Planview Enterprise One (formerly Planview Enterprise and Troux) Reviews

67 Ratings
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Score 7.7 out of 100

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Reviews (1-4 of 4)

Sheri Millar | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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Exceptional Examples of Planview Enterprise One (formerly Planview Enterprise and Troux) Support

During our most recent system upgrade to version 12.4, we experienced 2 issues that had to be resolved before we could allow users back into the environment. Planview gathered additional resources for a total of 5 of their top people to help resolve these issues. They happily converted our communication from support ticket entries to a live call and a WebEx to ensure that we were all working together to resolve the issues. In the end, our outage window was only extended 1 hour beyond the original plan in order to resolve both issues and complete the upgrade.
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Carol Higgins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Exceptional Examples of Planview Enterprise One (formerly Planview Enterprise and Troux) Support

I had a singular report that when we migrated would not display correctly when published to a dashboard. The assigned support resource worked with me tirelessly to resolve the issue including be flexible to my schedule, involving development and making sure that I was kept int he loop to all action that was being taken and following up afterward to make sure all was still working as expected. All of this with a sincere attitude, friendly demeanor, empathy for my frustration and professionalism throughout.
Read Carol Higgins's full review

About Planview Enterprise One (formerly Planview Enterprise and Troux)

Planview Enterprise One is an end-to-end project portfolio management and enterprise architecture management tool provided by Planview, Inc., located in Austin, TX. It includes two components: Portfolio and Resource Management (formerly Planview Enterprise), and Capability and Technology Management (formerly Troux). The platform is available as a cloud-based or on-premise service.

Portfolio and Resource Management (formerly Planview Enterprise) connects strategy to execution by improving decision making across the enterprise, including product development, IT, and services. By integrating planning and execution, it enables organizations to prioritize their portfolios, balance organizational capacity against demand, link plans and resources to project execution, and manage the underlying financials of the entire process.

Capability and Technology Management (formerly Troux) is designed to drive business outcomes by connecting technology with business context. The vendor says this enables IT leaders to advance business strategies and capabilities by making better decisions about application and technology portfolios. According to the vendor, the module’s data model and visualizations, combined with deep domain expertise in application and technology management, enable customers to achieve shorter time to value and to better communicate the business value of IT.

Planview Enterprise One (formerly Planview Enterprise and Troux) Features

Has featureResource Management: Manage Resources Effectively
Has featureActuals: Understand Projected Versus Actuals
Has featureIn-Application Views and Reports
Has featureStrategic Planning
Has featureAnalytics and Reporting

Planview Enterprise One (formerly Planview Enterprise and Troux) Integrations

Planview Enterprise One (formerly Planview Enterprise and Troux) Competitors

Planview Enterprise One (formerly Planview Enterprise and Troux) Support Options

 Free VersionPaid Version
Email
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Forum/Community
FAQ/Knowledgebase

Planview Enterprise One (formerly Planview Enterprise and Troux) Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:No