Overview
What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
Cannot Say Enough About PowerDMS by NEOGOV!
Looking for a solution to manage your forms, documents, and training? Here it is - PowerDMS
A versatile document management system
PowerDMS processes
Wake County Review of PowerDMS
A Great Document Management System!
Awesome easy to use software
Saving Trees One Policy at a Time
Great product, but it can always improve!
Power DMS is an excellent tool to house all language and training for a police department.
PowerDMS, great for everything!
PowerDMS for the win!
Happy PowerDMS User
Finally utilizing PowerDMS in our organization and we love it
PowerDMS Product Review
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Pricing
What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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- Premium Consulting/Integration Services
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Product Details
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- Competitors
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What is PowerDMS by NEOGOV?
The PowerDMS platform includes the following solutions:
- PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
- PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
- PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
- PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
- PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
- PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.
PowerDMS by NEOGOV Features
- Supported: Policy Management
- Supported: Training Management
- Supported: Accreditation Management
- Supported: Approval Process Control
- Supported: Audit Trails
- Supported: Policy Library
- Supported: Policy Training
- Supported: Content search and retrieval
- Supported: Workflow Management
- Supported: Attestation
- Supported: Policy Creation
- Supported: Policy Metadata Management
- Supported: Reporting/Analytics
- Supported: Version Control
- Supported: Document Control
- Supported: Content publish & creation
- Supported: Automated workflows
- Supported: Mobile support
PowerDMS by NEOGOV Video
PowerDMS by NEOGOV Competitors
- SAI360
- Navex Global
- Lexipol
PowerDMS by NEOGOV Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
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Reviews and Ratings
(155)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.
Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.
PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.
Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.
Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.
Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.
Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.
Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.
Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.
Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.
Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.
Users commonly recommend the following:
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Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.
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Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.
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Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.
Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.
Attribute Ratings
- 8.9Likelihood to Renew14 ratings
- 8.2Availability1 rating
- 8.5Performance8 ratings
- 7.1Usability24 ratings
- 8.9Support Rating32 ratings
- 9.1Online Training1 rating
- 9.1In-Person Training1 rating
- 9.1Implementation Rating8 ratings
- 4.5Configurability1 rating
- 7.3Product Scalability1 rating
- 8.5Ease of integration8 ratings
- 8.2Vendor pre-sale1 rating
- 8.2Vendor post-sale1 rating
Reviews
(101-125 of 131)PowerDMS has allowed us to moderninze our procedures
- Policy Management
- Continuing Education
- Data reporting
- No discipline or performance evaluation modules
- Could use more email alert options
- Anywhere that you have a policy management issue, or you need to document and provide continuing education.
- PowerDMS allows for the tracking and provisioning of the training.
Great for Multi-Site Organizations
- PowerDMS allows us to manage a draft and archived revision all in one spot.
- Provides a side by side analysis of changes made.
- Great report running ability.
- When running reports of overdue documents, it does not give the option to not include archived documents.
- When uploading forms, it does not allow general users to download a workable copy of word or excel. This would allow users to use the template.
- Great for corporate style document control.
- Would be less desirable for single site locations in my opinion.
No Complaints Here! We Love PowerDMS
- PowerDMS is easy to find documents based on topic.
- The documents are easy to find, read and sign off on when necessary. Signatures are easily tracked and employee/user set up is easy as well.
- I wish the report feature could customize my reports. Often times I have to export into Excel and then sort information that way.
- I would like to have multiple locations so I can better define the roles and responsibilities of some employees.
Fantastic Platform.
- File management. Reduction of paper files.
- Accreditation management. Provides a platform to track accreditation.
- Training Processes
- Elimination of paper files.
- Provides easy tracking through tagging.
Simplicity
- Customer service is exceptional!
- Training materials and the success community.
- The features that are available.
- The ability to copy a document within an assessment from one standard to the next.
- The ability to assign more roles within the assessment.
- The ability to bulk assign existing tasks into new assessments or other created assessments.
PowerDMS - Effortless documentation retention and review
- Easy access to details on personnel completing documentation.
- Easy ways to track training, scores and user activity by logging time log activity.
- During my assessments, the status table works wonders in allowing me the knowledge to know where I stand at a quick glance. On top of that feature having it on my PowerDMS to do board helps to keep the details of status in assessments readily available which is a plus.
- I would like to see PowerDMS expand their horizons with the app. I wish I could be on the road with a deputy and review standards with him without bringing a laptop.
Simple!!! Write it, Post it, Train it, Read it, Sign it.
- Easy to use training format that makes posting training courses a breeze. Built in grading features makes assessing performance simple.
- Easy to use document creation interface.
- Easy to use, when a document must be edited or re-issued with revisions.
- Easy access to user reports.
- Formatting issues when trying to create a test.
- When posting a course for training, user that click on a link within the course have to scroll back to were they left off. Minor thing but its feedback that I get.
