14, 2017
A streamlined approach to task management with Pivotal Tracker
We use Pivotal Tracker in our agency to manage client projects through user stories and epics. It's used across all teams, starting with sales and project management to organize tickets, then over to the production team to estimate and complete tickets. For our team, it makes organizing sprints much easier and able to give a high-level view of the progress being made across all client projects.
December 14, 2017
An intuitive and powerful task planner for software development
My organization uses Pivotal Tracker to manage development tasks and track project status. Before Pivotal Tracker, we were doing this with spreadsheets and they were becoming increasingly hard to manage. Pivotal Tracker solved this problem for us bringing our project tracking into a clear place with nice features such as epics and labels.
Our product team - dev and design - use PivotalTracker as their primary project management tool. Our QA, UI/UX, Product Management, and Engineers all coordinate on projects in PT. We use to to track product roadmaps, feature development, bug fixes and QA, and even for some recruiting and other projects. It primarily helps our product team and related teams coordinate and manage their workflow and projects.
June 07, 2017
A great solution that has been around for a while.
Pivotal is used across our engineering department as a way for individual teams to organize the features they are working on and split them into smaller chunks, aka "stories." It's useful as a roadmap to see where we are in a project, both in showing what needs to be done and what has already been accomplished. It also ties teams together as each team has a tracker, which is transparent across the organization so everyone can see what everyone else is working on.
December 13, 2016
A tool that encourages good development practices
It is used across the whole organization, for software development, IT tasks, managing clinical research studies, and even for managing administrative work.
August 17, 2016
Medium startup using Pivotal Tracker
Pivotal Tracker is being used mainly by our engineering, product, and QA groups to manage the development work stream. Pivotal Tracker helps us maintain a well defined and easily understandable backlog of stories. It also becomes a place for us to track all of development past and present which then serves as the manifest of where we've been and what we are about to do.
August 11, 2016
The ease of using Pivotal Tracker
We utilized Pivotal Tracker as part of tracking for our engineering team and utilized it for the Marketing team. Pivotal was an easy solution. It's simple enough for us as the size of the company I worked for that required a tool that was easy and got the job done. We needed a tool to track our tasks and provide visibility for the rest of the organization. This was important as some of our stakeholders had not used Pivotal Tracker before, but it was simple enough to where we didn't have to explain how to use it. It's pretty self explanatory.
August 05, 2016
Really flexible but maybe overkill
It was used to track sprint progress in our development department. It seemed to serve its basic purpose for our needs but had some limitations in how we were able to break out our stories and progress.
August 03, 2016
Pivotal Tracker — a great agile tool.
Pivotal tracker was used by the entire organization. Engineering and Product used it to track requirements, bugs, and progress.
Design and Strategy also used it to track milestones on their projects.
Marketing and other non-project departments used it to track quarterly goals, although this was short-lived since it didn't help.
Design and Strategy also used it to track milestones on their projects.
Marketing and other non-project departments used it to track quarterly goals, although this was short-lived since it didn't help.
July 29, 2016
Pivotal Tracker Review
Engineering and Product teams use this tool. We use it to track releases, new features, builds, and bugs. Product writes stories in tracker, stories are attached to epics and designs are attached to epics, stories are pointed with the engineering team, assigned and delivered. It helps us track our product lifecycle.