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Postal

Postal

Overview

What is Postal?

Founded in 2020 in San Luis Obispo, California, Postal is a Global Offline Engagement Platform that serves over 600 B2B customers like Yelp, Cisco Meraki, Seismic, and Fivetran. Postal helps customers to create meaningful and impactful human connections with prospects,…

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Recent Reviews

TrustRadius Insights

Postal.io has proven to be an invaluable tool for sales and marketing teams, simplifying the process of sending gifts and materials …
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Postal is a LIFESAVER

10 out of 10
November 23, 2021
Incentivized
We used Postal.io to send gift cards to our prospects before meetings or to invite them to events. It helps keep our number of no-shows …
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Video Reviews

1 video

Postal.io Review: Allows All Members of Business Ease of Access in Sending Marketing Gifts
03:09
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Pricing

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What is Postal?

Founded in 2020 in San Luis Obispo, California, Postal is a Global Offline Engagement Platform that serves over 600 B2B customers like Yelp, Cisco Meraki, Seismic, and Fivetran. Postal helps customers to create meaningful and impactful human connections with prospects, partners, customers, and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Postal?

Founded in 2020 in San Luis Obispo, California, Postal is a Global Offline Engagement Platform that serves over 600 B2B customers like Yelp, Cisco Meraki, Seismic, and Fivetran. Postal helps customers to create meaningful and impactful human connections with prospects, partners, customers, and employees.

Postal Video

Postal.io Explainer Video

Postal Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Founded in 2020 in San Luis Obispo, California, Postal is a Global Offline Engagement Platform that serves over 600 B2B customers like Yelp, Cisco Meraki, Seismic, and Fivetran. Postal helps customers to create meaningful and impactful human connections with prospects, partners, customers, and employees.

Sendoso, Alyce by Sendoso, and Reachdesk are common alternatives for Postal.

The most common users of Postal are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Postal.io has proven to be an invaluable tool for sales and marketing teams, simplifying the process of sending gifts and materials through the mail. Users have found it easier than ever to reach out to potential customers, thanks to the streamlined functionality offered by Postal.io. With this platform, users have been able to effectively cut down on manual tracking of inventory, a task that was previously a headache. The ease of setting up and learning how to use Postal.io has been praised by users, as it allows additional team members to quickly catch on and leverage its capabilities. Integration with other business tools has also been seamless, providing a smooth and efficient experience for users.

One of the primary use cases for Postal.io is direct mail and gifting. Users have successfully used the platform to target prospective and existing customers, employees, and strategic partners with personalized gifts and messages. This has allowed them to regularly show appreciation and strengthen relationships, even when they cannot meet in person. Another key use case is in generating new leads and breaking into target accounts. By utilizing Postal.io, sales and marketing teams are able to send gift cards before meetings or invite prospects to events, resulting in a decrease in no-shows and increased excitement from prospects to take a meeting. The flexibility of sending gifts directly to recipients or embedding them in emails has also proven to be highly useful for users. While the reporting functionality of Postal.io may not be overly robust, it meets the needs of users, allowing them to track the impact and effectiveness of their gifting campaigns.

Users of Postal have made several recommendations based on their experiences with the platform. The most common recommendations include reaching out to the Postal team for assistance, discussing long-term goals with the Postal team, and trying the software. Many users have found the Postal team to be helpful and responsive, suggesting reaching out to them if any questions or assistance is needed. Some users recommend having a conversation with the Postal team about long-term goals and objectives to receive tailored solutions. Additionally, several users encourage others to try out the Postal software, believing that by using it, they will discover its value and how it can streamline gift-sending processes or enhance virtual events/experiences. Overall, these recommendations highlight the user-friendly nature of Postal and emphasize the importance of seeking support from the team and exploring its features to maximize its benefits.

