Skip to main content
TrustRadius
PrestaShop

PrestaShop

Overview

What is PrestaShop?

PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops…

Read more
Recent Reviews

TrustRadius Insights

PrestaShop, an open-source e-commerce solution, has been widely used by web developers in Singapore for over 10 years to create …
Continue reading

Highly Recommended

8 out of 10
May 18, 2016
Incentivized
I've been using Prestashop for the last 4 years and I'm constantly impressed with the advancements and user-friendliness of the platform. …
Continue reading
Read all reviews

Popular Features

View all 20 features
  • Product catalog & listings (5)
    9.7
    97%
  • Mobile storefront (5)
    9.7
    97%
  • Product management (5)
    7.7
    77%
  • SEO (12)
    6.9
    69%
Return to navigation

Pricing

View all pricing

PrestaShop

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.prestashop.com/en/download

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

Demo Prestashop 1.7

YouTube

Prestashop Flexi‐Product Search-Filter Module Demo | Ajax Instant Search Addon

YouTube

One click demo installation for Panda theme

YouTube

PrestaShop Homepage Slideshow Module Demo - Module bazaar.com

YouTube

Amazon Shop Integration Module Prestashop Demo

YouTube

How to create prestashop module - Introduction & demo ( 1/15 )

YouTube
Return to navigation

Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.3
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

6.9
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

7.8
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

6.6
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

9
Avg 7.8
Return to navigation

Product Details

What is PrestaShop?

PrestaShop Features

eCommerce Marketing Features

  • Supported: SEO

Additional Features

  • Supported: Built-in Security
  • Supported: Multiple Payment Gateways
  • Supported: Unlimited Store Translation
  • Supported: Flexible Shipping Options
  • Supported: Numerous Product Displays
  • Supported: One-Page Checkouts

PrestaShop Screenshots

Screenshot of Screenshot of Screenshot of

PrestaShop Video

Visit https://www.youtube.com/user/prestashop to watch PrestaShop video.

PrestaShop Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesAll

Frequently Asked Questions

PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full support in all release versions. Technical support is provided via support plans or free support on the official forum from PrestaShop Community. PrestaShop complements built in features with an Add-on store where many modules and themes can be found to customize the store appearance. There are a also a number of volunteers who support and contribute their own Add-ons to PrestaShop.

Adobe Commerce (Magento Commerce), Shopify, and BigCommerce are common alternatives for PrestaShop.

Reviewers rate Shipping highest, with a score of 10.

The most common users of PrestaShop are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(40)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PrestaShop, an open-source e-commerce solution, has been widely used by web developers in Singapore for over 10 years to create professional eStores. One notable use case involved a real estate company that implemented PrestaShop on their website, enabling clients to add properties to their cart and make payments using electronic methods. This integration allowed the company to achieve numerous sales and streamlined negotiations by allowing clients to quickly pay for a portion of the property digitally. However, the company eventually switched to a simpler system that focused on direct inquiries for available properties.

Another use case involved a consultancy group that recommended PrestaShop for its flexibility and open-source nature, especially when compared to BigCommerce. This solution was chosen as the e-commerce platform for a primary website along with several supplementary ones. Similarly, a company decided to migrate from an outdated Magento installation to PrestaShop due to its ability to meet their needs. Although they faced some challenges related to system complexity and slow performance during the transition, they were able to overcome these obstacles.

Currently, PrestaShop is being utilized by various businesses and organizations for different purposes. For example, it is being used to run an e-commerce website where daily sales are made and products are directly delivered to customers. Additionally, several companies make use of PrestaShop's back office for managing professional customer purchases across different departments. Moreover, small local businesses rely on PrestaShop to adjust and modify bookings. Users have found PrestaShop to be convenient and user-friendly, catering both to hardcore developers and newcomers in the industry.

In another instance, an organization successfully launched an online storefront and sold handmade goods using PrestaShop, taking advantage of its comprehensive functionality. Furthermore, numerous small companies with low-budget requirements have benefitted from PrestaShop's extensive feature set for their e-commerce projects. Lastly, six different websites utilize PrestaShop as the sole e-commerce platform for selling laser-engraved products to both the general public and internal clients.

Overall, PrestaShop has proven to be a powerful e-commerce solution that caters to a wide range of users, from developers seeking customization capabilities to small businesses looking for budget-friendly options.

PayPal Integration: Many users have found the integration of the PayPal button modality with PrestaShop to be extremely helpful. It allows them to complete payments quickly and digitally in just a few seconds, streamlining the transaction process.

Instant Catalog Updates: Reviewers greatly appreciate the ease of performing inventory reviews and modifying the PrestaShop catalog. They can make changes to the catalog and product conditions, which are instantly reflected on their website without any delay.

