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PowerDMS by NEOGOV

PowerDMS by NEOGOV

Overview

What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

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Recent Reviews

TrustRadius Insights

PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, …
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PowerDMS processes

9 out of 10
May 19, 2022
To control signed documents and published documents. To share training with staff.
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PowerDMS for the win!

10 out of 10
October 28, 2021
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we …
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Happy PowerDMS User

10 out of 10
July 19, 2021
We use PowerDMS as a repository for our fillable forms, policies, and reference documents. We create and manage distributed training. We …
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PowerDMS Product Review

6 out of 10
May 17, 2021
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

The PowerDMS platform includes the following solutions:

  • PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
  • PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
  • PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
  • PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
  • PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
  • PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.

PowerDMS by NEOGOV Features

  • Supported: Policy Management
  • Supported: Training Management
  • Supported: Accreditation Management
  • Supported: Approval Process Control
  • Supported: Audit Trails
  • Supported: Policy Library
  • Supported: Policy Training
  • Supported: Content search and retrieval
  • Supported: Workflow Management
  • Supported: Attestation
  • Supported: Policy Creation
  • Supported: Policy Metadata Management
  • Supported: Reporting/Analytics
  • Supported: Version Control
  • Supported: Document Control
  • Supported: Content publish & creation
  • Supported: Automated workflows
  • Supported: Mobile support

PowerDMS by NEOGOV Video

PowerDMS for Policy Management

PowerDMS by NEOGOV Competitors

PowerDMS by NEOGOV Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

SAI360 are common alternatives for PowerDMS by NEOGOV.

Reviewers rate Implementation Rating highest, with a score of 9.1.

The most common users of PowerDMS by NEOGOV are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(155)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.

Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.

PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.

Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.

Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.

Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.

Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.

Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.

Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.

Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.

Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.

Users commonly recommend the following:

  1. Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.

  2. Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.

  3. Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.

Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.

Attribute Ratings

Reviews

(26-50 of 131)
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Marci Ware | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our department uses both sides of PowerDMS (training and compliance). We use it for CALEA compliance and we also use it to send out all of our policy changes and updates. In addition, we use PowerDMS to distribute training to reduce the number of hours officers have to be off the street for training and we track training certificates from both internal and external training.
  • PowerDMS provides the user learning tools that make mastering the programs easier.
  • PowerDMS has amazing employees that no matter what problem you are having they help come up with solutions.
  • PowerDMS listens to their customers and their needs and is constantly making their product better and implementing many of the suggestions from their customers.
  • The use and implementation of advanced workflows is difficult to follow even after watching the videos or attending training.
PowerDMS is a great tool for sending out policy changes and updates. We are constantly changing policy and this program allows you to see the latest version of that policy, but you can also see and compare the version just prior to the one published if you want to make comparisons. In addition to seeing the latest version, it also archives all the prior versions so you can see the history of the document and also what would have been signed off at that time if needed.
Jason Ammon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We rely on Power DMS for many things. We store our policy files through DMS, giving employees an easy method to search and study policy. We also publish new policies and policy changes through the system. Power DMS allows them to sign off on new policies both on the website and mobile app versions. They can review policy changes side by side with older policies to see what has changed.

We utilize the program for CALEA accreditation purposes as well. We are able to store proofs as they relate to our standards. We can grant access to assessors so they can view our proofs remotely.

We also utilize Power DMS for training purposes. We store training records and certificates through the program. We can publish training courses and have employees sign up for courses through Power DMS. Employees can also submit training requests to their supervisors and up the chain of command. Through training requests, they are able to provide documentation on travel/training costs.

We are also looking at using Power DMS to track equipment and uniforms issued to our employees.
  • Policy storage and management
  • Storage and access to training files
  • Training requests
  • Workflows
  • Mobile application - training improvements (allow users to submit training requests)
  • Mobile application - side by side view of draft and old policies
  • Sometimes the application causes headaches through window expansions
I would recommend the program to anyone involved in policy management (storage, application, distribution, communication). I highly suggest any law enforcement agency utilize Power DMS due to the companies relationship with accreditation bodies. You can not only access your standards manuals but upload proofs, organize them, and provide access to an accessor within the program.
July 16, 2020

PowerDMS Review

Teri Horton-Sandlin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS across the entire organization for policy acknowledgment, training and signatures, and accreditation. The main problem PowerDMS addresses for our organization is the ability to track changes in policy and new training.
  • PowerDMS allows for quick dissemination of documents to all employees
  • PowerDMS allows for pretty much any document to be uploaded to it
  • PowerDMS allows for public transparency
  • Uploading videos seems to be difficult as most must be in MP4 format
  • Sometimes in the help section it is hard to find exactly what you are looking for
I don't believe PowerDMS really has any negatives unless it is for the cost aspect. In the longrun though, I think the benefit outweighs the cost. PowerDMS is an excellent choice for policy management. You can track changes to policies, disseminate them quickly, and track who has read and signed the documents.
July 15, 2020

I LOVE my PowerDMS!

