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PowerDMS by NEOGOV

PowerDMS by NEOGOV

Overview

What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

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Recent Reviews

TrustRadius Insights

PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, …
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PowerDMS processes

9 out of 10
May 19, 2022
To control signed documents and published documents. To share training with staff.
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PowerDMS for the win!

10 out of 10
October 28, 2021
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we …
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Happy PowerDMS User

10 out of 10
July 19, 2021
We use PowerDMS as a repository for our fillable forms, policies, and reference documents. We create and manage distributed training. We …
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PowerDMS Product Review

6 out of 10
May 17, 2021
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

The PowerDMS platform includes the following solutions:

  • PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
  • PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
  • PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
  • PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
  • PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
  • PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.

PowerDMS by NEOGOV Features

  • Supported: Policy Management
  • Supported: Training Management
  • Supported: Accreditation Management
  • Supported: Approval Process Control
  • Supported: Audit Trails
  • Supported: Policy Library
  • Supported: Policy Training
  • Supported: Content search and retrieval
  • Supported: Workflow Management
  • Supported: Attestation
  • Supported: Policy Creation
  • Supported: Policy Metadata Management
  • Supported: Reporting/Analytics
  • Supported: Version Control
  • Supported: Document Control
  • Supported: Content publish & creation
  • Supported: Automated workflows
  • Supported: Mobile support

PowerDMS by NEOGOV Video

PowerDMS for Policy Management

PowerDMS by NEOGOV Competitors

PowerDMS by NEOGOV Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

SAI360 are common alternatives for PowerDMS by NEOGOV.

Reviewers rate Implementation Rating highest, with a score of 9.1.

The most common users of PowerDMS by NEOGOV are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(155)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.

Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.

PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.

Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.

Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.

Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.

Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.

Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.

Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.

Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.

Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.

Users commonly recommend the following:

  1. Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.

  2. Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.

  3. Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.

Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.

Attribute Ratings

Reviews

(101-125 of 131)
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Brent Jensen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use PowerDMS every day for training, continuing education, and policy management. It allows us to communicate effectively in a 24/7 environment where it is crucial for the latest updates to be effectively communicated to all of the staff. In addition, it eliminated binders of memos, with no organization or review process involved either.
  • Policy Management
  • Continuing Education
  • Data reporting
  • No discipline or performance evaluation modules
  • Could use more email alert options
  • Anywhere that you have a policy management issue, or you need to document and provide continuing education.
  • PowerDMS allows for the tracking and provisioning of the training.
Score 9 out of 10
Vetted Review
Verified User
We are using PowerDMS to provide access and control review and revisions across a multi-site healthcare system. It allows all of our offices to access the policies and sends the proper reminders when policies need reviewed. We also set up the work flows so that approval can be automatic.
  • PowerDMS allows us to manage a draft and archived revision all in one spot.
  • Provides a side by side analysis of changes made.
  • Great report running ability.
  • When running reports of overdue documents, it does not give the option to not include archived documents.
  • When uploading forms, it does not allow general users to download a workable copy of word or excel. This would allow users to use the template.
  • Great for corporate style document control.
  • Would be less desirable for single site locations in my opinion.
Michelle Baca | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS in our company as a tried and true Document Management System. We house Policies, Procedures, Training, Communications and Testing. The system allows tracking of signatures on documents as well as attendance records and test scores for trainings.
  • PowerDMS is easy to find documents based on topic.
  • The documents are easy to find, read and sign off on when necessary. Signatures are easily tracked and employee/user set up is easy as well.
  • I wish the report feature could customize my reports. Often times I have to export into Excel and then sort information that way.
  • I would like to have multiple locations so I can better define the roles and responsibilities of some employees.
This system is working very well for our company to publish policies and procedures and obtain required signatures. Items are easily tracked and updating documents is very easy as well. Overall, as the Master Admin, I really do like this system.
March 03, 2017

Fantastic Platform.

