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Postmark

Postmark

Overview

What is Postmark?

Postmark from Wildbit in Philadelphia sends and tracks transactional emails.

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Recent Reviews

TrustRadius Insights

Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. …
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Postmark for Email

8 out of 10
March 07, 2019
Incentivized
Postmark is the email platform our software uses to send and receive emails. It is used by our product team and support team …
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Pricing

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10,000 Emails per Month

$10.00

Cloud
per month

300,000 Emails per Month

$200.00

Cloud
per month

5,000,000 Emails per Month

$1200.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

POSTMARK’D STUDIO SEPTEMBER 2021 unboxing and demo plus discount code

YouTube
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Product Details

What is Postmark?

Postmark is a transactional email platform for software teams.

According to the vendor, Postmark focuses not only on delivery, but incredibly fast delivery. Buy focusing on transactional email and not allowing sending of bulk promotional email, Postmark maintains a pristine reputation for delivery with ISPs.

The vendor doesn't ask customers to pay extra for "improved delivery" by upgrading to a dedicated IP. They stand by their pool of shared IPs just as strongly as their dedicated IP addresses because they manually approve every account and don't allow any bulk promotional email on our IPs.

Postmark Features

  • Supported: Transactional Email Delivery
  • Supported: Inbound Email Handling
  • Supported: Transactional Email Templates
  • Supported: Bounce Handing
  • Supported: Open Tracking
  • Supported: Link Tracking
  • Supported: SMTP
  • Supported: REST API
  • Supported: 45 days of full content history for emails

Postmark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Postmark from Wildbit in Philadelphia sends and tracks transactional emails.

Sinch Mailgun, SparkPost, and Amazon Simple Email Service (SES) are common alternatives for Postmark.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Postmark are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. Customers have praised the product for its near-perfect performance and unparalleled reliability compared to other SaaS products in the market. One standout feature that users appreciate is the weekly email summaries provided by Postmark. These summaries offer an overview of the total number of emails sent and any bounce issues, enabling users to quickly identify and address any delivery issues.

The ease of setup and excellent support provided by Postmark are additional factors that contribute to its positive user experience. Users find it simple to integrate Postmark into their workflow, and the visibility it provides into email activities is highly regarded. The acquisition of Postmark by ActiveCampaign has not resulted in any noticeable changes; users continue to enjoy the same dependable service they have come to rely on.

Postmark's unique features make it an invaluable tool for managing transactional email messages for clients. Developers particularly appreciate how it streamlines their workflow during the development process. Its outbound and inbound services prove highly beneficial in addressing communication problems related to client access to websites. Moreover, Postmark serves versatile purposes such as sending new user sign-up emails, order confirmations, password resets, and in-game notifications.

The range of use cases for Postmark extends beyond just transactional emails. Users rely on it for various purposes, including sending e-commerce sales receipts, handling support requests and messaging, as well as inbound messaging and routing for improved customer communication. Notably, Postmark excels in ensuring email delivery directly to user inboxes, which is crucial for services requiring email verification. With its ability to locate and verify emails, this product provides users with proof of successful communication with clients.

Postmark goes beyond just being a reliable SMTP service; it serves as the primary production email service for many users' businesses. This means tracking the transmission and receipt of emails sent to customers—a critical aspect of any successful business operation. Users have reported increased deliverability and efficient API calls between their platforms and Postmark, improving their overall communication processes. In addition, the product acts as the foundation for software products, being utilized by both product teams and support teams for sending messages seamlessly.

Overall, Postmark's excellent performance, reliable delivery, and user-friendly features make it a top choice for managing transactional emails and ensuring effective communication with clients.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
If email deliverability is important, then Postmark is king. I've used all sorts of providers, with dedicated IPs and without. Postmark has always had the best deliverability and has resulted in the least amount of customer service time wasted dealing with users who simply did not receive an important email from us. It is pricier than other options, but it's well worth it if deliverability is at all important to you.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Postmark is really well suited for my use case. Another thing to mention is the fact that it allows you to trigger webhooks on events like email bounce or spam complaints.

I can't speak to how well-suited Postmark would be for other use cases or at a much larger scale. For what I need, it's perfect, and it has been one of, if not the most, stable pieces of my entire stack.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Postmark is suited for those who need a simple and diverse solution for fast email delivery. This could be anything from the actual basic need to execute email, to the robust tracking capabilities of emails opened, click tracking and link tracking. This is super important when your customer is making demands on your support team and not receiving password reset emails. You don't want to be in that situation.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
When we receive reports that a client has not received an email, Postmark allows us to review the handshake and whether the message was successfully processed and delivered. If the email was bounced for any reason, Postmark allows us to reenable the account to open the communication channel once again.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a software company that utilizes Postmark for our production emails. We have sent just over 3 million emails in the last 30 days, and have had no issues within that time period.

Postmark support can be slow to respond when an issue arises, however they always resolve issues within a timely manner.

Generally our emails are not time sensitive, so it is not an issue for us but if you need emails delivered immediately-you might want to weigh options.
March 07, 2019

Postmark for Email

Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you are looking for an email platform to send and receive messages through, Postmark is a great solution. You are able to pull reports based on tracking and spam alerts to gain further insight.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for transactional emails and emails that you need to ensure reach your user quickly. It is not well suited to emails that are marketing based or for newsletters etc. The emails must be transactional since the domain reputation is one of their highest priorities.
Phil Clothier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Postmark is essential if you need your emails to reach customer inboxes. It's more expensive than other providers, however, I see this as a bonus as it will help to reduce exploitation and "bad actors" from damaging the shared IP reputation.
Dimitris Rakopoulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Postmark can be used to handle all communications for all transactional messages for a website. Also, it can be used for handling incoming messages that can trigger POST requests for external services.
It is not the correct solution for handling email marketing since it does not offer reporting capabilities and other main features found in email marketing platforms.
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