Skip to main content
TrustRadius
Prime Suite EHR

Prime Suite EHR

Overview

What is Prime Suite EHR?

Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details…

Read more
Recent Reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Prime Suite EHR?

Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

2 people also want pricing

Alternatives Pricing

What is WebPT?

Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application,…

What is Alora Home Health?

Alora Home Health Software helps manage all aspects of a home health care agency, including the clinical, operational, and financial components. The solution is capable of billing all payers, including, Medicare, Medicaid/Waiver, Managed Care, Medicare Advantage, Commercial Insurance, VA, and…

Return to navigation

Product Demos

Patient Check Out - Greenway Prime Suite Practice Management Software

YouTube
Return to navigation

Product Details

What is Prime Suite EHR?

Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations through Greenway Exchange.

Prime Suite EHR Features

Billing and Claims Management Features

  • Supported: Coding
  • Supported: Mail or Email Patient Statements
  • Supported: HIPAA Compliance
  • Supported: Clearinghouse Integration
  • Supported: Accounting Integration
  • Supported: Reporting
  • Supported: Integration with EMR/EHR

Patient Scheduling Features

  • Supported: Facility Scheduling
  • Supported: Physician Scheduling
  • Supported: Automated appointment reminders
  • Supported: Multi-location support

Electronic Medical Records Features

  • Supported: Charting / document management
  • Supported: Templates
  • Supported: E-prescribing
  • Supported: Lab and Imaging Integration
  • Supported: Patient portal
  • Supported: Mobile/tablet support
  • Supported: Dragon Integration
  • Supported: Integration with other EMR and PM systems
  • Supported: Standard Chart Templates
  • Supported: Custom Medical Forms
  • Supported: Custom Fields

Medical Security and Privacy Features

  • Supported: Role-based permission levels
  • Supported: Password Policies
  • Supported: Login Regulations
  • Supported: Session Backlog
  • Supported: Audit and Log Reports
  • Supported: Data backups and redundancy
  • Supported: HIPAA compliance
  • Supported: Local mode / networking failsafe

Workflow and Scale Features

  • Supported: Task tracking
  • Supported: Referrals
  • Supported: Specialty-specific workflows
  • Supported: Master Patient Index
  • Supported: Insurance Profiles
  • Supported: Multi-office / multi-physician capabilities

Prime Suite EHR Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(4)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Andrew McClean | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • It is a trusty software that does not crash or glitch very often
  • It is very secure
  • I can use it from different locations
  • It feels very old, like I am using software from the 90s
  • There is a lot of clicking, there could definitely be more drop downs and less time loading each individual screen and page
  • It doesn't seem super integrated spatially into different sized desktops, it's a kind of awkward sized window
If you do not mind poor aesthetics and want software that will do the work simply, this may be a good option.
Billing and Claims Management (1)
N/A
N/A
Coding
N/A
N/A
Patient Scheduling (2)
100%
10.0
Automated appointment reminders
100%
10.0
Multi-location support
100%
10.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (6)
36.666666666666664%
3.7
Charting / document management
70%
7.0
Templates
50%
5.0
E-prescribing
N/A
N/A
Patient portal
100%
10.0
Mobile/tablet support
N/A
N/A
Integration with other EMR and PM systems
N/A
N/A
Medical Security and Privacy (4)
100%
10.0
Role-based permission levels
100%
10.0
Data backups and redundancy
100%
10.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
100%
10.0
Workflow and Scale (3)
93.33333333333334%
9.3
Task tracking
100%
10.0
Specialty-specific workflows
100%
10.0
Multi-office / multi-physician capabilities
80%
8.0
With Lightning, it is much easier to work with other people. We are able to more quickly collaborate with others and make sure that nothing is falling through the cracks. In the past, with Prime Suite, it has not been very streamlined or simple to connect patients with the correct clinician. Salesforce is more comprehensive.
David Judice | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Charting is very nice and easy to use once the templates are designed.
  • Reporting is good, but the report designer could be a little easier to use for the non-technical user.
  • The Patient Info screen is very comprehensive and has lots on info readily available.
  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
Prime Suite EHR is a good system for a small to mid-size practice. Lots of features that are very useful and it sizes well for those environments. Proper hardware and good support are the keys to success with Prime Suite, as it is with most other software. Good product, stable, reliable and many features.
Billing and Claims Management (1)
80%
8.0
Coding
80%
8.0
Patient Scheduling (2)
N/A
N/A
Automated appointment reminders
N/A
N/A
Multi-location support
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (6)
66.66666666666667%
6.7
Charting / document management
90%
9.0
Templates
90%
9.0
E-prescribing
90%
9.0
Patient portal
50%
5.0
Mobile/tablet support
30%
3.0
Integration with other EMR and PM systems
50%
5.0
Medical Security and Privacy (2)
90%
9.0
Role-based permission levels
90%
9.0
HIPAA compliance
90%
9.0
Workflow and Scale (3)
100%
10.0
Task tracking
100%
10.0
Specialty-specific workflows
100%
10.0
Multi-office / multi-physician capabilities
100%
10.0
Return to navigation