Brenda Gisewite | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We mainly use PowerDMS for tracking accreditation for law enforcement, communications, and corrections. We also use PowerDMS for issuing policies and tracking employee signatures, as well as agency training. Prior to PowerDMS, we had filing cabinets full of accreditation compliance files. We also had piles of sign-off sheets for employee's signatures after the release or revision to a policy. Those are now all electronically stored and easily assessable in PowerDMS.
  • Stores employee signatures for policy release and revision. No more filing 400+ sheets of paper every time we issue or reissue a policy.
  • Stores accreditation compliance files. We used to have four filing cabinets full of files. Now they are electronic and easily assessable.
  • Allows easy and timely distribution of training materials. Also, easily assessable when needed.
  • It would be greatly helpful if assessment tasks could be assigned to an individual person as opposed to a group who are in the same role.
PowerDMS is a great timesaver when switching from one assessment to another. It saves time on filing paperwork, as well as saves trees.
July 15, 2020

Sky's the Limit

Shelby Howard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is an easy way to update and share our department's policies and procedures. It is convenient when we want to get information out and allows us to track that information.
  • Easy to upload documents.
  • Easy to modify documents within the program.
  • Easy to search for a particular document.
Ed Goodman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS provides the user with a 'one-stop' database for all agency-related documents, training, surveys, and accreditation-related processes

PowerDMS is used by the agency for both accreditation purposes, assessment management, and as a document resource center. All policies and procedures are created in PowerDMS which provides a real-time tracking of the approval related activities. Once the document is approved, we track user review and signature for the document. Additionally, we use PowerDMS to provide remote web-based training to staff by incorporating video, PowerPoint presentations, policies, and other documents. The Training module is used to track all training requests, courses, and certificates.
  • PowerDMS provides management with a real-time tracking of policy reviews, approvals, and signatures. This is a great benefit for risk management.
  • PowerDMS allows users to incorporate remote, web-based training in a variety of formats including, but not limited to, video, PowerPoint, miscellaneous documents, interactive activities, and tests.
  • PowerDMS provides a very robust search engine that is very user-friendly.
  • PowerDMS has a mobile application that is available, however, at this time functionality is limited. That being said, the developers are very active in communicating with their customers and are constantly looking to improve all of their services.
PowerDMS is an excellent tool to be used in a law enforcement setting. Being able to run reports on policies and procedures gives management the ability to verify that these documents have been reviewed, received and understood by staff. It also provides a central repository for all critical documents including policies, procedures, training courses and certificates, accreditation related materials, maps, and countless other activities.
Stephanie Erb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We utilize PowerDMS for our accreditation, training, policy review, continuing education hours, tracking training attended, and certification tracking
  • customer service....they listen to their customers and dont just listen but they then act on what the customers say, if you need something there are many ways to reach out to them and all of them are very efficient with a turnaround time of about an hour
  • education.....they provide many opportunities to learn about what all of the features of PowerDMS and what they can do for you
  • they provide many different functions within their system so that it benefits many different departments within a business
  • I would like to be able to customize things a little bit more
It is very appropriate if your agency has many documents that you need all employees or specific group of employees to sign off on to then hold them liable for having read and understood the content of the documents. It is also great to keep track of training employees have or have not attended. Along those same lines is the capability to track certificates. Whether a certificate is mandated by law or your employer it reminds the employee to get it taken care of you then have easy access to where all of your employees stand as far having certain certificates.
Score 8 out of 10
Vetted Review
Verified User
PowerDMS is being used by all members of our police department. It is efficient in distributing policies and memos. It also helps our department go green by saving on so much paper. It's easy to use, easy to track documents and changes, and nice to have everything in one place with quick access.
  • Able to see changes easily to documents
  • Able to confirm user has seen and read a document by obtaining signatures
  • No "next" button when reading messages
  • Unable to edit a document once added to an assessment
  • Not fully personalized, but still manageable
PowerDMS is great for keeping policies and procedures in a convenient location, and it is even easier to update these policies. We can easily track document changes and pass it between users. It's also wonderful for keeping track of training records and expiration dates for training that expires. PowerDMS has the capability of creating tests which are useful for in house trainings.
April 30, 2020