Don Moore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is a user-friendly web-based file management system. It is a fantastic platform for training management.
  • File management. Reduction of paper files.
  • Accreditation management. Provides a platform to track accreditation.
  • Training Processes
  • Elimination of paper files.
  • Provides easy tracking through tagging.
It is a perfect solution to track accreditation, file management, and training.
February 27, 2017

Simplicity

Dawn Baker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are now transitioning to electric audit files and have all of our policies stored and updated on PowerDMS!
  • Customer service is exceptional!
  • Training materials and the success community.
  • The features that are available.
  • The ability to copy a document within an assessment from one standard to the next.
  • The ability to assign more roles within the assessment.
  • The ability to bulk assign existing tasks into new assessments or other created assessments.
A secure location to store documents with an electronic trail such as policy/procedure. Electronic audit files-I'm at an agency that has multiple audits at various facilities throughout our state. PowerDMS has made my job of managing these audits much more efficient by having them electronically.
Lisa Iannone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS to send our policies to subject matter experts to review and approve through the PowerDMS workflow function under the policy module. We complete assessments for several different accreditation bodies and we use it for courses, surveys and reports on a weekly basis.
  • Easy access to details on personnel completing documentation.
  • Easy ways to track training, scores and user activity by logging time log activity.
  • During my assessments, the status table works wonders in allowing me the knowledge to know where I stand at a quick glance. On top of that feature having it on my PowerDMS to do board helps to keep the details of status in assessments readily available which is a plus.
  • I would like to see PowerDMS expand their horizons with the app. I wish I could be on the road with a deputy and review standards with him without bringing a laptop.
PowerDMS has made a positive impact in every area of my career. To be accredited is important and having the functionality of the PowerDMS reports and documentation retention is a no brainer.
Jim Minnella | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
PowerDMS is our Policy, Orders and Training document management system. It is used by all members of our agency for Policy and Order disbursement and accountability. A large part of our in-service training is also done on PowerDMS. All outside training records are now entered into PowerDMS as a management tool to track and record training. The system has easy to use reports that make Accreditation proofs easy to retrieve when needed.
  • Easy to use training format that makes posting training courses a breeze. Built in grading features makes assessing performance simple.
  • Easy to use document creation interface.
  • Easy to use, when a document must be edited or re-issued with revisions.
  • Easy access to user reports.
  • Formatting issues when trying to create a test.
  • When posting a course for training, user that click on a link within the course have to scroll back to were they left off. Minor thing but its feedback that I get.
  • An automated numbering system to documents and training would be a bonus
Training. I can monitor and schedule CPR, EMD and BBP training easier, because PowerDMS will alert me when training cert's are about to expire. There really is no circumstances where DMS is less appropriate. It's more that our agency must realize that anything that you need your members to know or may be held accountable for must be issued through PowerDMS.
February 22, 2017

PowerDMS is a LifeSaver

Wendi Lively | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used by our entire organization. It is a tool to provide access to agency policy and procedures as well as track approval of policies and employee review and receipt of new/updated policies and procedures. We are a consolidated countywide public safety answering point (PSAP) and dispatch center. We take 9-1-1 calls process them and dispatch police, fire, EMS and other governmental entities (e.g. animal control). In our industry it is imperative that we have a tracking process for approval of new or updated procedures. It is also imperative that we know when staff has received, reviewed and signed new or updated policies and procedures. PowerDMS allows us to do this and it ensures that employees are always looking at the most current policy regardless of whether or not they have signed it yet.
PowerDMS is also the tool that allows us to manage our Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation process and keep up with proofs of compliance quickly and easily.
  • Tracking of policy approval and quick dissemination to all staff. This is key to making sure 9-1-1 personnel can make accurate decisions based on the most current policy. It also allows us to make sure only those persons with the authority to make policy changes do so.
  • Policies and procedures in PowerDMS are easily uploaded and managed in the standards module. This keeps agencies from having to upload policies twice; once in a policy tracking system and again in a standards tracking system.
  • PowerDMS allows me to set a time limit on viewing an important policy or procedure. This why I have some reassurance that employees aren't just signing new policies without reading them.
  • I would like to see the highlighting process in Standards module improved. It's clunky and could use some work.
  • Sometimes the permissions process for standards viewing and proof uploading gets confusing. I am not sure how to make it easier but it would be nice if it were.
PowerDMS is well suited for any industry that needs to track approval and receipt of policies and procedures. Healthcare, Public Safety, etc. The Standards module is well suited for any industry that has an accreditation process.
Kevin Rhea | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