- An automated numbering system to documents and training would be a bonus
PowerDMS is a LifeSaver
PowerDMS is also the tool that allows us to manage our Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation process and keep up with proofs of compliance quickly and easily.
- Tracking of policy approval and quick dissemination to all staff. This is key to making sure 9-1-1 personnel can make accurate decisions based on the most current policy. It also allows us to make sure only those persons with the authority to make policy changes do so.
- Policies and procedures in PowerDMS are easily uploaded and managed in the standards module. This keeps agencies from having to upload policies twice; once in a policy tracking system and again in a standards tracking system.
- PowerDMS allows me to set a time limit on viewing an important policy or procedure. This why I have some reassurance that employees aren't just signing new policies without reading them.
- I would like to see the highlighting process in Standards module improved. It's clunky and could use some work.
- Sometimes the permissions process for standards viewing and proof uploading gets confusing. I am not sure how to make it easier but it would be nice if it were.
PowerDMS - A Valuable and Trusted Resource
The Novi Police Department began using PowerDMS in July of 2014 to help us through our accreditation process with CALEA. Since that time, we have experienced several benefits from the system, including having all of our agency policies, forms and documents in an electronic format for all agency employees. The reporting tool in PowerDMS allows us to hold our employees accountable for the policies that they acknowledge.
We have also incorporated PowerDMS into our training program, tracking all of our agency training and being able to run reports of the amount and type of training each officer has attended. This helps cut down on civil liability claims of deliberate indifference as we can prove there has been no failure to train in our organization.
We also create courses in PowerDMS to move some mandatory training which does not need to be instructor led into a blended learning environment, thus saving valuable training time for more practical exercises.
- PowerDMS is a great document management system that is very user-friendly.
- The reporting tools in PowerDMS have assisted agency administration in quantifying not only agency documents, but training as well.
- PowerDMS staff is always available and willing to help!
- I would like to see PowerDMS allow the end user to customize features more to allow the end user to best recreate their current agency forms.
- I would like to see PowerDMS allow users to share courses they have created with other PowerDMS users.
- I would like Power DMS to come up with a system to keep from having to constantly update highlighted areas of documents each time a document is updated. This would be a huge timesaver!
Daily PowerDMS user who would recommend this product to everyone!
As a manager PowerDMS is an extremely valuable tool to assure that the policies of my department are distributed, read, understood and available to my staff 24/7/365
- Great customer service. Very receptive to enhancement ideas
- Excellent way to distribute and consolidate your Policies
- great for document management
- Some minor tweaks unique to my personal use.
Love PowerDMS
- Training
- Accrediation
- Documents
- I don't have any recommendations at this moment
PowerDMS is at the top of the game
- Control of Polices, and documentation for UT Southwestern Police Department.
- One official version of every policy, and never outdated.
- Signatures, of key documents, with accountability.
- Polices are not in a file cabinet
- Polices are never outdated
- Only one official source
- At the moment PowerDMS is working on a solution for dissociation of certain standard to certain policies. Is currently under discussion in the PowerDMS success community.
Empowering your agency with PowerDMS!
- PowerDMS creates a record and history of changes to our policies and directives. I don't have to remember what was changed and when. We can also document reasons for changes and the process of change through workflows.
- PowerDMS is a great tool for managing our assessment process. It is easy to load, highlight, and manage directives, proofs, and notes.
- Surveys are a great way to get anonymous input from employees who might be otherwise unlikely to share their opinions. They are also great for managing our Officer of the Quarter nominations.
- I'd love for assessment participants to be able to see upcoming tasks from the root of the assessment.
Document Management a Problem? Look to PowerDMS
- Accreditation proofs are easy to look up and load into the system, making the assessments much easier.
- Training records are easy to find and manage.
- Policy management is great. It's easy to search, manage, and track who's properly signed off on new policies.
- Importing users would be a nice feature. Having a large number of users being importable through an Excel or SQL database would save a lot of time.
PowerDMS - Success Waiting to Happen!
- The system provides all the required standards necessary to maintain accreditation at my finger tips. This eliminates having to got to other links or even maintaining volumes of paper documents searching for specific standards.
- The functionality of PowerDMS is incredibly easy. Uploading and highlighting documents necessary for each standard is extremely simple and efficient.
- PowerDMS allow you to search for specific documents using word search and tags that you can attach to each document. For instance, if I needed to find documents pertaining to training, it is a simple matter of typing in "Training" in the search bar and all relevant documents are listed.
- The highlighting feature would be better served if it had line item by line item or word by word, capability. It currently is some what limited to bulk highlighting.
- Easier access to training videos so refresher information is more readily available for adding users, setting permissions, etc. Setting permissions is always a daunting task and I usually have to call into customer support for assistance.