PowerDMS Review

Eric Talbot | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Accreditation program of PowerDMS, and the administration and supervisors are the only ones using it in our department. It has helped us organize our files and make them available online for inspection.
  • Their support staff is awesome.
  • Their product is easy to use.
  • The training on how to use their program is extremely helpful and I would recommend it to everyone who is a first time user.
  • The workflow process can be improved a bit but we do not use it very much for accreditation.
  • We also use Lexipol and with them merging it might make things easier for our policy and accreditation to work better together.
Having only used the Accreditation program I can not speak for the other programs, and I have yet to run into a problem. The Accreditation program has become very valuable during this time of COVID19 because we can set it up for assessors to review our files without them having to leave their offices and travel to our department. I have found nothing less appropriate in the use of the program we have.
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used for policy and procedures. We send tests and surveys out to officers. During social distancing it has been very helpful.
  • Review and sign new and revised policies
  • Can do tests
  • Accountability
  • Tracking
PowerDMS is very helpful.
Score 9 out of 10
Vetted Review
Verified User
PowerDMS is used by our agency for policy, updates, training and documents as well as the storage of certificates. The entire agency uses the program at various levels. The program offers one stop shopping for most everything we need. The ability to retrieve docs from one location and to validate user review is priceless.
  • Stores Training
  • Tracks time spent as well as items reviewed
  • Easily searchable
  • Security safe
  • Certificate printing
  • Sorting
  • Speed of downloads
  • Lack of IT help for transfer of files
Well suited for policy / handbook tracking. Great for managing certificates and training. Not so good for anything finance related or Human Resources. Good for tracking guidelines and proofs for accreditation. Good for getting a message out and tracking it was received. Not good for non-computer users. Signature proof is perfect for recalling all requirements for standards.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use PowerDMS to manage my accreditation assessment for state-level accreditation through the Illinois Law Enforcement Accreditation Program (ILEAP). I have done both methods of ILEAP accreditation - Paper and PowerDMS. Currently, PowerDMS is used only in the accreditation function, but we foresee training and policy being added later. PowerDMS streamlines the ILEAP process, saving not only trees and paper costs, but also time, energy, and the administrative footprint associated with managing police accreditation.
  • Avoids paper files and costs associated with printing, shipping, and storing files.
  • Quickly and efficiently organizes accreditation files.
  • Allows for remote file review by assessors.
  • Not a PowerDMS problem, but training officers to use new software is problematic when the agency can barely afford to keep up with training mandates.
  • PowerDMS does offer a robust help community to help solve this issue though.
Through ILEAP, I routinely recommend PowerDMS as the most efficient and easiest method to conduct an ILEAP accreditation assessment. I've personally urged 50+ departments to look into PowerDMS. Many have signed on and made their assessment easier.
Monzon Miriam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our agency uses Power DMS for three different assessments. Employees are able to add proofs, send notifications, look at progress reports, and many other tasks without having to keep several files on hand.
  • One of the best programs to create, share, test, and conduct training on policies and critical information.
  • Reduces risks and maintains records and access to records which enables staff to access the most recent documents from anywhere and at any time.
  • It would be nice to be able to upload larger files, such as videos. Currently the capacity is 100 megabytes.
PowerDMS is well suited for my agency because of the large number of employees. It allows for multiple licenses for usage and for employee access. Being able to access the program from anywhere is a definite plus, and it is a very good asset when working from home. I have no complaints about this program. It gets the job done.
November 26, 2019

PDMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
PowerDMS is used company-wide to manage education and policies. We use it to stay compliant with accreditation. Our users can read and sign our policies and we can keep track of which ones they have done or need to read. They can also have their annual education on the site and take tests to be sure they have read and understood the material.
  • It is easy to navigate
  • There is simple troubleshooting
  • It holds all policies needed and more
  • For health, it is hard to keep groups in line with every department and every supervisor we have.
  • There are too many departments to have access to certain documents.
  • Users always need the view function, but then they can access things they do not need.
It is very helpful to keep track of who has done training and set an expiration date. This helps us keep track of licenses or certificates that employees must renew every year or more. It also allows supervisors to run reports to see which employee needs what. It is helpful for them to keep track of their department.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Power DMS is currently being used by our police department and was recently picked up by our county to be used at other agencies within our county. At our police department, we use it not only to help us in our accreditation process but for a number of things such as training, creating and editing of general orders, SOP's, etc.
  • Storage and maintenance of documents. Being able to create an order that has an audit trail of when it was created, input in the creation of the document, and setting due dates and reminders.
  • Training needs/certificates for ongoing courses that need to be done annually or quarterly.
  • No cons so far!
Power DMS is a great tool for managing your accreditation needs. It is also a great tool for training. It helps to be able to do an online course in Power DMS and create a quiz for the course without having to take up time and money to hold a course in a designated place etc. People can do the course at any time from home or at work, plus you can run a report on all of this.
October 14, 2019

Just what we needed!

Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used by every employee in our department. Our general orders, standard operating procedures, employee notifications, employee benefit memos, and department information is all kept in PowerDMS. You are able to sign-off on written procedures and documents, while they are there for future reference.
So much easier to update and make corrections or changes in GO or SOP.
  • The ability to have employees sign off on documented procedures or GO. If you just want the information to be available, you do not have to have them sign off.
  • Very quick and easy search of all documents. If the word is mentioned in a document, it is in the search.
  • The tracking of certificates is great. It keeps up with dates of expiration and notifies the individual.
  • We have administered the test to employees, which can be multiple-choice, true/false or written response.
  • For our purposes, I think we are able to use to its full extent.
It keeps the documentation that we need. We dispatch for multiple departments and lots of information has to be sent to everyone and that information has to be easily accessible.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use PowerDMS for our CALEA accreditation. Currently, the accreditation manager and the accreditation team within the Staff Services, Planning, and Communication Section are the main users for this system, even though we have licenses for 100 employees. The system allows the agency to document and highlight proofs of compliance to maintain its national accreditation.
  • PowerDMS has outstanding customer service. The success community, webinars, training information sheets, and customer service representatives are top of exceptional quality.
  • The system is fairly easy to navigate and intuitive. There are not a whole lot of complex codes to do what is needed.
  • The ability to update forms and documents while maintaining copies of what was changed is helpful when determining when and what changes have been made in regards to agency accreditation compliance.
  • One of the biggest issues associated with using PowerDMS is that its security allows for certain roles. However, it is sometimes confusing to determine which role you are viewing.
  • In setting up roles a person has to be set up using multiple roles and know how to navigate from one role to another to view documents and assign tasks.
  • The ability to highlight small sections in PDF'S would be nice. The system allows the highlights in HTML to be word by word but in PDF'S you sometimes have to highlight more than you want because of the way the system drags the highlights.
PowerDMS is great for accreditation and policy maintenance. Since we only use it for these solutions, I have no issues where I would state that it is not as well suited.
August 09, 2019

Great product

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using PowerDMS for several purposes. First of all, to store, manage and edit our many policies and other various documents. This allows us to have them easily accessible to staff as well as to the public. We also use PowerDMS to assist our staff with training on our policies, and other critical aspects of their positions.
  • Storing large amounts of documents.
  • Tracking changes to documents and allowing you to compare various versions.
  • Not 508 compliant--this is a must!
It is well suited in a variety of environments, once again, anywhere that holds/stores large amounts of documents. I suppose not necessary if you aren't working with many documents but still would make things easier.
Kayne Cushman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
PowerDMS is being used for our Accreditation as well as managing documents, and compliance for other standards.
  • Is frequently updated with new features and bug fixes
  • Has an easy to use UI to navigate
  • Makes Document Management a breeze via search and upload
  • Had issues with support in the past but not recently
  • We can't migrate an in house program to PowerDMS yet but are confident that the requirements we need will be met in the future
PowerDMS has many great uses. One use we use frequently is the test taking feature. It's nice to use that to maintain training and accreditation. The ability to search documents, and in documents, if very powerful, and is often used when looking for specific SOPS and information. Signing documents with timestamps is great as well.
Score 10 out of 10
Vetted Review
Verified User
The Arizona Association of Chiefs of Police started their state accreditation program in July of 2018. One of my first challenges for a new state accreditation program was how to manage the program. Drawing from my prior experience with PowerDMS as an Accreditation Manager and Assessor for the National and State Accreditation programs in another state, I immediately saw the value that PowerDMS could bring to the process, not only for myself but for our member agencies. PowerDMS is being used by AACOP to manage all phases of the accreditation program, including hosting our standards manual, creating assessments, allowing assessors to audit files off-site and bring added value to Arizona Law Enforcement with the other modules (documents, courses, certificates, tests, etc.). This allows agencies to move away from a paper-driven record keeping system and is a one-stop storage solution for all document retention needs.
  • Document Storage: PowerDMS store all types of documents in any format and allows the administrator to keep track of who receives the documents.
  • Security: PowerDMS security features ensure that documents do not fall into the wrong hands, which is critical in a law enforcement environment.
  • Courses: PowerDMS allows training officers to create courses to push out to their agency, thus freeing up more time for practical "hands-on" training.
  • As a program manager, it would be nice to allow me to share more with my Accreditation Managers.
  • Would like an easier way to create courses and certificates.
  • Combine the course and certificate feature so that you do no t need to create a certificate for a PowerDMS course, only outside courses.
PowerDMS is well suited for any size agency to manage not only all of their policies but all written documentation as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use PowerDMS throughout our entire agency. We use it for all of our policies and procedures, as well as for sharing information (memos, directives, bulletins, etc) with all of our members. We also use it for record keeping of our training records. And, we use it for accreditation in our agency.
  • Accountability - disseminate information and account for everyone that has received it.
  • Training - tracking all of our training, certificates, and related information.
  • Organization - groups, assignments, and folders keep all of our documents organized and easy to search for.
  • Mobile - mobile app allows for quick and easy access to all of our documents in a mobile environment.
  • Needs a little more flexibility in accounting for varying training time.
  • Needs the ability to store multiple pages (documents) in the certificates.
We use PowerDMS on almost a daily basis to disseminate information. It is extremely easy and efficient to upload documents, push those documents out to selected groups of employees (or all employees), and then track those documents to make sure everyone has received them. We can then follow up with those employees who have not received the information timely.
February 16, 2019