The Novi Police Department began using PowerDMS in July of 2014 to help us through our accreditation process with CALEA. Since that time, we have experienced several benefits from the system, including having all of our agency policies, forms and documents in an electronic format for all agency employees. The reporting tool in PowerDMS allows us to hold our employees accountable for the policies that they acknowledge.

We have also incorporated PowerDMS into our training program, tracking all of our agency training and being able to run reports of the amount and type of training each officer has attended. This helps cut down on civil liability claims of deliberate indifference as we can prove there has been no failure to train in our organization.

We also create courses in PowerDMS to move some mandatory training which does not need to be instructor led into a blended learning environment, thus saving valuable training time for more practical exercises.

  • PowerDMS is a great document management system that is very user-friendly.
  • The reporting tools in PowerDMS have assisted agency administration in quantifying not only agency documents, but training as well.
  • PowerDMS staff is always available and willing to help!
  • I would like to see PowerDMS allow the end user to customize features more to allow the end user to best recreate their current agency forms.
  • I would like to see PowerDMS allow users to share courses they have created with other PowerDMS users.
  • I would like Power DMS to come up with a system to keep from having to constantly update highlighted areas of documents each time a document is updated. This would be a huge timesaver!
PowerDMS is best suited as a document management and storage system. I wish that it was a smart document system, which read documents, so that you did not have to keep moving and updating highlighted areas of documents. This would be a huge timesaver for agencies that have to edit their documents on a regular basis, but not lose or recreate their highlights.
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is a document management system that allows users to upload professional documents to one shared place. It allows administrators to control access to these files, audit histories and reports of users actually reading the document, create a workflow environment where several users can collaborate on a single document and more.
As a manager PowerDMS is an extremely valuable tool to assure that the policies of my department are distributed, read, understood and available to my staff 24/7/365
  • Great customer service. Very receptive to enhancement ideas
  • Excellent way to distribute and consolidate your Policies
  • great for document management
  • Some minor tweaks unique to my personal use.
Great for document managements, great to hold our personnel accountable for reading the policies. I love the fact that I can use it for my standards compliance as well.
February 13, 2017