- Giving the user the ability to "backup" the data that is in the system with the ability to restore the data would give the user a little piece of mind of continuity.
My PowerDMS Review
- Time efficient
- User-friendly
- Organized
- Signing off on policies could be more efficient by eliminating the confirmation step or having to log in upon each time you review something.
PowerDMS is a very robust program
- Manages departmental policies and procedures.
- Makes management and oversight of credentialing programs (such as CALEA Accreditation) much easier and more accessible.
- Provides a vehicle for the delivery and management of quick training for specified personnel.
- I would like to see a more robust training orders program where employees can request training schools and all aspects of that request can be housed and managed within PowerDMS.
- Perhaps additional ways to build and manage courses in PowerDMS.
Your best solution to herding cats
- Reduces overtime cost in regards to regular in service training
- Allows multiple people to update or create new policies while maintaining an archive of work completed
- Eliminates the possibility of old forms continuing to be used long after they have been eliminated
- While the reporting end of PowerDMS is robust, there could be additional reports that might prove useful to an organization
- Courses should be changed to allow several courses to be put together to create "super courses" or major certifications
I love PDMS
- Ease of Use
- Cloud Based
- Customer Service
- Would like to see more updates based on customer needs
- More evolved training component
Revolutionizing Policy Mangement
- Amazing customer service! Friendly & client focused. It's a true partnership.
- User interface is superior. It's very easy to use as system administrator and as an end user.
- Real time collaboration on documents makes it easy to share thoughts/comments and make decisions.
- The system allows for front line managers to see the activity (to-do tasks, what has been e-signed, etc.) for direct reports - which is awesome! But, in order to do this, I have to give them a little more security access than I'm comfortable with - I would like to customize their security access further. Similarly, Location Admins are not able to manage some of the daily tasks I would like (such as ignoring user test results when they exceeds the set maximum) without giving them a level of security that could impact the whole company.
- ** PowerDMS is very interested in their customers' input. I have had many feature requests / needs that have been responded to.
PowerDMS is well suited for policy & procedure management and distribution of documents that require an e-signature. Superior for documents, such as policies, that may be updated. (The system allows users to compare the current version to the last version they signed.)
This document management system is not well suited for the retention of completed forms. (i.e, what a new hire might complete and retain in a personnel file )
PowerDMS Review
- Document Management - PowerDMS is excellent for keeping document history and the work flowing (collaboration) process is super easy.
- We manage two different accreditation pieces with PowerDMS, one for CALEA and one for ISO. PowerDMS make accreditation a piece of cake!
- We manage all of our department training records in PowerDMS. The reporting makes CE tracking a breeze.
- More detailed reporting
- Calendar management
PowerDMS, Accreditation Made Easy!
- The training aspect allows you and your members to have access to all of your training without fumbling through files and files of paperwork. This software also allows you to award custom certificates to accompany your in-house training.
- Keeping up with your accreditation compliance is a breeze with this software. Any problems, the support staff is always ready and willing to help in any way they can.
- Need to send out a last minute personnel memo? No problem, PowerDMS also offers an Inbox tool that not only sends messages to their PowerDMS site but to an accompanying email address as well.
- Overall PowerDMS is a great system, it gets the job done and they are continuously updating their site to be user-friendly.
- One gripe is the inability to upload documents in bulk without paying PowerDMS to do it for you.
- Another is the inability to access much of anything on the mobile app.
I really can't think of anything catchy.
- PowerDMS is efficient in its dissemination of documents. This portion of the software is very user-friendly.
- PowerDMS Survey has helped us survey our employees on important matters. Surveys are simple to build and simple to use.
- PowerDMS Training pushes out training to the employees in a very efficient manner. Police officers are essential personnel who can't be pulled off of the street for in-service training very often. Being able to provide this training online and in the vehicles keeps officers on patrol.
- PowerDMS Workflow could be a little more user-friendly. There are issues with how the voting and approval processes work that I still have trouble understanding.
- PowerDMS Accreditation proof tracking takes quite a bit of work to receive an accurate report. A more automated system of tracking yearly proofs would be helpful.
PowerDMS is a powerful tool for accreditation
- The best feature of PowerDMS is the customer service. The service desk is manned by people who are extremely well-versed in the capabilities of the system and are eager to share their knowledge. I never hesitate to contact PowerDMS with questions.
- Training is another outstanding feature of PowerDMS. They frequently have webinars over software changes and have training videos available on the site.
- We use PowerDMS to maintain policy, procedure, training courses, certificates, newsletters and other documents. The search feature allows the user to find documents quickly.
- I really can't think of areas needing improvement. The features are easy to use and the functionality seems to be designed around my job responsibilities.
A great document and accreditation too...and more
- Documents are very versatile
- Standards module works with documents well
- Training component allow online training
- Training module needs some work. A little hard to use.
- Documents and standards needs a little more continuity
- I love everything else.