Name: Presence Inbound
Rating: 8 (1 reviews)
Author: Enghouse

Overview

Recent Reviews

Presence Great Omnichannel Option for Contact Centers

8 out of 10

December 21, 2016

We are a BPO contact center and we use Presence as our omnichannel communications solution. We have inbound and outbound operations. We …

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Presence Inbound, and make your voice heard!

Record

Pricing

View all pricing

Presence Inbound is the call center platform from Presence Technology, headquartered in Madrid, Spain. It features analytics, automated workflows, scripting, and other standard call management tools to support customer service interactions.

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Genesys Cloud CX

$75

per month

What is Genesys Cloud CX?

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Five9

N/A

Unavailable

What is Five9?

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Presence Inbound?

Presence Inbound is the call center platform from Presence Technology, headquartered in Madrid, Spain. It features analytics, automated workflows, scripting, and other standard call management tools to support customer service interactions.