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Postmark

Postmark

Overview

What is Postmark?

Postmark from Wildbit in Philadelphia sends and tracks transactional emails.

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Recent Reviews

TrustRadius Insights

Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. …
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Postmark for Email

8 out of 10
March 07, 2019
Incentivized
Postmark is the email platform our software uses to send and receive emails. It is used by our product team and support team …
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Pricing

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10,000 Emails per Month

$10.00

Cloud
per month

300,000 Emails per Month

$200.00

Cloud
per month

5,000,000 Emails per Month

$1200.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

POSTMARK’D STUDIO SEPTEMBER 2021 unboxing and demo plus discount code

YouTube
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Product Details

What is Postmark?

Postmark is a transactional email platform for software teams.

According to the vendor, Postmark focuses not only on delivery, but incredibly fast delivery. Buy focusing on transactional email and not allowing sending of bulk promotional email, Postmark maintains a pristine reputation for delivery with ISPs.

The vendor doesn't ask customers to pay extra for "improved delivery" by upgrading to a dedicated IP. They stand by their pool of shared IPs just as strongly as their dedicated IP addresses because they manually approve every account and don't allow any bulk promotional email on our IPs.

Postmark Features

  • Supported: Transactional Email Delivery
  • Supported: Inbound Email Handling
  • Supported: Transactional Email Templates
  • Supported: Bounce Handing
  • Supported: Open Tracking
  • Supported: Link Tracking
  • Supported: SMTP
  • Supported: REST API
  • Supported: 45 days of full content history for emails

Postmark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Postmark from Wildbit in Philadelphia sends and tracks transactional emails.

Sinch Mailgun, SparkPost, and Amazon Simple Email Service (SES) are common alternatives for Postmark.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Postmark are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. Customers have praised the product for its near-perfect performance and unparalleled reliability compared to other SaaS products in the market. One standout feature that users appreciate is the weekly email summaries provided by Postmark. These summaries offer an overview of the total number of emails sent and any bounce issues, enabling users to quickly identify and address any delivery issues.

The ease of setup and excellent support provided by Postmark are additional factors that contribute to its positive user experience. Users find it simple to integrate Postmark into their workflow, and the visibility it provides into email activities is highly regarded. The acquisition of Postmark by ActiveCampaign has not resulted in any noticeable changes; users continue to enjoy the same dependable service they have come to rely on.

Postmark's unique features make it an invaluable tool for managing transactional email messages for clients. Developers particularly appreciate how it streamlines their workflow during the development process. Its outbound and inbound services prove highly beneficial in addressing communication problems related to client access to websites. Moreover, Postmark serves versatile purposes such as sending new user sign-up emails, order confirmations, password resets, and in-game notifications.

The range of use cases for Postmark extends beyond just transactional emails. Users rely on it for various purposes, including sending e-commerce sales receipts, handling support requests and messaging, as well as inbound messaging and routing for improved customer communication. Notably, Postmark excels in ensuring email delivery directly to user inboxes, which is crucial for services requiring email verification. With its ability to locate and verify emails, this product provides users with proof of successful communication with clients.

Postmark goes beyond just being a reliable SMTP service; it serves as the primary production email service for many users' businesses. This means tracking the transmission and receipt of emails sent to customers—a critical aspect of any successful business operation. Users have reported increased deliverability and efficient API calls between their platforms and Postmark, improving their overall communication processes. In addition, the product acts as the foundation for software products, being utilized by both product teams and support teams for sending messages seamlessly.

Overall, Postmark's excellent performance, reliable delivery, and user-friendly features make it a top choice for managing transactional emails and ensuring effective communication with clients.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Email deliverability
  • Uptime and stability
  • Delivery and open tracking
  • I wish the DMARC monitoring service was built-in
  • I wish they kept historical records longer, or had an option to
  • I wish they helped set up BIMI
  • I wish they had a feature to validate/verify an email address
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent real time tracking of production server.
  • Automated reporting is very nice. Great to not have to pull reports manually.
  • User management is very easy.
  • Cost effective.
  • Latency can be an issue.
  • Postmark utilizes a status page, which is very helpful however the last incident we experienced with Postmark was not documented on the page.
  • API was simple to write to.
March 07, 2019

Postmark for Email

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Email tracking: we often get questions from customers about if a certain message was delivered and we are able to quickly search by email address to pull the message in question up and view the status.
  • Proactive System Status Updates: if Postmark ever experiences an issue a banner is posted across the top of their webpage with the current status. You can click into the banner to be redirected to their status page to gain more insight.
  • Filtering: we can filter messages by tags which makes it helpful when looking to view a certain type of message (i.e 'DailyDigest').
  • We have run into some glitches in their system that have causes messages to not get delivered or for delivery to be delayed. I'm not sure what causes this on Postmark's end but it makes for some very angry customers on our end.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Transactional Emails.
  • Great user interface. Easy to manage templates and see activity.
  • High deliverability rates. Seen much better deliverability scores then when we had our own dedicated IP.
  • Email history limited to 45 days. Longer would be helpful.
  • The ability to re-deliver messages from the website directly when they fail.
  • Don't have much else. Very solid service.
Phil Clothier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Deliverability is far better than any other ESP I've used
  • Customer support is quick, friendly and passionate
  • You can tell this is a small company which cares about their services
  • Nice UI with a clear 45-day history of messages/events
  • The new Rebound API is awesome for catching users who enter the wrong email address during an order/signup request
  • I wish there was an annual payment option. Currently, you can only pay monthly.
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