Love PowerDMS

Veronica Edens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our department uses powerDMS as a cloud-based storage for documents, training, and accreditation. Our whole department utilizes it. We have had great success by using this product due to how it helps with training and accountability. We can keep up with our employees online without having to use different programs. We love it.
  • Training
  • Accrediation
  • Documents
  • I don't have any recommendations at this moment
It is well suited for document management.
Score 10 out of 10
Vetted Review
Verified User
  • Control of Polices, and documentation for UT Southwestern Police Department.
  • One official version of every policy, and never outdated.
  • Signatures, of key documents, with accountability.
  • Polices are not in a file cabinet
  • Polices are never outdated
  • Only one official source
  • At the moment PowerDMS is working on a solution for dissociation of certain standard to certain policies. Is currently under discussion in the PowerDMS success community.
Don't think there is something PowerDMS does not handle well.
Crystal O'Neal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS to manage our accreditation process and to house our policies, directives, and other documents. We also use it for training and surveys.
  • PowerDMS creates a record and history of changes to our policies and directives. I don't have to remember what was changed and when. We can also document reasons for changes and the process of change through workflows.
  • PowerDMS is a great tool for managing our assessment process. It is easy to load, highlight, and manage directives, proofs, and notes.
  • Surveys are a great way to get anonymous input from employees who might be otherwise unlikely to share their opinions. They are also great for managing our Officer of the Quarter nominations.
  • I'd love for assessment participants to be able to see upcoming tasks from the root of the assessment.
PowerDMS is great for managing training, accreditation, and documents.
Score 10 out of 10
Vetted Review
Verified User
Our agency uses PowerDMS for policy management, training records, forms management, and we hope to continue expanding out. We have our entire agency using it for policies and procedures. It has been excellent in ensuring the latest policies are available and in ensuring employees are receiving and reading them (through the acknowledgment receipt system in DMS). This was a problem originally as our documents were all Word files in a folder. We are also using it to store all our forms which users can use to retrieve and fill out. This reduced the amount of paperwork they needed to keep with them and allowed them to digitally fill out the form with their computers instead of by hand. Training records are a big part of what we also keep and PowerDMS has allowed us to create and store training records through their system using their Certificates module. This makes keeping track of who has what training MUCH easier, especially state and department mandated training or recurring training. The biggest thing PowerDMS has helped is our move towards accreditation. It is fully able to work with our state accreditation and they have it integrated into their system. This makes showing proofs a lot easier to search and show.
  • Accreditation proofs are easy to look up and load into the system, making the assessments much easier.
  • Training records are easy to find and manage.
  • Policy management is great. It's easy to search, manage, and track who's properly signed off on new policies.
  • Importing users would be a nice feature. Having a large number of users being importable through an Excel or SQL database would save a lot of time.
PowerDMS is excellent if you're looking to better manage your training records, policy and procedures manual, and if you're working towards [being] or are accredited. If you're looking for solutions like a field training program or data entry, then this system isn't that and is more of a document management system (hence the DMS?) than a report management system.
Tony Kuklinski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being used to maintain our law enforcement accreditation through CALEA. With six facilities across the country under one law enforcement control, it is the perfect document management solution for the thousands of documents we need to maintain for accreditation.
  • The system provides all the required standards necessary to maintain accreditation at my finger tips. This eliminates having to got to other links or even maintaining volumes of paper documents searching for specific standards.
  • The functionality of PowerDMS is incredibly easy. Uploading and highlighting documents necessary for each standard is extremely simple and efficient.
  • PowerDMS allow you to search for specific documents using word search and tags that you can attach to each document. For instance, if I needed to find documents pertaining to training, it is a simple matter of typing in "Training" in the search bar and all relevant documents are listed.
  • The highlighting feature would be better served if it had line item by line item or word by word, capability. It currently is some what limited to bulk highlighting.
  • Easier access to training videos so refresher information is more readily available for adding users, setting permissions, etc. Setting permissions is always a daunting task and I usually have to call into customer support for assistance.
  • Giving the user the ability to "backup" the data that is in the system with the ability to restore the data would give the user a little piece of mind of continuity.
For our agency, we have 6 facilities across the country that operate under one police department managed out of Washington DC. It is critical that all the facility police departments operate under one method of operations and control. PowerDMS assists our agency in maintaining consistent best practices across the various geographical locations and gives us the mechanism to evaluate and substantiate each facility is operating correctly under the written directives and standards of the department.
February 06, 2017

