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Printfection

Printfection

Overview

What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and…

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Pricing

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What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.printfection.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is RevSend?

RevSend is a B2B gifting platform designed to streamline corporate gifting. Built to integrate with CRM tools like Salesforce and HubSpot, RevSend empowers businesses to enhance client relationships, boost employee engagement, and drive revenue growth through thoughtful, personalized gifting…

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Product Details

What is Printfection?

Printfection is a swag management platform that handles the sourcing, storage, and shipping of a company's branded swag to audiences around the globe.

Printfection boasts users at HubSpot, Salesforce, Gusto, and hundreds of other companies who use the software in myriad ways:
  • Marketing teams create and ship swag to drive leads, engage webinar attendees, or help Sales teams book meetings
  • Event teams ship the best swag to multiple trade shows and gatherings - and can send any leftover swag right back to Printfection's fulfillment center
  • HR teams create welcoming new hire kits and ship swag to their office & remote staff when celebrating work anniversaries, key milestones, and just because
  • Customer success teams rewards their clients with engaging gifts for holidays, renewals, and other key moments in the customer lifecycle
With the platform users can ship swag through email and social links that leverage customizable, branded Giveaway pages, and it can be integrate into a CRM and tech stack to automate swag sending.

Printfection Features

  • Supported: Swag sourcing, creation/printing, storage, and shipping worldwide
  • Supported: Custom swag boxes, swag packs, and swag kits
  • Supported: Swag Giveway links can be sent via email and social utilizing customizable, branded gifting pages

Printfection Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.

Sendoso, SwagUp, and Reachdesk are common alternatives for Printfection.

Reviewers rate Support Rating highest, with a score of 9.3.

The most common users of Printfection are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 73)

Printfection reps are the best form of customer service/support I've ever recieved

Rating: 8 out of 10
March 17, 2023
Vetted Review
Verified User
Printfection
1 year of experience
We use it to send out promotional products that are branded to potential customers, current partners and customers, and to use at events for promotional marketing.
  • Communicative reps
  • Fast processing
  • Good options for gifts
Cons
  • Fulfillment - made promises they couldnt deliver on
  • Pricing for shipping
It would not be appropriate for a company with more than 2500 employees or a certain amount of volume. I tried to buy something last week and they only had 500 units of it. That was enough for me but wouldn't be for another company unfortunately. Its really well suited for enterprise companies that have a lot of outreach and marketing initiatives

Amazing support and product selection!

Rating: 8 out of 10
May 11, 2023
JL
Vetted Review
Verified User
Printfection
1 year of experience
We use Printfection for our gifting and swag. We have almost all of our customer-facing teams using it to thank prospects/customers and celebrate customer wins. We also use it internally to send welcome boxes to new employees. Lastly, Printfection supports our event swag and apparel. We previously were using a Shopify store and had trouble tracking things. It also wasn't easy for our team to understand and we saw a decline in gifting. Since starting with Printfection, we have already seen more interest in gifting from our team.
  • AMAZING team. The customer support we have received is unmatched.
  • Great quality of products and lots of product options.
  • Very user-friendly and easy to navigate.
Cons
  • The Salesforce integration is not where it needs to be. You only can integrate certain components and it makes it challenging to track things inside of Salesforce.
We absolutely love Printfection and it has been a great experience so far. The swag and apparel we order often exceed our expectations and the team is incredibly helpful and creative. Our CSM is knowledgeable and quick with email responses and any support we might need. We also have a dedicated merchandise manager who is always coming up with new ideas for our team.

On the other hand, the lack of Salesforce integration capabilities has been very frustrating for us. We bought Printfection because we were struggling to track our gifting and we needed something that would communicate nicely with Salesforce. We were told the integration worked and was easy but it took multiple meetings with the team to get it set up and it's still not what we were hoping for. The integration is really just creating a button that links to Printfection and the two tools don't communicate in any way.

Great customer service!

Rating: 9 out of 10
December 01, 2022
Vetted Review
Verified User
Printfection
1 year of experience
We use it to source, order and store all of our internal employee swag and the marketing department uses it for marketing events and customer/prospect gifting.
  • Customer service
  • Lots of options
  • High quality swag
Cons
  • More warehouse locations
  • Easier to use online interface
  • Continue to offer more unique catalog choices
It would be great for companies looking to centralize all of the swag into one place, maybe less suited for smaller companies only ordering swag once in awhile.

Printfection - Excellent Customer Experience

Rating: 8 out of 10
March 18, 2024
Vetted Review
Verified User
Printfection
3 years of experience
Printfection is our preferred vendor for all internal company merchandise. From employee appreciation to individual org initiatives, we have partnered with Printfection to make these projects come to life. They have a decent selection of merchandise to choose from, and the accounts team is very communicative.
  • Communication
  • User friendly admin dashboard
  • New hire swag kits
Cons
  • Inclusive sizing on tshirts
  • More crossover with their parent company's products
Working with Printfection on new-hire kits was a breeze! They helped us select key items to be included, were communicative in the design and delivery process, and store our kits in their warehouse to be sent out to new employees as needed. Working with the accounts team has been especially supportive. They are always willing to help problem solve and be flexible with our needs.

Happy customer due to great customer service, excellent product, and lots of saved time and energy!

Rating: 9 out of 10
December 09, 2022
Vetted Review
Verified User
Printfection
2 years of experience
We use Printfection to manage our swag - internal and external. Through their partnership we are able to set up campaigns for marketing use as well as send links to employees to redeem items for gifts to help with reward programs and thank yous. We use their services to set up kits as well to send welcome gifts to new hires and conference packages to customers.
  • Great customer service!
  • Video updates on your account that are personal and informative.
  • Quick response times.
Cons
  • Sometimes the process for adding or removing items can be a bit involved. It would be nice for the archive/adoption process to be simpler.
Printfection is great for small and medium sized businesses like ours who don't have a ton of extra people focused on swag distribution. They can store and manage our items, help order more inventory when needed, and help ship and distribute those items as needed. It's saved our team hours of extra work having to package and ship out various gifts to employees and clients. They also ship internationally which was always a challenge for us! Their customer service is amazing. They are quick to respond and always have a solution to our problems. Love working with them!
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