Digital Invoices: The creation of digital invoices for each client who made an advance payment is highly valued by users. This valuable feature makes it easier to complete property negotiations as customers can easily identify the specific property that was paid for.

Lack of Support: Some users have expressed frustration with the lack of support from PrestaShop. They have mentioned that there is no type of support available to help users learn how to use the service, and when they reached out for help, their requests were never responded to.

Expensive Templates: Several reviewers have found the templates for customizing their store on PrestaShop to be too expensive. While they acknowledge that the templates are attractive, the high prices forced them to settle for a simple design on their website.

Limited Documentation: Many users feel that PrestaShop has very little online documentation compared to other e-commerce platforms. This lack of documentation makes it difficult for them to find answers to their questions and troubleshoot issues effectively.

Users frequently recommend the following approaches for using PrestaShop:

  1. Use the self-hosted version of PrestaShop, especially for individuals with limited technical knowledge.

  2. Consider utilizing 3rd party modules to enhance the functionality of PrestaShop. It is advised to shop around for these modules to find the best fit for specific business needs.

  3. Ensure there is readily available technical support and invest in a 3rd party backup module for rolling back to previous versions if needed.

In addition, users suggest trying the demo shop before committing to ensure it offers all the necessary features. Small businesses and medium-sized e-commerce startups are especially recommended to consider PrestaShop as an affordable solution that caters to their needs. Additionally, having a good server, implementing cache techniques, and utilizing a Content Data Network (CDN) are suggested for improved response times.

Attribute Ratings

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable.

The system may not be great for converting into a marketplace and the handling of > 1million products.
The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Any business looking to sell products online--hardware or software--can make use of PrestaShop. It's more suited to being a product selling platform rather than a service selling one. So if you are in the IT industry, selling computer hardware like central processing units, hard drives, solid state drives, etc., as well as computer software, then use PrestaShop. It's not meant for all industries like selling music--the option to stream the music online before purchasing isn't really going to be as possible on PrestaShop.
Diana Furikova | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As a beginner, it took a while to adapt to the Presta shop usage. It is actually quite hard if you are using it on the phone modifying our bookings has taken a lot of time in comparison with working with the laptop so I always prefer to use the laptop in such a case. However, once anyone adapts to this program it is fine.
June 07, 2021

PrestaShop Review

Jessica Alvarez | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I really wouldn't recommend PrestaShop to every person or business. This service has very good features to be able to create an online store and allow customers to add products to their cart instantly, it allows to make electronic payments quickly and the money reaches the company's wallet instantly, without However, it has many disadvantages, PrestaShop does not have a technical service to help implement the software on the website, so if you are thinking of using PrestaShop, you must first have a good team of web developers who are capable of integrating PrestaShop with the Wordpress site without any problem, in addition, PrestaShop takes up a lot of space in the Hosting service, each product that you add to the PrestaShop catalog occupies much more Hosting space and this causes the catalog to take longer to load when the client comes to visualize it. To use PrestaShop I recommend a very powerful Hosting that is able to withstand the high consumption it has.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you are a smaller company, make sure to research the available modules to you and if you need to get more modules to meet your needs! If so, the cost can add up. The functionality is great and easy to use so you don't need any special knowledge for this software.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
PrestaShop is a free shopping cart platform that helps small companies to create a successful online stores and its free.
All the features we need are included : Social Media Integration, SEO Optimized, Accept Credit Cards, Fulfillment Integration, 100+ Professional Themes, Fully Hosted, Drop Shipping Integration, Full Blogging Platform, Unlimited 24/7 Support.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I will admit we've been spoiled by using BigCommerce for years and prior to that, Magento. Moving over to PrestaShop has been a nightmare compared to those two solid e-commerce solutions. True, with PrestaShop, it's been easier for our developers to API to our ERP, but overall, from a user perspective, I would not recommend PrestaShop for any business solution.
Lichaa TRAD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Being a self-hosted solution, it is well suited for people who have a minimum of technical and coding knowledge. If you have no technical skills, you may need to go with other options that are hosted. Also, if you are not willing to invest in customizations and add-ons, PrestaShop would not be the best option to go with.
Marco Casieri | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Prestashop offers a quick solution for companies who want a scalable solution in less time and with a low budget requirement. It's perfect for startup and pilot-projects. For example, it's very hard to put Prestashop in the middle of a multi-channel business due to security risks, difficult to exchange data from one database to another, API requests and more.
Shay O'Neil | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It's good if you want to use it as is, maybe with some modules. Developing for it is a totally different issue and I don't recommend it unless there is a full team of experienced developers, and/or an outsourced prestashop team.
May 18, 2016

Highly Recommended

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would think that PrestaShop is suited for anyone who wants to be more hands-on with their site. You are able to customize practically any aspect of the platform to fit your needs. This is also very developer friendly so the coding and customizations are not difficult to adapt to.
Return to navigation