My PowerDMS Review

Michael Pring | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being used by the Vanderbilt University Police Department for policy review and accreditation. Employees are able to access PowerDMS and review updated or new policies and sign off on them they have read and understood. Our accreditation team uses PowerDMS to stay current with standards and maintaining proofs.
  • Time efficient
  • User-friendly
  • Organized
  • Signing off on policies could be more efficient by eliminating the confirmation step or having to log in upon each time you review something.
PowerDMS is best suited for members of management if they are needing to track completion of tasks for their employees. In our particular field, administration needs to make sure that an entire department of personnel are reviewing memorandums, SOPs, policies, and training bulletins in a timely manner.
Josel Harrison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS primarily to house our Departmental Written Directives which encompasses the General Orders (primary manual for the Department), Standard Operating Procedures and policies. We also issue training documents and courses through PowerDMS and Legal Updates. We utilize the assessment module for CALEA and the Texas Best Practices program as well. This ensures delivery of current policies and procedures for our personnel as well as the ability to query the manual in a useful and simple manner. Having all of the manuals electronic really makes locating the necessary information much easier for our personnel in the field.
  • Manages departmental policies and procedures.
  • Makes management and oversight of credentialing programs (such as CALEA Accreditation) much easier and more accessible.
  • Provides a vehicle for the delivery and management of quick training for specified personnel.
  • I would like to see a more robust training orders program where employees can request training schools and all aspects of that request can be housed and managed within PowerDMS.
  • Perhaps additional ways to build and manage courses in PowerDMS.
This system is very useful for any organization which is driven by or has the need to use policies and procedures. This system houses your manuals (not only the current version but all historical versions) as well as makes delivery of those manuals simple for the administrator and accessible for the end user. Having the system electronic and web based makes it easily accessible for organizations that have employees working off site or in a more mobile capacity.
Mike Dixon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is our primary document management system. It is used by all of our employees to learn of new opportunities, policies and required training. In addition we use it to reduce the cost of regular in service training sessions, maintain all of our training records etc.
  • Reduces overtime cost in regards to regular in service training
  • Allows multiple people to update or create new policies while maintaining an archive of work completed
  • Eliminates the possibility of old forms continuing to be used long after they have been eliminated
  • While the reporting end of PowerDMS is robust, there could be additional reports that might prove useful to an organization
  • Courses should be changed to allow several courses to be put together to create "super courses" or major certifications
PowerDMS is well suited for government environments where employees are scattered and not centrally located. It allows one central location for all documents to be found, courses taken and records kept.
February 06, 2017

I love PDMS

Timothy Gomez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being used by our entire organization. It addresses issues of accountability, policy retention, policy revision, accreditation, training record maintenance, and many more.
  • Ease of Use
  • Cloud Based
  • Customer Service
  • Would like to see more updates based on customer needs
  • More evolved training component
It is very suitable for an organization that wants to maintain a robust policy and document management system.
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being used for our U.S. division of the company, that includes retail stores and distribution centers. We use the system to manage all aspects of policy & procedures: development / workflow management, document retention, distribution, e-signature, at home/at work reference.
  • Amazing customer service! Friendly & client focused. It's a true partnership.
  • User interface is superior. It's very easy to use as system administrator and as an end user.
  • Real time collaboration on documents makes it easy to share thoughts/comments and make decisions.
  • The system allows for front line managers to see the activity (to-do tasks, what has been e-signed, etc.) for direct reports - which is awesome! But, in order to do this, I have to give them a little more security access than I'm comfortable with - I would like to customize their security access further. Similarly, Location Admins are not able to manage some of the daily tasks I would like (such as ignoring user test results when they exceeds the set maximum) without giving them a level of security that could impact the whole company.
  • ** PowerDMS is very interested in their customers' input. I have had many feature requests / needs that have been responded to.

PowerDMS is well suited for policy & procedure management and distribution of documents that require an e-signature. Superior for documents, such as policies, that may be updated. (The system allows users to compare the current version to the last version they signed.)

This document management system is not well suited for the retention of completed forms. (i.e, what a new hire might complete and retain in a personnel file )

