Skip to main content
TrustRadius
Postmark

Postmark

Overview

What is Postmark?

Postmark from Wildbit in Philadelphia sends and tracks transactional emails.

Read more
Recent Reviews

TrustRadius Insights

Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. …
Continue reading

Postmark for Email

8 out of 10
March 07, 2019
Incentivized
Postmark is the email platform our software uses to send and receive emails. It is used by our product team and support team …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

10,000 Emails per Month

$10.00

Cloud
per month

300,000 Emails per Month

$200.00

Cloud
per month

5,000,000 Emails per Month

$1200.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

POSTMARK’D STUDIO SEPTEMBER 2021 unboxing and demo plus discount code

YouTube
Return to navigation

Product Details

What is Postmark?

Postmark is a transactional email platform for software teams.

According to the vendor, Postmark focuses not only on delivery, but incredibly fast delivery. Buy focusing on transactional email and not allowing sending of bulk promotional email, Postmark maintains a pristine reputation for delivery with ISPs.

The vendor doesn't ask customers to pay extra for "improved delivery" by upgrading to a dedicated IP. They stand by their pool of shared IPs just as strongly as their dedicated IP addresses because they manually approve every account and don't allow any bulk promotional email on our IPs.

Postmark Features

  • Supported: Transactional Email Delivery
  • Supported: Inbound Email Handling
  • Supported: Transactional Email Templates
  • Supported: Bounce Handing
  • Supported: Open Tracking
  • Supported: Link Tracking
  • Supported: SMTP
  • Supported: REST API
  • Supported: 45 days of full content history for emails

Postmark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Postmark from Wildbit in Philadelphia sends and tracks transactional emails.

Sinch Mailgun, SparkPost, and Amazon Simple Email Service (SES) are common alternatives for Postmark.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Postmark are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. Customers have praised the product for its near-perfect performance and unparalleled reliability compared to other SaaS products in the market. One standout feature that users appreciate is the weekly email summaries provided by Postmark. These summaries offer an overview of the total number of emails sent and any bounce issues, enabling users to quickly identify and address any delivery issues.

The ease of setup and excellent support provided by Postmark are additional factors that contribute to its positive user experience. Users find it simple to integrate Postmark into their workflow, and the visibility it provides into email activities is highly regarded. The acquisition of Postmark by ActiveCampaign has not resulted in any noticeable changes; users continue to enjoy the same dependable service they have come to rely on.

Postmark's unique features make it an invaluable tool for managing transactional email messages for clients. Developers particularly appreciate how it streamlines their workflow during the development process. Its outbound and inbound services prove highly beneficial in addressing communication problems related to client access to websites. Moreover, Postmark serves versatile purposes such as sending new user sign-up emails, order confirmations, password resets, and in-game notifications.

The range of use cases for Postmark extends beyond just transactional emails. Users rely on it for various purposes, including sending e-commerce sales receipts, handling support requests and messaging, as well as inbound messaging and routing for improved customer communication. Notably, Postmark excels in ensuring email delivery directly to user inboxes, which is crucial for services requiring email verification. With its ability to locate and verify emails, this product provides users with proof of successful communication with clients.

Postmark goes beyond just being a reliable SMTP service; it serves as the primary production email service for many users' businesses. This means tracking the transmission and receipt of emails sent to customers—a critical aspect of any successful business operation. Users have reported increased deliverability and efficient API calls between their platforms and Postmark, improving their overall communication processes. In addition, the product acts as the foundation for software products, being utilized by both product teams and support teams for sending messages seamlessly.

Overall, Postmark's excellent performance, reliable delivery, and user-friendly features make it a top choice for managing transactional emails and ensuring effective communication with clients.

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
I use Postmark currently and have used it since November 2020. I use it as an SMTP for transactional email on a bunch of websites (25+). It has been as close to perfect as I've experienced with most any SaaS I've used in the last decade, and I've used a lot of SaaS. I used to use website servers for transactional email (terrible, opaque experience), then eventually moved over to sendgrid (issues with spam and not great reporting), and finally settled on Postmark.

I love how I get a weekly email for each website with a summary of the total emails sent through Postmark, and bounces (if any). Usually, if there are bounces it's because someone put in the wrong email (occasionally because someone sent a prior email to spam). This has been useful to tell e-commerce clients when one of their customers didn't receive the confirmation email due to entering the wrong email during purchase.

Everything about Postmark is great - support, setup, product, visibility into what's going on. I wasn't sure what to expect when ActiveCampaign bought it, but so far, no change. A+, highly recommend for transactional email.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We send primarily transactional email - notifications for verifying user email addresses, for new messages received, and alerts based upon user preferences. We also send occasional, more generic broadcast emails to subsets of the user base. Postmark has been the most effective email provider in ensuring that emails end up in user inboxes. This is especially critical for us, considering we require email verification to begin using our services.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Postmark to send all transactional emails for a web-based baseball simulation game that I created called Pennant Wars.

Some examples of transactional emails are for new user sign-up, order confirmation, password reset, and emails dynamically alerting users about in-game occurrences (end of a season, monthly team report, etc.).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We've used Postmark for many of the email delivery services of our app. Due to the nature of what Postmark accomplishes, it's primarily used in the development process and deployment of app features that require an email to be sent and tracked. So I guess you could say it's used by our Research and Development team in its execution.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Postmark is extremely helpful in our company. The program not only helps us locate emails but also gives us the ability to verify that messages have been processed and delivered successfully. Additionally, we are able to confirm the contents of emails that have been sent out, providing proof to our clients of our communications to them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Postmark is used as our primary production email service. We also utilize it for our client support team to track transmission and receipt of various emails sent to our direct and indirect customers. We have been utilizing their service for years, and I don't anticipate us making a change anytime soon.
March 07, 2019

Postmark for Email

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Postmark is the email platform our software uses to send and receive emails. It is used by our product team and support team predominantly. However, Postmark is the email foundation of the software we sell, so technically our whole company is using it when sending messages from our software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Postmark to send all transactional emails. It has increased our deliverability and ensured smooth and fast email delivery. The email templates have also allowed for efficient API calls between our platform and Postmark. Postmark support is great as well and was easy to implement.
Dimitris Rakopoulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Postmark to manage all transactional email messages for clients. It was selected because it offers some unique features that help us use it quickly during the development process. Also, it offers both outbound and inbound services that help us address problems related to a client's access to websites - and email is the only way to communicate with our systems.
Return to navigation