Easy to use and effective

Lydia Scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS houses all of our documents and procedures, as well as training courses and quizzes that help us comply with ISO 13485 standards. It solves our problem of document approvals, revision control, record retention and even verifying training effectiveness. Every employee in the building has a PowerDMS login for training purposes and some for document approval purposes. Before, we were keeping our records in filing cabinets and it would take forever to keep up with that system. Now we just type in what we need, or what team member we're searching for and it's all right there.
  • PowerDMS helps with record retention. I no longer need to worry about where copies of things are in order to be compliant with our policies, because I know everything is safe in PowerDMS.
  • PowerDMS is extremely helpful with training. I've created courses for employees to take, and it automatically scores them and rewards them their certificate with the expiration date, so I don't have to remember all of this myself anymore.
  • PowerDMS is also great for approval workflows. Before I would have to email or manually walk a document over to someone, and then call them to remind them all the time that I need it approved. Now, they get the notification in their email and can get it done ASAP.
  • Sometimes there are glitches. Sometimes I will create a user and then that user will not show up when I search for them.
  • Adding a user to a course seems time-consuming. I have to click more buttons to get to that point than I'd like. Then, I have to "activate" it for them in order for them to easily access their to-do list. It's a lot.
I think PowerDMS is great any time there are a lot of documents and procedures to be kept track of or if there are courses/trainings that need to be completed. You can alter pretty much anything to fit the PowerDMS structure, and it is very helpful. I'd say if there aren't a lot of documents or maybe it's a really small company, it wouldn't be as necessary.
February 15, 2019

A great tool for police!

Sean Gutsick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS for our SOPs, memos, and training. We have gone almost 95% paperless and find it a great financial, environmental and space saver! Our admin staff finds it easy to use and our officers find it easy to navigate when reading new memos or searching for information.
  • Great web-based training for both staff and admin users.
  • The interface is user-friendly and easy for our officers to use.
  • Tracks when officers read memos and SOPs. Stops the "I didn't read that yet" excuses.
  • Keeps all our old memos and SOPs for retention, saving us a ton of space.
  • None really.
We had mandatory training from the State of NJ. All we got from them was a DVD. We uploaded the training video and tracked the training. When the state asked, almost a year later, for the training and who did it, we were able to find it. It would have been a lot of work under our old filing system. Now as new officers start, we can give them this training video and track it easily.
February 01, 2019

Great Program!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
PowerDMS is being used in multiple departments; we use it to track contracts expiration and renewal dates, share information between departments, and staff onboarding and continued training.
  • User friendly. Very easy to navigate, and because it already has so many users it is very easy to search and find the answer from another user on how to do certain functions.
  • Always improving. New updated features are always being added.
  • Useful in many aspects of work.
  • There should be more options on how to run reports. Maybe needs more specific search fields. You can run reports based off of keywords found in documents and such, but it would be nice to be able to run a quick report based off of the workflows started. Also, it would be helpful to run the report to see which workflows are active or non-active, and how much each work flow is used and how effective it is.
Not okay for storing PHI, as the company is not willing to sign a BAA which is necessary in case of a hack.
October 10, 2018

PowerDMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
This program is great for distribution of policy and procedure to all employees.
  • Policy Revision
  • Movement within the Agency
  • Assessment of Knowledge
  • User-friendliness
  • Title clarity
  • Glitches when it comes to testing
It is great for dispersing blasts of information to all members of an agency effectively
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