February 03, 2017

PowerDMS Review

Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used by over 1,000 of our employees. We manage our policies and procedures, training and accreditation activities with PowerDMS.
  • Document Management - PowerDMS is excellent for keeping document history and the work flowing (collaboration) process is super easy.
  • We manage two different accreditation pieces with PowerDMS, one for CALEA and one for ISO. PowerDMS make accreditation a piece of cake!
  • We manage all of our department training records in PowerDMS. The reporting makes CE tracking a breeze.
  • More detailed reporting
  • Calendar management
PowerDMS is a very strong resource for document and policy management. It is also very strong in the accreditation arena. The only shortfall that would be personally helpful for my particular jobs would be calendar/grant management.
Mariah Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This software delivers every tool needed to successfully obtain and maintain an accredited agency. PowerDMS allows you to keep abreast of training, accreditation compliance, along with many more features. This software is currently being used nationally throughout our full organization.
  • The training aspect allows you and your members to have access to all of your training without fumbling through files and files of paperwork. This software also allows you to award custom certificates to accompany your in-house training.
  • Keeping up with your accreditation compliance is a breeze with this software. Any problems, the support staff is always ready and willing to help in any way they can.
  • Need to send out a last minute personnel memo? No problem, PowerDMS also offers an Inbox tool that not only sends messages to their PowerDMS site but to an accompanying email address as well.
  • Overall PowerDMS is a great system, it gets the job done and they are continuously updating their site to be user-friendly.
  • One gripe is the inability to upload documents in bulk without paying PowerDMS to do it for you.
  • Another is the inability to access much of anything on the mobile app.
This software is great for law enforcement accreditation (my field) because of the lack of paperwork and hustle and bustle of getting documents signed and delivered. We are also currently going green and PowerDMS is playing a major factor in this process.
Amanda Moss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use PowerDMS to disseminate policies, procedures, training, memos, and other forms of communication. It is being used by the police department and police/fire communications. This assists us in sharing vital information in an efficient manner. It also tracks those who have and have not received and signed for documents, training, and communications.
  • PowerDMS is efficient in its dissemination of documents. This portion of the software is very user-friendly.
  • PowerDMS Survey has helped us survey our employees on important matters. Surveys are simple to build and simple to use.
  • PowerDMS Training pushes out training to the employees in a very efficient manner. Police officers are essential personnel who can't be pulled off of the street for in-service training very often. Being able to provide this training online and in the vehicles keeps officers on patrol.
  • PowerDMS Workflow could be a little more user-friendly. There are issues with how the voting and approval processes work that I still have trouble understanding.
  • PowerDMS Accreditation proof tracking takes quite a bit of work to receive an accurate report. A more automated system of tracking yearly proofs would be helpful.
PowerDMS is well suited for dissemination of documents and training. It also has a very good CALEA accreditation function. The workflow function could be more appropriate if it was more user-friendly.
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used daily in our department. It is used to distribute policy, training, and other information.
  • The best feature of PowerDMS is the customer service. The service desk is manned by people who are extremely well-versed in the capabilities of the system and are eager to share their knowledge. I never hesitate to contact PowerDMS with questions.
  • Training is another outstanding feature of PowerDMS. They frequently have webinars over software changes and have training videos available on the site.
  • We use PowerDMS to maintain policy, procedure, training courses, certificates, newsletters and other documents. The search feature allows the user to find documents quickly.
  • I really can't think of areas needing improvement. The features are easy to use and the functionality seems to be designed around my job responsibilities.
PowerDMS has several features we use. The main two features are maintaining a logical document filing system, and files for accreditation. We also use PowerDMS for training courses and storage of reference materials. The best use for me is the assessment area for accreditation files. Every file is electronic and easy to manage. Using PowerDMS reduces the need for paper files.
Tommy West | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We utilize powerdms as a way to manage our policy and procedures manual. We are able to create, edit, distribute, and audit our entire policy. We have full search options that include file name and content. We now have accountability and the ability to run reports to ensure policy compliance. Powerdms is also used to manage out state accreditation.
  • Documents are very versatile
  • Standards module works with documents well
  • Training component allow online training
  • Training module needs some work. A little hard to use.
  • Documents and standards needs a little more continuity
  • I love everything else.
All law enforcement policy management and law enforcement accreditation. I also use it to put resources on the web making it available to on duty personnel. We utilize it for maps, floor plans, checklists, forms, and resource guides. The deputies can obtain information from any mobile device or internet connected device.
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