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Nolan Clemmons | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Before, we would have interns send out Amazon gift cards on behalf of our sales development representatives. It was quite a disorganized and neither scalable nor measurable process that inhibited our growth. With Postal.io, our sales and marketing teams can seamlessly send out gifts and other materials through the mail.
  • Integrates with sales engagement, marketing automation, and CRM platforms
  • Provides tracking and reporting on spending and channel effectiveness
  • Offers an extensive marketplace of various items for any budget
  • Comes with unlimited seats and sends
  • The system logs you out after a few hours
  • You'll have to approve each item you want a team member to be allowed to send out on their behalf
Postal.io is the perfect direct mail & gifting platform to use with account-based marketing initiatives. It will let you add a personal touch to open doors and strengthen relationships with key prospects.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We first started using Postal.io to team with another business. We loved it! It simplified how our Sales reps were reaching out to people in a lot of ways and how we were able to send potential customers gifts. Cut down on manual tracking of inventory which was a HUGE headache. On the management side, it is very easy to set up additional users and easy for them to catch on how to use Postal.io. As previously stated, we like how it integrates well with other businesses.
  • easy setup
  • integration with other businesses/platforms
  • communication simplified with contacts
  • pricing can always be better, especially for small businesses
Well suited: If you're sick of manually (and unsuccessfully) trying to keep track of company swag and at the same time, not having a lot of variety on hand, then postal.io is the solution for you! Less suited: small businesses that can afford the price tag of using Postal.io
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Postal.io exclusively in our sales and marketing functions to generate new leads, break into target accounts, and progress opportunities. We've been able to leverage both existing items from their marketplace as well as request new items, both have been easy to use and highly successful. I like being able to send gifts either directly to a recipient or embedded in an email, that flexibility has proven quite useful. The reporting functionality isn't overly robust but meets our needs.
  • Customer service.
  • Product selection.
  • User interface.
  • Better visibility into contact details when sending a postal.
  • Improved search accuracy.
Postal.io is well suited to serving sales, marketing, and customer success functions. All three can benefit from sending both manual and automated gifts. The only circumstance I would see the product not working is if those functions aren't able to secure a large enough monthly budget to send gifts at a reasonably high volume.
Emily Popson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Postal.io allows us to easily and effectively deploy gift marketing, experiential marketing, and customer advocacy strategies.
  • Postal.io offers a rich marketplace of gift and experiential marketing options that can be deployed quickly, easily, and without address data.
  • Postal.io is democratizing gift and experiential marketing, making it more accessible to and flexible for small and growing teams.
  • Postal.io allows us to move quickly. If we see an opportunity to accelerate lead generation or demo bookings for our SDR team we can introduce an incentive strategy in a matter of clicks. The integrations with Salesforce, Marketo, and Outreach ensure all systems are in sync.
  • The billing and team setup in theory is valuable but can be cumbersome.
  • The lead time for branded/custom swag or box creation is longer than other vendors.
  • At times previously used items will disappear from the marketplace without notice and you'll need to request they be added back. This is just a funky user experience.
If you are a small or growing team that understands experiential, ABM, and gift marketing strategies and how to leverage them, Postal.io gives you everything you need with moderate CSM coverage, without the white glove price tags of similar solutions like Sendoso.
November 23, 2021

Postal is a LIFESAVER

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Postal.io to send gift cards to our prospects before meetings or to invite them to events. It helps keep our number of no-shows down and prospects are excited to take a meeting.
  • Ease of use.
  • Great selection.
  • Super useful.
  • Navigation -Took time to find custom hyper links.
  • Finding items - Can be hard to find where items are on platform.
  • Layout could be better.
Postal.io is perfect for sales and marketing teams who are looking to engage with prospects more effectively and help secure more meetings or simply show prospect appreciation.
Michael Shearer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Postal.io for direct mail and gifting for: prospective and existing customers employees strategic partners. We wanted to make sure that we were regularly letting people we work with know that we valued them even when we could not get together in person to show them. This has been a good solution for making people feel appreciated as we work together.
  • Integrates with our swag library at Swagup.
  • Offers an excellent and growing library of direct mail/gifting options.
  • Provides outstanding support and does a great job at their product marketing.
  • Events are still a little bit confusing.
  • My point of contact has turned over a few times.
  • I don't think we've adopted as much as we could and we recommend some more ongoing support for this.
Postal.io is perfect for getting gift cards, physical gifts, and company swag into peoples' hands easily. I think there are a lot of creative ways that it could be used as well but I haven't really been exposed to them. There is a customer community but it doesn't have much activity so there's an opportunity to grow that and get more people using Postal.io more creatively.
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